Novotel Makkah Thakher City
36 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
36 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Novotel Makkah Thakher City är priset per natt i genomsnitt 36 US$ under den billigaste månaden (september) och 289 US$ under den dyraste månaden (maj), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 55 US$ |
| februari | 60 US$ |
| mars | 110 US$ |
| april | 45 US$ |
| maj | 289 US$ |
| juni | 46 US$ |
| juli | 40 US$ |
| augusti | 36 US$ |
| september | 36 US$ |
| oktober | 39 US$ |
| november | 39 US$ |
| december | 54 US$ |
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sep. · 36 US$
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Dyrast: maj (ca 289 US$)
Billigast: september (ca 36 US$)
Om detta boende
Här har du tillgång till fitnesscenter, gratis wi-fi och conciergetjänster.
Bekvämligheter
Här har du tillgång till fitnesscenter, gratis wi-fi och conciergetjänster.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, reception (öppen dygnet runt) och bagageförvaring. Detta hotell har 6 konferensrum för olika typer av möten och events. Avgiftsfri parkering erbjuds på plats.
Måltider
Detta hotell har 3 restauranger med bra mat om du inte bara vill stanna på rummet och njuta av rumsservice dygnet runt. På deras kafé serveras enklare måltider.Koppla av med en drink på en av boendets 3 barer/lounger. Frukostbuffé serveras dagligen mot en avgift från 06.30 till 10.30.
Rum
Känn dig som hemma i ett av de 1461 luftkonditionerade rummen med minibar och smart-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Privat badrum med dusch, hårtorkar och tofflor. På rummet finns telefon, värdeförvaringsskåp och skrivbord.
Läge
I Mekka-området Rie Adhakhir ligger Novotel Makkah Thakher City en tio minuters bilfärd från både Souk Al-Khalil och Faqih moské. Detta hotell ligger 5,3 km från Hira-grottan och 6,3 km från Klocktornen.
Vad finns i närheten
Masjid Al-Jinn(1.1 miles)
Al Malaa-kyrkogården(1.2 miles)
Stora moskén i Makkah(1.8 miles)
Safa och Marwah(1.9 miles)
Al-Salam Gate(2 miles)
Zamzams källa(2 miles)
Maqam Ibrahim(2 miles)
Kaba(2 miles)
Svarta stenen(2 miles)
King Fahad Gate(2.2 miles)
Klocktornen(2.3 miles)
Alkhalil-gården(2.3 miles)
Souk Al-Khalil(2.3 miles)
60th Street(2.5 miles)
Sheikh Abdul Aziz Ibn Baz moskén(2.5 miles)
Novotel Makkah Thakher City rekommenderar att du använder flygplatsen Jeddah (JED-King Abdulaziz Intl.)(57.3 miles)
Parkering
Restaurang
Rökfria rum
Business center
Rumservice
Städning
Läge
Al Andalus Dist P O Box 4575 Makkah Al Mukarama 24237, Rie Adhakhir, Mekka, Saudiarabien
Masjid Al-Jinn (1.1 miles)
Al Malaa-kyrkogården (1.2 miles)
Stora moskén i Makkah (1.8 miles)
Safa och Marwah (1.9 miles)
Al-Salam Gate (2 miles)
Zamzams källa (2 miles)
Rumsalternativ
6
Superior-rum - 2 enkelsängar
Information om rummet
2 Enkelsängar
Sovplats 2
323 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
6
Executive-rum - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
431 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
5
Superior-rum - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
323 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
5
Superior-rum - flera sängar
Information om rummet
4× Enkelsängar
Sovplats 4
323 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
5
Juniorsvit - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
646 ft²
LuftkonditioneringWi-Fi (gratis)Separat vardagsrum
6
Rum - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
323 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
6
Superior trippelrum - 3 enkelsängar
Information om rummet
3× Enkelsängar
Sovplats 3
323 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
7
Trippelrum för familj - flera sängar
Information om rummet
1 Extra Stor Dubbelsäng
och 2 Enkelsängar
Sovplats 6
646 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
7
Tvåbäddsrum för familj - flera sängar
Information om rummet
1 Extra Stor Dubbelsäng
och 2 Enkelsängar
Sovplats 6
646 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
Gästrecensioner
8.4
Mycket bra
Baserat på 5 655 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Novotel Makkah Thakher City berömmer resenärer genomgående rena, moderna rum, vänlig personal och bra värde för pengarna, men påpekar att hotellet ligger långt från Haram, och att skyttelbussarnas avlämningsplatser kräver långa promenader i ett område som fortfarande genomgår omfattande byggnation.
Läs merVar detta till hjälp?
Vad gäster tycker
På Novotel Makkah Thakher City berömmer resenärer genomgående rena, moderna rum, vänlig personal och bra värde för pengarna, men påpekar att hotellet ligger långt från Haram, och att skyttelbussarnas avlämningsplatser kräver långa promenader i ett område som fortfarande genomgår omfattande byggnation.
Åsikterna om servicen är blandade: många lyfter fram omtänksam och hjälpsam personal, medan andra rapporterar långsam eller trängsel vid incheckningen, ohanterade telefonsamtal och varierande kvalitet på städning eller room service. Rummen är generellt rymliga och bekväma, även om återkommande problem med underhåll inkluderar långsamma avlopp, enstaka lukter från badrummet eller tobaksrök, sporadiskt Wi-Fi och buller under dagen från närliggande byggarbeten. Frukosten och hotellets restauranger får ofta beröm, men flera gäster tyckte att utbudet eller värdet var ojämnt och noterade enstaka förseningar. Räkna med en ren och modern vistelse till ett bra pris, men ta i beaktande transportutmaningarna på grund av avståndet och enstaka servicebrister.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Gratis skyttelbussar går ofta och är användbara, men flera recensioner rapporterar trängsel, varierande tidtabeller, avlämningsplatser på långt avstånd och ibland en överföring med två bussar; andra bekvämligheter som en frisörsalong noteras. Parkering är begränsad under högtrafik och några gäster nämnde saknade eller otillräckliga förbandsmaterial.
Relaterade gästrecensioner
10
Naveed
29 jan. 2024
·
Stannade 3 nätter
Excellent shuttle service to Haram 24 hrs a day.
Excellent shuttle service to Haram 24 hrs a day.
8
Achta
6 apr. 2025
·
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
6
Khwaja
27 nov. 2025
·
Stannade 3 nätter
Good location, shuttle, breakfast. The main issue was parking. Mostly the parking lots were full. They need to create more parking space. Thanks!
Good location, shuttle, breakfast. The main issue was parking. Mostly the parking lots were full. They need to create more parking space. Thanks!
8
ali
3 apr. 2025
·
Stannade 6 nätter
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
6
Nizar
14 feb. 2025
·
Stannade 4 nätter
Very poor first-aid kit . Has absolutely nothing in it to clean or to wrap if you get your self bit cut . Not even bandage. Very disappointed. And thats should be a first priority and been checked regularly for the management or the health department the first-aid kit ... breakfast was nice shuttle bus was convenient.
Very poor first-aid kit . Has absolutely nothing in it to clean or to wrap if you get your self bit cut . Not even bandage. Very disappointed. And thats should be a first priority and been checked regularly for the management or the health department the first-aid kit ... breakfast was nice shuttle bus was convenient.
8
lubna
30 jan. 2025
·
Stannade 2 nätter
Newer hotel, clean, good bed line. Staff is helpful. Key issue is the shuttle to the Haram. One has to take two buses to reach the Haram. And the 2nd bus k
Newer hotel, clean, good bed line. Staff is helpful. Key issue is the shuttle to the Haram. One has to take two buses to reach the Haram. And the 2nd bus k
10
israr
7 nov. 2025
·
Stannade 3 nätter
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
8
ali
23 apr. 2024
·
Stannade 7 nätter
I stayed several times in this hotel and one of the reason makes me to return is the cleanest of the remises. However, the transportation (bus shuttle service) is poor and needs to be significantly improved! Sometimes overcrowded by non hotel residents passengers and hard to verify also the frequency of the buses is not as advertised! Buses leave earlier than scheduled and more often fully packed! Unorganized and poorly identifiable pick up bus stop in Gaza station near Kaaba. The problem of the hotel is TRANSPORTATION!!!!!
I stayed several times in this hotel and one of the reason makes me to return is the cleanest of the remises. However, the transportation (bus shuttle service) is poor and needs to be significantly improved! Sometimes overcrowded by non hotel residents passengers and hard to verify also the frequency of the buses is not as advertised! Buses leave earlier than scheduled and more often fully packed! Unorganized and poorly identifiable pick up bus stop in Gaza station near Kaaba. The problem of the hotel is TRANSPORTATION!!!!!
10
SYED
16 nov. 2025
·
Stannade 3 nätter
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
8
Rustum
8 mars 2025
·
Stannade 3 nätter
This hotel is about a 20-minute drive from the Kaaba, where cars must stop. It’s in a developing area of Makkah with few large buildings like Novotel, though construction is ongoing. There are some smaller buildings with shops and restaurants nearby, but taxis are still the best way to reach them. The hotel has a 24/7 barbershop, is fully wheelchair accessible, and consists of multiple large towers, dominating the landscape in early 2025. Shuttle buses run to and from the hotel, but taking a taxi offers more flexibility. The distance can be inconvenient if you need frequent trips to the Kaaba, especially for those with mobility issues or requiring frequent hotel access for supplies or restrooms. However, if you plan to stay at the Kaaba for several hours before returning, the location works well. As for the hotel, Tower 1/2 has the reception staff for checking in and out or talking in person to a staff member. The only real issue I found within the newly built hotel and rooms was that the shower area drained very slowly and was missing half the door. That sounds more drastic then it was but I am sure they can fix it if you tell them as I saw workers there on call for fixing hotel issues like any electrical or plumbing work. I had 2 rooms so I didn’t even bother calling in to get the shower area sorted and fixed. They also have a dining/restaurant on one of the floors and it’s a bit expensive but still somewhat manageable. Best to get the food package if staying for few days.
This hotel is about a 20-minute drive from the Kaaba, where cars must stop. It’s in a developing area of Makkah with few large buildings like Novotel, though construction is ongoing. There are some smaller buildings with shops and restaurants nearby, but taxis are still the best way to reach them. The hotel has a 24/7 barbershop, is fully wheelchair accessible, and consists of multiple large towers, dominating the landscape in early 2025. Shuttle buses run to and from the hotel, but taking a taxi offers more flexibility. The distance can be inconvenient if you need frequent trips to the Kaaba, especially for those with mobility issues or requiring frequent hotel access for supplies or restrooms. However, if you plan to stay at the Kaaba for several hours before returning, the location works well. As for the hotel, Tower 1/2 has the reception staff for checking in and out or talking in person to a staff member. The only real issue I found within the newly built hotel and rooms was that the shower area drained very slowly and was missing half the door. That sounds more drastic then it was but I am sure they can fix it if you tell them as I saw workers there on call for fixing hotel issues like any electrical or plumbing work. I had 2 rooms so I didn’t even bother calling in to get the shower area sorted and fixed. They also have a dining/restaurant on one of the floors and it’s a bit expensive but still somewhat manageable. Best to get the food package if staying for few days.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Rummen och de allmänna utrymmena beskrivs ofta som mycket rena och väl underhållna. Återkommande problem inkluderar långsamma avlopp, enstaka lukter från badrum eller avlopp, samt sporadiska brister i städningen.
Relaterade gästrecensioner
2
Humaira
17 nov. 2025
·
Stannade 1 natt
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
10
Amr
14 dec. 2025
·
Stannade 1 natt
Very clean room, very friendly stuff, great flexibility and comfortable after long day in Haram
Very clean room, very friendly stuff, great flexibility and comfortable after long day in Haram
10
Mohammad Nadim
4 feb. 2026
·
Stannade 3 nätter
Spotless and nice staff
Spotless and nice staff
10
Abdul Qadeer
13 okt. 2025
·
Stannade 1 natt
Clean rooms and area, friendly staff, excellent breakfast.
Clean rooms and area, friendly staff, excellent breakfast.
6
Moustafa
8 nov. 2025
·
Stannade 4 nätter
Let’s start with the positive aspects: • The staff were very respectful — from the reception team to the technicians and luggage service. • The environment was quiet and peaceful. • The reception team responded promptly whenever assistance was requested. Areas for improvement: • The room was scheduled to be ready at 4:00 p.m., but I had to wait in the reception area for about 45 minutes before receiving access. • During check-in at Tower Two, I was informed that my room was in Tower One, on the ninth floor. Unfortunately, I wasn’t aware that I was still in Tower Two, so I mistakenly went to the ninth floor of the wrong tower. It would have been helpful to receive clearer directions. I understand the staff were eager to prepare the room quickly, but a brief explanation about tower locations would have prevented this confusion. • A more serious concern relates to the convertible bed in the room. We were not informed that the bed could be transformed into a couch. While sitting near the head of the bed, it unexpectedly collapsed to the floor, posing a potential safety hazard — especially as there was a child nearby. This could have caused a serious injury if someone’s hand had been underneath. I strongly urge the hotel management to address this issue, either by providing clearer instructions or ensuring the bed mechanism is secured and safe for guests. The carpet also requires professional cleaning to maintain hygiene standards and overall guest comfort.
Let’s start with the positive aspects: • The staff were very respectful — from the reception team to the technicians and luggage service. • The environment was quiet and peaceful. • The reception team responded promptly whenever assistance was requested. Areas for improvement: • The room was scheduled to be ready at 4:00 p.m., but I had to wait in the reception area for about 45 minutes before receiving access. • During check-in at Tower Two, I was informed that my room was in Tower One, on the ninth floor. Unfortunately, I wasn’t aware that I was still in Tower Two, so I mistakenly went to the ninth floor of the wrong tower. It would have been helpful to receive clearer directions. I understand the staff were eager to prepare the room quickly, but a brief explanation about tower locations would have prevented this confusion. • A more serious concern relates to the convertible bed in the room. We were not informed that the bed could be transformed into a couch. While sitting near the head of the bed, it unexpectedly collapsed to the floor, posing a potential safety hazard — especially as there was a child nearby. This could have caused a serious injury if someone’s hand had been underneath. I strongly urge the hotel management to address this issue, either by providing clearer instructions or ensuring the bed mechanism is secured and safe for guests. The carpet also requires professional cleaning to maintain hygiene standards and overall guest comfort.
6
Bashir
23 nov. 2025
·
Stannade 6 nätter
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
10
Mounir
4 nov. 2024
·
Stannade 8 nätter
Hôtel récent, propre, confortable. Très bon rapport qualité prix. Quartier en construction. Service de bus toutes les 30 mins qui a mis moins de 10 min pour aller à la mosquée sacrée. Nous n’avons pas pris de repas à l’hôtel, buffet dîner les week end et pdj tous les jours. Il y a une boutique et un super market en bas de l’hôtel. Service de ménage quotidien apprécié. Fil pour sécher le linge dans la douche. Cafetière / thé et petites bouteilles d’eau à disposition. Inutile de rapporter un fer a repasser ou un sèche cheveux il y a tout ce dont vous avez besoin dans la chambre.
Hôtel récent, propre, confortable. Très bon rapport qualité prix. Quartier en construction. Service de bus toutes les 30 mins qui a mis moins de 10 min pour aller à la mosquée sacrée. Nous n’avons pas pris de repas à l’hôtel, buffet dîner les week end et pdj tous les jours. Il y a une boutique et un super market en bas de l’hôtel. Service de ménage quotidien apprécié. Fil pour sécher le linge dans la douche. Cafetière / thé et petites bouteilles d’eau à disposition. Inutile de rapporter un fer a repasser ou un sèche cheveux il y a tout ce dont vous avez besoin dans la chambre.
6
Syed
10 apr. 2024
·
Stannade 2 nätter
Water clogged when take shower and flooded Power outlets and locker didnt work
Water clogged when take shower and flooded Power outlets and locker didnt work
8
Hassan
9 mars 2025
·
Stannade 5 nätter
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
4
Olivia
18 jan. 2024
·
Stannade 3 nätter
The bathroom stinks. The electric outlets do not work except one plug. The carpet is dirty. The room smells. The bus service to haram parts very far from haram . One can get lost and cannot find the bus stop. No amenities like tooth bush or shower cap or nail file is provided in the room. No coffee is provided nor creamer.
The bathroom stinks. The electric outlets do not work except one plug. The carpet is dirty. The room smells. The bus service to haram parts very far from haram . One can get lost and cannot find the bus stop. No amenities like tooth bush or shower cap or nail file is provided in the room. No coffee is provided nor creamer.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Moderna, nyrenoverade rum är generellt rymliga och bekväma, med bra sängar. Vanliga nackdelar inkluderar problem med avlopp eller ventilation i badrummet, enstaka lukter av rök eller underhållsfel, samt intermittent Wi-Fi.
Relaterade gästrecensioner
8
Siti Aisyah Binti
7 nov. 2025
·
Stannade 5 nätter
A luxurious hotel with good selection of breakfast. The room was spacious and clean. Would definitely come back with my family.
A luxurious hotel with good selection of breakfast. The room was spacious and clean. Would definitely come back with my family.
4
Nazir
28 okt. 2025
·
Stannade 4 nätter
The check in was smooth and the staff hospitality was amazing. But the WIFI is terrible can’t load a simple page…
The check in was smooth and the staff hospitality was amazing. But the WIFI is terrible can’t load a simple page…
6
Mona
20 jan. 2024
·
Stannade 2 nätter
Nice room but the shower area was leaking water on the bathroom floor, I had open buffet dinner and it was average for the price I paid I expected more extremely limited options all hot food main course food was not suitable for vegan or vegetarian I ended up with salad and it was very bland, terrible store bought juices also when I asked for coffee they told me they out off it like seriously.
Nice room but the shower area was leaking water on the bathroom floor, I had open buffet dinner and it was average for the price I paid I expected more extremely limited options all hot food main course food was not suitable for vegan or vegetarian I ended up with salad and it was very bland, terrible store bought juices also when I asked for coffee they told me they out off it like seriously.
4
Redouane
18 sep. 2024
·
Stannade 6 nätter
The bathroom was smelly, and there a construction site 24 hours a day non stop, it was so noisy that we can even hardly sleep.
The bathroom was smelly, and there a construction site 24 hours a day non stop, it was so noisy that we can even hardly sleep.
10
Ahmed
20 okt. 2025
·
Stannade 2 nätter
Clean room, comfy bed and room. Staff was wonderful. They are very helpful and do all they can to make your stay a good one. The only thing I would like to mention is the location. The location is a bit off from everything, and is around 7-10 minutes from Haram. They do provide shuttle services which alleviates the problem of having to find a ride to Al Haram. Just know there isn’t much to do in the surrounding area, but that’s the only thing that I have to say about the location. Definitely a great stay for a great price!
Clean room, comfy bed and room. Staff was wonderful. They are very helpful and do all they can to make your stay a good one. The only thing I would like to mention is the location. The location is a bit off from everything, and is around 7-10 minutes from Haram. They do provide shuttle services which alleviates the problem of having to find a ride to Al Haram. Just know there isn’t much to do in the surrounding area, but that’s the only thing that I have to say about the location. Definitely a great stay for a great price!
8
Sadiq
22 jan. 2024
·
Stannade 1 natt
Our room unfortunately had a strong smoke smell. The receptionist insisted that all the rooms were non-smoking, but that didn't match our experience. He then told us that it would take an hour to get us a new room since it was so busy and sent room service to spray the room instead. Bathrooms were clean. There were no toothbrush, loofa or hair dryer. I’m guessing they are available on request. Showers didn't drain well, leaving the bathroom soaked every time. Room service was good. Quick to bring us what we asked for – no complaints! Overall hotel is new and clean with a modern aesthetic. Loved the cozy little café. It offered decent menu options, all reasonably priced. Shuttle to the haram ran every 30 minutes and was on time every time we took it.
Our room unfortunately had a strong smoke smell. The receptionist insisted that all the rooms were non-smoking, but that didn't match our experience. He then told us that it would take an hour to get us a new room since it was so busy and sent room service to spray the room instead. Bathrooms were clean. There were no toothbrush, loofa or hair dryer. I’m guessing they are available on request. Showers didn't drain well, leaving the bathroom soaked every time. Room service was good. Quick to bring us what we asked for – no complaints! Overall hotel is new and clean with a modern aesthetic. Loved the cozy little café. It offered decent menu options, all reasonably priced. Shuttle to the haram ran every 30 minutes and was on time every time we took it.
6
Bashir
23 nov. 2025
·
Stannade 6 nätter
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
10
Halima Mohamed
14 okt. 2025
·
Stannade 1 natt
The place was nice and very clean. The bed room was massive. The shuttle buses runs every 30min.
The place was nice and very clean. The bed room was massive. The shuttle buses runs every 30min.
6
Syed
10 apr. 2024
·
Stannade 2 nätter
Water clogged when take shower and flooded Power outlets and locker didnt work
Water clogged when take shower and flooded Power outlets and locker didnt work
8
Hassan
9 mars 2025
·
Stannade 5 nätter
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
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Service
Personalen får ofta beröm för att vara artig, professionell och hjälpsam, men servicekvaliteten varierar. Återkommande klagomål handlar om långa eller trånga incheckningar, ohanterade telefonsamtal och varierande kvalitet på städning eller room service.
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2
Humaira
17 nov. 2025
·
Stannade 1 natt
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
10
Asim
7 jan. 2026
·
Stannade 3 nätter
It was an exceptionally good stay and AlhamdulAllah Novotel hasn’t disappointed at all. We are grateful to respected Receptionist lady who has helped our family of 5 with great care and helped facilitating joint room for comfort. My elderly mother has praised the service of this hotel - highly recommended
It was an exceptionally good stay and AlhamdulAllah Novotel hasn’t disappointed at all. We are grateful to respected Receptionist lady who has helped our family of 5 with great care and helped facilitating joint room for comfort. My elderly mother has praised the service of this hotel - highly recommended
4
Mohamed
4 feb. 2023
·
Stannade 3 nätter
1- Front desk always busy with long queues 2- you cannot reach out to house keeping or any other service but by calling ‘0’ which is the front desk and they never pick up 3- shuttle bus to Al haram are small and always crowded, you can see the fights of people to get into the shuttle bus, 4- they show shuttle bus time table but never stick to it. 5- house keeping just giving you 2 small bottles of water and tiding the beds and change towels, they don’t clear the rooms or even change tea cups. 6- limited choices for the breakfast.
1- Front desk always busy with long queues 2- you cannot reach out to house keeping or any other service but by calling ‘0’ which is the front desk and they never pick up 3- shuttle bus to Al haram are small and always crowded, you can see the fights of people to get into the shuttle bus, 4- they show shuttle bus time table but never stick to it. 5- house keeping just giving you 2 small bottles of water and tiding the beds and change towels, they don’t clear the rooms or even change tea cups. 6- limited choices for the breakfast.
4
Sahida
1 jan. 2026
·
Stannade 4 nätter
The receptionist was very unhelpful. We stayed in one tower and she sent us for breakfast in another tower. Also I wanted to extend on more nights but no one seems to know what to do or help me in any way. I was told I need to make another booking.
The receptionist was very unhelpful. We stayed in one tower and she sent us for breakfast in another tower. Also I wanted to extend on more nights but no one seems to know what to do or help me in any way. I was told I need to make another booking.
10
Tamar
8 aug. 2025
·
Stannade 3 nätter
Very professional and friendly receptionists , very good breakfast even though you have to pay for it . All in all it was very best choice
Very professional and friendly receptionists , very good breakfast even though you have to pay for it . All in all it was very best choice
2
Shahwar Muhammad
21 mars 2024
·
Stannade 4 nätter
Didn’t like this property at all. The transportation provided was very far from the mosque. Staff was very unresponsive and will not even attend the phones.
Didn’t like this property at all. The transportation provided was very far from the mosque. Staff was very unresponsive and will not even attend the phones.
10
N
23 feb. 2025
·
Stannade 4 nätter
The staff was wonderful! Thank you, Rayan, for your excellent customer service—I truly appreciate it.
The staff was wonderful! Thank you, Rayan, for your excellent customer service—I truly appreciate it.
10
Ahmed
26 sep. 2025
·
Stannade 9 nätter
Wonderful hotel served by great staff who made the stay enjoyable. Can’t fault it for anything. Look forward to coming back here one day inshaAllah
Wonderful hotel served by great staff who made the stay enjoyable. Can’t fault it for anything. Look forward to coming back here one day inshaAllah
2
SHERIF
13 feb. 2023
·
Stannade 3 nätter
There was nothing good from the moment of check in the staff was very very rude and when we call the front desk to ask for anything they either don’t pickup or pickup and say they’ll get you what you want and they never do and if they did you better have plenty of patience, ill understand more if it was really busy but it wasn’t, definitely not going there again.
There was nothing good from the moment of check in the staff was very very rude and when we call the front desk to ask for anything they either don’t pickup or pickup and say they’ll get you what you want and they never do and if they did you better have plenty of patience, ill understand more if it was really busy but it wasn’t, definitely not going there again.
8
Maimouna Ibrahim
15 nov. 2025
·
Stannade 6 nätter
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
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Läge
Hotellet ligger långt från Haram i ett område med pågående byggnation och begränsat utbud av restauranger och butiker i närheten; skyttelbussen minskar restiden men lämnar ofta gästerna en lång promenad från moskén. Detta kan vara utmanande för familjer och äldre resenärer.
Relaterade gästrecensioner
2
Humaira
17 nov. 2025
·
Stannade 1 natt
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
8
Achta
6 apr. 2025
·
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
10
Shamim
1 mars 2024
·
Stannade 4 nätter
It’s a very beautiful hotel ,nice clean rooms but very far away from the Haram and bus drops off 30 minutes from location and still have to walk about 25 minutes to Haram which should be explained as we Are old people and was very difficult to walk and cancel our hotel and rebook as everything was fully booked
It’s a very beautiful hotel ,nice clean rooms but very far away from the Haram and bus drops off 30 minutes from location and still have to walk about 25 minutes to Haram which should be explained as we Are old people and was very difficult to walk and cancel our hotel and rebook as everything was fully booked
10
Khaled
26 juni 2025
·
Stannade 3 nätter
Magnificent hotel in the wrong location.
Magnificent hotel in the wrong location.
6
Samir
25 mars 2025
·
Stannade 4 nätter
No one ever answered the phone. Not reception, room service etc. Also the location isn’t great. It’s in the middle of nowhere and there’s nothing to eat around. Plus the bus drops you off at Marwa, which is the side of the masjid that has no stores either. So the only convenient place to eat is the hotel, which becomes prohibitively expensive. Book a hotel on the north side of the masjid. More worth the money.
No one ever answered the phone. Not reception, room service etc. Also the location isn’t great. It’s in the middle of nowhere and there’s nothing to eat around. Plus the bus drops you off at Marwa, which is the side of the masjid that has no stores either. So the only convenient place to eat is the hotel, which becomes prohibitively expensive. Book a hotel on the north side of the masjid. More worth the money.
8
ali
3 apr. 2025
·
Stannade 6 nätter
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
8
Zeinab
2 dec. 2024
·
Stannade 14 nätter
i liked the hotel and the room but there were some rooms around us that were very loud. I liked how there were busses available to and from the haram but they drop you off at 15-30 minute walking distance. that was the one thing that i did not like becuase we would come back very tired. There were lots of construction around the hotel it wasn’t that noisy inside the room but when going outside it’s very noisy.
i liked the hotel and the room but there were some rooms around us that were very loud. I liked how there were busses available to and from the haram but they drop you off at 15-30 minute walking distance. that was the one thing that i did not like becuase we would come back very tired. There were lots of construction around the hotel it wasn’t that noisy inside the room but when going outside it’s very noisy.
10
SYED
16 nov. 2025
·
Stannade 3 nätter
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
6
Mahamoud
21 juli 2025
·
Stannade 4 nätter
Hôtel récent avec plusieurs bâtiments, des finitions à terminer. Le bâtiment où se trouvait ma chambre ne disposait pas de personnel d’accueil. Manque de communication sur la disposition de l’hôtel par exemple j’ai été obligé de demander un accès pour la salle de sport étant donné qu’on ne peut pas accéder sans une carte différente de celui de la chambre qui m’a été remis à mon arrivée. Un bus de l’hôtel vers le Haram tous les 1 heures à disposition des clients de l’hôtel. Le haram se trouve à environ une dizaine de minutes de l’hôtel. Le retour du haram je prenais que des transports autres que le bus( Uber ou bolt et des taxis) au vu des contraintes de départ de bus et l’éloignement à pied du haram vers le bus plus de 10 mn et encore faut il trouver le bon endroit. Pour le transport il faut compter 30 riyals en Uber ou bolt et en taxis il fait compter 40 à 50 riyals( il faut toujours négocier). À l’avenir je prendrai un hôtel plus près du haram.
Hôtel récent avec plusieurs bâtiments, des finitions à terminer. Le bâtiment où se trouvait ma chambre ne disposait pas de personnel d’accueil. Manque de communication sur la disposition de l’hôtel par exemple j’ai été obligé de demander un accès pour la salle de sport étant donné qu’on ne peut pas accéder sans une carte différente de celui de la chambre qui m’a été remis à mon arrivée. Un bus de l’hôtel vers le Haram tous les 1 heures à disposition des clients de l’hôtel. Le haram se trouve à environ une dizaine de minutes de l’hôtel. Le retour du haram je prenais que des transports autres que le bus( Uber ou bolt et des taxis) au vu des contraintes de départ de bus et l’éloignement à pied du haram vers le bus plus de 10 mn et encore faut il trouver le bon endroit. Pour le transport il faut compter 30 riyals en Uber ou bolt et en taxis il fait compter 40 à 50 riyals( il faut toujours négocier). À l’avenir je prendrai un hôtel plus près du haram.
8
Tamanna
17 okt. 2024
·
Stannade 3 nätter
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
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Måltider
Frukosten lyfts ofta fram som välsmakande med bra utbud, och många uppskattar hotellets buffé/café. Vissa gäster tyckte att utbudet var begränsat, servicen långsam under högtrafik, priserna höga eller erbjudanden/rabatter oklara.
Relaterade gästrecensioner
10
sultan
8 sep. 2024
·
Stannade 5 nätter
Nobody at the reception knew about the silver member discount on food and beverages. The restaurant and reception said they didn’t know about it. It would be helpful if we could get a code or something which the staff would know about it.
Nobody at the reception knew about the silver member discount on food and beverages. The restaurant and reception said they didn’t know about it. It would be helpful if we could get a code or something which the staff would know about it.
8
Nafisat
20 feb. 2023
·
Stannade 4 nätter
The property was new and very clean and the room was quite comfortable. The support staff (the cleaners, restaurant staff and porters were also very nice professional and helpful). But I did not really enjoy the food in the restaurant (buffet) they claim to have a variety of options, but it was mainly Asian and middle eastern. Also I had an unpleasant experience at breakfast one time. I was made to pay for my breakfast, when my booking came with breakfast already paid for. I complained about this and it was confirmed that I was not supposed to pay for breakfast, but still nothing was done about it, and I was not issued a refund. That was very wrong. In all, the hotel was very nice and comfortable
The property was new and very clean and the room was quite comfortable. The support staff (the cleaners, restaurant staff and porters were also very nice professional and helpful). But I did not really enjoy the food in the restaurant (buffet) they claim to have a variety of options, but it was mainly Asian and middle eastern. Also I had an unpleasant experience at breakfast one time. I was made to pay for my breakfast, when my booking came with breakfast already paid for. I complained about this and it was confirmed that I was not supposed to pay for breakfast, but still nothing was done about it, and I was not issued a refund. That was very wrong. In all, the hotel was very nice and comfortable
10
Shumail
28 okt. 2025
·
Stannade 2 nätter
This was my first time staying at this Hotel. I must admit, it was a lot further away from Masjid Haram then I originally thought. The shuttle service, which runs every 30-mins from the Hotel, was great. HOWEVER, where the bus drops you, it is a very long walk to Masjid Haram. My wife and kids got really tired of walking. I'm comparing this to the other hotel I staying in Makkah (Swissotel Makkah) which was 2 mins away from Masjid Haram. Breakfast was ok too, but for some reason, it felt really cold in the dinning area due to the Air-conditioner being set of extremely cold. it made eating uncomfortable. Also, the chef at the omelet station was very slow. There was only one chef and the line-up was very long. Some items which was near finished were not replaced or refilled quickly enough. I had to ask the staff and remind them that some items were running short. The rooms were great and clean. No Issues with the rooms. Just remember, if you get a room with views to the back side of the hotel, it is pretty boring, nothing to see other then construction and a few mountains. There was also one issue with the shuttle service. Once we boarded the bus at Masjid Haram, we remain sitting on the bus for almost 1 hour because they has issues with finding a bus driver. My kids needed to use the washroom but remained on the bus hoping it would leave soon. It finally left1 hour later and you could see other passengers were also left disappointed in the service.
This was my first time staying at this Hotel. I must admit, it was a lot further away from Masjid Haram then I originally thought. The shuttle service, which runs every 30-mins from the Hotel, was great. HOWEVER, where the bus drops you, it is a very long walk to Masjid Haram. My wife and kids got really tired of walking. I'm comparing this to the other hotel I staying in Makkah (Swissotel Makkah) which was 2 mins away from Masjid Haram. Breakfast was ok too, but for some reason, it felt really cold in the dinning area due to the Air-conditioner being set of extremely cold. it made eating uncomfortable. Also, the chef at the omelet station was very slow. There was only one chef and the line-up was very long. Some items which was near finished were not replaced or refilled quickly enough. I had to ask the staff and remind them that some items were running short. The rooms were great and clean. No Issues with the rooms. Just remember, if you get a room with views to the back side of the hotel, it is pretty boring, nothing to see other then construction and a few mountains. There was also one issue with the shuttle service. Once we boarded the bus at Masjid Haram, we remain sitting on the bus for almost 1 hour because they has issues with finding a bus driver. My kids needed to use the washroom but remained on the bus hoping it would leave soon. It finally left1 hour later and you could see other passengers were also left disappointed in the service.
10
Abdul Qadeer
13 okt. 2025
·
Stannade 1 natt
Clean rooms and area, friendly staff, excellent breakfast.
Clean rooms and area, friendly staff, excellent breakfast.
10
Yusuf
19 mars 2025
·
Stannade 4 nätter
The food was expensive
The food was expensive
2
Sahar
21 nov. 2023
·
Stannade 4 nätter
Stay was excellent until the last day when we were checking out. We had booked and paid for Full Board but went for lunch only to be told there isn’t any. After telling them we are Full Board agreed to let us order from room service menu without extra charge. We were checking out in 50min and had to catch a train shortly after. We were told the order will take 25min so went to finish our packing and come back down. We returned 30min later and were told food is still being prepared. We informed them we have to check out and catch a train. 50min later we were still waiting for food and had chased it up with them multiple times only to be told various things about staff checking on it, “it’s coming now” etc. They finally brought the food out but we had already told them to pack it instead as we do not have time to sit and eat anymore. They said it will be packed in 2min. The manager Mr Syed also came to confirm this with us. 5min later we had to chase up again to be told they are bringing it. 10 min later we were still waiting for the already cooked food just to be packed up! We had to leave without any food as we would have missed our train had we waited any longer. Unfortunately this final experience ruined the whole stay for us.
Stay was excellent until the last day when we were checking out. We had booked and paid for Full Board but went for lunch only to be told there isn’t any. After telling them we are Full Board agreed to let us order from room service menu without extra charge. We were checking out in 50min and had to catch a train shortly after. We were told the order will take 25min so went to finish our packing and come back down. We returned 30min later and were told food is still being prepared. We informed them we have to check out and catch a train. 50min later we were still waiting for food and had chased it up with them multiple times only to be told various things about staff checking on it, “it’s coming now” etc. They finally brought the food out but we had already told them to pack it instead as we do not have time to sit and eat anymore. They said it will be packed in 2min. The manager Mr Syed also came to confirm this with us. 5min later we had to chase up again to be told they are bringing it. 10 min later we were still waiting for the already cooked food just to be packed up! We had to leave without any food as we would have missed our train had we waited any longer. Unfortunately this final experience ruined the whole stay for us.
10
Leen
28 okt. 2025
·
Stannade 1 natt
Everything is 10/10 but it’s not 3 minutes away from the Haram. The shuttle is 24hr and comes every 30 min. The breakfast was amazing so many food options! Highly recommended
Everything is 10/10 but it’s not 3 minutes away from the Haram. The shuttle is 24hr and comes every 30 min. The breakfast was amazing so many food options! Highly recommended
8
Kashief
19 juni 2025
·
Stannade 3 nätter
The room was great, service was a bit slow at the counters/reception, it was however peak season, so this is probably understandable. The breakfast was however really poor quality and seemed like the area was not big enough to accommodate the high volume of guests, neither was the food.
The room was great, service was a bit slow at the counters/reception, it was however peak season, so this is probably understandable. The breakfast was however really poor quality and seemed like the area was not big enough to accommodate the high volume of guests, neither was the food.
10
israr
7 nov. 2025
·
Stannade 3 nätter
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
8
Maimouna Ibrahim
15 nov. 2025
·
Stannade 6 nätter
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
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6
Aladdin
10 feb. 2026
·
Stannade 3 nätter
rummet var ganska trångt och luktar konstigt. Badrum samlar vatten på glovet! Det bästa var bussar som går till och från Haram. Frukost var ok, icke imponerande. Personal behöver utbildas att prata snällt med folk. Jag har informerat receptionen att vi är två personer, de sa inget. Vi åt frukost två dagar och dag tre medan den andra person plocker sin frukost kom personal springande (nästan) och sa att vi skall vara EN person som får frukost, oprofessionellt!. Jag sa, inga problem, jag gick direkt till receptionen och betalade 185 SAR för extra frukost. Jag hade kunnat betala vid incheckning om någon hade sagt till mig.
rummet var ganska trångt och luktar konstigt. Badrum samlar vatten på glovet! Det bästa var bussar som går till och från Haram. Frukost var ok, icke imponerande. Personal behöver utbildas att prata snällt med folk. Jag har informerat receptionen att vi är två personer, de sa inget. Vi åt frukost två dagar och dag tre medan den andra person plocker sin frukost kom personal springande (nästan) och sa att vi skall vara EN person som får frukost, oprofessionellt!. Jag sa, inga problem, jag gick direkt till receptionen och betalade 185 SAR för extra frukost. Jag hade kunnat betala vid incheckning om någon hade sagt till mig.
10
Soso Eissa El
3 mars 2023
·
Stannade 5 nätter
Hej, Bästa boende med otrolig upplevelse. Hotellet är perfekt med allt kan man tänka sig. Maten, renlighet, service. Jag och min son är supernöjda. Ni som kommer från Europa, bör ha med er 3 hålsladdare. Tack för en super trevlig boende.
Hej, Bästa boende med otrolig upplevelse. Hotellet är perfekt med allt kan man tänka sig. Maten, renlighet, service. Jag och min son är supernöjda. Ni som kommer från Europa, bör ha med er 3 hålsladdare. Tack för en super trevlig boende.
8
Mohammed
19 dec. 2022
·
Stannade 2 nätter
Servicen är mycket dålig. Under två dagar städades inte rummet, handdukar byttes inte ut eller togs med schampo trots begäran och den upprepade begäran. Svaret mottogs aldrig
Servicen är mycket dålig. Under två dagar städades inte rummet, handdukar byttes inte ut eller togs med schampo trots begäran och den upprepade begäran. Svaret mottogs aldrig
10
Ahmed
för 2 veckor sedan
·
Stannade 3 nätter
Dene hotel er fantastisk alt , jeg kan ikke beskrive ørd. Jeg håper å komme tilbake her.
Dene hotel er fantastisk alt , jeg kan ikke beskrive ørd. Jeg håper å komme tilbake her.
6
Sarfraz
2 aug. 2026
·
Stannade 3 nätter
This was my second stay at Novotel Thaker City. My first visit was excellent, which is why I chose to return. Unfortunately, this experience was quite different. My family was accommodated in what felt like an almost deserted Tower 1. There were very few guests, and most of the time there were no staff around. It also appeared that Tower 2 is now the main operational tower, so I was left wondering why we weren't accommodated there instead. Another disappointment was the shuttle bus service, which has been reduced significantly since my first visit. It previously operated 24 hours a day, but now runs for much shorter hours with long gaps in the schedule. This made getting around much less convenient and meant we had to plan our day around the bus timetable or pay for taxis. Finally, when checking out, I called reception for assistance with my luggage but received no answer, so I had to take my own bags down. Overall, this stay fell well short of the high standard I experienced on my first visit. I hope things improve for me to return again as the facilities and rooms are excellent.
This was my second stay at Novotel Thaker City. My first visit was excellent, which is why I chose to return. Unfortunately, this experience was quite different. My family was accommodated in what felt like an almost deserted Tower 1. There were very few guests, and most of the time there were no staff around. It also appeared that Tower 2 is now the main operational tower, so I was left wondering why we weren't accommodated there instead. Another disappointment was the shuttle bus service, which has been reduced significantly since my first visit. It previously operated 24 hours a day, but now runs for much shorter hours with long gaps in the schedule. This made getting around much less convenient and meant we had to plan our day around the bus timetable or pay for taxis. Finally, when checking out, I called reception for assistance with my luggage but received no answer, so I had to take my own bags down. Overall, this stay fell well short of the high standard I experienced on my first visit. I hope things improve for me to return again as the facilities and rooms are excellent.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-16: 43.16230212547302USD
- 2026-09-17: 40.08485407022095USD
- 2026-09-18: 39.75339235061645USD
- 2026-09-19: 38.93147792495727USD
- 2026-09-20: 38.782789316345216USD
- 2026-09-21: 38.79517930430603USD
- 2026-09-22: 39.90974428276062USD
- 2026-09-23: 39.90974428276062USD
- 2026-09-24: 39.93448486981201USD
- 2026-09-25: 39.93448486981201USD
- 2026-09-26: 38.906697949035646USD
- 2026-09-27: 39.40213115890503USD
- 2026-09-28: 38.906697949035646USD
- 2026-09-29: 38.93147792495727USD
- 2026-09-30: 38.906697949035646USD
- 2026-10-01: 41.80611268734741USD
- 2026-10-02: 39.20407078971863USD
- 2026-10-03: 39.20407078971863USD
- 2026-10-04: 39.20407078971863USD
- 2026-10-05: 39.20407078971863USD
- 2026-10-06: 41.459683197052USD
- 2026-10-07: 36.18923134371185USD
- 2026-10-08: 41.62079680595398USD
- 2026-10-09: 39.26855037030029USD
- 2026-10-10: 39.20407078971863USD
- 2026-10-11: 39.20407078971863USD
- 2026-10-12: 39.20407078971863USD
- 2026-10-13: 39.20407078971863USD
- 2026-10-14: 39.20407078971863USD
- 2026-10-15: 41.62079680595398USD
- 2026-10-16: 39.20407078971863USD
- 2026-10-17: 36.17585663399505USD
- 2026-10-18: 39.20407078971863USD
- 2026-10-19: 39.20407078971863USD
- 2026-10-20: 39.09881497535706USD
- 2026-10-21: 39.20407078971863USD
- 2026-10-22: 41.62079680595398USD
- 2026-10-23: 39.20407078971863USD
- 2026-10-24: 39.32797942240906USD
- 2026-10-25: 39.20407078971863USD
- 2026-10-26: 39.20407078971863USD
- 2026-10-27: 39.20407078971863USD
- 2026-10-28: 39.20407078971863USD
- 2026-10-29: 41.62079680595398USD
- 2026-10-30: 39.20407078971863USD
- 2026-10-31: 39.20407078971863USD
- 2026-11-01: 44.110772991210936USD
- 2026-11-02: 44.755091754043576USD
- 2026-11-03: 40.70953966950989USD
- 2026-11-04: 44.110772991210936USD
- 2026-11-05: 46.70042490087891USD
- 2026-11-06: 46.73759924130249USD
- 2026-11-07: 44.110772991210936USD
- 2026-11-08: 44.25946597636413USD
- 2026-11-09: 44.110772991210936USD
- 2026-11-10: 44.110772991210936USD
- 2026-11-11: 44.755091754043576USD
- 2026-11-12: 46.73759924130249USD
- 2026-11-13: 46.70042490087891USD
- 2026-11-14: 44.110772991210936USD
- 2026-11-15: 44.110772991210936USD
- 2026-11-16: 45.94935792315674USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Kontantfria transaktioner erbjuds
- Fester och gruppevenemang är inte tillåtna på boendet.
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare och rökdetektor.
- Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av ALLSAFE (Accor Hotels).
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Par som vill dela rum måste ha med sig äktenskapsbevis.
- Ett barn, 10 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Djur och assistanshundar är ej tillåtna.
- Alkohol serveras ej och är förbjudet på detta boende.
- Bil behövs för transport till och från detta boende.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Avgift för frukostbuffé: SAR 120 för vuxna och SAR 60 för barn
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Restaurang
Rökfria rum
Business center
Rumservice
Städning
Parkering
Parkering
Gratis parkering
Laddningsstation för elbil
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Allmänt
Rumservice
Restaurang
Rökfria rum
Frukost på rummet
Familjerum
Snack Bar/Deli
Tjänster
Business center
Städning
Bankettinrättningar
Värdeförvaring
Bankomat
Bagageförvaring
Express in- och utcheckning
24-Hour Front Desk
Concierge Services
Aktiviteter
Fitness Center (nearby)
Internet
Gratis wi-fi