Smarana Hanoi Heritage

Infant under 1 year old. Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property.Children 1-5. Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.Guests 6 years and older are considered as adults. Must use an extra bed which will incur an additional charge.

Special Check-In Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Know Before You Go

• Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

• Fee for local cuisine breakfast: approximately VND 500000 for adults and VND 350000 for children
• Airport shuttle fee: VND 835000 per vehicle (one-way, maximum occupancy 5)
• Airport shuttle fee per child: VND 835000 (one-way), (up to 18 years old)
• Nearby parking fee: VND 150000 per day (656 ft away)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Service fee: 5 percent
• Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property:

• Christmas Eve (24 December) Gala Dinner per adult: VND 1360800
• Christmas Eve (24 December) Gala Dinner per child: VND 1360800 (up to 18 years old)
• Christmas Day (25 December) Gala Dinner per adult: VND 1360800
• Christmas Day (25 December) Gala Dinner per child: VND 1360800 (up to 18 years old)
• New Year's Eve (31 December) Gala Dinner per adult: VND 1360800
• New Year's Eve (31 December) Gala Dinner per child: VND 1360800 (up to 18 years old)
• New Year's Day (1 January) Gala Dinner per adult: VND 1360800
• New Year's Day (1 January) Gala Dinner per child: VND 1360800 (up to 18 years old)