Novotel Makkah Thakher City
US$ 36
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 36
/ noite
Média para setembro
Média de preços por mês
Em Novotel Makkah Thakher City, a diária custa em média US$ 36 no mês mais barato (setembro) e US$ 289 no mês mais caro (maio), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 55 |
| fevereiro | US$ 60 |
| março | US$ 110 |
| abril | US$ 45 |
| maio | US$ 289 |
| junho | US$ 46 |
| julho | US$ 40 |
| agosto | US$ 36 |
| setembro | US$ 36 |
| outubro | US$ 39 |
| novembro | US$ 39 |
| dezembro | US$ 54 |
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set. · US$ 36
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Mais caro: maio (aprox. US$ 289)
Mais barato: setembro (aprox. US$ 36)
Sobre esta propriedade
Aproveite opções de lazer, como uma academia, ou outras comodidades, como Wi-Fi de cortesia e serviços de concierge.
Comodidades
Aproveite opções de lazer, como uma academia, ou outras comodidades, como Wi-Fi de cortesia e serviços de concierge.
Comodidades
As comodidades presentes incluem um business center, balcão de recepção 24 horas e armazenamento para bagagem. Hotel tem 6 salas de reunião disponíveis para eventos. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Saboreie uma especialidade em um dos 3 restaurantes neste hotel ou hospede-se no local e aproveite o serviço de quarto 24 horas. Há também petiscos disponíveis na cafeteria. Relaxe com uma bebida refrescante em um dos 3 bares/lounges. Há café da manhã (buffet) disponível diariamente, entre 6h30 e 10h30, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 1461 quartos com ar-condicionado, frigobares e smart TVs. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiro privativo com chuveiros apresenta secadores de cabelo e chinelos. As comodidades incluem telefones, além de cofres e escrivaninhas.
Localização
Com ótima localização em Meca (na área de Rie Adhakhir), Novotel Makkah Thakher City fica a 10 minutos de carro de Souk Al-Khalil a de Mesquita de Faqih. Este hotel fica a 5,3 km de Gruta de Hira e a 6,3 km de As Torres do Relógio.
Lugares próximos
Masjid Al-Jinn(1.1 milhas)
Cemitério Al Malaa(1.2 milhas)
Grande Mesquita de Meca(1.8 milhas)
Safa e Marwah(1.9 milhas)
Portão Al-Salam(2 milhas)
Zamzam(2 milhas)
Maqam Ibrahim(2 milhas)
Kaaba(2 milhas)
Pedra Negra(2 milhas)
Ponte do Rei Fahad(2.2 milhas)
As Torres do Relógio(2.3 milhas)
Pátio Alkhalil(2.3 milhas)
Souk Al-Khalil(2.3 milhas)
Rua 60(2.5 milhas)
Mesquita Sheikh Abdul Aziz Ibn Baz(2.5 milhas)
O aeroporto mais próximo para chegar a Novotel Makkah Thakher City fica em Aeroporto Internacional Rei Abdulaziz (JED)(57.3 milhas)
Estacionamento
Restaurante
Quartos de não fumantes
Centro de negócios
Serviço de quarto
Serviços domésticos
Localização
Al Andalus Dist P O Box 4575 Makkah Al Mukarama 24237, Rie Adhakhir, Meca, Arábia Saudita
Masjid Al-Jinn (1.1 milhas)
Cemitério Al Malaa (1.2 milhas)
Grande Mesquita de Meca (1.8 milhas)
Safa e Marwah (1.9 milhas)
Portão Al-Salam (2 milhas)
Zamzam (2 milhas)
Opções de quarto
6
Quarto superior, 2 camas de solteiro
Detalhes do quarto
2 Camas De Solteiro
Acomoda 2
323 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
6
Quarto executivo, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
431 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
5
Quarto superior, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
323 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
5
Quarto superior, várias camas
Detalhes do quarto
4× Camas De Solteiro
Acomoda 4
323 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
5
Suíte júnior, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 4
646 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
6
Quarto, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
323 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
6
Quarto triplo superior, 3 camas de solteiro
Detalhes do quarto
3× Camas De Solteiro
Acomoda 3
323 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
7
Quarto triplo família, várias camas
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Solteiro
Acomoda 6
646 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
7
Quarto duplo família, várias camas
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Solteiro
Acomoda 6
646 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes
8.4
Muito bom
Com base em 5.655 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Novotel Makkah Thakher City, viajantes elogiam consistentemente os quartos limpos e modernos, a equipe simpática e o bom custo-benefício, ao mesmo tempo em que observam que a propriedade fica distante do Haram, com pontos de embarque do ônibus gratuito exigindo longas caminhadas e uma área ainda em grande construção.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Novotel Makkah Thakher City, viajantes elogiam consistentemente os quartos limpos e modernos, a equipe simpática e o bom custo-benefício, ao mesmo tempo em que observam que a propriedade fica distante do Haram, com pontos de embarque do ônibus gratuito exigindo longas caminhadas e uma área ainda em grande construção.
O feedback sobre o serviço é misto: muitos destacam a equipe atenciosa e prestativa, mas outros relatam check-in lento ou lotado, telefones sem resposta e limpeza ou serviço de quarto inconsistentes. Os quartos são geralmente espaçosos e confortáveis, embora problemas recorrentes de manutenção incluam chuveiros com drenagem lenta, odores ocasionais no banheiro ou cheiro de cigarro, Wi-Fi esporádico e ruído durante o dia devido a obras nas proximidades. O café da manhã e o restaurante no local são frequentemente elogiados, embora vários hóspedes tenham achado a variedade ou o custo-benefício irregulares e tenham notado atrasos ocasionais. Espere uma estadia limpa e moderna com preços acessíveis, equilibrada por desvantagens relacionadas à distância e inconsistências ocasionais no serviço.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Ônibus gratuitos circulam com frequência e são úteis, mas várias avaliações relatam superlotação, horários variáveis, pontos de desembarque distantes e, às vezes, a necessidade de baldeação; amenidades no local, como uma barbearia, são notadas. O estacionamento é limitado em horários de pico e alguns hóspedes mencionaram a falta ou inadequação de suprimentos de primeiros socorros.
Avaliações dos hóspedes relacionadas
10
Naveed
29 de jan. de 2024
·
Hospedou-se por 3 noites
Excellent shuttle service to Haram 24 hrs a day.
Excellent shuttle service to Haram 24 hrs a day.
8
Achta
6 de abr. de 2025
·
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
6
Khwaja
27 de nov. de 2025
·
Hospedou-se por 3 noites
Good location, shuttle, breakfast. The main issue was parking. Mostly the parking lots were full. They need to create more parking space. Thanks!
Good location, shuttle, breakfast. The main issue was parking. Mostly the parking lots were full. They need to create more parking space. Thanks!
8
ali
3 de abr. de 2025
·
Hospedou-se por 6 noites
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
6
Nizar
14 de fev. de 2025
·
Hospedou-se por 4 noites
Very poor first-aid kit . Has absolutely nothing in it to clean or to wrap if you get your self bit cut . Not even bandage. Very disappointed. And thats should be a first priority and been checked regularly for the management or the health department the first-aid kit ... breakfast was nice shuttle bus was convenient.
Very poor first-aid kit . Has absolutely nothing in it to clean or to wrap if you get your self bit cut . Not even bandage. Very disappointed. And thats should be a first priority and been checked regularly for the management or the health department the first-aid kit ... breakfast was nice shuttle bus was convenient.
8
lubna
30 de jan. de 2025
·
Hospedou-se por 2 noites
Newer hotel, clean, good bed line. Staff is helpful. Key issue is the shuttle to the Haram. One has to take two buses to reach the Haram. And the 2nd bus k
Newer hotel, clean, good bed line. Staff is helpful. Key issue is the shuttle to the Haram. One has to take two buses to reach the Haram. And the 2nd bus k
10
israr
7 de nov. de 2025
·
Hospedou-se por 3 noites
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
8
ali
23 de abr. de 2024
·
Hospedou-se por 7 noites
I stayed several times in this hotel and one of the reason makes me to return is the cleanest of the remises. However, the transportation (bus shuttle service) is poor and needs to be significantly improved! Sometimes overcrowded by non hotel residents passengers and hard to verify also the frequency of the buses is not as advertised! Buses leave earlier than scheduled and more often fully packed! Unorganized and poorly identifiable pick up bus stop in Gaza station near Kaaba. The problem of the hotel is TRANSPORTATION!!!!!
I stayed several times in this hotel and one of the reason makes me to return is the cleanest of the remises. However, the transportation (bus shuttle service) is poor and needs to be significantly improved! Sometimes overcrowded by non hotel residents passengers and hard to verify also the frequency of the buses is not as advertised! Buses leave earlier than scheduled and more often fully packed! Unorganized and poorly identifiable pick up bus stop in Gaza station near Kaaba. The problem of the hotel is TRANSPORTATION!!!!!
10
SYED
16 de nov. de 2025
·
Hospedou-se por 3 noites
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
8
Rustum
8 de mar. de 2025
·
Hospedou-se por 3 noites
This hotel is about a 20-minute drive from the Kaaba, where cars must stop. It’s in a developing area of Makkah with few large buildings like Novotel, though construction is ongoing. There are some smaller buildings with shops and restaurants nearby, but taxis are still the best way to reach them. The hotel has a 24/7 barbershop, is fully wheelchair accessible, and consists of multiple large towers, dominating the landscape in early 2025. Shuttle buses run to and from the hotel, but taking a taxi offers more flexibility. The distance can be inconvenient if you need frequent trips to the Kaaba, especially for those with mobility issues or requiring frequent hotel access for supplies or restrooms. However, if you plan to stay at the Kaaba for several hours before returning, the location works well. As for the hotel, Tower 1/2 has the reception staff for checking in and out or talking in person to a staff member. The only real issue I found within the newly built hotel and rooms was that the shower area drained very slowly and was missing half the door. That sounds more drastic then it was but I am sure they can fix it if you tell them as I saw workers there on call for fixing hotel issues like any electrical or plumbing work. I had 2 rooms so I didn’t even bother calling in to get the shower area sorted and fixed. They also have a dining/restaurant on one of the floors and it’s a bit expensive but still somewhat manageable. Best to get the food package if staying for few days.
This hotel is about a 20-minute drive from the Kaaba, where cars must stop. It’s in a developing area of Makkah with few large buildings like Novotel, though construction is ongoing. There are some smaller buildings with shops and restaurants nearby, but taxis are still the best way to reach them. The hotel has a 24/7 barbershop, is fully wheelchair accessible, and consists of multiple large towers, dominating the landscape in early 2025. Shuttle buses run to and from the hotel, but taking a taxi offers more flexibility. The distance can be inconvenient if you need frequent trips to the Kaaba, especially for those with mobility issues or requiring frequent hotel access for supplies or restrooms. However, if you plan to stay at the Kaaba for several hours before returning, the location works well. As for the hotel, Tower 1/2 has the reception staff for checking in and out or talking in person to a staff member. The only real issue I found within the newly built hotel and rooms was that the shower area drained very slowly and was missing half the door. That sounds more drastic then it was but I am sure they can fix it if you tell them as I saw workers there on call for fixing hotel issues like any electrical or plumbing work. I had 2 rooms so I didn’t even bother calling in to get the shower area sorted and fixed. They also have a dining/restaurant on one of the floors and it’s a bit expensive but still somewhat manageable. Best to get the food package if staying for few days.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são amplamente descritos como muito limpos e bem conservados. Problemas recorrentes incluem chuveiros com drenagem lenta, odores ocasionais no banheiro ou de esgoto e falhas esporádicas na limpeza.
Avaliações dos hóspedes relacionadas
2
Humaira
17 de nov. de 2025
·
Hospedou-se por 1 noite
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
10
Amr
14 de dez. de 2025
·
Hospedou-se por 1 noite
Very clean room, very friendly stuff, great flexibility and comfortable after long day in Haram
Very clean room, very friendly stuff, great flexibility and comfortable after long day in Haram
10
Mohammad Nadim
4 de fev. de 2026
·
Hospedou-se por 3 noites
Spotless and nice staff
Spotless and nice staff
10
Abdul Qadeer
13 de out. de 2025
·
Hospedou-se por 1 noite
Clean rooms and area, friendly staff, excellent breakfast.
Clean rooms and area, friendly staff, excellent breakfast.
6
Moustafa
8 de nov. de 2025
·
Hospedou-se por 4 noites
Let’s start with the positive aspects: • The staff were very respectful — from the reception team to the technicians and luggage service. • The environment was quiet and peaceful. • The reception team responded promptly whenever assistance was requested. Areas for improvement: • The room was scheduled to be ready at 4:00 p.m., but I had to wait in the reception area for about 45 minutes before receiving access. • During check-in at Tower Two, I was informed that my room was in Tower One, on the ninth floor. Unfortunately, I wasn’t aware that I was still in Tower Two, so I mistakenly went to the ninth floor of the wrong tower. It would have been helpful to receive clearer directions. I understand the staff were eager to prepare the room quickly, but a brief explanation about tower locations would have prevented this confusion. • A more serious concern relates to the convertible bed in the room. We were not informed that the bed could be transformed into a couch. While sitting near the head of the bed, it unexpectedly collapsed to the floor, posing a potential safety hazard — especially as there was a child nearby. This could have caused a serious injury if someone’s hand had been underneath. I strongly urge the hotel management to address this issue, either by providing clearer instructions or ensuring the bed mechanism is secured and safe for guests. The carpet also requires professional cleaning to maintain hygiene standards and overall guest comfort.
Let’s start with the positive aspects: • The staff were very respectful — from the reception team to the technicians and luggage service. • The environment was quiet and peaceful. • The reception team responded promptly whenever assistance was requested. Areas for improvement: • The room was scheduled to be ready at 4:00 p.m., but I had to wait in the reception area for about 45 minutes before receiving access. • During check-in at Tower Two, I was informed that my room was in Tower One, on the ninth floor. Unfortunately, I wasn’t aware that I was still in Tower Two, so I mistakenly went to the ninth floor of the wrong tower. It would have been helpful to receive clearer directions. I understand the staff were eager to prepare the room quickly, but a brief explanation about tower locations would have prevented this confusion. • A more serious concern relates to the convertible bed in the room. We were not informed that the bed could be transformed into a couch. While sitting near the head of the bed, it unexpectedly collapsed to the floor, posing a potential safety hazard — especially as there was a child nearby. This could have caused a serious injury if someone’s hand had been underneath. I strongly urge the hotel management to address this issue, either by providing clearer instructions or ensuring the bed mechanism is secured and safe for guests. The carpet also requires professional cleaning to maintain hygiene standards and overall guest comfort.
6
Bashir
23 de nov. de 2025
·
Hospedou-se por 6 noites
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
10
Mounir
4 de nov. de 2024
·
Hospedou-se por 8 noites
Hôtel récent, propre, confortable. Très bon rapport qualité prix. Quartier en construction. Service de bus toutes les 30 mins qui a mis moins de 10 min pour aller à la mosquée sacrée. Nous n’avons pas pris de repas à l’hôtel, buffet dîner les week end et pdj tous les jours. Il y a une boutique et un super market en bas de l’hôtel. Service de ménage quotidien apprécié. Fil pour sécher le linge dans la douche. Cafetière / thé et petites bouteilles d’eau à disposition. Inutile de rapporter un fer a repasser ou un sèche cheveux il y a tout ce dont vous avez besoin dans la chambre.
Hôtel récent, propre, confortable. Très bon rapport qualité prix. Quartier en construction. Service de bus toutes les 30 mins qui a mis moins de 10 min pour aller à la mosquée sacrée. Nous n’avons pas pris de repas à l’hôtel, buffet dîner les week end et pdj tous les jours. Il y a une boutique et un super market en bas de l’hôtel. Service de ménage quotidien apprécié. Fil pour sécher le linge dans la douche. Cafetière / thé et petites bouteilles d’eau à disposition. Inutile de rapporter un fer a repasser ou un sèche cheveux il y a tout ce dont vous avez besoin dans la chambre.
6
Syed
10 de abr. de 2024
·
Hospedou-se por 2 noites
Water clogged when take shower and flooded Power outlets and locker didnt work
Water clogged when take shower and flooded Power outlets and locker didnt work
8
Hassan
9 de mar. de 2025
·
Hospedou-se por 5 noites
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
4
Olivia
18 de jan. de 2024
·
Hospedou-se por 3 noites
The bathroom stinks. The electric outlets do not work except one plug. The carpet is dirty. The room smells. The bus service to haram parts very far from haram . One can get lost and cannot find the bus stop. No amenities like tooth bush or shower cap or nail file is provided in the room. No coffee is provided nor creamer.
The bathroom stinks. The electric outlets do not work except one plug. The carpet is dirty. The room smells. The bus service to haram parts very far from haram . One can get lost and cannot find the bus stop. No amenities like tooth bush or shower cap or nail file is provided in the room. No coffee is provided nor creamer.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são modernos e novos, geralmente espaçosos e confortáveis, com boas camas. As desvantagens comuns incluem problemas de drenagem ou ventilação no banheiro, odores ocasionais de cigarro ou falhas na manutenção e Wi-Fi intermitente.
Avaliações dos hóspedes relacionadas
8
Siti Aisyah Binti
7 de nov. de 2025
·
Hospedou-se por 5 noites
A luxurious hotel with good selection of breakfast. The room was spacious and clean. Would definitely come back with my family.
A luxurious hotel with good selection of breakfast. The room was spacious and clean. Would definitely come back with my family.
4
Nazir
28 de out. de 2025
·
Hospedou-se por 4 noites
The check in was smooth and the staff hospitality was amazing. But the WIFI is terrible can’t load a simple page…
The check in was smooth and the staff hospitality was amazing. But the WIFI is terrible can’t load a simple page…
6
Mona
20 de jan. de 2024
·
Hospedou-se por 2 noites
Nice room but the shower area was leaking water on the bathroom floor, I had open buffet dinner and it was average for the price I paid I expected more extremely limited options all hot food main course food was not suitable for vegan or vegetarian I ended up with salad and it was very bland, terrible store bought juices also when I asked for coffee they told me they out off it like seriously.
Nice room but the shower area was leaking water on the bathroom floor, I had open buffet dinner and it was average for the price I paid I expected more extremely limited options all hot food main course food was not suitable for vegan or vegetarian I ended up with salad and it was very bland, terrible store bought juices also when I asked for coffee they told me they out off it like seriously.
4
Redouane
18 de set. de 2024
·
Hospedou-se por 6 noites
The bathroom was smelly, and there a construction site 24 hours a day non stop, it was so noisy that we can even hardly sleep.
The bathroom was smelly, and there a construction site 24 hours a day non stop, it was so noisy that we can even hardly sleep.
10
Ahmed
20 de out. de 2025
·
Hospedou-se por 2 noites
Clean room, comfy bed and room. Staff was wonderful. They are very helpful and do all they can to make your stay a good one. The only thing I would like to mention is the location. The location is a bit off from everything, and is around 7-10 minutes from Haram. They do provide shuttle services which alleviates the problem of having to find a ride to Al Haram. Just know there isn’t much to do in the surrounding area, but that’s the only thing that I have to say about the location. Definitely a great stay for a great price!
Clean room, comfy bed and room. Staff was wonderful. They are very helpful and do all they can to make your stay a good one. The only thing I would like to mention is the location. The location is a bit off from everything, and is around 7-10 minutes from Haram. They do provide shuttle services which alleviates the problem of having to find a ride to Al Haram. Just know there isn’t much to do in the surrounding area, but that’s the only thing that I have to say about the location. Definitely a great stay for a great price!
8
Sadiq
22 de jan. de 2024
·
Hospedou-se por 1 noite
Our room unfortunately had a strong smoke smell. The receptionist insisted that all the rooms were non-smoking, but that didn't match our experience. He then told us that it would take an hour to get us a new room since it was so busy and sent room service to spray the room instead. Bathrooms were clean. There were no toothbrush, loofa or hair dryer. I’m guessing they are available on request. Showers didn't drain well, leaving the bathroom soaked every time. Room service was good. Quick to bring us what we asked for – no complaints! Overall hotel is new and clean with a modern aesthetic. Loved the cozy little café. It offered decent menu options, all reasonably priced. Shuttle to the haram ran every 30 minutes and was on time every time we took it.
Our room unfortunately had a strong smoke smell. The receptionist insisted that all the rooms were non-smoking, but that didn't match our experience. He then told us that it would take an hour to get us a new room since it was so busy and sent room service to spray the room instead. Bathrooms were clean. There were no toothbrush, loofa or hair dryer. I’m guessing they are available on request. Showers didn't drain well, leaving the bathroom soaked every time. Room service was good. Quick to bring us what we asked for – no complaints! Overall hotel is new and clean with a modern aesthetic. Loved the cozy little café. It offered decent menu options, all reasonably priced. Shuttle to the haram ran every 30 minutes and was on time every time we took it.
6
Bashir
23 de nov. de 2025
·
Hospedou-se por 6 noites
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
10
Halima Mohamed
14 de out. de 2025
·
Hospedou-se por 1 noite
The place was nice and very clean. The bed room was massive. The shuttle buses runs every 30min.
The place was nice and very clean. The bed room was massive. The shuttle buses runs every 30min.
6
Syed
10 de abr. de 2024
·
Hospedou-se por 2 noites
Water clogged when take shower and flooded Power outlets and locker didnt work
Water clogged when take shower and flooded Power outlets and locker didnt work
8
Hassan
9 de mar. de 2025
·
Hospedou-se por 5 noites
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é frequentemente elogiada por sua educação, profissionalismo e prestatividade, mas a consistência do serviço varia. Reclamações recorrentes mencionam check-in longo ou lotado, telefones sem resposta e limpeza ou serviço de quarto irregulares.
Avaliações dos hóspedes relacionadas
2
Humaira
17 de nov. de 2025
·
Hospedou-se por 1 noite
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
10
Asim
7 de jan. de 2026
·
Hospedou-se por 3 noites
It was an exceptionally good stay and AlhamdulAllah Novotel hasn’t disappointed at all. We are grateful to respected Receptionist lady who has helped our family of 5 with great care and helped facilitating joint room for comfort. My elderly mother has praised the service of this hotel - highly recommended
It was an exceptionally good stay and AlhamdulAllah Novotel hasn’t disappointed at all. We are grateful to respected Receptionist lady who has helped our family of 5 with great care and helped facilitating joint room for comfort. My elderly mother has praised the service of this hotel - highly recommended
4
Mohamed
4 de fev. de 2023
·
Hospedou-se por 3 noites
1- Front desk always busy with long queues 2- you cannot reach out to house keeping or any other service but by calling ‘0’ which is the front desk and they never pick up 3- shuttle bus to Al haram are small and always crowded, you can see the fights of people to get into the shuttle bus, 4- they show shuttle bus time table but never stick to it. 5- house keeping just giving you 2 small bottles of water and tiding the beds and change towels, they don’t clear the rooms or even change tea cups. 6- limited choices for the breakfast.
1- Front desk always busy with long queues 2- you cannot reach out to house keeping or any other service but by calling ‘0’ which is the front desk and they never pick up 3- shuttle bus to Al haram are small and always crowded, you can see the fights of people to get into the shuttle bus, 4- they show shuttle bus time table but never stick to it. 5- house keeping just giving you 2 small bottles of water and tiding the beds and change towels, they don’t clear the rooms or even change tea cups. 6- limited choices for the breakfast.
4
Sahida
1 de jan. de 2026
·
Hospedou-se por 4 noites
The receptionist was very unhelpful. We stayed in one tower and she sent us for breakfast in another tower. Also I wanted to extend on more nights but no one seems to know what to do or help me in any way. I was told I need to make another booking.
The receptionist was very unhelpful. We stayed in one tower and she sent us for breakfast in another tower. Also I wanted to extend on more nights but no one seems to know what to do or help me in any way. I was told I need to make another booking.
10
Tamar
8 de ago. de 2025
·
Hospedou-se por 3 noites
Very professional and friendly receptionists , very good breakfast even though you have to pay for it . All in all it was very best choice
Very professional and friendly receptionists , very good breakfast even though you have to pay for it . All in all it was very best choice
2
Shahwar Muhammad
21 de mar. de 2024
·
Hospedou-se por 4 noites
Didn’t like this property at all. The transportation provided was very far from the mosque. Staff was very unresponsive and will not even attend the phones.
Didn’t like this property at all. The transportation provided was very far from the mosque. Staff was very unresponsive and will not even attend the phones.
10
N
23 de fev. de 2025
·
Hospedou-se por 4 noites
The staff was wonderful! Thank you, Rayan, for your excellent customer service—I truly appreciate it.
The staff was wonderful! Thank you, Rayan, for your excellent customer service—I truly appreciate it.
10
Ahmed
26 de set. de 2025
·
Hospedou-se por 9 noites
Wonderful hotel served by great staff who made the stay enjoyable. Can’t fault it for anything. Look forward to coming back here one day inshaAllah
Wonderful hotel served by great staff who made the stay enjoyable. Can’t fault it for anything. Look forward to coming back here one day inshaAllah
2
SHERIF
13 de fev. de 2023
·
Hospedou-se por 3 noites
There was nothing good from the moment of check in the staff was very very rude and when we call the front desk to ask for anything they either don’t pickup or pickup and say they’ll get you what you want and they never do and if they did you better have plenty of patience, ill understand more if it was really busy but it wasn’t, definitely not going there again.
There was nothing good from the moment of check in the staff was very very rude and when we call the front desk to ask for anything they either don’t pickup or pickup and say they’ll get you what you want and they never do and if they did you better have plenty of patience, ill understand more if it was really busy but it wasn’t, definitely not going there again.
8
Maimouna Ibrahim
15 de nov. de 2025
·
Hospedou-se por 6 noites
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
O hotel fica distante do Haram, em uma área com construção em andamento e poucas opções de restaurantes ou lojas nas proximidades; o ônibus reduz o tempo de viagem, mas muitas vezes deixa os hóspedes a uma longa caminhada da mesquita. Isso pode ser um desafio para famílias e viajantes idosos.
Avaliações dos hóspedes relacionadas
2
Humaira
17 de nov. de 2025
·
Hospedou-se por 1 noite
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
8
Achta
6 de abr. de 2025
·
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
10
Shamim
1 de mar. de 2024
·
Hospedou-se por 4 noites
It’s a very beautiful hotel ,nice clean rooms but very far away from the Haram and bus drops off 30 minutes from location and still have to walk about 25 minutes to Haram which should be explained as we Are old people and was very difficult to walk and cancel our hotel and rebook as everything was fully booked
It’s a very beautiful hotel ,nice clean rooms but very far away from the Haram and bus drops off 30 minutes from location and still have to walk about 25 minutes to Haram which should be explained as we Are old people and was very difficult to walk and cancel our hotel and rebook as everything was fully booked
10
Khaled
26 de jun. de 2025
·
Hospedou-se por 3 noites
Magnificent hotel in the wrong location.
Magnificent hotel in the wrong location.
6
Samir
25 de mar. de 2025
·
Hospedou-se por 4 noites
No one ever answered the phone. Not reception, room service etc. Also the location isn’t great. It’s in the middle of nowhere and there’s nothing to eat around. Plus the bus drops you off at Marwa, which is the side of the masjid that has no stores either. So the only convenient place to eat is the hotel, which becomes prohibitively expensive. Book a hotel on the north side of the masjid. More worth the money.
No one ever answered the phone. Not reception, room service etc. Also the location isn’t great. It’s in the middle of nowhere and there’s nothing to eat around. Plus the bus drops you off at Marwa, which is the side of the masjid that has no stores either. So the only convenient place to eat is the hotel, which becomes prohibitively expensive. Book a hotel on the north side of the masjid. More worth the money.
8
ali
3 de abr. de 2025
·
Hospedou-se por 6 noites
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
8
Zeinab
2 de dez. de 2024
·
Hospedou-se por 14 noites
i liked the hotel and the room but there were some rooms around us that were very loud. I liked how there were busses available to and from the haram but they drop you off at 15-30 minute walking distance. that was the one thing that i did not like becuase we would come back very tired. There were lots of construction around the hotel it wasn’t that noisy inside the room but when going outside it’s very noisy.
i liked the hotel and the room but there were some rooms around us that were very loud. I liked how there were busses available to and from the haram but they drop you off at 15-30 minute walking distance. that was the one thing that i did not like becuase we would come back very tired. There were lots of construction around the hotel it wasn’t that noisy inside the room but when going outside it’s very noisy.
10
SYED
16 de nov. de 2025
·
Hospedou-se por 3 noites
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
6
Mahamoud
21 de jul. de 2025
·
Hospedou-se por 4 noites
Hôtel récent avec plusieurs bâtiments, des finitions à terminer. Le bâtiment où se trouvait ma chambre ne disposait pas de personnel d’accueil. Manque de communication sur la disposition de l’hôtel par exemple j’ai été obligé de demander un accès pour la salle de sport étant donné qu’on ne peut pas accéder sans une carte différente de celui de la chambre qui m’a été remis à mon arrivée. Un bus de l’hôtel vers le Haram tous les 1 heures à disposition des clients de l’hôtel. Le haram se trouve à environ une dizaine de minutes de l’hôtel. Le retour du haram je prenais que des transports autres que le bus( Uber ou bolt et des taxis) au vu des contraintes de départ de bus et l’éloignement à pied du haram vers le bus plus de 10 mn et encore faut il trouver le bon endroit. Pour le transport il faut compter 30 riyals en Uber ou bolt et en taxis il fait compter 40 à 50 riyals( il faut toujours négocier). À l’avenir je prendrai un hôtel plus près du haram.
Hôtel récent avec plusieurs bâtiments, des finitions à terminer. Le bâtiment où se trouvait ma chambre ne disposait pas de personnel d’accueil. Manque de communication sur la disposition de l’hôtel par exemple j’ai été obligé de demander un accès pour la salle de sport étant donné qu’on ne peut pas accéder sans une carte différente de celui de la chambre qui m’a été remis à mon arrivée. Un bus de l’hôtel vers le Haram tous les 1 heures à disposition des clients de l’hôtel. Le haram se trouve à environ une dizaine de minutes de l’hôtel. Le retour du haram je prenais que des transports autres que le bus( Uber ou bolt et des taxis) au vu des contraintes de départ de bus et l’éloignement à pied du haram vers le bus plus de 10 mn et encore faut il trouver le bon endroit. Pour le transport il faut compter 30 riyals en Uber ou bolt et en taxis il fait compter 40 à 50 riyals( il faut toujours négocier). À l’avenir je prendrai un hôtel plus près du haram.
8
Tamanna
17 de out. de 2024
·
Hospedou-se por 3 noites
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã é frequentemente destacado como saboroso e com boa variedade, e muitos apreciam o buffet/café no local. Alguns hóspedes acharam as opções limitadas, o serviço lento nos horários de pico, os preços altos ou as promoções/descontos pouco claros.
Avaliações dos hóspedes relacionadas
10
sultan
8 de set. de 2024
·
Hospedou-se por 5 noites
Nobody at the reception knew about the silver member discount on food and beverages. The restaurant and reception said they didn’t know about it. It would be helpful if we could get a code or something which the staff would know about it.
Nobody at the reception knew about the silver member discount on food and beverages. The restaurant and reception said they didn’t know about it. It would be helpful if we could get a code or something which the staff would know about it.
8
Nafisat
20 de fev. de 2023
·
Hospedou-se por 4 noites
The property was new and very clean and the room was quite comfortable. The support staff (the cleaners, restaurant staff and porters were also very nice professional and helpful). But I did not really enjoy the food in the restaurant (buffet) they claim to have a variety of options, but it was mainly Asian and middle eastern. Also I had an unpleasant experience at breakfast one time. I was made to pay for my breakfast, when my booking came with breakfast already paid for. I complained about this and it was confirmed that I was not supposed to pay for breakfast, but still nothing was done about it, and I was not issued a refund. That was very wrong. In all, the hotel was very nice and comfortable
The property was new and very clean and the room was quite comfortable. The support staff (the cleaners, restaurant staff and porters were also very nice professional and helpful). But I did not really enjoy the food in the restaurant (buffet) they claim to have a variety of options, but it was mainly Asian and middle eastern. Also I had an unpleasant experience at breakfast one time. I was made to pay for my breakfast, when my booking came with breakfast already paid for. I complained about this and it was confirmed that I was not supposed to pay for breakfast, but still nothing was done about it, and I was not issued a refund. That was very wrong. In all, the hotel was very nice and comfortable
10
Shumail
28 de out. de 2025
·
Hospedou-se por 2 noites
This was my first time staying at this Hotel. I must admit, it was a lot further away from Masjid Haram then I originally thought. The shuttle service, which runs every 30-mins from the Hotel, was great. HOWEVER, where the bus drops you, it is a very long walk to Masjid Haram. My wife and kids got really tired of walking. I'm comparing this to the other hotel I staying in Makkah (Swissotel Makkah) which was 2 mins away from Masjid Haram. Breakfast was ok too, but for some reason, it felt really cold in the dinning area due to the Air-conditioner being set of extremely cold. it made eating uncomfortable. Also, the chef at the omelet station was very slow. There was only one chef and the line-up was very long. Some items which was near finished were not replaced or refilled quickly enough. I had to ask the staff and remind them that some items were running short. The rooms were great and clean. No Issues with the rooms. Just remember, if you get a room with views to the back side of the hotel, it is pretty boring, nothing to see other then construction and a few mountains. There was also one issue with the shuttle service. Once we boarded the bus at Masjid Haram, we remain sitting on the bus for almost 1 hour because they has issues with finding a bus driver. My kids needed to use the washroom but remained on the bus hoping it would leave soon. It finally left1 hour later and you could see other passengers were also left disappointed in the service.
This was my first time staying at this Hotel. I must admit, it was a lot further away from Masjid Haram then I originally thought. The shuttle service, which runs every 30-mins from the Hotel, was great. HOWEVER, where the bus drops you, it is a very long walk to Masjid Haram. My wife and kids got really tired of walking. I'm comparing this to the other hotel I staying in Makkah (Swissotel Makkah) which was 2 mins away from Masjid Haram. Breakfast was ok too, but for some reason, it felt really cold in the dinning area due to the Air-conditioner being set of extremely cold. it made eating uncomfortable. Also, the chef at the omelet station was very slow. There was only one chef and the line-up was very long. Some items which was near finished were not replaced or refilled quickly enough. I had to ask the staff and remind them that some items were running short. The rooms were great and clean. No Issues with the rooms. Just remember, if you get a room with views to the back side of the hotel, it is pretty boring, nothing to see other then construction and a few mountains. There was also one issue with the shuttle service. Once we boarded the bus at Masjid Haram, we remain sitting on the bus for almost 1 hour because they has issues with finding a bus driver. My kids needed to use the washroom but remained on the bus hoping it would leave soon. It finally left1 hour later and you could see other passengers were also left disappointed in the service.
10
Abdul Qadeer
13 de out. de 2025
·
Hospedou-se por 1 noite
Clean rooms and area, friendly staff, excellent breakfast.
Clean rooms and area, friendly staff, excellent breakfast.
10
Yusuf
19 de mar. de 2025
·
Hospedou-se por 4 noites
The food was expensive
The food was expensive
2
Sahar
21 de nov. de 2023
·
Hospedou-se por 4 noites
Stay was excellent until the last day when we were checking out. We had booked and paid for Full Board but went for lunch only to be told there isn’t any. After telling them we are Full Board agreed to let us order from room service menu without extra charge. We were checking out in 50min and had to catch a train shortly after. We were told the order will take 25min so went to finish our packing and come back down. We returned 30min later and were told food is still being prepared. We informed them we have to check out and catch a train. 50min later we were still waiting for food and had chased it up with them multiple times only to be told various things about staff checking on it, “it’s coming now” etc. They finally brought the food out but we had already told them to pack it instead as we do not have time to sit and eat anymore. They said it will be packed in 2min. The manager Mr Syed also came to confirm this with us. 5min later we had to chase up again to be told they are bringing it. 10 min later we were still waiting for the already cooked food just to be packed up! We had to leave without any food as we would have missed our train had we waited any longer. Unfortunately this final experience ruined the whole stay for us.
Stay was excellent until the last day when we were checking out. We had booked and paid for Full Board but went for lunch only to be told there isn’t any. After telling them we are Full Board agreed to let us order from room service menu without extra charge. We were checking out in 50min and had to catch a train shortly after. We were told the order will take 25min so went to finish our packing and come back down. We returned 30min later and were told food is still being prepared. We informed them we have to check out and catch a train. 50min later we were still waiting for food and had chased it up with them multiple times only to be told various things about staff checking on it, “it’s coming now” etc. They finally brought the food out but we had already told them to pack it instead as we do not have time to sit and eat anymore. They said it will be packed in 2min. The manager Mr Syed also came to confirm this with us. 5min later we had to chase up again to be told they are bringing it. 10 min later we were still waiting for the already cooked food just to be packed up! We had to leave without any food as we would have missed our train had we waited any longer. Unfortunately this final experience ruined the whole stay for us.
10
Leen
28 de out. de 2025
·
Hospedou-se por 1 noite
Everything is 10/10 but it’s not 3 minutes away from the Haram. The shuttle is 24hr and comes every 30 min. The breakfast was amazing so many food options! Highly recommended
Everything is 10/10 but it’s not 3 minutes away from the Haram. The shuttle is 24hr and comes every 30 min. The breakfast was amazing so many food options! Highly recommended
8
Kashief
19 de jun. de 2025
·
Hospedou-se por 3 noites
The room was great, service was a bit slow at the counters/reception, it was however peak season, so this is probably understandable. The breakfast was however really poor quality and seemed like the area was not big enough to accommodate the high volume of guests, neither was the food.
The room was great, service was a bit slow at the counters/reception, it was however peak season, so this is probably understandable. The breakfast was however really poor quality and seemed like the area was not big enough to accommodate the high volume of guests, neither was the food.
10
israr
7 de nov. de 2025
·
Hospedou-se por 3 noites
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
8
Maimouna Ibrahim
15 de nov. de 2025
·
Hospedou-se por 6 noites
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Soifat
27 de abr. de 2024
·
Hospedou-se por 4 noites
...
...
10
Ahmed
há 2 semanas
·
Hospedou-se por 3 noites
Dene hotel er fantastisk alt , jeg kan ikke beskrive ørd. Jeg håper å komme tilbake her.
Dene hotel er fantastisk alt , jeg kan ikke beskrive ørd. Jeg håper å komme tilbake her.
6
Sarfraz
2 de ago. de 2026
·
Hospedou-se por 3 noites
This was my second stay at Novotel Thaker City. My first visit was excellent, which is why I chose to return. Unfortunately, this experience was quite different. My family was accommodated in what felt like an almost deserted Tower 1. There were very few guests, and most of the time there were no staff around. It also appeared that Tower 2 is now the main operational tower, so I was left wondering why we weren't accommodated there instead. Another disappointment was the shuttle bus service, which has been reduced significantly since my first visit. It previously operated 24 hours a day, but now runs for much shorter hours with long gaps in the schedule. This made getting around much less convenient and meant we had to plan our day around the bus timetable or pay for taxis. Finally, when checking out, I called reception for assistance with my luggage but received no answer, so I had to take my own bags down. Overall, this stay fell well short of the high standard I experienced on my first visit. I hope things improve for me to return again as the facilities and rooms are excellent.
This was my second stay at Novotel Thaker City. My first visit was excellent, which is why I chose to return. Unfortunately, this experience was quite different. My family was accommodated in what felt like an almost deserted Tower 1. There were very few guests, and most of the time there were no staff around. It also appeared that Tower 2 is now the main operational tower, so I was left wondering why we weren't accommodated there instead. Another disappointment was the shuttle bus service, which has been reduced significantly since my first visit. It previously operated 24 hours a day, but now runs for much shorter hours with long gaps in the schedule. This made getting around much less convenient and meant we had to plan our day around the bus timetable or pay for taxis. Finally, when checking out, I called reception for assistance with my luggage but received no answer, so I had to take my own bags down. Overall, this stay fell well short of the high standard I experienced on my first visit. I hope things improve for me to return again as the facilities and rooms are excellent.
4
Engy
23 de jul. de 2026
·
Hospedou-se por 1 noite
When I booked online it showed me that there was breakfast meal included thats why i proceeded then i was surprised that no meals were included when I arrived and was checking in. No coffee sachets were available on the coffee corner which was very strange for an hotel like novotel. Room service did not show up to clean the room at any point. Water was not provided the next day. I was disappointed
When I booked online it showed me that there was breakfast meal included thats why i proceeded then i was surprised that no meals were included when I arrived and was checking in. No coffee sachets were available on the coffee corner which was very strange for an hotel like novotel. Room service did not show up to clean the room at any point. Water was not provided the next day. I was disappointed
10
Ash
10 de mai. de 2026
·
Hospedou-se por 7 noites
lovely location , super clean , and great Bus service .Loved it , thank you
lovely location , super clean , and great Bus service .Loved it , thank you
Políticas da propriedade
Check-in
Checkout
De 16:00 a 00:00
Antes de 13:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Considering this hotel for your Meca trip?
Como costumam ser as tarifas dos quartos no Novotel Makkah Thakher City em Meca?
Nos próximos 60 a 90 dias, as tarifas dos quartos no Novotel Makkah Thakher City em Meca geralmente ficam em torno de US$ 45 por noite para dois hóspedes, variando de US$ 42 a US$ 50.
Quando o hotel Novotel Makkah Thakher City em Meca está mais movimentado ou mais tranquilo?
A demanda no Novotel Makkah Thakher City em Meca atinge o pico em março e depois cai acentuadamente; maio é o mês mais calmo para visitar, com muito menos multidões do que no auge da primavera.
Quais atrações e tipos de viajantes se adequam ao Novotel Makkah Thakher City em Meca?
Situado na província de Meca, o Novotel Makkah Thakher City em Meca fica próximo à Grande Mesquita de Meca, à Kaaba e ao Poço de Zamzam, tornando-o conveniente para visitas de peregrinação e estadias em família; também atrai viajantes a negócios e aqueles que buscam opções ecologicamente corretas.
Qual é o mês mais barato para se hospedar no Novotel Makkah Thakher City em Meca?
Setembro é o mês mais barato para se hospedar no Novotel Makkah Thakher City em Meca, com uma média de US$ 43 por noite; maio é o mais caro, com US$ 349. O mês mais tranquilo é diferente do mês mais barato: maio é o menos movimentado, enquanto setembro oferece as tarifas mais baixas.
Como as tarifas do Novotel Makkah Thakher City se comparam às de outros hotéis próximos em Meca?
O Novotel Makkah Thakher City em Meca é mais barato do que 7 de 14 hotéis comparáveis nas proximidades, com uma mediana típica de US$ 49 por noite em comparação com cerca de US$ 49 para seus concorrentes.
Quanto está a diária em Novotel Makkah Thakher City-Meca em comparação com as últimas semanas?
O preço atual em Novotel Makkah Thakher City-Meca é de US$ 39 por noite para 2 hóspedes, um valor baixo para este hotel: cerca de 10% abaixo da média de US$ 44 registrada nos últimos 60 dias. O preço da maioria das diárias nesse período ficou entre US$ 36 e US$ 104.
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-15: 43.379206726512905USD
- 2026-09-16: 39.00660560600281USD
- 2026-09-17: 39.9828100107193USD
- 2026-09-18: 40.14006425313949USD
- 2026-09-19: 38.98168262432098USD
- 2026-09-20: 38.98168262432098USD
- 2026-09-21: 38.98168262432098USD
- 2026-09-22: 40.14006425313949USD
- 2026-09-23: 40.14006425313949USD
- 2026-09-24: 40.14006425313949USD
- 2026-09-25: 40.14006425313949USD
- 2026-09-26: 39.00660560600281USD
- 2026-09-27: 39.56740350643158USD
- 2026-09-28: 39.00660560600281USD
- 2026-09-29: 39.01906709684372USD
- 2026-09-30: 39.00660560600281USD
- 2026-10-01: 41.8978299458313USD
- 2026-10-02: 39.28077601169586USD
- 2026-10-03: 39.318160484218595USD
- 2026-10-04: 39.28077601169586USD
- 2026-10-05: 36.22400224064827USD
- 2026-10-06: 39.85403540296554USD
- 2026-10-07: 39.318160484218595USD
- 2026-10-08: 41.885368454990385USD
- 2026-10-09: 39.318160484218595USD
- 2026-10-10: 39.28077601169586USD
- 2026-10-11: 39.318160484218595USD
- 2026-10-12: 39.28077601169586USD
- 2026-10-13: 39.318160484218595USD
- 2026-10-14: 39.28077601169586USD
- 2026-10-15: 41.83506030281067USD
- 2026-10-16: 40.63668393510818USD
- 2026-10-17: 39.318160484218595USD
- 2026-10-18: 39.28077601169586USD
- 2026-10-19: 39.318160484218595USD
- 2026-10-20: 39.28077601169586USD
- 2026-10-21: 39.318160484218595USD
- 2026-10-22: 41.83506030281067USD
- 2026-10-23: 39.318160484218595USD
- 2026-10-24: 39.85403540296554USD
- 2026-10-25: 39.318160484218595USD
- 2026-10-26: 39.28077601169586USD
- 2026-10-27: 39.318160484218595USD
- 2026-10-28: 39.28077601169586USD
- 2026-10-29: 41.83506030281067USD
- 2026-10-30: 39.28077601169586USD
- 2026-10-31: 39.318160484218595USD
- 2026-11-01: 44.203333403549195USD
- 2026-11-02: 44.86382763250351USD
- 2026-11-03: 44.203333403549195USD
- 2026-11-04: 44.21579489439011USD
- 2026-11-05: 48.43149831813812USD
- 2026-11-06: 46.807930248641966USD
- 2026-11-07: 44.203333403549195USD
- 2026-11-08: 44.21579489439011USD
- 2026-11-09: 44.203333403549195USD
- 2026-11-10: 44.21579489439011USD
- 2026-11-11: 44.83890465082168USD
- 2026-11-12: 48.1289187065506USD
- 2026-11-13: 46.7954643560028USD
- 2026-11-14: 44.21579489439011USD
- 2026-11-15: 45.732465293426515USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Festas ou eventos de grupos no local são estritamente proibidos
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e detector de fumaça
- A acomodação afirma que segue as orientações de limpeza e higienização indicadas por ALLSAFE (Accor Hotels).
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Todo casal que deseja se hospedar no mesmo quarto deve fornecer prova do casamento.
- Uma criança de até 10 anos de idade tem estadia gratuita quando ocupa o quarto dos pais ou guardiães, usando as camas existentes.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
- Bebidas alcoólicas não são servidas nem permitidas nesta propriedade.
- Há necessidade de carro para o transporte de/para a propriedade.
- Pagamento sem dinheiro em espécie disponível para todas as transações.
- Taxa de café da manhã com buffet: SAR 120 para adultos e SAR 60 para crianças
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Quartos de não fumantes
Centro de negócios
Serviço de quarto
Serviços domésticos
Estacionamento
Estacionamento
Estacionamento gratuito
Estação de carregamento para carros elétricos
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Café da manhã no quarto
Sala para família
Snack Bar/Deli
Serviços
Centro de negócios
Serviços domésticos
Instalações para jantares/Eventos
Cofre
Caixa eletrônico
Armazenamento de bagagem
Check-in/check-out expresso
24-Hour Front Desk
Concierge Services
Atividades
Fitness Center (nearby)
Internet
Wi-fi grátis