Novotel Makkah Thakher City
36 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
36 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Novotel Makkah Thakher City, il prezzo per notte è in media di 36 USD nel mese più economico (settembre) e di 289 USD nel mese più caro (maggio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 55 USD |
| febbraio | 60 USD |
| marzo | 110 USD |
| aprile | 45 USD |
| maggio | 289 USD |
| giugno | 46 USD |
| luglio | 40 USD |
| agosto | 36 USD |
| settembre | 36 USD |
| ottobre | 39 USD |
| novembre | 39 USD |
| dicembre | 54 USD |
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set · 36 USD
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Prezzo più alto: maggio (circa 289 USD)
Prezzo più basso: settembre (circa 36 USD)
Informazioni su questa struttura
Le opportunità di svago non mancano: avrai a disposizione una palestra, oltre a il Wi-Fi gratuito e servizi di concierge.
Servizi
Le opportunità di svago non mancano: avrai a disposizione una palestra, oltre a il Wi-Fi gratuito e servizi di concierge.
Servizi per le aziende
Potrai usufruire di un business center, una reception aperta 24 ore su 24 e deposito bagagli. Un hotel offre 6 sale riunioni disponibili per eventi. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Mangia un boccone in uno dei 3 ristoranti e al bar/caffetteria presenti presso un hotel oppure richiedi il comodo servizio in camera 24 ore su 24. Rilassati con un drink rinfrescante! Troverai 3 bar/lounge. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 06:30 alle ore 10:30.
Camere
Rilassati in una delle 1461 camere con aria condizionata della struttura, complete di minibar e Smart TV. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, asciugacapelli e pantofole. I comfort includono telefoni, casseforti e scrivanie.
Posizione
A La Mecca (Rie Adhakhir), da Novotel Makkah Thakher City puoi raggiungere Souk Al-Khalil e Moschea Faqih nel giro di 10 minuti in auto. Questo hotel si trova a 5,3 km da Grotta di Hira e 6,3 km da Le Torri dell'Orologio.
Nelle vicinanze
Moschea Al-Jinn(1.1 miglia)
Cimitero Jannat al-Mu'allā(1.2 miglia)
Grande Moschea della Mecca(1.8 miglia)
Luogo di pellegrinaggio Safa e Marwa(1.9 miglia)
Porta Al-Salam(2 miglia)
Fonte di Zamzam(2 miglia)
Maqam Ibrahim(2 miglia)
Kaaba(2 miglia)
Pietra Nera(2 miglia)
Porta di Re Fahad(2.2 miglia)
Le Torri dell'Orologio(2.3 miglia)
Cortile Alkhalil(2.3 miglia)
Souk Al-Khalil(2.3 miglia)
60th Street(2.5 miglia)
Moschea Sheikh Abdul Aziz Ibn Baz(2.5 miglia)
L'aeroporto più comodo per raggiungere Novotel Makkah Thakher City è Aeroporto Internazionale di Gedda (JED)(57.3 miglia)
Parcheggio
Ristorante
Camere non fumatori
Business center
Servizio in camera
Servizio di pulizia
Posizione
Al Andalus Dist P O Box 4575 Makkah Al Mukarama 24237, Rie Adhakhir, La Mecca, Arabia Saudita
Moschea Al-Jinn (1.1 miglia)
Cimitero Jannat al-Mu'allā (1.2 miglia)
Grande Moschea della Mecca (1.8 miglia)
Luogo di pellegrinaggio Safa e Marwa (1.9 miglia)
Porta Al-Salam (2 miglia)
Fonte di Zamzam (2 miglia)
Opzioni camera
6
Camera Superior, 2 letti singoli
Dettagli della camera
2 Letti Singoli
Posti letto: 2
323 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
6
Camera Executive, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
431 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
5
Camera Superior, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
323 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
5
Camera Superior, letti multipli
Dettagli della camera
4× Letti Singoli
Posti letto: 4
323 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
5
Suite Junior, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 4
646 ft²
Aria condizionataWi-Fi (gratuito)Soggiorno separato
6
Camera, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
323 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
6
Tripla Superior, 3 letti singoli
Dettagli della camera
3× Letti Singoli
Posti letto: 3
323 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
7
Tripla familiare, letti multipli
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Singoli
Posti letto: 6
646 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
7
Camera familiare con 2 letti singoli, letti multipli
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Singoli
Posti letto: 6
646 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti
8.4
Molto buono
Sulla base di 5655 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Presso il Novotel Makkah Thakher City, i viaggiatori lodano costantemente le camere pulite e moderne, il personale cordiale e il buon rapporto qualità-prezzo, segnalando però che la struttura si trova lontano dall'Haram, con fermate della navetta che richiedono lunghe camminate e una zona ancora in forte costruzione.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Presso il Novotel Makkah Thakher City, i viaggiatori lodano costantemente le camere pulite e moderne, il personale cordiale e il buon rapporto qualità-prezzo, segnalando però che la struttura si trova lontano dall'Haram, con fermate della navetta che richiedono lunghe camminate e una zona ancora in forte costruzione.
Il feedback sul servizio è contrastante: molti sottolineano la gentilezza e l'utilità del personale, mentre altri segnalano check-in lenti o affollati, telefonate senza risposta e un servizio di pulizia o in camera inconsistente. Le camere sono generalmente spaziose e confortevoli, anche se problemi di manutenzione ricorrenti includono scarichi lenti, odori occasionali in bagno o odore di fumo, Wi‑Fi intermittente e rumore diurno proveniente dai lavori vicini. La colazione e il ristorante in loco sono spesso apprezzati, sebbene diversi ospiti abbiano riscontrato varietà o convenienza variabili e alcune attese. Aspettatevi un soggiorno pulito e moderno a prezzi vantaggiosi, bilanciato da compromessi legati alla distanza e da occasionali incongruenze nel servizio.
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Servizi
Le navette gratuite sono frequenti e utili, ma diverse recensioni segnalano affollamento, orari variabili, punti di discesa distanti e talvolta un trasferimento con due autobus; sono inoltre presenti servizi in loco come un barbiere. Il parcheggio è limitato negli orari di punta e alcuni ospiti hanno segnalato la mancanza o l'insufficienza di forniture di pronto soccorso.
Recensioni degli ospiti correlate
10
Naveed
29 gen 2024
·
Soggiorno di 3 notti
Excellent shuttle service to Haram 24 hrs a day.
Excellent shuttle service to Haram 24 hrs a day.
8
Achta
6 apr 2025
·
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
6
Khwaja
27 nov 2025
·
Soggiorno di 3 notti
Good location, shuttle, breakfast. The main issue was parking. Mostly the parking lots were full. They need to create more parking space. Thanks!
Good location, shuttle, breakfast. The main issue was parking. Mostly the parking lots were full. They need to create more parking space. Thanks!
8
ali
3 apr 2025
·
Soggiorno di 6 notti
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
6
Nizar
14 feb 2025
·
Soggiorno di 4 notti
Very poor first-aid kit . Has absolutely nothing in it to clean or to wrap if you get your self bit cut . Not even bandage. Very disappointed. And thats should be a first priority and been checked regularly for the management or the health department the first-aid kit ... breakfast was nice shuttle bus was convenient.
Very poor first-aid kit . Has absolutely nothing in it to clean or to wrap if you get your self bit cut . Not even bandage. Very disappointed. And thats should be a first priority and been checked regularly for the management or the health department the first-aid kit ... breakfast was nice shuttle bus was convenient.
8
lubna
30 gen 2025
·
Soggiorno di 2 notti
Newer hotel, clean, good bed line. Staff is helpful. Key issue is the shuttle to the Haram. One has to take two buses to reach the Haram. And the 2nd bus k
Newer hotel, clean, good bed line. Staff is helpful. Key issue is the shuttle to the Haram. One has to take two buses to reach the Haram. And the 2nd bus k
10
israr
7 nov 2025
·
Soggiorno di 3 notti
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
8
ali
23 apr 2024
·
Soggiorno di 7 notti
I stayed several times in this hotel and one of the reason makes me to return is the cleanest of the remises. However, the transportation (bus shuttle service) is poor and needs to be significantly improved! Sometimes overcrowded by non hotel residents passengers and hard to verify also the frequency of the buses is not as advertised! Buses leave earlier than scheduled and more often fully packed! Unorganized and poorly identifiable pick up bus stop in Gaza station near Kaaba. The problem of the hotel is TRANSPORTATION!!!!!
I stayed several times in this hotel and one of the reason makes me to return is the cleanest of the remises. However, the transportation (bus shuttle service) is poor and needs to be significantly improved! Sometimes overcrowded by non hotel residents passengers and hard to verify also the frequency of the buses is not as advertised! Buses leave earlier than scheduled and more often fully packed! Unorganized and poorly identifiable pick up bus stop in Gaza station near Kaaba. The problem of the hotel is TRANSPORTATION!!!!!
10
SYED
16 nov 2025
·
Soggiorno di 3 notti
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
8
Rustum
8 mar 2025
·
Soggiorno di 3 notti
This hotel is about a 20-minute drive from the Kaaba, where cars must stop. It’s in a developing area of Makkah with few large buildings like Novotel, though construction is ongoing. There are some smaller buildings with shops and restaurants nearby, but taxis are still the best way to reach them. The hotel has a 24/7 barbershop, is fully wheelchair accessible, and consists of multiple large towers, dominating the landscape in early 2025. Shuttle buses run to and from the hotel, but taking a taxi offers more flexibility. The distance can be inconvenient if you need frequent trips to the Kaaba, especially for those with mobility issues or requiring frequent hotel access for supplies or restrooms. However, if you plan to stay at the Kaaba for several hours before returning, the location works well. As for the hotel, Tower 1/2 has the reception staff for checking in and out or talking in person to a staff member. The only real issue I found within the newly built hotel and rooms was that the shower area drained very slowly and was missing half the door. That sounds more drastic then it was but I am sure they can fix it if you tell them as I saw workers there on call for fixing hotel issues like any electrical or plumbing work. I had 2 rooms so I didn’t even bother calling in to get the shower area sorted and fixed. They also have a dining/restaurant on one of the floors and it’s a bit expensive but still somewhat manageable. Best to get the food package if staying for few days.
This hotel is about a 20-minute drive from the Kaaba, where cars must stop. It’s in a developing area of Makkah with few large buildings like Novotel, though construction is ongoing. There are some smaller buildings with shops and restaurants nearby, but taxis are still the best way to reach them. The hotel has a 24/7 barbershop, is fully wheelchair accessible, and consists of multiple large towers, dominating the landscape in early 2025. Shuttle buses run to and from the hotel, but taking a taxi offers more flexibility. The distance can be inconvenient if you need frequent trips to the Kaaba, especially for those with mobility issues or requiring frequent hotel access for supplies or restrooms. However, if you plan to stay at the Kaaba for several hours before returning, the location works well. As for the hotel, Tower 1/2 has the reception staff for checking in and out or talking in person to a staff member. The only real issue I found within the newly built hotel and rooms was that the shower area drained very slowly and was missing half the door. That sounds more drastic then it was but I am sure they can fix it if you tell them as I saw workers there on call for fixing hotel issues like any electrical or plumbing work. I had 2 rooms so I didn’t even bother calling in to get the shower area sorted and fixed. They also have a dining/restaurant on one of the floors and it’s a bit expensive but still somewhat manageable. Best to get the food package if staying for few days.
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Pulizia
Le camere e le aree comuni sono ampiamente descritte come molto pulite e ben tenute. I problemi ricorrenti includono scarichi lenti, odori occasionali in bagno o di fogna e occasionali mancanze nel servizio di pulizia.
Recensioni degli ospiti correlate
2
Humaira
17 nov 2025
·
Soggiorno di 1 notte
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
10
Amr
14 dic 2025
·
Soggiorno di 1 notte
Very clean room, very friendly stuff, great flexibility and comfortable after long day in Haram
Very clean room, very friendly stuff, great flexibility and comfortable after long day in Haram
10
Mohammad Nadim
4 feb 2026
·
Soggiorno di 3 notti
Spotless and nice staff
Spotless and nice staff
10
Abdul Qadeer
13 ott 2025
·
Soggiorno di 1 notte
Clean rooms and area, friendly staff, excellent breakfast.
Clean rooms and area, friendly staff, excellent breakfast.
6
Moustafa
8 nov 2025
·
Soggiorno di 4 notti
Let’s start with the positive aspects: • The staff were very respectful — from the reception team to the technicians and luggage service. • The environment was quiet and peaceful. • The reception team responded promptly whenever assistance was requested. Areas for improvement: • The room was scheduled to be ready at 4:00 p.m., but I had to wait in the reception area for about 45 minutes before receiving access. • During check-in at Tower Two, I was informed that my room was in Tower One, on the ninth floor. Unfortunately, I wasn’t aware that I was still in Tower Two, so I mistakenly went to the ninth floor of the wrong tower. It would have been helpful to receive clearer directions. I understand the staff were eager to prepare the room quickly, but a brief explanation about tower locations would have prevented this confusion. • A more serious concern relates to the convertible bed in the room. We were not informed that the bed could be transformed into a couch. While sitting near the head of the bed, it unexpectedly collapsed to the floor, posing a potential safety hazard — especially as there was a child nearby. This could have caused a serious injury if someone’s hand had been underneath. I strongly urge the hotel management to address this issue, either by providing clearer instructions or ensuring the bed mechanism is secured and safe for guests. The carpet also requires professional cleaning to maintain hygiene standards and overall guest comfort.
Let’s start with the positive aspects: • The staff were very respectful — from the reception team to the technicians and luggage service. • The environment was quiet and peaceful. • The reception team responded promptly whenever assistance was requested. Areas for improvement: • The room was scheduled to be ready at 4:00 p.m., but I had to wait in the reception area for about 45 minutes before receiving access. • During check-in at Tower Two, I was informed that my room was in Tower One, on the ninth floor. Unfortunately, I wasn’t aware that I was still in Tower Two, so I mistakenly went to the ninth floor of the wrong tower. It would have been helpful to receive clearer directions. I understand the staff were eager to prepare the room quickly, but a brief explanation about tower locations would have prevented this confusion. • A more serious concern relates to the convertible bed in the room. We were not informed that the bed could be transformed into a couch. While sitting near the head of the bed, it unexpectedly collapsed to the floor, posing a potential safety hazard — especially as there was a child nearby. This could have caused a serious injury if someone’s hand had been underneath. I strongly urge the hotel management to address this issue, either by providing clearer instructions or ensuring the bed mechanism is secured and safe for guests. The carpet also requires professional cleaning to maintain hygiene standards and overall guest comfort.
6
Bashir
23 nov 2025
·
Soggiorno di 6 notti
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
10
Mounir
4 nov 2024
·
Soggiorno di 8 notti
Hôtel récent, propre, confortable. Très bon rapport qualité prix. Quartier en construction. Service de bus toutes les 30 mins qui a mis moins de 10 min pour aller à la mosquée sacrée. Nous n’avons pas pris de repas à l’hôtel, buffet dîner les week end et pdj tous les jours. Il y a une boutique et un super market en bas de l’hôtel. Service de ménage quotidien apprécié. Fil pour sécher le linge dans la douche. Cafetière / thé et petites bouteilles d’eau à disposition. Inutile de rapporter un fer a repasser ou un sèche cheveux il y a tout ce dont vous avez besoin dans la chambre.
Hôtel récent, propre, confortable. Très bon rapport qualité prix. Quartier en construction. Service de bus toutes les 30 mins qui a mis moins de 10 min pour aller à la mosquée sacrée. Nous n’avons pas pris de repas à l’hôtel, buffet dîner les week end et pdj tous les jours. Il y a une boutique et un super market en bas de l’hôtel. Service de ménage quotidien apprécié. Fil pour sécher le linge dans la douche. Cafetière / thé et petites bouteilles d’eau à disposition. Inutile de rapporter un fer a repasser ou un sèche cheveux il y a tout ce dont vous avez besoin dans la chambre.
6
Syed
10 apr 2024
·
Soggiorno di 2 notti
Water clogged when take shower and flooded Power outlets and locker didnt work
Water clogged when take shower and flooded Power outlets and locker didnt work
8
Hassan
9 mar 2025
·
Soggiorno di 5 notti
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
4
Olivia
18 gen 2024
·
Soggiorno di 3 notti
The bathroom stinks. The electric outlets do not work except one plug. The carpet is dirty. The room smells. The bus service to haram parts very far from haram . One can get lost and cannot find the bus stop. No amenities like tooth bush or shower cap or nail file is provided in the room. No coffee is provided nor creamer.
The bathroom stinks. The electric outlets do not work except one plug. The carpet is dirty. The room smells. The bus service to haram parts very far from haram . One can get lost and cannot find the bus stop. No amenities like tooth bush or shower cap or nail file is provided in the room. No coffee is provided nor creamer.
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Camere
Camere moderne e nuove sono generalmente spaziose e confortevoli, con buoni letti. Gli svantaggi comuni includono problemi di drenaggio o ventilazione in bagno, occasionali odori di fumo o guasti di manutenzione e Wi‑Fi intermittente.
Recensioni degli ospiti correlate
8
Siti Aisyah Binti
7 nov 2025
·
Soggiorno di 5 notti
A luxurious hotel with good selection of breakfast. The room was spacious and clean. Would definitely come back with my family.
A luxurious hotel with good selection of breakfast. The room was spacious and clean. Would definitely come back with my family.
4
Nazir
28 ott 2025
·
Soggiorno di 4 notti
The check in was smooth and the staff hospitality was amazing. But the WIFI is terrible can’t load a simple page…
The check in was smooth and the staff hospitality was amazing. But the WIFI is terrible can’t load a simple page…
6
Mona
20 gen 2024
·
Soggiorno di 2 notti
Nice room but the shower area was leaking water on the bathroom floor, I had open buffet dinner and it was average for the price I paid I expected more extremely limited options all hot food main course food was not suitable for vegan or vegetarian I ended up with salad and it was very bland, terrible store bought juices also when I asked for coffee they told me they out off it like seriously.
Nice room but the shower area was leaking water on the bathroom floor, I had open buffet dinner and it was average for the price I paid I expected more extremely limited options all hot food main course food was not suitable for vegan or vegetarian I ended up with salad and it was very bland, terrible store bought juices also when I asked for coffee they told me they out off it like seriously.
4
Redouane
18 set 2024
·
Soggiorno di 6 notti
The bathroom was smelly, and there a construction site 24 hours a day non stop, it was so noisy that we can even hardly sleep.
The bathroom was smelly, and there a construction site 24 hours a day non stop, it was so noisy that we can even hardly sleep.
10
Ahmed
20 ott 2025
·
Soggiorno di 2 notti
Clean room, comfy bed and room. Staff was wonderful. They are very helpful and do all they can to make your stay a good one. The only thing I would like to mention is the location. The location is a bit off from everything, and is around 7-10 minutes from Haram. They do provide shuttle services which alleviates the problem of having to find a ride to Al Haram. Just know there isn’t much to do in the surrounding area, but that’s the only thing that I have to say about the location. Definitely a great stay for a great price!
Clean room, comfy bed and room. Staff was wonderful. They are very helpful and do all they can to make your stay a good one. The only thing I would like to mention is the location. The location is a bit off from everything, and is around 7-10 minutes from Haram. They do provide shuttle services which alleviates the problem of having to find a ride to Al Haram. Just know there isn’t much to do in the surrounding area, but that’s the only thing that I have to say about the location. Definitely a great stay for a great price!
8
Sadiq
22 gen 2024
·
Soggiorno di 1 notte
Our room unfortunately had a strong smoke smell. The receptionist insisted that all the rooms were non-smoking, but that didn't match our experience. He then told us that it would take an hour to get us a new room since it was so busy and sent room service to spray the room instead. Bathrooms were clean. There were no toothbrush, loofa or hair dryer. I’m guessing they are available on request. Showers didn't drain well, leaving the bathroom soaked every time. Room service was good. Quick to bring us what we asked for – no complaints! Overall hotel is new and clean with a modern aesthetic. Loved the cozy little café. It offered decent menu options, all reasonably priced. Shuttle to the haram ran every 30 minutes and was on time every time we took it.
Our room unfortunately had a strong smoke smell. The receptionist insisted that all the rooms were non-smoking, but that didn't match our experience. He then told us that it would take an hour to get us a new room since it was so busy and sent room service to spray the room instead. Bathrooms were clean. There were no toothbrush, loofa or hair dryer. I’m guessing they are available on request. Showers didn't drain well, leaving the bathroom soaked every time. Room service was good. Quick to bring us what we asked for – no complaints! Overall hotel is new and clean with a modern aesthetic. Loved the cozy little café. It offered decent menu options, all reasonably priced. Shuttle to the haram ran every 30 minutes and was on time every time we took it.
6
Bashir
23 nov 2025
·
Soggiorno di 6 notti
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
10
Halima Mohamed
14 ott 2025
·
Soggiorno di 1 notte
The place was nice and very clean. The bed room was massive. The shuttle buses runs every 30min.
The place was nice and very clean. The bed room was massive. The shuttle buses runs every 30min.
6
Syed
10 apr 2024
·
Soggiorno di 2 notti
Water clogged when take shower and flooded Power outlets and locker didnt work
Water clogged when take shower and flooded Power outlets and locker didnt work
8
Hassan
9 mar 2025
·
Soggiorno di 5 notti
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
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Servizio
Il personale è spesso elogiato per la sua cortesia, professionalità e disponibilità, ma la coerenza del servizio varia. Le lamentele ricorrenti riguardano check-in lunghi o affollati, telefonate senza risposta e una risposta irregolare del servizio di pulizia o in camera.
Recensioni degli ospiti correlate
2
Humaira
17 nov 2025
·
Soggiorno di 1 notte
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
10
Asim
7 gen 2026
·
Soggiorno di 3 notti
It was an exceptionally good stay and AlhamdulAllah Novotel hasn’t disappointed at all. We are grateful to respected Receptionist lady who has helped our family of 5 with great care and helped facilitating joint room for comfort. My elderly mother has praised the service of this hotel - highly recommended
It was an exceptionally good stay and AlhamdulAllah Novotel hasn’t disappointed at all. We are grateful to respected Receptionist lady who has helped our family of 5 with great care and helped facilitating joint room for comfort. My elderly mother has praised the service of this hotel - highly recommended
4
Mohamed
4 feb 2023
·
Soggiorno di 3 notti
1- Front desk always busy with long queues 2- you cannot reach out to house keeping or any other service but by calling ‘0’ which is the front desk and they never pick up 3- shuttle bus to Al haram are small and always crowded, you can see the fights of people to get into the shuttle bus, 4- they show shuttle bus time table but never stick to it. 5- house keeping just giving you 2 small bottles of water and tiding the beds and change towels, they don’t clear the rooms or even change tea cups. 6- limited choices for the breakfast.
1- Front desk always busy with long queues 2- you cannot reach out to house keeping or any other service but by calling ‘0’ which is the front desk and they never pick up 3- shuttle bus to Al haram are small and always crowded, you can see the fights of people to get into the shuttle bus, 4- they show shuttle bus time table but never stick to it. 5- house keeping just giving you 2 small bottles of water and tiding the beds and change towels, they don’t clear the rooms or even change tea cups. 6- limited choices for the breakfast.
4
Sahida
1 gen 2026
·
Soggiorno di 4 notti
The receptionist was very unhelpful. We stayed in one tower and she sent us for breakfast in another tower. Also I wanted to extend on more nights but no one seems to know what to do or help me in any way. I was told I need to make another booking.
The receptionist was very unhelpful. We stayed in one tower and she sent us for breakfast in another tower. Also I wanted to extend on more nights but no one seems to know what to do or help me in any way. I was told I need to make another booking.
10
Tamar
8 ago 2025
·
Soggiorno di 3 notti
Very professional and friendly receptionists , very good breakfast even though you have to pay for it . All in all it was very best choice
Very professional and friendly receptionists , very good breakfast even though you have to pay for it . All in all it was very best choice
2
Shahwar Muhammad
21 mar 2024
·
Soggiorno di 4 notti
Didn’t like this property at all. The transportation provided was very far from the mosque. Staff was very unresponsive and will not even attend the phones.
Didn’t like this property at all. The transportation provided was very far from the mosque. Staff was very unresponsive and will not even attend the phones.
10
N
23 feb 2025
·
Soggiorno di 4 notti
The staff was wonderful! Thank you, Rayan, for your excellent customer service—I truly appreciate it.
The staff was wonderful! Thank you, Rayan, for your excellent customer service—I truly appreciate it.
10
Ahmed
26 set 2025
·
Soggiorno di 9 notti
Wonderful hotel served by great staff who made the stay enjoyable. Can’t fault it for anything. Look forward to coming back here one day inshaAllah
Wonderful hotel served by great staff who made the stay enjoyable. Can’t fault it for anything. Look forward to coming back here one day inshaAllah
2
SHERIF
13 feb 2023
·
Soggiorno di 3 notti
There was nothing good from the moment of check in the staff was very very rude and when we call the front desk to ask for anything they either don’t pickup or pickup and say they’ll get you what you want and they never do and if they did you better have plenty of patience, ill understand more if it was really busy but it wasn’t, definitely not going there again.
There was nothing good from the moment of check in the staff was very very rude and when we call the front desk to ask for anything they either don’t pickup or pickup and say they’ll get you what you want and they never do and if they did you better have plenty of patience, ill understand more if it was really busy but it wasn’t, definitely not going there again.
8
Maimouna Ibrahim
15 nov 2025
·
Soggiorno di 6 notti
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
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Posizione
L'hotel si trova lontano dall'Haram in una zona con cantieri in corso e pochi ristoranti o negozi nelle vicinanze; la navetta riduce i tempi di percorrenza, ma spesso lascia gli ospiti a una lunga camminata dalla moschea. Questo può essere problematico per famiglie e viaggiatori anziani.
Recensioni degli ospiti correlate
2
Humaira
17 nov 2025
·
Soggiorno di 1 notte
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
8
Achta
6 apr 2025
·
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
10
Shamim
1 mar 2024
·
Soggiorno di 4 notti
It’s a very beautiful hotel ,nice clean rooms but very far away from the Haram and bus drops off 30 minutes from location and still have to walk about 25 minutes to Haram which should be explained as we Are old people and was very difficult to walk and cancel our hotel and rebook as everything was fully booked
It’s a very beautiful hotel ,nice clean rooms but very far away from the Haram and bus drops off 30 minutes from location and still have to walk about 25 minutes to Haram which should be explained as we Are old people and was very difficult to walk and cancel our hotel and rebook as everything was fully booked
10
Khaled
26 giu 2025
·
Soggiorno di 3 notti
Magnificent hotel in the wrong location.
Magnificent hotel in the wrong location.
6
Samir
25 mar 2025
·
Soggiorno di 4 notti
No one ever answered the phone. Not reception, room service etc. Also the location isn’t great. It’s in the middle of nowhere and there’s nothing to eat around. Plus the bus drops you off at Marwa, which is the side of the masjid that has no stores either. So the only convenient place to eat is the hotel, which becomes prohibitively expensive. Book a hotel on the north side of the masjid. More worth the money.
No one ever answered the phone. Not reception, room service etc. Also the location isn’t great. It’s in the middle of nowhere and there’s nothing to eat around. Plus the bus drops you off at Marwa, which is the side of the masjid that has no stores either. So the only convenient place to eat is the hotel, which becomes prohibitively expensive. Book a hotel on the north side of the masjid. More worth the money.
8
ali
3 apr 2025
·
Soggiorno di 6 notti
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
8
Zeinab
2 dic 2024
·
Soggiorno di 14 notti
i liked the hotel and the room but there were some rooms around us that were very loud. I liked how there were busses available to and from the haram but they drop you off at 15-30 minute walking distance. that was the one thing that i did not like becuase we would come back very tired. There were lots of construction around the hotel it wasn’t that noisy inside the room but when going outside it’s very noisy.
i liked the hotel and the room but there were some rooms around us that were very loud. I liked how there were busses available to and from the haram but they drop you off at 15-30 minute walking distance. that was the one thing that i did not like becuase we would come back very tired. There were lots of construction around the hotel it wasn’t that noisy inside the room but when going outside it’s very noisy.
10
SYED
16 nov 2025
·
Soggiorno di 3 notti
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
6
Mahamoud
21 lug 2025
·
Soggiorno di 4 notti
Hôtel récent avec plusieurs bâtiments, des finitions à terminer. Le bâtiment où se trouvait ma chambre ne disposait pas de personnel d’accueil. Manque de communication sur la disposition de l’hôtel par exemple j’ai été obligé de demander un accès pour la salle de sport étant donné qu’on ne peut pas accéder sans une carte différente de celui de la chambre qui m’a été remis à mon arrivée. Un bus de l’hôtel vers le Haram tous les 1 heures à disposition des clients de l’hôtel. Le haram se trouve à environ une dizaine de minutes de l’hôtel. Le retour du haram je prenais que des transports autres que le bus( Uber ou bolt et des taxis) au vu des contraintes de départ de bus et l’éloignement à pied du haram vers le bus plus de 10 mn et encore faut il trouver le bon endroit. Pour le transport il faut compter 30 riyals en Uber ou bolt et en taxis il fait compter 40 à 50 riyals( il faut toujours négocier). À l’avenir je prendrai un hôtel plus près du haram.
Hôtel récent avec plusieurs bâtiments, des finitions à terminer. Le bâtiment où se trouvait ma chambre ne disposait pas de personnel d’accueil. Manque de communication sur la disposition de l’hôtel par exemple j’ai été obligé de demander un accès pour la salle de sport étant donné qu’on ne peut pas accéder sans une carte différente de celui de la chambre qui m’a été remis à mon arrivée. Un bus de l’hôtel vers le Haram tous les 1 heures à disposition des clients de l’hôtel. Le haram se trouve à environ une dizaine de minutes de l’hôtel. Le retour du haram je prenais que des transports autres que le bus( Uber ou bolt et des taxis) au vu des contraintes de départ de bus et l’éloignement à pied du haram vers le bus plus de 10 mn et encore faut il trouver le bon endroit. Pour le transport il faut compter 30 riyals en Uber ou bolt et en taxis il fait compter 40 à 50 riyals( il faut toujours négocier). À l’avenir je prendrai un hôtel plus près du haram.
8
Tamanna
17 ott 2024
·
Soggiorno di 3 notti
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
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Ristorazione
La colazione è spesso evidenziata come gustosa e con una buona varietà, e molti apprezzano la colazione a buffet/caffetteria in loco. Alcuni ospiti hanno trovato le opzioni limitate, il servizio lento nelle ore di punta, i prezzi alti o le promozioni/sconti poco chiari.
Recensioni degli ospiti correlate
10
sultan
8 set 2024
·
Soggiorno di 5 notti
Nobody at the reception knew about the silver member discount on food and beverages. The restaurant and reception said they didn’t know about it. It would be helpful if we could get a code or something which the staff would know about it.
Nobody at the reception knew about the silver member discount on food and beverages. The restaurant and reception said they didn’t know about it. It would be helpful if we could get a code or something which the staff would know about it.
8
Nafisat
20 feb 2023
·
Soggiorno di 4 notti
The property was new and very clean and the room was quite comfortable. The support staff (the cleaners, restaurant staff and porters were also very nice professional and helpful). But I did not really enjoy the food in the restaurant (buffet) they claim to have a variety of options, but it was mainly Asian and middle eastern. Also I had an unpleasant experience at breakfast one time. I was made to pay for my breakfast, when my booking came with breakfast already paid for. I complained about this and it was confirmed that I was not supposed to pay for breakfast, but still nothing was done about it, and I was not issued a refund. That was very wrong. In all, the hotel was very nice and comfortable
The property was new and very clean and the room was quite comfortable. The support staff (the cleaners, restaurant staff and porters were also very nice professional and helpful). But I did not really enjoy the food in the restaurant (buffet) they claim to have a variety of options, but it was mainly Asian and middle eastern. Also I had an unpleasant experience at breakfast one time. I was made to pay for my breakfast, when my booking came with breakfast already paid for. I complained about this and it was confirmed that I was not supposed to pay for breakfast, but still nothing was done about it, and I was not issued a refund. That was very wrong. In all, the hotel was very nice and comfortable
10
Shumail
28 ott 2025
·
Soggiorno di 2 notti
This was my first time staying at this Hotel. I must admit, it was a lot further away from Masjid Haram then I originally thought. The shuttle service, which runs every 30-mins from the Hotel, was great. HOWEVER, where the bus drops you, it is a very long walk to Masjid Haram. My wife and kids got really tired of walking. I'm comparing this to the other hotel I staying in Makkah (Swissotel Makkah) which was 2 mins away from Masjid Haram. Breakfast was ok too, but for some reason, it felt really cold in the dinning area due to the Air-conditioner being set of extremely cold. it made eating uncomfortable. Also, the chef at the omelet station was very slow. There was only one chef and the line-up was very long. Some items which was near finished were not replaced or refilled quickly enough. I had to ask the staff and remind them that some items were running short. The rooms were great and clean. No Issues with the rooms. Just remember, if you get a room with views to the back side of the hotel, it is pretty boring, nothing to see other then construction and a few mountains. There was also one issue with the shuttle service. Once we boarded the bus at Masjid Haram, we remain sitting on the bus for almost 1 hour because they has issues with finding a bus driver. My kids needed to use the washroom but remained on the bus hoping it would leave soon. It finally left1 hour later and you could see other passengers were also left disappointed in the service.
This was my first time staying at this Hotel. I must admit, it was a lot further away from Masjid Haram then I originally thought. The shuttle service, which runs every 30-mins from the Hotel, was great. HOWEVER, where the bus drops you, it is a very long walk to Masjid Haram. My wife and kids got really tired of walking. I'm comparing this to the other hotel I staying in Makkah (Swissotel Makkah) which was 2 mins away from Masjid Haram. Breakfast was ok too, but for some reason, it felt really cold in the dinning area due to the Air-conditioner being set of extremely cold. it made eating uncomfortable. Also, the chef at the omelet station was very slow. There was only one chef and the line-up was very long. Some items which was near finished were not replaced or refilled quickly enough. I had to ask the staff and remind them that some items were running short. The rooms were great and clean. No Issues with the rooms. Just remember, if you get a room with views to the back side of the hotel, it is pretty boring, nothing to see other then construction and a few mountains. There was also one issue with the shuttle service. Once we boarded the bus at Masjid Haram, we remain sitting on the bus for almost 1 hour because they has issues with finding a bus driver. My kids needed to use the washroom but remained on the bus hoping it would leave soon. It finally left1 hour later and you could see other passengers were also left disappointed in the service.
10
Abdul Qadeer
13 ott 2025
·
Soggiorno di 1 notte
Clean rooms and area, friendly staff, excellent breakfast.
Clean rooms and area, friendly staff, excellent breakfast.
10
Yusuf
19 mar 2025
·
Soggiorno di 4 notti
The food was expensive
The food was expensive
2
Sahar
21 nov 2023
·
Soggiorno di 4 notti
Stay was excellent until the last day when we were checking out. We had booked and paid for Full Board but went for lunch only to be told there isn’t any. After telling them we are Full Board agreed to let us order from room service menu without extra charge. We were checking out in 50min and had to catch a train shortly after. We were told the order will take 25min so went to finish our packing and come back down. We returned 30min later and were told food is still being prepared. We informed them we have to check out and catch a train. 50min later we were still waiting for food and had chased it up with them multiple times only to be told various things about staff checking on it, “it’s coming now” etc. They finally brought the food out but we had already told them to pack it instead as we do not have time to sit and eat anymore. They said it will be packed in 2min. The manager Mr Syed also came to confirm this with us. 5min later we had to chase up again to be told they are bringing it. 10 min later we were still waiting for the already cooked food just to be packed up! We had to leave without any food as we would have missed our train had we waited any longer. Unfortunately this final experience ruined the whole stay for us.
Stay was excellent until the last day when we were checking out. We had booked and paid for Full Board but went for lunch only to be told there isn’t any. After telling them we are Full Board agreed to let us order from room service menu without extra charge. We were checking out in 50min and had to catch a train shortly after. We were told the order will take 25min so went to finish our packing and come back down. We returned 30min later and were told food is still being prepared. We informed them we have to check out and catch a train. 50min later we were still waiting for food and had chased it up with them multiple times only to be told various things about staff checking on it, “it’s coming now” etc. They finally brought the food out but we had already told them to pack it instead as we do not have time to sit and eat anymore. They said it will be packed in 2min. The manager Mr Syed also came to confirm this with us. 5min later we had to chase up again to be told they are bringing it. 10 min later we were still waiting for the already cooked food just to be packed up! We had to leave without any food as we would have missed our train had we waited any longer. Unfortunately this final experience ruined the whole stay for us.
10
Leen
28 ott 2025
·
Soggiorno di 1 notte
Everything is 10/10 but it’s not 3 minutes away from the Haram. The shuttle is 24hr and comes every 30 min. The breakfast was amazing so many food options! Highly recommended
Everything is 10/10 but it’s not 3 minutes away from the Haram. The shuttle is 24hr and comes every 30 min. The breakfast was amazing so many food options! Highly recommended
8
Kashief
19 giu 2025
·
Soggiorno di 3 notti
The room was great, service was a bit slow at the counters/reception, it was however peak season, so this is probably understandable. The breakfast was however really poor quality and seemed like the area was not big enough to accommodate the high volume of guests, neither was the food.
The room was great, service was a bit slow at the counters/reception, it was however peak season, so this is probably understandable. The breakfast was however really poor quality and seemed like the area was not big enough to accommodate the high volume of guests, neither was the food.
10
israr
7 nov 2025
·
Soggiorno di 3 notti
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
8
Maimouna Ibrahim
15 nov 2025
·
Soggiorno di 6 notti
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
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10
Ahmed
2 settimane fa
·
Soggiorno di 3 notti
Dene hotel er fantastisk alt , jeg kan ikke beskrive ørd. Jeg håper å komme tilbake her.
Dene hotel er fantastisk alt , jeg kan ikke beskrive ørd. Jeg håper å komme tilbake her.
6
Sarfraz
2 ago 2026
·
Soggiorno di 3 notti
This was my second stay at Novotel Thaker City. My first visit was excellent, which is why I chose to return. Unfortunately, this experience was quite different. My family was accommodated in what felt like an almost deserted Tower 1. There were very few guests, and most of the time there were no staff around. It also appeared that Tower 2 is now the main operational tower, so I was left wondering why we weren't accommodated there instead. Another disappointment was the shuttle bus service, which has been reduced significantly since my first visit. It previously operated 24 hours a day, but now runs for much shorter hours with long gaps in the schedule. This made getting around much less convenient and meant we had to plan our day around the bus timetable or pay for taxis. Finally, when checking out, I called reception for assistance with my luggage but received no answer, so I had to take my own bags down. Overall, this stay fell well short of the high standard I experienced on my first visit. I hope things improve for me to return again as the facilities and rooms are excellent.
This was my second stay at Novotel Thaker City. My first visit was excellent, which is why I chose to return. Unfortunately, this experience was quite different. My family was accommodated in what felt like an almost deserted Tower 1. There were very few guests, and most of the time there were no staff around. It also appeared that Tower 2 is now the main operational tower, so I was left wondering why we weren't accommodated there instead. Another disappointment was the shuttle bus service, which has been reduced significantly since my first visit. It previously operated 24 hours a day, but now runs for much shorter hours with long gaps in the schedule. This made getting around much less convenient and meant we had to plan our day around the bus timetable or pay for taxis. Finally, when checking out, I called reception for assistance with my luggage but received no answer, so I had to take my own bags down. Overall, this stay fell well short of the high standard I experienced on my first visit. I hope things improve for me to return again as the facilities and rooms are excellent.
4
Engy
23 lug 2026
·
Soggiorno di 1 notte
When I booked online it showed me that there was breakfast meal included thats why i proceeded then i was surprised that no meals were included when I arrived and was checking in. No coffee sachets were available on the coffee corner which was very strange for an hotel like novotel. Room service did not show up to clean the room at any point. Water was not provided the next day. I was disappointed
When I booked online it showed me that there was breakfast meal included thats why i proceeded then i was surprised that no meals were included when I arrived and was checking in. No coffee sachets were available on the coffee corner which was very strange for an hotel like novotel. Room service did not show up to clean the room at any point. Water was not provided the next day. I was disappointed
10
Ash
10 mag 2026
·
Soggiorno di 7 notti
lovely location , super clean , and great Bus service .Loved it , thank you
lovely location , super clean , and great Bus service .Loved it , thank you
6
Hessa
3 mag 2026
·
Soggiorno di 1 notte
We booked two suites not regular rooms and they said parking is full.! I think they have a short in staff, service is too slow.. bus driver is very rude
We booked two suites not regular rooms and they said parking is full.! I think they have a short in staff, service is too slow.. bus driver is very rude
Politiche della struttura
Check-in
Check-out
Dalle 16:00 alle 00:00
Prima delle 13:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Considering this hotel for your La Mecca trip?
Quali sono solitamente le tariffe delle camere al Novotel Makkah Thakher City a Mecca?
Nei prossimi 60-90 giorni, le tariffe delle camere al Novotel Makkah Thakher City a Mecca sono tipicamente intorno a 45 USD a notte per due ospiti, variando da 42 USD a 50 USD.
Quando è l'hotel Novotel Makkah Thakher City a Mecca più affollato o più tranquillo?
La domanda al Novotel Makkah Thakher City a Mecca raggiunge il picco a marzo e poi diminuisce drasticamente; maggio è il mese più tranquillo per visitarlo, con molta meno folla rispetto al picco primaverile.
Quali attrazioni e tipi di viaggiatori si adattano al Novotel Makkah Thakher City a Mecca?
Situato nella provincia di Makkah, il Novotel Makkah Thakher City a Mecca si trova vicino alla Grande Moschea della Mecca, alla Kaaba e al Pozzo di Zamzam, rendendolo comodo per visite di pellegrinaggio e soggiorni familiari; attira anche viaggiatori d'affari e coloro che cercano opzioni ecologiche.
Qual è il mese più economico per soggiornare al Novotel Makkah Thakher City a Mecca?
Settembre è il mese più economico per soggiornare al Novotel Makkah Thakher City a Mecca, con una media di 43 USD a notte; maggio è il più costoso a 349 USD. Il mese meno affollato differisce dal mese più economico: maggio è il meno frequentato, mentre settembre offre le tariffe più basse.
Come si confrontano le tariffe del Novotel Makkah Thakher City con quelle di altri hotel nelle vicinanze a Mecca?
Il Novotel Makkah Thakher City a Mecca è più economico di 7 hotel comparabili su 14 nelle vicinanze, con una mediana tipica di 49 USD a notte rispetto a circa 49 USD per i suoi concorrenti.
Come si confronta il prezzo per notte di Novotel Makkah Thakher City, La Mecca con quello delle ultime settimane?
Il prezzo attuale di Novotel Makkah Thakher City, La Mecca è di 39 USD a notte per 2 ospiti, un prezzo basso per questo hotel: circa 10% in meno rispetto alla media di 44 USD degli ultimi sessanta giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 36 USD e 104 USD.
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-15: 37.9927570589447USD
- 2026-09-16: 37.9927570589447USD
- 2026-09-17: 40.02106361240387USD
- 2026-09-18: 40.178468308010096USD
- 2026-09-19: 39.01897839617157USD
- 2026-09-20: 39.01897839617157USD
- 2026-09-21: 39.01897839617157USD
- 2026-09-22: 40.178468308010096USD
- 2026-09-23: 40.178468308010096USD
- 2026-09-24: 40.178468308010096USD
- 2026-09-25: 40.178468308010096USD
- 2026-09-26: 39.043925222946164USD
- 2026-09-27: 39.60525966744232USD
- 2026-09-28: 39.043925222946164USD
- 2026-09-29: 39.05639863633346USD
- 2026-09-30: 39.043925222946164USD
- 2026-10-01: 41.937915745147706USD
- 2026-10-02: 39.31835794150543USD
- 2026-10-03: 39.355778181667326USD
- 2026-10-04: 39.31835794150543USD
- 2026-10-05: 36.25865959846687USD
- 2026-10-06: 39.892165799388884USD
- 2026-10-07: 39.355778181667326USD
- 2026-10-08: 41.92544233176041USD
- 2026-10-09: 39.355778181667326USD
- 2026-10-10: 39.31835794150543USD
- 2026-10-11: 39.355778181667326USD
- 2026-10-12: 39.31835794150543USD
- 2026-10-13: 39.355778181667326USD
- 2026-10-14: 39.31835794150543USD
- 2026-10-15: 41.87508604719543USD
- 2026-10-16: 40.67556313145828USD
- 2026-10-17: 39.355778181667326USD
- 2026-10-18: 39.31835794150543USD
- 2026-10-19: 39.355778181667326USD
- 2026-10-20: 39.31835794150543USD
- 2026-10-21: 39.355778181667326USD
- 2026-10-22: 41.87508604719543USD
- 2026-10-23: 39.355778181667326USD
- 2026-10-24: 39.892165799388884USD
- 2026-10-25: 39.355778181667326USD
- 2026-10-26: 39.31835794150543USD
- 2026-10-27: 39.355778181667326USD
- 2026-10-28: 39.31835794150543USD
- 2026-10-29: 41.87508604719543USD
- 2026-10-30: 39.31835794150543USD
- 2026-10-31: 39.355778181667326USD
- 2026-11-01: 44.24562499607849USD
- 2026-11-02: 44.906751153682706USD
- 2026-11-03: 44.24562499607849USD
- 2026-11-04: 44.25809840946579USD
- 2026-11-05: 48.4778352125473USD
- 2026-11-06: 46.85271379234314USD
- 2026-11-07: 44.24562499607849USD
- 2026-11-08: 44.25809840946579USD
- 2026-11-09: 44.24562499607849USD
- 2026-11-10: 44.25809840946579USD
- 2026-11-11: 44.88180432690811USD
- 2026-11-12: 48.174966107551576USD
- 2026-11-13: 46.84023597294617USD
- 2026-11-14: 44.25809840946579USD
- 2026-11-15: 45.776219884735106USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- Le feste in loco e gli eventi di gruppo sono severamente vietati.
- La struttura è dotata di un estintore antincendio e un rilevatore di fumo
- La struttura afferma di seguire le procedure di pulizia e disinfezione del seguente documento o ente: ALLSAFE (Accor Hotels).
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Le coppie che desiderano condividere la stessa camera dovranno presentare un certificato di matrimonio.
- Un bambino di età pari o inferiore a 10 anni soggiorna gratuitamente nella camera dei genitori o tutori, utilizzando i letti presenti.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- In questa struttura non vengono serviti alcolici e il loro consumo è vietato.
- È necessaria l'auto per gli spostamenti da e per la struttura.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Costo colazione a buffet: 120 SAR per gli adulti e 60 SAR per i bambini (importi approssimativi).
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Camere non fumatori
Business center
Servizio in camera
Servizio di pulizia
Parcheggio
Parcheggio
Parcheggio gratuito
Stazione di ricarica per auto elettriche
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Colazione in camera
Family room
Snack Bar/Deli
Servizi
Business center
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Check-in/check-out veloce
24-Hour Front Desk
Concierge Services
Attività
Fitness Center (nearby)
Internet
Wi-fi gratuito