URSO Hotel & Spa, a Small Luxury Hotel of the World
484 US$
/ noche
Promedio para noviembre
Precios para URSO Hotel & Spa, a Small Luxury Hotel of the World
Selecciona fechas para ver precios y disponibilidad
484 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En URSO Hotel & Spa, a Small Luxury Hotel of the World, los precios por noche son de 349 US$ de media en el mes más barato (agosto) y de 631 US$ en el mes más caro (octubre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 408 US$ |
| febrero | 374 US$ |
| marzo | 453 US$ |
| abril | 497 US$ |
| mayo | 547 US$ |
| junio | 572 US$ |
| julio | 415 US$ |
| agosto | 349 US$ |
| septiembre | 564 US$ |
| octubre | 631 US$ |
| noviembre | 484 US$ |
| diciembre | 423 US$ |
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nov · 484 US$
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Más caro: octubre (aprox. 631 US$)
Más barato: agosto (aprox. 349 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece un centro de bienestar abierto las 24 horas, una piscina cubierta y una bañera de ...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece un centro de bienestar abierto las 24 horas, una piscina cubierta y una bañera de hidromasaje. Otros servicios de este hotel de estilo mediterráneo incluyen conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago). El servicio de transporte (de pago) te llevará a varios puntos imprescindibles de la zona.
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un servicio de limusina o coche con chófer y periódicos gratuitos en el vestíbulo a tu disposición. ¿Estás organizando un evento en Madrid? En este hotel tienes a tu disposición 175 metros cuadrados de espacio con centro de conferencias y salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia (de pago).
Comida
Puedes tomar una deliciosa comida en el restaurante Casa Felisa de este hotel o aprovechar el servicio de habitaciones que ofrece las 24 horas. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno bufé todos los días de 07:00 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 78 habitaciones con minibar y televisión de pantalla plana. Para los momentos de ocio, tendrás un televisor con canales por satélite y conexión a Internet por cable y wifi gratis. El baño privado con ducha y bañera combinadas está provisto de bañera profunda y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), escritorio y teléfono.
Ubicación
Si decides alojarte en URSO Hotel & Spa, disfrutarás de una magnífica ubicación en pleno centro de Madrid, a solo 15 minutos a pie de Gran Vía y Paseo de la Castellana. Además, este hotel de lujo se encuentra a 1,2 km de Plaza de Cibeles y a 1,9 km de Parque de El Retiro.
Qué hay cerca
Paseo de la Castellana(0.3 millas)
Plaza de Chueca(0.3 millas)
Plaza de Olavide(0.5 millas)
Plaza de Colón(0.6 millas)
Gran Vía(0.6 millas)
Casino Gran Vía(0.6 millas)
Museo Arqueológico Nacional(0.6 millas)
Calle de Alcalá(0.6 millas)
Centro cultural Círculo de Bellas Artes(0.7 millas)
Paseo del Prado(0.7 millas)
El Corte Inglés(0.7 millas)
Calle Preciados(0.7 millas)
Plaza de Callao(0.7 millas)
Plaza de Cibeles(0.7 millas)
Universidad Pontificia Comillas(0.7 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Mejía Lequerica, 8, Justicia, Madrid, España
Paseo de la Castellana (0.3 millas)
Plaza de Chueca (0.3 millas)
Plaza de Olavide (0.5 millas)
Plaza de Colón (0.6 millas)
Gran Vía (0.6 millas)
Casino Gran Vía (0.6 millas)
Opciones de habitación
4
Habitación Deluxe con 1 cama doble o 2 individuales, vistas al jardín
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 2
258 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
7
Habitación junior con 1 cama doble o 2 individuales, vistas al jardín
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 2
431 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
6
Habitación Deluxe doble
Detalles de la oferta
2 Camas Individuales
1 Cama Doble Extragrande
Capacidad: 2
258 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
11
Suite, terraza
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 2
431 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
4
Suite junior
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 3
431 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
5
Habitación familiar
Detalles de la oferta
4× Camas Individuales
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
9
Suite junior, terraza
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 2
463 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
7
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 2
646 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Habitación doble superior
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 2
237 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
Reseñas de los huéspedes sobre URSO Hotel & Spa, a Small Luxury Hotel of the World
9
Genial
Basado en 658 comentarios verificados
¿Quién se queda aquí?
Trabajo
17%
Pareja
53%
Familia
12%
Grupo
10%
Solo/a
6%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el URSO Hotel & Spa, un Small Luxury Hotel of the World, los huéspedes elogian con frecuencia el servicio cálido y atento, el ambiente histórico y elegante, y la cómoda y accesible ubicación en un barrio tranquilo cerca del transporte público, tiendas y restaurantes.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el URSO Hotel & Spa, un Small Luxury Hotel of the World, los huéspedes elogian con frecuencia el servicio cálido y atento, el ambiente histórico y elegante, y la cómoda y accesible ubicación en un barrio tranquilo cerca del transporte público, tiendas y restaurantes.
Las habitaciones suelen ser cómodas, espaciosas y tranquilas, aunque varias reseñas mencionan camas suaves, duchas pequeñas o incómodas, y la asignación ocasional de habitaciones menos deseadas a través de reservas de terceros. El desayuno es muy apreciado y el piano en el bar del vestíbulo crea un ambiente agradable, pero las opiniones sobre la cena son variadas y varios huéspedes señalan los precios elevados y los cargos adicionales, especialmente por el acceso al spa y algunos servicios en la habitación o de negocios. Espere una hospitalidad y un estilo refinados, con costes y ciertos detalles de las habitaciones o el spa a tener en cuenta.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El spa del hotel es limpio e íntimo, pero pequeño o limitado, y el acceso a menudo requiere un cargo adicional; los masajes son elogiados. El bar en el vestíbulo con piano en vivo añade ambiente, mientras que el restaurante del hotel recibe reacciones variadas.
Reseñas de huéspedes relacionadas
10
Wendy
16 mar 2024
·
Se alojó 2 noches
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
6
Andrej
17 ene 2023
·
Se alojó 19.373 noches
Als Spa-Hotel ausschließlich eine 40 Grad kalte Dampfsauna anbieten ist für meine Erwartungen zu wenig.
Als Spa-Hotel ausschließlich eine 40 Grad kalte Dampfsauna anbieten ist für meine Erwartungen zu wenig.
10
Aurélien
19 dic 2022
·
Se alojó 1 noche
Superbe hôtel en tous points. Un très bon accueil, agréable, du piano joué la journée et de l'eau qui coule sous l'escalier, qui permet une détente maximale. Le SPA est très intimiste, la réservation par créneaux permet d'être seuls. Aussi, le petit déjeuner est très bien. Tout se fait à notre demande, et c'est vraiment super bon. Enfin, mention spéciale pour la cage d'ascenseur à l'ancienne avec du bois massif, une banquette, et une double porte. Un séjour exceptionnel!!!
Superbe hôtel en tous points. Un très bon accueil, agréable, du piano joué la journée et de l'eau qui coule sous l'escalier, qui permet une détente maximale. Le SPA est très intimiste, la réservation par créneaux permet d'être seuls. Aussi, le petit déjeuner est très bien. Tout se fait à notre demande, et c'est vraiment super bon. Enfin, mention spéciale pour la cage d'ascenseur à l'ancienne avec du bois massif, une banquette, et une double porte. Un séjour exceptionnel!!!
8
Gabriele
28 dic 2024
·
Se alojó 4 noches
Super zentral Schöner spa Bereich Sehr guter service
Super zentral Schöner spa Bereich Sehr guter service
4
Mr Dennis
4 nov 2023
·
Se alojó 1 noche
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
6
Nicolae
23 feb 2026
·
Se alojó 3 noches
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Manuel Alejandro Arias
27 mar 2024
·
Se alojó 4 noches
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
10
arnaud
6 jul 2025
·
Se alojó 2 noches
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
6
Kam
12 nov 2025
·
Se alojó 1 noche
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Gabriel
1 ago 2025
·
Se alojó 2 noches
La música de piano que tienen en el looby es fenomenal
La música de piano que tienen en el looby es fenomenal
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las reseñas destacan constantemente la limpieza de las habitaciones y las zonas comunes, con un servicio de limpieza excepcional y detalles considerados al preparar la cama para la noche.
Reseñas de huéspedes relacionadas
10
Melissa
24 oct 2023
·
Se alojó 3 noches
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16 mar 2024
·
Se alojó 2 noches
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17 ene 2026
·
Se alojó 4 noches
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
10
Alexandra
27 mar 2025
·
Se alojó 5 noches
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
10
Megan
25 sept 2022
·
Se alojó 4 noches
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
10
miguel r
6 may 2024
·
Se alojó 2 noches
Wonderful stay! Beautiful property, well maintained and great service.
Wonderful stay! Beautiful property, well maintained and great service.
6
Nicolae
23 feb 2026
·
Se alojó 3 noches
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Muchos huéspedes describen las habitaciones como cómodas, tranquilas y, a veces, espaciosas, pero varios señalan camas demasiado suaves, duchas pequeñas o incómodas, y la asignación ocasional de habitaciones menos deseables o accesibles; algunas habitaciones más pequeñas llevaron a los huéspedes a solicitar una mejora.
Reseñas de huéspedes relacionadas
10
Christy
29 ene 2024
·
Se alojó 4 noches
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
10
Derek
21 may 2025
·
Se alojó 5 noches
Excellent room quality, service and location. Perfect for exploring central Madrid!
Excellent room quality, service and location. Perfect for exploring central Madrid!
10
Alexandra
27 mar 2025
·
Se alojó 5 noches
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
8
Fernanda
19 sept 2025
·
Se alojó 1 noche
Hotel lindo om equipe simpática e atenciosa. O quarto é confortável, embora o chuveiro seja um pouco apertado. O único ponto que me deixou insatisfeita foi em relação a algumas impressões que solicitei: não fui informada previamente de que haveria cobrança e, no check-out, fui surpreendida com a taxa de 26 euros pelas impressões — um valor que considero excessivo para um serviço tão simples "feito em casa". Apesar disso, tive uma boa expêriencia no hotel.
Hotel lindo om equipe simpática e atenciosa. O quarto é confortável, embora o chuveiro seja um pouco apertado. O único ponto que me deixou insatisfeita foi em relação a algumas impressões que solicitei: não fui informada previamente de que haveria cobrança e, no check-out, fui surpreendida com a taxa de 26 euros pelas impressões — um valor que considero excessivo para um serviço tão simples "feito em casa". Apesar disso, tive uma boa expêriencia no hotel.
4
Mr Dennis
4 nov 2023
·
Se alojó 1 noche
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
6
Nicolae
23 feb 2026
·
Se alojó 3 noches
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Peter
11 ene 2023
·
Se alojó 1 noche
The original room was on the smaller size but I upgraded to a nicer room and was very pleased with it.
The original room was on the smaller size but I upgraded to a nicer room and was very pleased with it.
6
Kam
12 nov 2025
·
Se alojó 1 noche
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Amy
23 dic 2024
·
Se alojó 4 noches
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
8
Maria
2 abr 2023
·
Se alojó 3 noches
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente descrito como cálido, atento y servicial en la recepción, el bar, el personal de consigna y el servicio de limpieza, aprecian especialmente los registros de entrada anticipados y los pequeños detalles. Algunos huéspedes informaron de una recepción incoherente o poco amable y de problemas al reservar a través de terceros o con beneficios VIP.
Reseñas de huéspedes relacionadas
10
Melissa
24 oct 2023
·
Se alojó 3 noches
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16 mar 2024
·
Se alojó 2 noches
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17 ene 2026
·
Se alojó 4 noches
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
8
Laura
17 jun 2025
·
Se alojó 3 noches
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
4
Mr Dennis
4 nov 2023
·
Se alojó 1 noche
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
10
Megan
25 sept 2022
·
Se alojó 4 noches
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
10
Eileen
6 sept 2025
·
Se alojó 6 noches
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
6
Nicolae
23 feb 2026
·
Se alojó 3 noches
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Claire
4 sept 2025
·
Se alojó 2 noches
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
8
Maria
2 abr 2023
·
Se alojó 3 noches
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
La ubicación es elogiada por ser accesible a pie y conveniente, céntrica pero tranquila, con una estación de metro, un mercado, cafeterías y restaurantes cercanos.
Reseñas de huéspedes relacionadas
10
Derek
21 may 2025
·
Se alojó 5 noches
Excellent room quality, service and location. Perfect for exploring central Madrid!
Excellent room quality, service and location. Perfect for exploring central Madrid!
10
Alexandra
27 mar 2025
·
Se alojó 5 noches
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
10
Quentin
22 feb 2022
·
Se alojó 3 noches
Très agréable, service parfait, bon emplacement pour se déplacer dans madrid (20mn à pied de tout les endroits à visiter) Pour résumer en un mot : parfait
Très agréable, service parfait, bon emplacement pour se déplacer dans madrid (20mn à pied de tout les endroits à visiter) Pour résumer en un mot : parfait
10
Eileen
6 sept 2025
·
Se alojó 6 noches
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
6
Nicolae
23 feb 2026
·
Se alojó 3 noches
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Claire
4 sept 2025
·
Se alojó 2 noches
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
10
Paula
12 oct 2023
·
Se alojó 1 noche
This is a really wonderful boutique find in a very fun neighborhood in Madrid.
This is a really wonderful boutique find in a very fun neighborhood in Madrid.
10
Christina
12 jun 2023
·
Se alojó 2 noches
Love the market across the street
Love the market across the street
6
Kam
12 nov 2025
·
Se alojó 1 noche
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Martin
15 oct 2023
·
Se alojó 3 noches
Great hotel and breakfast, ideal location
Great hotel and breakfast, ideal location
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es elogiado con frecuencia por su frescura, variedad y calidad. El bar y el salón son agradables, pero las opiniones sobre la cena son variadas.
Reseñas de huéspedes relacionadas
10
Melissa
24 oct 2023
·
Se alojó 3 noches
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16 mar 2024
·
Se alojó 2 noches
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17 ene 2026
·
Se alojó 4 noches
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
10
Natalie
17 ene 2024
·
Se alojó 1 noche
Fantastic stay, fantastic dinner and drinks.
Fantastic stay, fantastic dinner and drinks.
6
Nicolae
23 feb 2026
·
Se alojó 3 noches
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
arnaud
23 jun 2024
·
Se alojó 2 noches
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
10
Manuel Alejandro Arias
27 mar 2024
·
Se alojó 4 noches
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
10
arnaud
6 jul 2025
·
Se alojó 2 noches
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
10
Benjamin
18 may 2024
·
Se alojó 2 noches
Experiencia única desde la llegada (nos dieron la habitación 7am), personal amable, habitación maravillosa y para terminar, el desayuno exquisito y abundante. Volvería una y mil veces
Experiencia única desde la llegada (nos dieron la habitación 7am), personal amable, habitación maravillosa y para terminar, el desayuno exquisito y abundante. Volvería una y mil veces
10
JORGE
8 sept 2024
·
Se alojó 1 noche
It's a really nice hotel, a deliciuos breakfast.
It's a really nice hotel, a deliciuos breakfast.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Tonatiuh
19 sept 2026
·
Se alojó 3 noches
Gran lugar y excelente ubicación.
Gran lugar y excelente ubicación.
10
Juan Manuel
8 sept 2026
·
Se alojó 3 noches
Todo estuvo muy bien, es un barrio lindo
Todo estuvo muy bien, es un barrio lindo
10
Juan Carlos Ricci
8 jul 2026
·
Se alojó 3 noches
Super hotel , 100 puntos !
Super hotel , 100 puntos !
10
Mariangel
20 abr 2026
·
Se alojó 1 noche
Tranquilidad atención todo en general
Tranquilidad atención todo en general
10
Carlos
15 abr 2026
·
Se alojó 4 noches
Perfecto 👌
Perfecto 👌
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-10: 441.6043148240662USD
- 2026-11-11: 442.02302969906617USD
- 2026-11-12: 386.35388525976566USD
- 2026-11-13: 459.88145082852174USD
- 2026-11-14: 434.4810166083985USD
- 2026-11-15: 332.73875400000003USD
- 2026-11-16: 444.396054USD
- 2026-11-17: 347.254203USD
- 2026-11-18: 378.3327080600281USD
- 2026-11-19: 422.44923377124024USD
- 2026-11-20: 425.55681508392337USD
- 2026-11-21: 541.4301935970154USD
- 2026-11-22: 401.0594051885376USD
- 2026-11-23: 393.0381939136963USD
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: 378.3327080600281USD
- 2026-11-27: 722.3334542281494USD
- 2026-11-28: 422.44923377124024USD
- 2026-11-29: 315.5000567826233USD
- 2026-11-30: 296.78396529153446USD
- 2026-12-01: 311.4894511452026USD
- 2026-12-02: 311.4894511452026USD
- 2026-12-03: 304.80514249127197USD
- 2026-12-04: 358.51220838098146USD
- 2026-12-05: 355.60601093151854USD
- 2026-12-06: 326.0281393659668USD
- 2026-12-07: 311.523867USD
- 2026-12-08: 297.008418USD
- 2026-12-09: 304.80514249127197USD
- 2026-12-10: 321.3892910405274USD
- 2026-12-11: 313.89157558474733USD
- 2026-12-12: 313.89157558474733USD
- 2026-12-13: 288.7627540166931USD
- 2026-12-14: 283.9329999224396USD
- 2026-12-15: 306.4046278617554USD
- 2026-12-16: 326.1949710739746USD
- 2026-12-17: 321.3892910405274USD
- 2026-12-18: 336.3739542192993USD
- 2026-12-19: 340.55476500000003USD
- 2026-12-20: 328.87620468841556USD
- 2026-12-21: 321.3892910405274USD
- 2026-12-22: 328.87620468841556USD
- 2026-12-23: 338.00059744747927USD
- 2026-12-24: 363.6271881312561USD
- 2026-12-25: 420.8094716281128USD
- 2026-12-26: 445.17593089974974USD
- 2026-12-27: 473.426952USD
- 2026-12-28: 501.341277USD
- 2026-12-29: 495.9767993399964USD
- 2026-12-30: 495.9767993399964USD
- 2026-12-31: 501.341277USD
- 2027-01-01: 473.2501022114868USD
- 2027-01-02: 457.4456942615662USD
- 2027-01-03: 355.60601093151854USD
- 2027-01-04: 326.1949710739746USD
- 2027-01-05: 326.1949710739746USD
- 2027-01-06: 311.4894511452026USD
- 2027-01-07: 304.80514249127197USD
- 2027-01-08: 297.008418USD
- 2027-01-09: 300.79453685385135USD
- 2027-01-10: 306.4046278617554USD
Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Este alojamiento permite mascotas solo en determinadas habitaciones (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Desayuno tipo bufé: 38.5 EUR por persona (precio aproximado)
- Transporte al aeropuerto: 90 EUR por vehículo solo ida
- Aparcamiento: 30.80 EUR por día
- Aparcamiento con asistencia: 33 EUR por día.
- Mascotas: 50 EUR por mascota, por noche
- No se cobran tasas por los animales de servicio
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
- Cama adicional: 105.0 EUR por noche
- Tasa por uso del spa:35 EUR por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Snack Bar/Deli
Actividades
Piscina
Piscina cubierta
Música en directo
Pool (Indoor)
Fitness Center (nearby)
Servicios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Estación de carga para coches eléctricos
Parking Onsite
Internet
WiFi gratuito