URSO Hotel & Spa, a Small Luxury Hotel of the World
US$ 627
/noite
Média para setembro
Preços para URSO Hotel & Spa, a Small Luxury Hotel of the World
Selecione datas para ver preços e disponibilidade
US$ 627
/noite
Média para setembro
Preços médios mensais
Em URSO Hotel & Spa, a Small Luxury Hotel of the World, o preço por noite é, em média, US$ 349 no mês mais barato (agosto) e US$ 631 no mês mais caro (outubro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 408 |
| fevereiro | US$ 374 |
| março | US$ 453 |
| abril | US$ 497 |
| maio | US$ 547 |
| junho | US$ 572 |
| julho | US$ 415 |
| agosto | US$ 349 |
| setembro | US$ 627 |
| outubro | US$ 631 |
| novembro | US$ 484 |
| dezembro | US$ 423 |
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set. · US$ 627
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Mais caro: outubro (aprox. US$ 631)
Mais barato: agosto (aprox. US$ 349)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se um health club aberto 24 horas, uma piscina int...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se um health club aberto 24 horas, uma piscina interior e uma banheira de hidromassagem. Este hotel de estilo mediterrânico conta ainda com Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa). Apanhe o autocarro do hotel para visitar os principais pontos de interesse do local.
Comodidades para negócios
As principais comodidades incluem acesso à internet com fios grátis, aluguer de limusinas e jornais grátis no lobby. Planeia um evento em Madrid? Este hotel dispõe de um centro de conferências e de salas de reuniões, com uma área total de 175 metros quadrados. O hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento no local.
Restaurante
Peça o seu cocktail favorito no bar/lounge. O hotel serve pequenos-almoços buffet diariamente entre as 07:00 e as 11:00 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 78 quartos, com um minibar e um televisor de ecrã plano. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais via satélite. As casas de banho privativas, com uma combinação polibã/banheira, dispõem de uma banheira de imersão total e de artigos de higiene grátis. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de secretárias.
Localização
Uma estadia URSO Hotel & Spa coloca-o no coração de Madrid, a 15 minutos a pé de Gran Via e de Paseo de la Castellana. Este hotel de luxo está a 1,2 km (0,7 mi) de Plaza de Cibeles e a 1,9 km (1,2 mi) de Parque de El Retiro.
O que há nas proximidades
Paseo de la Castellana(0.3 milhas)
Plaza de Chueca(0.3 milhas)
Plaza de Colón(0.6 milhas)
Gran Via(0.6 milhas)
Casino Gran Vía(0.6 milhas)
Museo Nacional Arqueológico(0.6 milhas)
Calle de Alcalá(0.6 milhas)
Golden Mile(0.6 milhas)
Círculo de Bellas Artes(0.7 milhas)
Paseo del Prado(0.7 milhas)
El Corte Inglés(0.7 milhas)
Calle Preciados(0.7 milhas)
Plaza de Callao(0.7 milhas)
Plaza de Cibeles(0.7 milhas)
Universidad Pontificia Comillas(0.7 milhas)
O aeroporto preferencial para URSO Hotel & Spa é o de Madrid (MAD-Adolfo Suárez Madrid-Barajas)(9 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento
Localização
Mejía Lequerica, 8, Justicia, Madrid, Espanha
Paseo de la Castellana (0.3 milhas)
Plaza de Chueca (0.3 milhas)
Plaza de Colón (0.6 milhas)
Gran Via (0.6 milhas)
Casino Gran Vía (0.6 milhas)
Museo Nacional Arqueológico (0.6 milhas)
Opções de quartos
4
Quarto Duplo ou Twin Deluxe, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
258 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
7
Quarto Duplo ou Twin Júnior, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
431 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
6
Quarto Duplo Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
258 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
11
Suite, terraço
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
431 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Suite Júnior
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 3
431 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
5
Quarto Familiar
Detalhes do quarto
4× Camas Individuais
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
9
Suite Júnior, terraço
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
463 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
7
Suite
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
646 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
5
Quarto Duplo Superior
Detalhes do quarto
2 Camas Individuais
1 Cama De Casal Extragrande
Dormidas 2
237 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
Avaliações dos hóspedes sobre URSO Hotel & Spa, a Small Luxury Hotel of the World
8.9
Fabuloso
Com base em 658 avaliações verificadas
Quem se hospeda aqui?
Negócios
17%
Casal
53%
Família
12%
Grupos
10%
Individual
6%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No URSO Hotel & Spa, um Small Luxury Hotel of the World, os hóspedes elogiam frequentemente o serviço atencioso e proativo, o ambiente histórico elegante e a localização conveniente, numa zona calma, perto de transportes públicos, lojas e restaurantes.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No URSO Hotel & Spa, um Small Luxury Hotel of the World, os hóspedes elogiam frequentemente o serviço atencioso e proativo, o ambiente histórico elegante e a localização conveniente, numa zona calma, perto de transportes públicos, lojas e restaurantes.
Os quartos costumam ser confortáveis, espaçosos e silenciosos, embora alguns comentários mencionem camas mais macias, chuveiros pequenos ou pouco práticos e, ocasionalmente, a atribuição de quartos menos desejáveis através de reservas de terceiros. O pequeno-almoço é amplamente apreciado e o piano no bar do lobby cria um ambiente agradável, mas os comentários sobre o jantar são variados e vários hóspedes mencionam preços elevados e taxas adicionais, particularmente para o acesso ao spa e alguns serviços de quarto ou de negócios. Espere hospitalidade e estilo refinados, com custos e certos detalhes dos quartos ou spa a serem considerados.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O spa no local é limpo e acolhedor, mas pequeno ou com opções limitadas, e o acesso frequentemente requer uma taxa adicional; as massagens são elogiadas. O bar do lobby com piano ao vivo adiciona ambiente, enquanto o restaurante interno recebe reações mistas.
Avaliações dos hóspedes relacionadas
10
Wendy
16 de mar. de 2024
·
A estadia foi de 2 noites
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
6
Andrej
17 de jan. de 2023
·
A estadia foi de 19.373 noites
Als Spa-Hotel ausschließlich eine 40 Grad kalte Dampfsauna anbieten ist für meine Erwartungen zu wenig.
Als Spa-Hotel ausschließlich eine 40 Grad kalte Dampfsauna anbieten ist für meine Erwartungen zu wenig.
10
Aurélien
19 de dez. de 2022
·
A estadia foi de 1 noite
Superbe hôtel en tous points. Un très bon accueil, agréable, du piano joué la journée et de l'eau qui coule sous l'escalier, qui permet une détente maximale. Le SPA est très intimiste, la réservation par créneaux permet d'être seuls. Aussi, le petit déjeuner est très bien. Tout se fait à notre demande, et c'est vraiment super bon. Enfin, mention spéciale pour la cage d'ascenseur à l'ancienne avec du bois massif, une banquette, et une double porte. Un séjour exceptionnel!!!
Superbe hôtel en tous points. Un très bon accueil, agréable, du piano joué la journée et de l'eau qui coule sous l'escalier, qui permet une détente maximale. Le SPA est très intimiste, la réservation par créneaux permet d'être seuls. Aussi, le petit déjeuner est très bien. Tout se fait à notre demande, et c'est vraiment super bon. Enfin, mention spéciale pour la cage d'ascenseur à l'ancienne avec du bois massif, une banquette, et une double porte. Un séjour exceptionnel!!!
8
Gabriele
28 de dez. de 2024
·
A estadia foi de 4 noites
Super zentral Schöner spa Bereich Sehr guter service
Super zentral Schöner spa Bereich Sehr guter service
4
Mr Dennis
4 de nov. de 2023
·
A estadia foi de 1 noite
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
6
Nicolae
23 de fev. de 2026
·
A estadia foi de 3 noites
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Manuel Alejandro Arias
27 de mar. de 2024
·
A estadia foi de 4 noites
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
10
arnaud
6 de jul. de 2025
·
A estadia foi de 2 noites
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
6
Kam
12 de nov. de 2025
·
A estadia foi de 1 noite
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Gabriel
1 de ago. de 2025
·
A estadia foi de 2 noites
La música de piano que tienen en el looby es fenomenal
La música de piano que tienen en el looby es fenomenal
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os comentários destacam consistentemente a limpeza dos quartos e das áreas comuns, com serviço de limpeza de destaque e toques atenciosos de preparação para a noite.
Avaliações dos hóspedes relacionadas
10
Melissa
24 de out. de 2023
·
A estadia foi de 3 noites
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16 de mar. de 2024
·
A estadia foi de 2 noites
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17 de jan. de 2026
·
A estadia foi de 4 noites
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
10
Alexandra
27 de mar. de 2025
·
A estadia foi de 5 noites
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
10
Megan
25 de set. de 2022
·
A estadia foi de 4 noites
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
10
miguel r
6 de mai. de 2024
·
A estadia foi de 2 noites
Wonderful stay! Beautiful property, well maintained and great service.
Wonderful stay! Beautiful property, well maintained and great service.
6
Nicolae
23 de fev. de 2026
·
A estadia foi de 3 noites
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Muitos hóspedes descrevem os quartos como confortáveis, silenciosos e, por vezes, espaçosos, mas vários mencionam camas excessivamente macias, chuveiros pequenos ou pouco práticos e, ocasionalmente, a atribuição de quartos menos desejáveis ou com acessibilidade limitada; alguns quartos menores levaram os hóspedes a fazer um upgrade.
Avaliações dos hóspedes relacionadas
10
Christy
29 de jan. de 2024
·
A estadia foi de 4 noites
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
10
Derek
21 de mai. de 2025
·
A estadia foi de 5 noites
Excellent room quality, service and location. Perfect for exploring central Madrid!
Excellent room quality, service and location. Perfect for exploring central Madrid!
10
Alexandra
27 de mar. de 2025
·
A estadia foi de 5 noites
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
8
Fernanda
19 de set. de 2025
·
A estadia foi de 1 noite
Hotel lindo om equipe simpática e atenciosa. O quarto é confortável, embora o chuveiro seja um pouco apertado. O único ponto que me deixou insatisfeita foi em relação a algumas impressões que solicitei: não fui informada previamente de que haveria cobrança e, no check-out, fui surpreendida com a taxa de 26 euros pelas impressões — um valor que considero excessivo para um serviço tão simples "feito em casa". Apesar disso, tive uma boa expêriencia no hotel.
Hotel lindo om equipe simpática e atenciosa. O quarto é confortável, embora o chuveiro seja um pouco apertado. O único ponto que me deixou insatisfeita foi em relação a algumas impressões que solicitei: não fui informada previamente de que haveria cobrança e, no check-out, fui surpreendida com a taxa de 26 euros pelas impressões — um valor que considero excessivo para um serviço tão simples "feito em casa". Apesar disso, tive uma boa expêriencia no hotel.
4
Mr Dennis
4 de nov. de 2023
·
A estadia foi de 1 noite
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
6
Nicolae
23 de fev. de 2026
·
A estadia foi de 3 noites
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Peter
11 de jan. de 2023
·
A estadia foi de 1 noite
The original room was on the smaller size but I upgraded to a nicer room and was very pleased with it.
The original room was on the smaller size but I upgraded to a nicer room and was very pleased with it.
6
Kam
12 de nov. de 2025
·
A estadia foi de 1 noite
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Amy
23 de dez. de 2024
·
A estadia foi de 4 noites
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
8
Maria
2 de abr. de 2023
·
A estadia foi de 3 noites
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente descrito como atencioso, proativo e prestativo em toda a receção, bar, staff de bellboy e serviço de limpeza, com check-ins antecipados e pequenos gestos apreciados. Alguns hóspedes relataram receções inconsistentes ou pouco simpáticas e problemas ao reservar através de terceiros ou com benefícios VIP.
Avaliações dos hóspedes relacionadas
10
Melissa
24 de out. de 2023
·
A estadia foi de 3 noites
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16 de mar. de 2024
·
A estadia foi de 2 noites
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17 de jan. de 2026
·
A estadia foi de 4 noites
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
8
Laura
17 de jun. de 2025
·
A estadia foi de 3 noites
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
4
Mr Dennis
4 de nov. de 2023
·
A estadia foi de 1 noite
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
10
Megan
25 de set. de 2022
·
A estadia foi de 4 noites
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
10
Eileen
6 de set. de 2025
·
A estadia foi de 6 noites
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
6
Nicolae
23 de fev. de 2026
·
A estadia foi de 3 noites
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Claire
4 de set. de 2025
·
A estadia foi de 2 noites
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
8
Maria
2 de abr. de 2023
·
A estadia foi de 3 noites
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
A localização é elogiada por ser acessível a pé e conveniente, central e calma, com uma estação de metro, mercado, cafés e restaurantes nas proximidades.
Avaliações dos hóspedes relacionadas
10
Derek
21 de mai. de 2025
·
A estadia foi de 5 noites
Excellent room quality, service and location. Perfect for exploring central Madrid!
Excellent room quality, service and location. Perfect for exploring central Madrid!
10
Alexandra
27 de mar. de 2025
·
A estadia foi de 5 noites
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
10
Quentin
22 de fev. de 2022
·
A estadia foi de 3 noites
Très agréable, service parfait, bon emplacement pour se déplacer dans madrid (20mn à pied de tout les endroits à visiter) Pour résumer en un mot : parfait
Très agréable, service parfait, bon emplacement pour se déplacer dans madrid (20mn à pied de tout les endroits à visiter) Pour résumer en un mot : parfait
10
Eileen
6 de set. de 2025
·
A estadia foi de 6 noites
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
6
Nicolae
23 de fev. de 2026
·
A estadia foi de 3 noites
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Claire
4 de set. de 2025
·
A estadia foi de 2 noites
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
10
Paula
12 de out. de 2023
·
A estadia foi de 1 noite
This is a really wonderful boutique find in a very fun neighborhood in Madrid.
This is a really wonderful boutique find in a very fun neighborhood in Madrid.
10
Christina
12 de jun. de 2023
·
A estadia foi de 2 noites
Love the market across the street
Love the market across the street
6
Kam
12 de nov. de 2025
·
A estadia foi de 1 noite
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Martin
15 de out. de 2023
·
A estadia foi de 3 noites
Great hotel and breakfast, ideal location
Great hotel and breakfast, ideal location
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O pequeno-almoço é frequentemente elogiado pela frescura, variedade e qualidade. O bar e o lounge são apreciados, mas os comentários sobre o jantar são variados.
Avaliações dos hóspedes relacionadas
10
Melissa
24 de out. de 2023
·
A estadia foi de 3 noites
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16 de mar. de 2024
·
A estadia foi de 2 noites
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17 de jan. de 2026
·
A estadia foi de 4 noites
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
10
Natalie
17 de jan. de 2024
·
A estadia foi de 1 noite
Fantastic stay, fantastic dinner and drinks.
Fantastic stay, fantastic dinner and drinks.
6
Nicolae
23 de fev. de 2026
·
A estadia foi de 3 noites
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
arnaud
23 de jun. de 2024
·
A estadia foi de 2 noites
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
10
Manuel Alejandro Arias
27 de mar. de 2024
·
A estadia foi de 4 noites
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
10
arnaud
6 de jul. de 2025
·
A estadia foi de 2 noites
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
10
Benjamin
18 de mai. de 2024
·
A estadia foi de 2 noites
Experiencia única desde la llegada (nos dieron la habitación 7am), personal amable, habitación maravillosa y para terminar, el desayuno exquisito y abundante. Volvería una y mil veces
Experiencia única desde la llegada (nos dieron la habitación 7am), personal amable, habitación maravillosa y para terminar, el desayuno exquisito y abundante. Volvería una y mil veces
10
JORGE
8 de set. de 2024
·
A estadia foi de 1 noite
It's a really nice hotel, a deliciuos breakfast.
It's a really nice hotel, a deliciuos breakfast.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Cesar Renato
14 de ago. de 2026
·
A estadia foi de 2 noites
Incrível estadia! Hotel fabuloso, quarto muito confortável, SPA e Piscina maravilhosos. Recomendo!!! Top
Incrível estadia! Hotel fabuloso, quarto muito confortável, SPA e Piscina maravilhosos. Recomendo!!! Top
10
Janine
13 de mai. de 2026
·
A estadia foi de 4 noites
Quarto limpo, cama ótima, café da manhã bom
Quarto limpo, cama ótima, café da manhã bom
10
Bernardo
19 de abr. de 2026
·
A estadia foi de 5 noites
Ótimo café e cuidado nos detalhes
Ótimo café e cuidado nos detalhes
8
Michele
18 de abr. de 2026
·
A estadia foi de 1 noite
Muito boa experiência , vamos voltar com certeza
Muito boa experiência , vamos voltar com certeza
10
Rafael
12 de mar. de 2026
·
A estadia foi de 4 noites
Tudo ótimo!
Tudo ótimo!
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-25: NO DATA
- 2026-09-26: 764.3557060913085USD
- 2026-09-27: 431.7695490692139USD
- 2026-09-28: 533.7318264587402USD
- 2026-09-29: 574.6458108489991USD
- 2026-09-30: 518.2417281097412USD
- 2026-10-01: 686.6328495849609USD
- 2026-10-02: 689.6656059997558USD
- 2026-10-03: NO DATA
- 2026-10-04: 517.389523626709USD
- 2026-10-05: NO DATA
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: 514.9179394317626USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 511.44265545959473USD
- 2026-10-12: 480.40228474731447USD
- 2026-10-13: 447.20336681213377USD
- 2026-10-14: 578.5204472625733USD
- 2026-10-15: 574.6458108489991USD
- 2026-10-16: 582.3842725158692USD
- 2026-10-17: 563.06504196167USD
- 2026-10-18: 532.1649729949951USD
- 2026-10-19: 439.4864231781006USD
- 2026-10-20: 447.20336681213377USD
- 2026-10-21: 485.8311210479736USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: 496.89382330627444USD
- 2026-10-28: 393.1417600708008USD
- 2026-10-29: 424.04182903747557USD
- 2026-10-30: 424.04182903747557USD
- 2026-10-31: 433.8309696624756USD
- 2026-11-01: 387.2704309753418USD
- 2026-11-02: 354.52481699523923USD
- 2026-11-03: 362.25253702697756USD
- 2026-11-04: 371.7394866027832USD
- 2026-11-05: 534.2480159088135USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 369.9694458984375USD
- 2026-11-10: 346.8078733612061USD
- 2026-11-11: 339.06941169433594USD
- 2026-11-12: 346.21079140319824USD
- 2026-11-13: 385.4248859619141USD
- 2026-11-14: 391.4708622253418USD
- 2026-11-15: 362.25253702697756USD
- 2026-11-16: 385.4248859619141USD
- 2026-11-17: 377.68635476989743USD
- 2026-11-18: 377.68635476989743USD
- 2026-11-19: 346.8078733612061USD
- 2026-11-20: 393.1417600708008USD
- 2026-11-21: 431.7695490692139USD
- 2026-11-22: 377.68635476989743USD
- 2026-11-23: 362.25253702697756USD
- 2026-11-24: 385.4248859619141USD
- 2026-11-25: 408.01437083129883USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- No registo de entrada, o estabelecimento emitirá uma autorização equivalente ao montante total da reserva no cartão de crédito do cliente.
- Devido às regulamentações nacionais, as transações em numerário neste alojamento não poderão exceder 1000 EUR. Para mais informações, contacte o alojamento através dos dados que constam na confirmação de reserva.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Este alojamento aceita animais de estimação apenas em quartos específicos (a estadia está sujeita a custos adicionais, discriminados na secção "Taxas"). Os clientes podem solicitar um destes quartos contactando o alojamento diretamente, utilizando as informações de contacto que constam na sua confirmação de reserva.
- Tarifa de pequeno-almoço buffet: 38.5 EUR por pessoa (valor aproximado)
- Tarifa de transporte (aeroporto): 90 EUR por veículo (só ida)
- Tarifa de estacionamento: 30.80 EUR por dia
- Tarifa de estacionamento com motorista: 33 EUR por dia
- Estadia de animais de estimação: 50 EUR por animal, por noite
- Os animais de serviço estão isentos de taxas
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Cama desdobrável: 105.0 EUR por noite
- Taxa de spa: 35 EUR por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
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Piscina
Serviço de quartos
Serviço de estacionamento
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Banheira de hidromassagem/Jacúzi
Massagem
Spa/Health club
Tratamentos corporais
Tratamentos de beleza
Pequeno-almoço no quarto
Quarto para pessoas com alergia
Sala familiar
Snack Bar/Deli
Atividades
Piscina
Piscina interior
Música ao vivo
Pool (Indoor)
Fitness Center (nearby)
Serviços
Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Cofre
Aluguer de bicicletas
Depósito de bagagem
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Serviço de estacionamento
Estação de carregamento para automóveis elétricos
Parking Onsite
Internet
Wi-fi gratuito