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9.6
Exceptional
Based on 140 verified reviews
What guests think
AI-generated summary based on recent guest reviews
CIGNO HOTEL BOUTIQUE- Adults Only earns strong praise for its beautifully restored boutique setting, comfortable well-appointed rooms, and standout, genuinely attentive staff, with many guests also highlighting excellent on-site dining and relaxing pools across this tranquil property.
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10
Steven
last week
·
Stayed 4 nights
This was a four-night solo trip to Mérida, and I couldn't have been happier with my accommodation choice. A well-appointed room with a firm mattress, a great shower with a high showerhead, and a second door to the suite providing direct access to the rooftop deck with its pools for cooling down in the afternoon. It includes an in-room refrigerator and safe as well. The restaurant in the hotel was great for when I wanted to stay in for breakfast or dinner and they also have a few agave spirit flights on the menu for those who like that sort of thing. The streets of Mérida were safe, safe, safe for walking and exploring day and night. The location of the hotel is about a twenty-minute walk from the Cathedral or potentially a forty-minute walk further afield up the Paseo de Montejo, but I found breaking up these longer walks with stops at bars and restaurants really make the area very accessible by foot. For a quicker outing, the street vendors setup by the Parque de la Ermita de Santa Isabel and the great cocktails (and dinners for that matter) at Bar de Barrio just down the street provide for a more "in the neighborhood" option. Back at the hotel, my airconditioning went out one night but was quickly reset by the staff while I ate my breakfast. Every member of the staff is truly lovely and really dedicated to making your trip to Mérida comfortable and memorable.
This was a four-night solo trip to Mérida, and I couldn't have been happier with my accommodation choice. A well-appointed room with a firm mattress, a great shower with a high showerhead, and a second door to the suite providing direct access to the rooftop deck with its pools for cooling down in the afternoon. It includes an in-room refrigerator and safe as well. The restaurant in the hotel was great for when I wanted to stay in for breakfast or dinner and they also have a few agave spirit flights on the menu for those who like that sort of thing. The streets of Mérida were safe, safe, safe for walking and exploring day and night. The location of the hotel is about a twenty-minute walk from the Cathedral or potentially a forty-minute walk further afield up the Paseo de Montejo, but I found breaking up these longer walks with stops at bars and restaurants really make the area very accessible by foot. For a quicker outing, the street vendors setup by the Parque de la Ermita de Santa Isabel and the great cocktails (and dinners for that matter) at Bar de Barrio just down the street provide for a more "in the neighborhood" option. Back at the hotel, my airconditioning went out one night but was quickly reset by the staff while I ate my breakfast. Every member of the staff is truly lovely and really dedicated to making your trip to Mérida comfortable and memorable.
10
Daniel
Apr 17, 2026
·
Stayed 4 nights
Lovely property with great food and helpful staff. Room was very comfortable. Would highly recommend and return.
Lovely property with great food and helpful staff. Room was very comfortable. Would highly recommend and return.
8
Howard
Feb 11, 2026
·
Stayed 7 nights
Yes
Yes
8
Adam
Feb 10, 2026
·
Stayed 5 nights
The hotel is beautiful, and the team is very warm and welcoming. I loved that parking was included, and the rooftop felt very private for a day in the sun by the pool. After we booked the hotel, we realized that many of the food spots that we wanted to try were quite a distance from the hotel (35-45 minute walk), which is just something to be aware of if you're booking this hotel! Plan to walk or Uber a lot.
The hotel is beautiful, and the team is very warm and welcoming. I loved that parking was included, and the rooftop felt very private for a day in the sun by the pool. After we booked the hotel, we realized that many of the food spots that we wanted to try were quite a distance from the hotel (35-45 minute walk), which is just something to be aware of if you're booking this hotel! Plan to walk or Uber a lot.
8
cauthen
Dec 26, 2025
·
Stayed 3 nights
Could of been an amazing hotel but had few shortcomings that ruin the premium feel of the hotel. Charged for nespresso pods and water inside room. Hotel breakfast is $25pp
Could of been an amazing hotel but had few shortcomings that ruin the premium feel of the hotel. Charged for nespresso pods and water inside room. Hotel breakfast is $25pp
Calle 66 Barrio de la Ermita No. 593, Barrio de Santiago, Mérida, Mérida (and vicinity), Mérida Municipality, Yucatán, Mexico
Location
With a stay at Cigno Hotel (Adults Only) in Mérida (Mérida Centro), you'll be within a 15-minute drive of Paseo de Montejo and Plaza Altabrisa. This hotel is 6.5 mi (10.4 km) from U.S. Consulate General Mérida and 8 mi (12.9 km) from La Isla Mérida Cabo Norte.
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