URSO Hotel & Spa, a Small Luxury Hotel of the World
US$ 627
/ noite
Média para setembro
Preços para URSO Hotel & Spa, a Small Luxury Hotel of the World
Selecione datas para ver preços e disponibilidade
US$ 627
/ noite
Média para setembro
Média de preços por mês
Em URSO Hotel & Spa, a Small Luxury Hotel of the World, a diária custa em média US$ 349 no mês mais barato (agosto) e US$ 631 no mês mais caro (outubro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 408 |
| fevereiro | US$ 374 |
| março | US$ 453 |
| abril | US$ 497 |
| maio | US$ 547 |
| junho | US$ 572 |
| julho | US$ 415 |
| agosto | US$ 349 |
| setembro | US$ 627 |
| outubro | US$ 631 |
| novembro | US$ 484 |
| dezembro | US$ 423 |
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set. · US$ 627
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Mais caro: outubro (aprox. US$ 631)
Mais barato: agosto (aprox. US$ 349)
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como um centro de bem-estar 24 horas, uma piscina interna e uma...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como um centro de bem-estar 24 horas, uma piscina interna e uma banheira de hidromassagem. este hotel em estilo mediterrâneo também oferece Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa). Os hóspedes podem pegar o traslado local (sobretaxa) para as atrações da área.
Comodidades
As comodidades presentes incluem acesso grátis à internet com fio, serviço de limusine/carro disponível e jornais de cortesia no saguão. Hotel possui um espaço de 175 metros quadrados, contendo um centro de conferências e salas de reunião, e é o local ideal para quem está planejando eventos em Madri. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento sem manobrista (sujeito a cobrança) no local.
Jantar
Saboreie uma deliciosa refeição no Casa Felisa ou hospede-se no local e aproveite o serviço de quarto 24 horas deste hotel. Mate sua sede com sua bebida favorita em um bar/lounge. Há café da manhã (buffet) disponível diariamente, entre 7h e 11h, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 78 quartos com frigobares e TVs de tela plana. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e TVs com canais via satélite para a sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta banheiras e produtos de toalete de cortesia. As comodidades incluem telefones, além de cofres para notebook e escrivaninhas.
Localização
Com excelente localização no coração de Madri, URSO Hotel & Spa está a 15 minutos de caminhada de Gran Via e de Paseo de la Castellana. Este hotel de luxo fica a 1,2 km de Plaza de Cibeles e a 1,9 km de Parque El Retiro.
Lugares próximos
Paseo de la Castellana(0.3 milhas)
Plaza de Chueca(0.3 milhas)
Plaza de Colón(0.6 milhas)
Gran Via(0.6 milhas)
Casino Gran Vía(0.6 milhas)
Museu Arqueológico Nacional da Espanha(0.6 milhas)
Calle de Alcalá(0.6 milhas)
Milla de Oro(0.6 milhas)
Círculo de Bellas Artes(0.7 milhas)
Paseo del Prado(0.7 milhas)
El Corte Inglés(0.7 milhas)
Calle de Preciados(0.7 milhas)
Plaza de Callao(0.7 milhas)
Plaza de Cibeles(0.7 milhas)
Universidade Pontifícia Comillas(0.7 milhas)
O aeroporto mais próximo para chegar a URSO Hotel & Spa fica em Aeroporto Adolfo Suárez Madrid-Barajas (MAD)(9 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista
Localização
Mejía Lequerica, 8, Justicia, Madri, Espanha
Paseo de la Castellana (0.3 milhas)
Plaza de Chueca (0.3 milhas)
Plaza de Colón (0.6 milhas)
Gran Via (0.6 milhas)
Casino Gran Vía (0.6 milhas)
Museu Arqueológico Nacional da Espanha (0.6 milhas)
Opções de quarto
4
Quarto casal ou duplo luxo, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Solteiro
Acomoda 2
258 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
7
Quarto casal ou duplo júnior, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Solteiro
Acomoda 2
431 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
6
Quarto casal luxo
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Solteiro
Acomoda 2
258 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
11
Suíte, terraço
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Solteiro
Acomoda 2
431 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Suíte júnior
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Solteiro
Acomoda 3
431 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
5
Quarto família
Detalhes do quarto
4× Camas De Solteiro
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
9
Suíte júnior, terraço
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Solteiro
Acomoda 2
463 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão profunda
7
Suíte
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Solteiro
Acomoda 2
646 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
5
Quarto casal superior
Detalhes do quarto
2 Camas De Solteiro
1 Cama De Casal Extragrande
Acomoda 2
237 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão profunda
Avaliações dos hóspedes sobre URSO Hotel & Spa, a Small Luxury Hotel of the World
8.9
Fabuloso
Com base em 658 avaliações verificadas
Quem se hospeda aqui?
Negócios
17%
Casal
53%
Famílias
12%
Grupos
10%
Viajantes individuais
6%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No URSO Hotel & Spa, um Small Luxury Hotel of the World, os hóspedes frequentemente elogiam o serviço atencioso e proativo, o ambiente histórico elegante e a localização conveniente, em um bairro tranquilo, perto de transporte público, lojas e restaurantes.
Leia maisIsso foi útil?
Opinião dos hóspedes
No URSO Hotel & Spa, um Small Luxury Hotel of the World, os hóspedes frequentemente elogiam o serviço atencioso e proativo, o ambiente histórico elegante e a localização conveniente, em um bairro tranquilo, perto de transporte público, lojas e restaurantes.
Os quartos são frequentemente confortáveis, espaçosos e silenciosos, embora algumas avaliações mencionem camas mais macias, chuveiros pequenos ou mal localizados e, ocasionalmente, a atribuição de quartos menos desejáveis através de reservas de terceiros. O café da manhã é amplamente apreciado e o piano no bar do lobby cria uma atmosfera agradável, mas o feedback sobre o jantar é misto e vários hóspedes apontam preços altos e taxas extras, particularmente para acesso ao spa e alguns serviços de quarto ou de negócios. Espere hospitalidade e estilo refinados, com custos e certos detalhes de quarto ou spa a serem observados.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O spa no local é limpo e acolhedor, mas pequeno ou com opções limitadas, e o acesso geralmente requer uma taxa extra; as massagens são elogiadas. O bar no lobby com piano ao vivo adiciona atmosfera, enquanto o restaurante interno recebe reações mistas.
Avaliações dos hóspedes relacionadas
10
Wendy
16 de mar. de 2024
·
Hospedou-se por 2 noites
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
6
Andrej
17 de jan. de 2023
·
Hospedou-se por 19.373 noites
Als Spa-Hotel ausschließlich eine 40 Grad kalte Dampfsauna anbieten ist für meine Erwartungen zu wenig.
Als Spa-Hotel ausschließlich eine 40 Grad kalte Dampfsauna anbieten ist für meine Erwartungen zu wenig.
10
Aurélien
19 de dez. de 2022
·
Hospedou-se por 1 noite
Superbe hôtel en tous points. Un très bon accueil, agréable, du piano joué la journée et de l'eau qui coule sous l'escalier, qui permet une détente maximale. Le SPA est très intimiste, la réservation par créneaux permet d'être seuls. Aussi, le petit déjeuner est très bien. Tout se fait à notre demande, et c'est vraiment super bon. Enfin, mention spéciale pour la cage d'ascenseur à l'ancienne avec du bois massif, une banquette, et une double porte. Un séjour exceptionnel!!!
Superbe hôtel en tous points. Un très bon accueil, agréable, du piano joué la journée et de l'eau qui coule sous l'escalier, qui permet une détente maximale. Le SPA est très intimiste, la réservation par créneaux permet d'être seuls. Aussi, le petit déjeuner est très bien. Tout se fait à notre demande, et c'est vraiment super bon. Enfin, mention spéciale pour la cage d'ascenseur à l'ancienne avec du bois massif, une banquette, et une double porte. Un séjour exceptionnel!!!
8
Gabriele
28 de dez. de 2024
·
Hospedou-se por 4 noites
Super zentral Schöner spa Bereich Sehr guter service
Super zentral Schöner spa Bereich Sehr guter service
4
Mr Dennis
4 de nov. de 2023
·
Hospedou-se por 1 noite
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
6
Nicolae
23 de fev. de 2026
·
Hospedou-se por 3 noites
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Manuel Alejandro Arias
27 de mar. de 2024
·
Hospedou-se por 4 noites
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
10
arnaud
6 de jul. de 2025
·
Hospedou-se por 2 noites
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
6
Kam
12 de nov. de 2025
·
Hospedou-se por 1 noite
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Gabriel
1 de ago. de 2025
·
Hospedou-se por 2 noites
La música de piano que tienen en el looby es fenomenal
La música de piano que tienen en el looby es fenomenal
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
As avaliações consistentemente notam quartos e áreas comuns muito limpos, com serviço de limpeza excepcional e toques atenciosos no serviço de preparação para dormir.
Avaliações dos hóspedes relacionadas
10
Melissa
24 de out. de 2023
·
Hospedou-se por 3 noites
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16 de mar. de 2024
·
Hospedou-se por 2 noites
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17 de jan. de 2026
·
Hospedou-se por 4 noites
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
10
Alexandra
27 de mar. de 2025
·
Hospedou-se por 5 noites
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
10
Megan
25 de set. de 2022
·
Hospedou-se por 4 noites
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
10
miguel r
6 de mai. de 2024
·
Hospedou-se por 2 noites
Wonderful stay! Beautiful property, well maintained and great service.
Wonderful stay! Beautiful property, well maintained and great service.
6
Nicolae
23 de fev. de 2026
·
Hospedou-se por 3 noites
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Muitos hóspedes descrevem os quartos como confortáveis, silenciosos e, às vezes, espaçosos, mas vários citam camas excessivamente macias, chuveiros pequenos ou mal localizados e, ocasionalmente, a atribuição de quartos menos desejáveis ou com acessibilidade limitada; alguns quartos menores levaram os hóspedes a fazer um upgrade.
Avaliações dos hóspedes relacionadas
10
Christy
29 de jan. de 2024
·
Hospedou-se por 4 noites
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
10
Derek
21 de mai. de 2025
·
Hospedou-se por 5 noites
Excellent room quality, service and location. Perfect for exploring central Madrid!
Excellent room quality, service and location. Perfect for exploring central Madrid!
10
Alexandra
27 de mar. de 2025
·
Hospedou-se por 5 noites
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
8
Fernanda
19 de set. de 2025
·
Hospedou-se por 1 noite
Hotel lindo om equipe simpática e atenciosa. O quarto é confortável, embora o chuveiro seja um pouco apertado. O único ponto que me deixou insatisfeita foi em relação a algumas impressões que solicitei: não fui informada previamente de que haveria cobrança e, no check-out, fui surpreendida com a taxa de 26 euros pelas impressões — um valor que considero excessivo para um serviço tão simples "feito em casa". Apesar disso, tive uma boa expêriencia no hotel.
Hotel lindo om equipe simpática e atenciosa. O quarto é confortável, embora o chuveiro seja um pouco apertado. O único ponto que me deixou insatisfeita foi em relação a algumas impressões que solicitei: não fui informada previamente de que haveria cobrança e, no check-out, fui surpreendida com a taxa de 26 euros pelas impressões — um valor que considero excessivo para um serviço tão simples "feito em casa". Apesar disso, tive uma boa expêriencia no hotel.
4
Mr Dennis
4 de nov. de 2023
·
Hospedou-se por 1 noite
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
6
Nicolae
23 de fev. de 2026
·
Hospedou-se por 3 noites
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Peter
11 de jan. de 2023
·
Hospedou-se por 1 noite
The original room was on the smaller size but I upgraded to a nicer room and was very pleased with it.
The original room was on the smaller size but I upgraded to a nicer room and was very pleased with it.
6
Kam
12 de nov. de 2025
·
Hospedou-se por 1 noite
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Amy
23 de dez. de 2024
·
Hospedou-se por 4 noites
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
8
Maria
2 de abr. de 2023
·
Hospedou-se por 3 noites
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é amplamente descrito como atencioso, proativo e prestativo em toda a recepção, bar, carregadores e serviço de limpeza, com check-ins antecipados e pequenos gestos apreciados. Alguns hóspedes relataram recepção inconsistente ou pouco amigável e problemas ao reservar por meio de terceiros ou com benefícios VIP.
Avaliações dos hóspedes relacionadas
10
Melissa
24 de out. de 2023
·
Hospedou-se por 3 noites
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16 de mar. de 2024
·
Hospedou-se por 2 noites
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17 de jan. de 2026
·
Hospedou-se por 4 noites
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
8
Laura
17 de jun. de 2025
·
Hospedou-se por 3 noites
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
4
Mr Dennis
4 de nov. de 2023
·
Hospedou-se por 1 noite
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
10
Megan
25 de set. de 2022
·
Hospedou-se por 4 noites
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
This hotel is warm and friendly and super clean and luxurious. I highly recommend it. Every interaction with staff was warm and helpful. The room we had was filled with everything we needed to unpack and enjoy our four nights in Madrid. Also perfect for our afternoon siesta. I will recommend it to everyone who asks how my trip was.
10
Eileen
6 de set. de 2025
·
Hospedou-se por 6 noites
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
6
Nicolae
23 de fev. de 2026
·
Hospedou-se por 3 noites
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Claire
4 de set. de 2025
·
Hospedou-se por 2 noites
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
8
Maria
2 de abr. de 2023
·
Hospedou-se por 3 noites
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run. This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there. We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full. Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
A localização é elogiada por ser acessível a pé e conveniente, central, mas tranquila, com uma estação de metrô, mercado, cafés e restaurantes nas proximidades.
Avaliações dos hóspedes relacionadas
10
Derek
21 de mai. de 2025
·
Hospedou-se por 5 noites
Excellent room quality, service and location. Perfect for exploring central Madrid!
Excellent room quality, service and location. Perfect for exploring central Madrid!
10
Alexandra
27 de mar. de 2025
·
Hospedou-se por 5 noites
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
10
Quentin
22 de fev. de 2022
·
Hospedou-se por 3 noites
Très agréable, service parfait, bon emplacement pour se déplacer dans madrid (20mn à pied de tout les endroits à visiter) Pour résumer en un mot : parfait
Très agréable, service parfait, bon emplacement pour se déplacer dans madrid (20mn à pied de tout les endroits à visiter) Pour résumer en un mot : parfait
10
Eileen
6 de set. de 2025
·
Hospedou-se por 6 noites
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
6
Nicolae
23 de fev. de 2026
·
Hospedou-se por 3 noites
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
Claire
4 de set. de 2025
·
Hospedou-se por 2 noites
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
10
Paula
12 de out. de 2023
·
Hospedou-se por 1 noite
This is a really wonderful boutique find in a very fun neighborhood in Madrid.
This is a really wonderful boutique find in a very fun neighborhood in Madrid.
10
Christina
12 de jun. de 2023
·
Hospedou-se por 2 noites
Love the market across the street
Love the market across the street
6
Kam
12 de nov. de 2025
·
Hospedou-se por 1 noite
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
10
Martin
15 de out. de 2023
·
Hospedou-se por 3 noites
Great hotel and breakfast, ideal location
Great hotel and breakfast, ideal location
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã é frequentemente elogiado por sua frescura, variedade e qualidade. O bar e o lounge são agradáveis, mas o feedback sobre o jantar é misto.
Avaliações dos hóspedes relacionadas
10
Melissa
24 de out. de 2023
·
Hospedou-se por 3 noites
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
10
Wendy
16 de mar. de 2024
·
Hospedou-se por 2 noites
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
10
martin
17 de jan. de 2026
·
Hospedou-se por 4 noites
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
10
Natalie
17 de jan. de 2024
·
Hospedou-se por 1 noite
Fantastic stay, fantastic dinner and drinks.
Fantastic stay, fantastic dinner and drinks.
6
Nicolae
23 de fev. de 2026
·
Hospedou-se por 3 noites
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
Beautiful lobby, excellent restaurant, great bar, and truly outstanding staff. Everyone was friendly, proactive, and professional throughout the stay. Breakfast was fresh and high quality, with both buffet and table service options. The massage treatment was very good, and cleanliness across the hotel was impeccable. Location is ideal: central yet calm at night. However, the biggest disappointment was the room. I stayed in a Deluxe Queen at nearly €500 per night and the quality did not match the price or the common areas. The design felt below average, the bed was extremely soft and uncomfortable, and the pillows caused neck pain. Bathroom fittings felt loose, shower sealing leaked water onto the floor, and overall the room experience was underwhelming for this category and rate. I stayed in much cheaper hotels with much better rooms. Pricing across the hotel is very high. €170 for a massage, cocktails close to €20, and €40 extra for spa access despite already paying premium room rates feels excessive. The spa is clean and pleasant but small and not exceptional. Overall, strong service and atmosphere, but room quality and pricing do not fully align with a luxury positioning.
10
arnaud
23 de jun. de 2024
·
Hospedou-se por 2 noites
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
10
Manuel Alejandro Arias
27 de mar. de 2024
·
Hospedou-se por 4 noites
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
10
arnaud
6 de jul. de 2025
·
Hospedou-se por 2 noites
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
10
Benjamin
18 de mai. de 2024
·
Hospedou-se por 2 noites
Experiencia única desde la llegada (nos dieron la habitación 7am), personal amable, habitación maravillosa y para terminar, el desayuno exquisito y abundante. Volvería una y mil veces
Experiencia única desde la llegada (nos dieron la habitación 7am), personal amable, habitación maravillosa y para terminar, el desayuno exquisito y abundante. Volvería una y mil veces
10
JORGE
8 de set. de 2024
·
Hospedou-se por 1 noite
It's a really nice hotel, a deliciuos breakfast.
It's a really nice hotel, a deliciuos breakfast.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Cesar Renato
14 de ago. de 2026
·
Hospedou-se por 2 noites
Incrível estadia! Hotel fabuloso, quarto muito confortável, SPA e Piscina maravilhosos. Recomendo!!! Top
Incrível estadia! Hotel fabuloso, quarto muito confortável, SPA e Piscina maravilhosos. Recomendo!!! Top
10
Janine
13 de mai. de 2026
·
Hospedou-se por 4 noites
Quarto limpo, cama ótima, café da manhã bom
Quarto limpo, cama ótima, café da manhã bom
10
Bernardo
19 de abr. de 2026
·
Hospedou-se por 5 noites
Ótimo café e cuidado nos detalhes
Ótimo café e cuidado nos detalhes
8
Michele
18 de abr. de 2026
·
Hospedou-se por 1 noite
Muito boa experiência , vamos voltar com certeza
Muito boa experiência , vamos voltar com certeza
10
Rafael
12 de mar. de 2026
·
Hospedou-se por 4 noites
Tudo ótimo!
Tudo ótimo!
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-25: NO DATA
- 2026-09-26: 727.0057254059449USD
- 2026-09-27: 431.79191269259644USD
- 2026-09-28: 533.759471246521USD
- 2026-09-29: 574.6755747879333USD
- 2026-09-30: 518.2685705835877USD
- 2026-10-01: 686.668413923584USD
- 2026-10-02: 689.7013274208374USD
- 2026-10-03: NO DATA
- 2026-10-04: 517.4163219603882USD
- 2026-10-05: NO DATA
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: 514.9446097490539USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 511.4691457735901USD
- 2026-10-12: 480.42716731671146USD
- 2026-10-13: 447.2265298343811USD
- 2026-10-14: 578.5504118893738USD
- 2026-10-15: 574.6755747879333USD
- 2026-10-16: 582.4144372705689USD
- 2026-10-17: 563.0942060714722USD
- 2026-10-18: 532.1925366271668USD
- 2026-10-19: 439.509186499115USD
- 2026-10-20: 447.2265298343811USD
- 2026-10-21: 485.85628480545046USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: 496.9195600594788USD
- 2026-10-28: 393.1621229571533USD
- 2026-10-29: 424.0637924014587USD
- 2026-10-30: 424.0637924014587USD
- 2026-10-31: 433.8534400577088USD
- 2026-11-01: 387.29048975457766USD
- 2026-11-02: 354.54317970632934USD
- 2026-11-03: 362.27129999746705USD
- 2026-11-04: 371.75874095245365USD
- 2026-11-05: 534.2756874327698USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 369.9886085683594USD
- 2026-11-10: 346.82583637106325USD
- 2026-11-11: 339.08697388842774USD
- 2026-11-12: 346.22872348703004USD
- 2026-11-13: 385.44484915063475USD
- 2026-11-14: 391.49113856707766USD
- 2026-11-15: 362.27129999746705USD
- 2026-11-16: 385.44484915063475USD
- 2026-11-17: 377.7059171392517USD
- 2026-11-18: 377.7059171392517USD
- 2026-11-19: 346.82583637106325USD
- 2026-11-20: 393.1621229571533USD
- 2026-11-21: 431.79191269259644USD
- 2026-11-22: 377.7059171392517USD
- 2026-11-23: 362.27129999746705USD
- 2026-11-24: 385.44484915063475USD
- 2026-11-25: 408.035504048645USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Este estabelecimento emitirá uma autorização para o valor total da reserva no cartão de crédito do hóspede no check-in.
- Transações em dinheiro nesta propriedade não podem exceder EUR 1000, devido a regulamentação nacional. Para mais detalhes, entre em contato com a propriedade usando as informações na confirmação da reserva.
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- A propriedade permite animais de estimação somente em determinados quartos (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para solicitar um desses quartos usando as informações de contato presentes na confirmação da reserva.
- Taxa de café da manhã com buffet: EUR 38.5 por pessoa
- Taxa de traslado de/para o aeroporto: EUR 90 por veículo (só ida)
- Taxa para estacionamento sem manobrista: EUR 30.80 por dia
- Taxa para estacionamento com manobrista: EUR 33 por dia
- Taxa para animais de estimação: EUR 50 por animal, por diária
- Animais de serviço são isentos de taxas
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
- Taxa para cama dobrável: EUR 105.0 por diária
- Taxa de spa: EUR 35 por diária
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Banheira/Jacuzzi
Massagem
Spa e centro de bem-estar
Tratamentos corporais
Tratamentos faciais
Café da manhã no quarto
Quarto para alérgicos disponível
Sala para família
Snack Bar/Deli
Atividades
Piscina
Piscina interna
Música ao vivo
Pool (Indoor)
Fitness Center (nearby)
Serviços
Balcão de turismo
Lavagem a seco
Serviço de babá
Serviços domésticos
Instalações para jantares/Eventos
Cofre
Aluguel de bicicletas
Armazenamento de bagagem
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento com manobrista
Estação de carregamento para carros elétricos
Parking Onsite
Internet
Wi-fi grátis