URSO Hotel & Spa, a Small Luxury Hotel of the World
627 USD
a notte
Media per settembre
Prezzi per URSO Hotel & Spa, a Small Luxury Hotel of the World
Seleziona le date per controllare prezzi e disponibilità
627 USD
a notte
Media per settembre
Prezzi medi mensili
Presso URSO Hotel & Spa, a Small Luxury Hotel of the World, il prezzo per notte è in media di 349 USD nel mese più economico (agosto) e di 631 USD nel mese più caro (ottobre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 408 USD |
| febbraio | 374 USD |
| marzo | 453 USD |
| aprile | 497 USD |
| maggio | 547 USD |
| giugno | 572 USD |
| luglio | 415 USD |
| agosto | 349 USD |
| settembre | 627 USD |
| ottobre | 631 USD |
| novembre | 484 USD |
| dicembre | 423 USD |
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set · 627 USD
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Prezzo più alto: ottobre (circa 631 USD)
Prezzo più basso: agosto (circa 349 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono un centro fitness aperto 24 ore s...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono un centro fitness aperto 24 ore su 24, una piscina coperta e una vasca idromassaggio. Questo hotel in stile mediterraneo propone il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento. Gli ospiti potranno raggiungere le vicine attrazioni con la navetta locale (con supplemento).
Servizi per le aziende
Potrai usufruire di accesso gratuito a Internet via cavo, servizio auto o limousine e quotidiani gratuiti nella hall. Stai pianificando un evento a Madrid? Presso un hotel avrai a disposizione 175 metri quadrati di spazio con un centro congressi e sale riunioni. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio (a pagamento).
Ristorazione
Prova le specialità di Casa Felisa, il ristorante di un hotel, o richiedi il comodo servizio in camera 24 ore su 24. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 11:00.
Camere
Rilassati in una delle 78 camere della struttura, complete di minibar e TV a schermo piatto. La connessione Internet inclusa, wireless e via cavo, ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, vasca da bagno a immersione totale e set di cortesia gratuiti. I comfort includono telefoni, cassaforte (adatta a contenere un laptop) e scrivanie.
Posizione
URSO Hotel & Spa ti permette di soggiornare nel centro di Madrid e di raggiungere a piedi Gran Via e Paseo de la Castellana in meno di un quarto d'ora. Questo hotel di lusso dista 1,2 km da Plaza de Cibeles e 1,9 km da Parco del Retiro.
Nelle vicinanze
Paseo de la Castellana(0.3 miglia)
Plaza de Chueca(0.3 miglia)
Plaza de Colón(0.6 miglia)
Gran Via(0.6 miglia)
Casino Gran Via(0.6 miglia)
Museo Archeologico Nazionale(0.6 miglia)
Calle de Alcalá(0.6 miglia)
Miglio d'Oro(0.6 miglia)
Círculo de Bellas Artes(0.7 miglia)
Paseo del Prado(0.7 miglia)
Centro Commerciale El Corte Inglés(0.7 miglia)
Calle Preciados(0.7 miglia)
Plaza de Callao(0.7 miglia)
Plaza de Cibeles(0.7 miglia)
Università Pontificia Comillas(0.7 miglia)
L'aeroporto più comodo per raggiungere URSO Hotel & Spa è Aeroporto di Madrid-Barajas (MAD)(9 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Posizione
Mejía Lequerica, 8, Justicia, Madrid, Spagna
Paseo de la Castellana (0.3 miglia)
Plaza de Chueca (0.3 miglia)
Plaza de Colón (0.6 miglia)
Gran Via (0.6 miglia)
Casino Gran Via (0.6 miglia)
Museo Archeologico Nazionale (0.6 miglia)
Opzioni camera
4
Camera Deluxe con letto matrimoniale o 2 letti singoli, vista giardino
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Singoli
Posti letto: 2
258 ft²
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
7
Camera Junior con letto matrimoniale o 2 letti singoli, vista giardino
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Singoli
Posti letto: 2
431 ft²
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
6
Doppia Deluxe
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Singoli
Posti letto: 2
258 ft²
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
11
Suite, terrazzo
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Singoli
Posti letto: 2
431 ft²
BalconeAria condizionataWi-Fi (gratuito)Soggiorno separato
4
Suite Junior
Dettagli della camera
2 Letti Singoli
1 Letto Matrimoniale Large
Posti letto: 3
431 ft²
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
5
Camera familiare
Dettagli della camera
4× Letti Singoli
Posti letto: 4
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
9
Suite Junior, terrazzo
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Singoli
Posti letto: 2
463 ft²
BalconeAria condizionataWi-Fi (gratuito)Vasca da bagno profonda
7
1 Letto Matrimoniale Large
2 Letti Singoli
Posti letto: 2
646 ft²
Aria condizionataWi-Fi (gratuito)Soggiorno separato
5
Doppia Superior
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Singoli
Posti letto: 2
237 ft²
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
Recensioni degli ospiti su URSO Hotel & Spa, a Small Luxury Hotel of the World
8.9
Ottimo
Sulla base di 658 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
17%
In coppia
53%
Famiglia
12%
Gruppo
10%
In solitaria
6%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
All'URSO Hotel & Spa, un membro di Small Luxury Hotels of the World, gli ospiti apprezzano spesso il servizio caloroso e proattivo, l'elegante atmosfera storica e la comoda posizione in un quartiere tranquillo vicino ai mezzi pubblici, ai negozi e ai ristoranti.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
All'URSO Hotel & Spa, un membro di Small Luxury Hotels of the World, gli ospiti apprezzano spesso il servizio caloroso e proattivo, l'elegante atmosfera storica e la comoda posizione in un quartiere tranquillo vicino ai mezzi pubblici, ai negozi e ai ristoranti.
Le camere sono spesso confortevoli, spaziose e silenziose, anche se diverse recensioni menzionano letti troppo morbidi, docce piccole o scomode, e l'assegnazione occasionale di camere meno desiderabili tramite prenotazioni di terze parti. La colazione è molto apprezzata e il pianoforte del bar nella hall crea un'atmosfera piacevole, ma i commenti sulla cena sono contrastanti e diversi ospiti segnalano prezzi elevati e costi aggiuntivi, in particolare per l'accesso alla spa e alcuni servizi in camera o aziendali. Ci si aspetta un'ospitalità e uno stile curati, con costi e alcuni dettagli relativi alle camere o alla spa da tenere d'occhio.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
La spa in loco è pulita e intima ma piccola o limitata, e l'accesso spesso richiede un costo aggiuntivo; i massaggi sono molto apprezzati. Il bar nella hall con musica dal vivo aggiunge atmosfera, mentre il ristorante interno suscita reazioni contrastanti.
Recensioni degli ospiti correlate
10
Wendy
16 mar 2024
·
Soggiorno di 2 notti
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
6
Andrej
17 gen 2023
·
Soggiorno di 19.373 notti
Als Spa-Hotel ausschließlich eine 40 Grad kalte Dampfsauna anbieten ist für meine Erwartungen zu wenig.
Als Spa-Hotel ausschließlich eine 40 Grad kalte Dampfsauna anbieten ist für meine Erwartungen zu wenig.
10
Aurélien
19 dic 2022
·
Soggiorno di 1 notte
Superbe hôtel en tous points. Un très bon accueil, agréable, du piano joué la journée et de l'eau qui coule sous l'escalier, qui permet une détente maximale. Le SPA est très intimiste, la réservation par créneaux permet d'être seuls. Aussi, le petit déjeuner est très bien. Tout se fait à notre demande, et c'est vraiment super bon. Enfin, mention spéciale pour la cage d'ascenseur à l'ancienne avec du bois massif, une banquette, et une double porte. Un séjour exceptionnel!!!
Superbe hôtel en tous points. Un très bon accueil, agréable, du piano joué la journée et de l'eau qui coule sous l'escalier, qui permet une détente maximale. Le SPA est très intimiste, la réservation par créneaux permet d'être seuls. Aussi, le petit déjeuner est très bien. Tout se fait à notre demande, et c'est vraiment super bon. Enfin, mention spéciale pour la cage d'ascenseur à l'ancienne avec du bois massif, une banquette, et une double porte. Un séjour exceptionnel!!!
8
Gabriele
28 dic 2024
·
Soggiorno di 4 notti
Super zentral Schöner spa Bereich Sehr guter service
Super zentral Schöner spa Bereich Sehr guter service
4
Mr Dennis
4 nov 2023
·
Soggiorno di 1 notte
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
6
Nicolae
23 feb 2026
·
Soggiorno di 3 notti
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Manuel Alejandro Arias
27 mar 2024
·
Soggiorno di 4 notti
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
10
arnaud
6 lug 2025
·
Soggiorno di 2 notti
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
6
Kam
12 nov 2025
·
Soggiorno di 1 notte
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Gabriel
1 ago 2025
·
Soggiorno di 2 notti
La música de piano que tienen en el looby es fenomenal
La música de piano que tienen en el looby es fenomenal
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le recensioni evidenziano costantemente la pulizia delle camere e delle aree comuni, con un servizio di pulizia eccezionale e tocchi premurosi nel servizio di preparazione della camera per la notte.
Recensioni degli ospiti correlate
10
Melissa
24 ott 2023
·
Soggiorno di 3 notti
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16 mar 2024
·
Soggiorno di 2 notti
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17 gen 2026
·
Soggiorno di 4 notti
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
10
Alexandra
27 mar 2025
·
Soggiorno di 5 notti
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
10
Megan
25 set 2022
·
Soggiorno di 4 notti
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
10
miguel r
6 mag 2024
·
Soggiorno di 2 notti
Wonderful stay! Beautiful property, well maintained and great service.
Wonderful stay! Beautiful property, well maintained and great service.
6
Nicolae
23 feb 2026
·
Soggiorno di 3 notti
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Molti ospiti descrivono le camere come confortevoli, silenziose e a volte spaziose, ma diversi citano letti eccessivamente morbidi, docce piccole o scomode, e l'assegnazione occasionale di camere meno desiderabili o accessibili; alcune camere più piccole hanno portato gli ospiti a richiedere un upgrade.
Recensioni degli ospiti correlate
10
Christy
29 gen 2024
·
Soggiorno di 4 notti
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
10
Derek
21 mag 2025
·
Soggiorno di 5 notti
Excellent room quality, service and location. Perfect for exploring central Madrid!
Excellent room quality, service and location. Perfect for exploring central Madrid!
10
Alexandra
27 mar 2025
·
Soggiorno di 5 notti
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
8
Fernanda
19 set 2025
·
Soggiorno di 1 notte
Hotel lindo om equipe simpática e atenciosa. O quarto é confortável, embora o chuveiro seja um pouco apertado. O único ponto que me deixou insatisfeita foi em relação a algumas impressões que solicitei: não fui informada previamente de que haveria cobrança e, no check-out, fui surpreendida com a taxa de 26 euros pelas impressões — um valor que considero excessivo para um serviço tão simples "feito em casa". Apesar disso, tive uma boa expêriencia no hotel.
Hotel lindo om equipe simpática e atenciosa. O quarto é confortável, embora o chuveiro seja um pouco apertado. O único ponto que me deixou insatisfeita foi em relação a algumas impressões que solicitei: não fui informada previamente de que haveria cobrança e, no check-out, fui surpreendida com a taxa de 26 euros pelas impressões — um valor que considero excessivo para um serviço tão simples "feito em casa". Apesar disso, tive uma boa expêriencia no hotel.
4
Mr Dennis
4 nov 2023
·
Soggiorno di 1 notte
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
6
Nicolae
23 feb 2026
·
Soggiorno di 3 notti
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Peter
11 gen 2023
·
Soggiorno di 1 notte
The original room was on the smaller size but I upgraded to a nicer room and was very pleased with it.
The original room was on the smaller size but I upgraded to a nicer room and was very pleased with it.
6
Kam
12 nov 2025
·
Soggiorno di 1 notte
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Amy
23 dic 2024
·
Soggiorno di 4 notti
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
8
Maria
2 apr 2023
·
Soggiorno di 3 notti
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
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Servizio
Il servizio è ampiamente descritto come caloroso, proattivo e disponibile da parte della reception, del bar, del personale addetto ai bagagli e del servizio di pulizia, con apprezzamento per il check-in anticipato e i piccoli gesti. Alcuni ospiti hanno segnalato una ricezione incoerente o scortese e problemi durante la prenotazione tramite terze parti o con i vantaggi VIP.
Recensioni degli ospiti correlate
10
Melissa
24 ott 2023
·
Soggiorno di 3 notti
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16 mar 2024
·
Soggiorno di 2 notti
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17 gen 2026
·
Soggiorno di 4 notti
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
8
Laura
17 giu 2025
·
Soggiorno di 3 notti
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
4
Mr Dennis
4 nov 2023
·
Soggiorno di 1 notte
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
10
Megan
25 set 2022
·
Soggiorno di 4 notti
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
10
Eileen
6 set 2025
·
Soggiorno di 6 notti
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
6
Nicolae
23 feb 2026
·
Soggiorno di 3 notti
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Claire
4 set 2025
·
Soggiorno di 2 notti
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
8
Maria
2 apr 2023
·
Soggiorno di 3 notti
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
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Posizione
La posizione è elogiata per essere facilmente raggiungibile a piedi e comoda, centrale ma tranquilla, con una stazione della metropolitana, un mercato, caffè e ristoranti nelle vicinanze.
Recensioni degli ospiti correlate
10
Derek
21 mag 2025
·
Soggiorno di 5 notti
Excellent room quality, service and location. Perfect for exploring central Madrid!
Excellent room quality, service and location. Perfect for exploring central Madrid!
10
Alexandra
27 mar 2025
·
Soggiorno di 5 notti
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
10
Quentin
22 feb 2022
·
Soggiorno di 3 notti
Très agréable, service parfait, bon emplacement pour se déplacer dans madrid (20mn à pied de tout les endroits à visiter) Pour résumer en un mot : parfait
Très agréable, service parfait, bon emplacement pour se déplacer dans madrid (20mn à pied de tout les endroits à visiter) Pour résumer en un mot : parfait
10
Eileen
6 set 2025
·
Soggiorno di 6 notti
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
6
Nicolae
23 feb 2026
·
Soggiorno di 3 notti
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Claire
4 set 2025
·
Soggiorno di 2 notti
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
10
Paula
12 ott 2023
·
Soggiorno di 1 notte
This is a really wonderful boutique find in a very fun neighborhood in Madrid.
This is a really wonderful boutique find in a very fun neighborhood in Madrid.
10
Christina
12 giu 2023
·
Soggiorno di 2 notti
Love the market across the street
Love the market across the street
6
Kam
12 nov 2025
·
Soggiorno di 1 notte
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Martin
15 ott 2023
·
Soggiorno di 3 notti
Great hotel and breakfast, ideal location
Great hotel and breakfast, ideal location
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Ristorazione
La colazione è spesso elogiata per la freschezza, la varietà e la qualità. Il bar e il lounge sono apprezzati, ma i commenti sulla cena sono contrastanti.
Recensioni degli ospiti correlate
10
Melissa
24 ott 2023
·
Soggiorno di 3 notti
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16 mar 2024
·
Soggiorno di 2 notti
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17 gen 2026
·
Soggiorno di 4 notti
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
10
Natalie
17 gen 2024
·
Soggiorno di 1 notte
Fantastic stay, fantastic dinner and drinks.
Fantastic stay, fantastic dinner and drinks.
6
Nicolae
23 feb 2026
·
Soggiorno di 3 notti
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
arnaud
23 giu 2024
·
Soggiorno di 2 notti
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
10
Manuel Alejandro Arias
27 mar 2024
·
Soggiorno di 4 notti
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
10
arnaud
6 lug 2025
·
Soggiorno di 2 notti
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
10
Benjamin
18 mag 2024
·
Soggiorno di 2 notti
Experiencia única desde la llegada (nos dieron la habitación 7am), personal amable, habitación maravillosa y para terminar, el desayuno exquisito y abundante. Volvería una y mil veces
Experiencia única desde la llegada (nos dieron la habitación 7am), personal amable, habitación maravillosa y para terminar, el desayuno exquisito y abundante. Volvería una y mil veces
10
JORGE
8 set 2024
·
Soggiorno di 1 notte
It's a really nice hotel, a deliciuos breakfast.
It's a really nice hotel, a deliciuos breakfast.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Juan Manuel
3 settimane fa
·
Soggiorno di 3 notti
Todo estuvo muy bien, es un barrio lindo
Todo estuvo muy bien, es un barrio lindo
10
Emily
23 ago 2026
·
Soggiorno di 3 notti
Staff at Urso are the stand out. Everyone was always so willing to go out of their way to make our stay memorable. From the front door to the front desk to the servers to room attendants. Everyone was wonderful!
Staff at Urso are the stand out. Everyone was always so willing to go out of their way to make our stay memorable. From the front door to the front desk to the servers to room attendants. Everyone was wonderful!
10
Cesar Renato
14 ago 2026
·
Soggiorno di 2 notti
Incrível estadia! Hotel fabuloso, quarto muito confortável, SPA e Piscina maravilhosos. Recomendo!!! Top
Incrível estadia! Hotel fabuloso, quarto muito confortável, SPA e Piscina maravilhosos. Recomendo!!! Top
10
Janine
13 mag 2026
·
Soggiorno di 4 notti
Quarto limpo, cama ótima, café da manhã bom
Quarto limpo, cama ótima, café da manhã bom
10
Sharon
10 mag 2026
·
Soggiorno di 4 notti
Highly recommended, excellent stay in Madrid. Staff was very helpful, room was beautiful and amazing location
Highly recommended, excellent stay in Madrid. Staff was very helpful, room was beautiful and amazing location
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-26: 1180.0799289916993USD
- 2026-09-27: 503.97120511779787USD
- 2026-09-28: 638.4852256164551USD
- 2026-09-29: 576.4697683044434USD
- 2026-09-30: 559.2011471832276USD
- 2026-10-01: 686.6328495849609USD
- 2026-10-02: 689.9246566955567USD
- 2026-10-03: NO DATA
- 2026-10-04: 519.3719984161377USD
- 2026-10-05: NO DATA
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: 516.888003982544USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 512.9999839782715USD
- 2026-10-12: 481.6800178894043USD
- 2026-10-13: 448.9236275115967USD
- 2026-10-14: 580.7375694213868USD
- 2026-10-15: 576.8496189422607USD
- 2026-10-16: 584.6040018676758USD
- 2026-10-17: 565.2179924102783USD
- 2026-10-18: 534.2003911834717USD
- 2026-10-19: 441.1692098236084USD
- 2026-10-20: 448.9236275115967USD
- 2026-10-21: 487.68480050354003USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: 498.7980127807617USD
- 2026-10-28: 394.65358438110354USD
- 2026-10-29: 425.67118560791016USD
- 2026-10-30: 425.67118560791016USD
- 2026-10-31: 435.4991907897949USD
- 2026-11-01: 388.7568090820312USD
- 2026-11-02: 355.88160022888184USD
- 2026-11-03: 363.6360179168701USD
- 2026-11-04: 373.16158871154784USD
- 2026-11-05: 536.7707706115723USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 371.37958968200684USD
- 2026-11-10: 348.1272173034668USD
- 2026-11-11: 340.3727996154785USD
- 2026-11-12: 355.88160022888184USD
- 2026-11-13: 386.89916669311526USD
- 2026-11-14: 402.39719090881346USD
- 2026-11-15: 363.6360179168701USD
- 2026-11-16: 386.89916669311526USD
- 2026-11-17: 379.1340073699951USD
- 2026-11-18: 379.1340073699951USD
- 2026-11-19: 348.1272173034668USD
- 2026-11-20: 394.65358438110354USD
- 2026-11-21: 433.41479213562013USD
- 2026-11-22: 379.1340073699951USD
- 2026-11-23: 363.6360179168701USD
- 2026-11-24: 386.89916669311526USD
- 2026-11-25: 371.37958968200684USD
- 2026-11-26: 381.2399935821533USD
Questa struttura offre il servizio di trasferimento dall'aeroporto (potrebbero essere previsti supplementi). Per usufruirne, prima della partenza occorre comunicare alla struttura i dettagli relativi all'arrivo, utilizzando i recapiti indicati nella conferma ricevuta in seguito alla prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- La struttura richiedere un'autorizzazione all'addebito su carta di credito per l'intero importo del soggiorno al momento del check-in.
- In base alla normativa vigente, non si accettano pagamenti in contanti per importi superiori a 1000 EUR. Per maggiori informazioni, contatta direttamente la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un hotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- La struttura accetta animali domestici solo in camere specifiche. Il servizio è a pagamento (le tariffe sono indicate nella sezione apposita). Per richiedere una di queste camere, gli ospiti devono mettersi in contatto direttamente con la struttura utilizzando i recapiti presenti nella conferma della prenotazione.
- Costo colazione a buffet: 38.5 EUR a persona (importo approssimativo).
- Navetta per l'aeroporto: 90 EUR per veicolo (solo andata)
- Parcheggio non assistito: 30.80 EUR al giorno
- Servizio parcheggio: 33 EUR, al giorno
- Supplemento per animali domestici: 50 EUR ad animale, a notte
- Non vengono richiesti supplementi per gli animali di servizio
- Il check-out posticipato è a pagamento e soggetto a disponibilità
- Letto aggiuntivo: 105.0 EUR a notte
- Supplemento spa: 35 EUR a notte
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Servizi
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Noleggio biciclette
Deposito bagagli
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio valet
Stazione di ricarica per auto elettriche
Parking Onsite
Internet
Wi-fi gratuito
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Idromassaggio/Jacuzzi
Massaggi
SPA e centro benessere
Trattamenti corpo
Trattamenti viso
Colazione in camera
Disponibilità camere anallergiche
Family room
Snack Bar/Deli
Attività
Piscina
Piscina coperta
Musica dal vivo
Pool (Indoor)
Fitness Center (nearby)