Ja Cosmo Hotel and Spa
From
77 $
/ Nacht
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From
77 $
/ Nacht
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Zu den Highlights, die dieses Hotel im Art-déco-Stil bietet, gehören auch kostenloses WLAN, ein Concierge-Service und ein Kamin in der Lobby...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Zu den Highlights, die dieses Hotel im Art-déco-Stil bietet, gehören auch kostenloses WLAN, ein Concierge-Service und ein Kamin in der Lobby.
Services der Unterkunft
Zum Angebot gehören ein PC-Arbeitsplatz, kostenlose Zeitungen in der Lobby und ein Textilreinigungsservice. Der Flughafentransfer (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Gönn dir einen Happen zu essen im Gia Bao Grand Restaurant, einem ein Restaurant, das eine Bar/Lounge bietet, oder bleib bequem auf deinem Zimmer und nutz den Zimmerservice (bitte Zeiten beachten). Gegen Gebühr wird täglich von 06:30 Uhr bis 10:00 Uhr ein Frühstücksbuffet angeboten.
Zimmer
Fühl dich in den 28 Zimmern, die individuell ausgestattet sind und Minibar und einen LED-Fernseher bieten, wie zu Hause. In deinem Zimmer findest du ein Memory-Foam-Bett mit hochwertige Bettwaren vor. Es gibt einen kostenfreien Internetzugang per Kabel und WLAN sowie Kabelempfang. Es sind eigene Badezimmer mit Duschwannen vorhanden, die Komfortbadewannen und Regenduschen bieten.
Lage
Jacosmo Hotel & Spa besticht durch eine zentrale Lage in Hanoi, nur einen 3-minütigen Fußweg von Hoan-Kiem-See und 8 Gehminuten von Nachtmarkt in der Altstadt von Hanoi entfernt. Dieses Hotel mit Wellnessangebot ist 0,9 km von Opernhaus Hanoi und 1 km von St.-Joseph-Kathedrale Hanoi entfernt.
In der Nähe
Hoan Kiem See Wochenend-Fußgängerzone(0.2 Meilen)
Wasserpuppentheater Thang Long(0.2 Meilen)
Hoan-Kiem-See(0.2 Meilen)
Ngọc-Sơn-Tempel(0.2 Meilen)
Die Altstadt-Galerie(0.2 Meilen)
Ha Noi Galerie(0.2 Meilen)
Đông Kinh Nghĩa Thục Square(0.3 Meilen)
Städtisches Parteikomitee Hanoi(0.3 Meilen)
Altes Haus(0.3 Meilen)
Ly Thai To Park(0.4 Meilen)
Ta Hien Street(0.4 Meilen)
Statue von Lý Thái Tổ(0.4 Meilen)
Nachtmarkt in der Altstadt von Hanoi(0.4 Meilen)
Hang Gai Straße(0.4 Meilen)
Revolutionsmuseum(0.5 Meilen)
Der nächstgelegene größere Flughafen ist Flughafen Noi Bai Intl. (HAN)(17.8 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Zimmerservice
Parkservice
Informationsschalter für Ausflüge
Chemische Reinigung
Lage
23 Lo Su Street, Hoan Kiem District, Französisches Viertel, Hanoi, Vietnam
Hoan Kiem See Wochenend-Fußgängerzone (0.2 Meilen)
Wasserpuppentheater Thang Long (0.2 Meilen)
Hoan-Kiem-See (0.2 Meilen)
Ngọc-Sơn-Tempel (0.2 Meilen)
Die Altstadt-Galerie (0.2 Meilen)
Ha Noi Galerie (0.2 Meilen)
Zimmeroptionen
9
Familienzimmer
Zimmerdetails
1 Großes Doppelbett
und 2 Einzelbetten
Für bis zu 5 Personen
377 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
9
Executive-Doppel- oder -Zweibettzimmer
Zimmerdetails
1 Großes Doppelbett
1 Einzelbett
Für bis zu 3 Personen
269 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
9
Deluxe-Doppel- oder -Zweibettzimmer
Zimmerdetails
1 Großes Doppelbett
1 Einzelbett
Für bis zu 3 Personen
269 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
12
Executive Suite City View
Zimmerdetails
1 Großes Doppelbett
Für bis zu 3 Personen
377 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
9
Deluxe-Dreibettzimmer, Stadtblick
Zimmerdetails
1 Großes Doppelbett
, 1 Einzelbett
und 1 Schlafsofa
Für bis zu 5 Personen
366 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
9
Deluxe Double with Window
Zimmerdetails
1 Großes Doppelbett
Für bis zu 2 Personen
194 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
10
Family Suite City View
Zimmerdetails
2 Große Doppelbetten
Für bis zu 7 Personen
474 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
10
Junior Suite Balcony
Zimmerdetails
1 Großes Doppelbett
Für bis zu 2 Personen
323 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
12
Ja Cosmo Suite Balcony with Jacuzzi
Zimmerdetails
1 Großes Doppelbett
Für bis zu 3 Personen
463 ft²
BalkonKlimaanlageWLAN (kostenlos)Tiefe Badewanne
Gästebewertungen zu Ja Cosmo Hotel and Spa
9
Hervorragend
Basierend auf 1.749 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftsreisende
27%
Paare
20%
Familien
24%
Gruppen
27%
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
In den Bewertungen wird das Ja Cosmo Hotel and Spa für seine zentrale Lage im Alten Viertel und sein freundliches, hilfsbereites Personal gelobt, das bei Touren und Transport behilflich ist. Viele Gäste empfinden das Hotel als preisgünstig im Vergleich zu anderen Optionen.
WeiterlesenWar das hilfreich?
Was Gäste sagen
In den Bewertungen wird das Ja Cosmo Hotel and Spa für seine zentrale Lage im Alten Viertel und sein freundliches, hilfsbereites Personal gelobt, das bei Touren und Transport behilflich ist. Viele Gäste empfinden das Hotel als preisgünstig im Vergleich zu anderen Optionen.
Das Frühstück wird oft als gut beschrieben, mit Buffetartikeln und Gerichten nach Bestellung, wobei jedoch mehrere Bewertungen eine begrenzte Auswahl, Frischeprobleme oder überfüllte Sitzplätze erwähnen. Negative Rückmeldungen beziehen sich häufig auf gelegentliche Wasser- oder Warmwasserunterbrechungen, Zimmerwechsel oder -abstufungen bei der Ankunft, kleine oder veraltete Zimmer sowie Kochgerüche oder Straßenlärm, die einige Etagen erreichen. Erwarten Sie einen zentralen, serviceorientierten Aufenthalt, bei dem die Lage und das Personal mehr im Vordergrund stehen als das Gebäude selbst.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Die Ausstattung ist einfach; ein Spa wird mit gemischten Rückmeldungen erwähnt und der Aufzugsservice kann zeitweise langsam oder behindert sein.
Ähnliche Gästebewertungen
2
David
21. Juli 2023
·
Aufenthalt für 5 Nächte
Positv: Zimmer-Upgrade erhalten Bett bequem Frühstück ist angemessen, nur bei Vollbelegung ist der Frühstücksraum zu klein. Die verantwortliche Dame für das Frühstück ist die professionellste Mitarbeiterin im Hotel. Negativ Sah die Küchenangestellte das Salat-Dressing vorzuberiten, sie schmeckte mit dem Löffel ab, goss das Dressing über den Salat und rührte mit dem zuvor abgelegten Löffen den Salat für die Gäste um Ich zahlte bei Ankunft bar und erhielt eine Quittung, beim der Abreise meinte der Mitarbeiter, ich müsste noch bezahlen, als ich ihm die Quittung zeigte, sagte er, da muss wohl jemand den Betrag nicht registriert haben. Ich sagte nunur"ja, das waren Sie". Jetzt frage ich mich doch, warum dieser Betrag 5 Tage lang nicht in der Kasse auffallen ist? - von Sauberkeit ist nicht zu reden, Toilettendeckel wird beim Putzen gar nicht erst hochgehoben, ich musste immer nachputzen - aus dem Duschabfluss stank es schrecklich nach Urin. - das Zimmer besitzt kein Fenster zum öffnen. - hatte ein Zimmer für zwei Personen, auf dem Balkon gab es nur einen Sessel. Einer musste immer stehen. Den Mitarbeiter Brain auf den fehlenden Sessel angesprochen, meinte er nur "Ich werde mir das überlegen ". - die Hoteleinrichtung ist ohne jeglichen Geschmack zusammen gestellt - wohnte im 11. Stock, vom 1 bis zum 10. Stockwerk ist der Treppenaufgang ziemlich zugestellt, bei Feuer möchte ich dort nicht mit allen Gästen runterrennen müssen. Das Hotel braucht dringt ein gutes Management.
Positv: Zimmer-Upgrade erhalten Bett bequem Frühstück ist angemessen, nur bei Vollbelegung ist der Frühstücksraum zu klein. Die verantwortliche Dame für das Frühstück ist die professionellste Mitarbeiterin im Hotel. Negativ Sah die Küchenangestellte das Salat-Dressing vorzuberiten, sie schmeckte mit dem Löffel ab, goss das Dressing über den Salat und rührte mit dem zuvor abgelegten Löffen den Salat für die Gäste um Ich zahlte bei Ankunft bar und erhielt eine Quittung, beim der Abreise meinte der Mitarbeiter, ich müsste noch bezahlen, als ich ihm die Quittung zeigte, sagte er, da muss wohl jemand den Betrag nicht registriert haben. Ich sagte nunur"ja, das waren Sie". Jetzt frage ich mich doch, warum dieser Betrag 5 Tage lang nicht in der Kasse auffallen ist? - von Sauberkeit ist nicht zu reden, Toilettendeckel wird beim Putzen gar nicht erst hochgehoben, ich musste immer nachputzen - aus dem Duschabfluss stank es schrecklich nach Urin. - das Zimmer besitzt kein Fenster zum öffnen. - hatte ein Zimmer für zwei Personen, auf dem Balkon gab es nur einen Sessel. Einer musste immer stehen. Den Mitarbeiter Brain auf den fehlenden Sessel angesprochen, meinte er nur "Ich werde mir das überlegen ". - die Hoteleinrichtung ist ohne jeglichen Geschmack zusammen gestellt - wohnte im 11. Stock, vom 1 bis zum 10. Stockwerk ist der Treppenaufgang ziemlich zugestellt, bei Feuer möchte ich dort nicht mit allen Gästen runterrennen müssen. Das Hotel braucht dringt ein gutes Management.
10
TuAnh
19. Juni 2023
·
We reserved through Expedia. Although summer power outages are common in VN, Hoan Kiếm district rarely looses power because many government offices are here. The room was comfortable, clean and spacious. Friendly and resourceful staff helped with luggage from car to room. They spoke English fluently and offered great recommendations (and not pushy at all). AC and elevator were fast. Their price for airport shuttle and tours are pretty competitive. Room service staff offered free extra water bottles for our family. They didn’t charge us when our kid broke their yogurt jar. They let us use their microwave for baby food. Nice place to stay if you’d like to explore the authentic Việt culture, food, busy neighborhood, lake, street vendors and night market on foot. Probably not a good fit for someone looking for a world class treatment. We can safely cross the street and walk around with toddlers.
We reserved through Expedia. Although summer power outages are common in VN, Hoan Kiếm district rarely looses power because many government offices are here. The room was comfortable, clean and spacious. Friendly and resourceful staff helped with luggage from car to room. They spoke English fluently and offered great recommendations (and not pushy at all). AC and elevator were fast. Their price for airport shuttle and tours are pretty competitive. Room service staff offered free extra water bottles for our family. They didn’t charge us when our kid broke their yogurt jar. They let us use their microwave for baby food. Nice place to stay if you’d like to explore the authentic Việt culture, food, busy neighborhood, lake, street vendors and night market on foot. Probably not a good fit for someone looking for a world class treatment. We can safely cross the street and walk around with toddlers.
8
Jignesh
29. Aug. 2023
·
Aufenthalt für 2 Nächte
Property was good and clean. Close by lake and most of attractions. Hotel staff was also cooperative and helpful. Only thing i missed is swiming pool, gym and breakfast portion was limited.
Property was good and clean. Close by lake and most of attractions. Hotel staff was also cooperative and helpful. Only thing i missed is swiming pool, gym and breakfast portion was limited.
6
Andrei
13. März 2023
·
Aufenthalt für 2 Nächte
The location is great and staff very nice. However, the rooms are very small and on the old side. Very morning at 7 am I was woken up but a horrible cooking smell, so pungent that I had to leave my room. Even after I was moved to a different flor, the problem continued. The elevator is absolutely horrific. After waiting for 15 minutes I had to carry my luggage down the stairs from the 8he floor. The cleaning staff blocks it for large periods of time to transport the sheets and don’t understand that others need the elevator. I couldn’t even reach them on the 10th floor because the stair was blocked with sheets and mattresses. Honestly, I wouldn’t bother with this hotel. There are plenty of amazing ones in the area.
The location is great and staff very nice. However, the rooms are very small and on the old side. Very morning at 7 am I was woken up but a horrible cooking smell, so pungent that I had to leave my room. Even after I was moved to a different flor, the problem continued. The elevator is absolutely horrific. After waiting for 15 minutes I had to carry my luggage down the stairs from the 8he floor. The cleaning staff blocks it for large periods of time to transport the sheets and don’t understand that others need the elevator. I couldn’t even reach them on the 10th floor because the stair was blocked with sheets and mattresses. Honestly, I wouldn’t bother with this hotel. There are plenty of amazing ones in the area.
4
JILL
17. Apr. 2025
·
Aufenthalt für 2 Nächte
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
10
Sui ling
2. Mai 2024
·
Aufenthalt für eine Nacht
I was told that something went wrong with the room we had initially booked, so they had to give us a tiny room instead. But the manager had compensated us with 2 free massages. So no complaints’
I was told that something went wrong with the room we had initially booked, so they had to give us a tiny room instead. But the manager had compensated us with 2 free massages. So no complaints’
10
Siwon
27. Juni 2023
·
Aufenthalt für eine Nacht
호안끼엠 근처라 위치는 좋아요. 직원들도 젠틀하고 친절합니다. 여기서 호텔 스파 아로마마사지 받았는데 와이프가 좋다고 하네요. 방도 욕조에 누워서 티비도 볼수있습니다. 단 새벽에 이 근처에서 돌아다니지 마세요. 바이크날치기 있습니다.
호안끼엠 근처라 위치는 좋아요. 직원들도 젠틀하고 친절합니다. 여기서 호텔 스파 아로마마사지 받았는데 와이프가 좋다고 하네요. 방도 욕조에 누워서 티비도 볼수있습니다. 단 새벽에 이 근처에서 돌아다니지 마세요. 바이크날치기 있습니다.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Viele Gäste fanden die Zimmer und Gemeinschaftsbereiche sauber, aber es gibt Berichte über Staub, schimmelige Duschvorhänge, fleckige Bettwäsche, Schädlinge und anhaltende Kochgerüche. Auch gelegentliche Wasser- oder Warmwasserunterbrechungen wurden gemeldet.
Ähnliche Gästebewertungen
6
David
17. Okt. 2023
·
Aufenthalt für 4 Nächte
I selected an early check-in and paid extra, only to find out that I was downgraded to a cheaper room. There was no water during most of day and sporadic hot water when water was available. Complained TV was not working two consecutive days and gave up after that. I suppose that’s what I get for an inexpensive stay. Would not book them again. In fact, I cancelled my return booking.
I selected an early check-in and paid extra, only to find out that I was downgraded to a cheaper room. There was no water during most of day and sporadic hot water when water was available. Complained TV was not working two consecutive days and gave up after that. I suppose that’s what I get for an inexpensive stay. Would not book them again. In fact, I cancelled my return booking.
4
James
9. Okt. 2023
·
Aufenthalt für 4 Nächte
Even the staff was nice, the property needed help. They shut off the water without notice, the room phone did not work, and there were electric plugs and night stand on one side of the bed only.
Even the staff was nice, the property needed help. They shut off the water without notice, the room phone did not work, and there were electric plugs and night stand on one side of the bed only.
8
Maik
26. Okt. 2024
·
Aufenthalt für 3 Nächte
Die Unterkunft ist in der Innenstadt, nur 5 Minuten vom See entfernt. Der Service ist gut. Die Mitarbeiter des Hotels sind sehr freundlich und hilfsbereit. Das Frühstücksbuffet ist in Ordnung, wenn auch nicht alles immer ganz frisch ist. Die Zimmer sind etwas heruntergekommen, aber nicht schäbig. Im Bad war jedoch eine Schabe. Im großen und ganzen war es für einen kurz Trip nach Hanoi ausreichend.
Die Unterkunft ist in der Innenstadt, nur 5 Minuten vom See entfernt. Der Service ist gut. Die Mitarbeiter des Hotels sind sehr freundlich und hilfsbereit. Das Frühstücksbuffet ist in Ordnung, wenn auch nicht alles immer ganz frisch ist. Die Zimmer sind etwas heruntergekommen, aber nicht schäbig. Im Bad war jedoch eine Schabe. Im großen und ganzen war es für einen kurz Trip nach Hanoi ausreichend.
4
JILL
17. Apr. 2025
·
Aufenthalt für 2 Nächte
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
6
Ka Po
8. Dez. 2023
·
Aufenthalt für 2 Nächte
位置不錯，步行到還劍湖及老城區大根10分鐘左右，十分方便 酒店所有員工都很有善，有禮，熱情。 可以房間衛生一般，滿佈塵埃，浴簾發霉 重點是沒有熱水洗澡⋯⋯⋯結果，唯有忍一下
位置不錯，步行到還劍湖及老城區大根10分鐘左右，十分方便 酒店所有員工都很有善，有禮，熱情。 可以房間衛生一般，滿佈塵埃，浴簾發霉 重點是沒有熱水洗澡⋯⋯⋯結果，唯有忍一下
10
Cleona
23. Nov. 2023
·
Aufenthalt für 3 Nächte
Hotel was good. Clean and large room. Breakfast offered variety. Hotel staff very helpful.
Hotel was good. Clean and large room. Breakfast offered variety. Hotel staff very helpful.
10
Keith
24. Jan. 2026
·
Aufenthalt für 2 Nächte
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
8
Kwok Wang
5. Okt. 2023
·
The hotel itself is a bit dated, with a few furniture being worn out. For instance, the cabinet knobs are missing and the toilet roll holder broke twice, Also, the cleanliness of the bedding is not desirable, with occasional black marks and even blood stains while we have not used them yet. However, the hotel staff are quick to respond to all the issues politely. Finally, one bright spot is that the breakfast is quite good with a few selection and some extra food that can be ordered from the menu for free. Overall, given the low price, it is still a nice hotel with good service.
The hotel itself is a bit dated, with a few furniture being worn out. For instance, the cabinet knobs are missing and the toilet roll holder broke twice, Also, the cleanliness of the bedding is not desirable, with occasional black marks and even blood stains while we have not used them yet. However, the hotel staff are quick to respond to all the issues politely. Finally, one bright spot is that the breakfast is quite good with a few selection and some extra food that can be ordered from the menu for free. Overall, given the low price, it is still a nice hotel with good service.
10
Zulfikar
30. Nov. 2025
·
Aufenthalt für 2 Nächte
Great clean room, personable staff, went above and beyond to be helpful. Wonderful breakfast! Overall rating of A++ Excellent!!!
Great clean room, personable staff, went above and beyond to be helpful. Wonderful breakfast! Overall rating of A++ Excellent!!!
4
Kathy
17. Nov. 2024
·
Aufenthalt für 3 Nächte
Sorry this place is really dirty, noisy, and old. It’s not what you see on pictures. They also gave my room away and offer me something else saying “ upgrade “ but it’s not! Staff was nice but other than that I would not recommend this place to anyone or can you even call it a 4 star rating! 👎
Sorry this place is really dirty, noisy, and old. It’s not what you see on pictures. They also gave my room away and offer me something else saying “ upgrade “ but it’s not! Staff was nice but other than that I would not recommend this place to anyone or can you even call it a 4 star rating! 👎
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmererlebnisse sind unterschiedlich: Einige sind geräumig und komfortabel, während andere klein, dunkel oder veraltet wirken, mit festen Betten oder niedrigen Duschen und gelegentlichem Lärm oder Gerüchen. WLAN ist im Allgemeinen in Ordnung, aber in einigen Zimmern gab es ein schwaches Signal oder eine defekte Klimaanlage.
Ähnliche Gästebewertungen
8
Nell
22. März 2025
·
Aufenthalt für 4 Nächte
Kind staff, great location, however things are a little run down. Breakfast buffet wasn’t nice either, better off going out. They offered lots of services as well, but were all priced at double what you could get outside of the hotel. We booked a King bed, but found it was just 2 x double beds put together, so had that ridge in the middle of the bed. Didn’t matter overall, though, as the bed was so huge
Kind staff, great location, however things are a little run down. Breakfast buffet wasn’t nice either, better off going out. They offered lots of services as well, but were all priced at double what you could get outside of the hotel. We booked a King bed, but found it was just 2 x double beds put together, so had that ridge in the middle of the bed. Didn’t matter overall, though, as the bed was so huge
8
Nathaly
1. Dez. 2023
·
Aufenthalt für eine Nacht
Personal war super freundlich und hat uns bei allem geholfen. Das Hotel war in einer guten Lage. Die Zimmer waren ein wenig veraltet und wir haben es uns neuer und chiquer/schicker vorgestellt.
Personal war super freundlich und hat uns bei allem geholfen. Das Hotel war in einer guten Lage. Die Zimmer waren ein wenig veraltet und wir haben es uns neuer und chiquer/schicker vorgestellt.
10
Bonnie
11. Feb. 2024
·
Aufenthalt für eine Nacht
We stayed 10 nights and Jacosmo was a great choice. The staff and service were wonderful, great buffet breakfast, and location was much better than expected. We loved the spaciousness of our Balcony Jacuzzi Suite, was exactly as pictured. We would not hesitate to stay there again. Great value!!
We stayed 10 nights and Jacosmo was a great choice. The staff and service were wonderful, great buffet breakfast, and location was much better than expected. We loved the spaciousness of our Balcony Jacuzzi Suite, was exactly as pictured. We would not hesitate to stay there again. Great value!!
10
Therese
9. Nov. 2023
·
Aufenthalt für 4 Nächte
I think almost everything was good, especially the staff were very sweet and helpful! Breakfast could have had more bread options, and the pillows were a little too thick. Also you could hear a lot from the street outside, but otherwise I can’t complain at all. The AC worked fine and it was a clean room.
I think almost everything was good, especially the staff were very sweet and helpful! Breakfast could have had more bread options, and the pillows were a little too thick. Also you could hear a lot from the street outside, but otherwise I can’t complain at all. The AC worked fine and it was a clean room.
10
Oi
6. Mai 2023
·
Aufenthalt für 5 Nächte
Wi-Fiの電波が弱かった点以外は特に不満はない。 ただ、ハノイ自体電波が弱いかもしれない。 スタッフの方が親切で、特に困らなかった。 部屋も広く、快適に過ごせた。 旧市街にあるので、観光には便利な立地だと思う。
Wi-Fiの電波が弱かった点以外は特に不満はない。 ただ、ハノイ自体電波が弱いかもしれない。 スタッフの方が親切で、特に困らなかった。 部屋も広く、快適に過ごせた。 旧市街にあるので、観光には便利な立地だと思う。
6
Amanda
13. Sept. 2023
·
Aufenthalt für 2 Nächte
Staff was very nice and helpful - super attentive and so nice, and laundry service was quick, but the room was tiny tiny tiny, and very dark. The furniture, walls, bathroom etc were all in need of repair, and the window didn’t shut all the way which made it a bit hard to sleep (Hanoi is loud!). The furniture and walls are all a dark color which gives the room an even smaller feeling and the window was looking out at the wall of the next building (no view and no light). The shower is for very short people (I’m 5’1” and I felt a bit like it was too small for me) and the walls of the bathroom were glass/the door doesn’t really close so you must be ok with sharing all with your travel companion. Breakfast is ok, but not great. We found other Hanoi hotels a bit better for the money.
Staff was very nice and helpful - super attentive and so nice, and laundry service was quick, but the room was tiny tiny tiny, and very dark. The furniture, walls, bathroom etc were all in need of repair, and the window didn’t shut all the way which made it a bit hard to sleep (Hanoi is loud!). The furniture and walls are all a dark color which gives the room an even smaller feeling and the window was looking out at the wall of the next building (no view and no light). The shower is for very short people (I’m 5’1” and I felt a bit like it was too small for me) and the walls of the bathroom were glass/the door doesn’t really close so you must be ok with sharing all with your travel companion. Breakfast is ok, but not great. We found other Hanoi hotels a bit better for the money.
8
John
26. Apr. 2023
·
Aufenthalt für 2 Nächte
Room size is okay, and I am not sure if it's qualified to call as junior suite. Nice shower head, but awkward tub to walk in, easy to get slip if you are not careful. In the morning, I was waken up by the cooking smell two days in the row. I was staying in room 902 on the 9th floor, I guessed it was directly above the breakfast kitchen on the ground floor. Staffs were very attentative and tried to please guests.
Room size is okay, and I am not sure if it's qualified to call as junior suite. Nice shower head, but awkward tub to walk in, easy to get slip if you are not careful. In the morning, I was waken up by the cooking smell two days in the row. I was staying in room 902 on the 9th floor, I guessed it was directly above the breakfast kitchen on the ground floor. Staffs were very attentative and tried to please guests.
10
Vinh
5. Aug. 2023
·
Aufenthalt für 2 Nächte
Hotel has alot of charm. A little outdated but overall very satisfied. The staff was very helpful and professional! The manager Kim and her staff did a good job taking care of us. Only complaint was our first room the A/C was broken. But they accommodate us and move us to another room. We will be back. Thanks
Hotel has alot of charm. A little outdated but overall very satisfied. The staff was very helpful and professional! The manager Kim and her staff did a good job taking care of us. Only complaint was our first room the A/C was broken. But they accommodate us and move us to another room. We will be back. Thanks
6
Wendy
12. Sept. 2023
·
Aufenthalt für eine Nacht
Pro Wonderful team of service staff Breakfast simple but nice Con Booked 2 family city View rooms but not available upon 1st check in. Given rooms with no view. 2nd check in upon return from Sapa given right type of rooms but one room with aircon not working and window ajar due to broken handle.
Pro Wonderful team of service staff Breakfast simple but nice Con Booked 2 family city View rooms but not available upon 1st check in. Given rooms with no view. 2nd check in upon return from Sapa given right type of rooms but one room with aircon not working and window ajar due to broken handle.
8
Gareth
27. Dez. 2023
·
Aufenthalt für 2 Nächte
Hotel is in great location with fantastic service. Hotel bed is very firm and we had issues with water supply to the room.
Hotel is in great location with fantastic service. Hotel bed is very firm and we had issues with water supply to the room.
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KI-Zusammenfassung aktueller Gästebewertungen
Service
Der Service wird durchweg als außergewöhnlich freundlich und hilfsbereit gelobt, wobei das Personal Touren, Transfers und Empfehlungen arrangiert. Einige Gäste berichteten von betrieblichen Problemen wie Überbuchung oder Herabstufungen bei der Ankunft, langsamer Reaktion oder Abrechnungsfehlern.
Ähnliche Gästebewertungen
6
David
17. Okt. 2023
·
Aufenthalt für 4 Nächte
I selected an early check-in and paid extra, only to find out that I was downgraded to a cheaper room. There was no water during most of day and sporadic hot water when water was available. Complained TV was not working two consecutive days and gave up after that. I suppose that’s what I get for an inexpensive stay. Would not book them again. In fact, I cancelled my return booking.
I selected an early check-in and paid extra, only to find out that I was downgraded to a cheaper room. There was no water during most of day and sporadic hot water when water was available. Complained TV was not working two consecutive days and gave up after that. I suppose that’s what I get for an inexpensive stay. Would not book them again. In fact, I cancelled my return booking.
10
John
24. Okt. 2025
·
Aufenthalt für 2 Nächte
Vivian and Laurent at the Reception desk went above and beyond to make us and other guests feel welcome and at home. The hotel owners are fortunate to have such professional, efficient and helpful staff. Vivian went above and beyond to ensure celiac food (gluten free) medical food limitations were addressed. Great hotel location and family room was spacious and not noisy.
Vivian and Laurent at the Reception desk went above and beyond to make us and other guests feel welcome and at home. The hotel owners are fortunate to have such professional, efficient and helpful staff. Vivian went above and beyond to ensure celiac food (gluten free) medical food limitations were addressed. Great hotel location and family room was spacious and not noisy.
4
HIDEKI
12. Mai 2024
·
Aufenthalt für 4 Nächte
4日間滞在しました。日本人にはお勧めしません。スタッフがロビーや食堂のソファーが彼らの寝るためのベットになっています。朝食の注文を覚えることが出来ず何度も間違えた食べ物が運ばれてきました。チェックアウト時も、クレジットカード事前清算済みも全額要求されました。女性のスタッフ以外は、教育が必要でしょう。価格以下のホテルです。
4日間滞在しました。日本人にはお勧めしません。スタッフがロビーや食堂のソファーが彼らの寝るためのベットになっています。朝食の注文を覚えることが出来ず何度も間違えた食べ物が運ばれてきました。チェックアウト時も、クレジットカード事前清算済みも全額要求されました。女性のスタッフ以外は、教育が必要でしょう。価格以下のホテルです。
10
hong
30. Dez. 2024
·
Aufenthalt für 4 Nächte
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
10
Charles Ng Ping
25. Jan. 2024
·
Aufenthalt für 5 Nächte
The staff, Michael & Brian, the breakfast kitchen staff were all very helpful and friendly. They were accommodating and had good recommendations for lunch and dinner places. Michael also made arrangements for our Halong bay cruise and Ninh Binh tour, airport pick ups. All went smoothly. Nothing to complain. Would highly recommend this place.
The staff, Michael & Brian, the breakfast kitchen staff were all very helpful and friendly. They were accommodating and had good recommendations for lunch and dinner places. Michael also made arrangements for our Halong bay cruise and Ninh Binh tour, airport pick ups. All went smoothly. Nothing to complain. Would highly recommend this place.
10
Keith
24. Jan. 2026
·
Aufenthalt für 2 Nächte
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
10
Makayla
10. Aug. 2023
·
Aufenthalt für eine Nacht
The staff at JaCosmo are absolutely amazing! They made our trip very easy and smooth with transportation and local recommendations.
The staff at JaCosmo are absolutely amazing! They made our trip very easy and smooth with transportation and local recommendations.
6
Wendy
12. Sept. 2023
·
Aufenthalt für eine Nacht
Pro Wonderful team of service staff Breakfast simple but nice Con Booked 2 family city View rooms but not available upon 1st check in. Given rooms with no view. 2nd check in upon return from Sapa given right type of rooms but one room with aircon not working and window ajar due to broken handle.
Pro Wonderful team of service staff Breakfast simple but nice Con Booked 2 family city View rooms but not available upon 1st check in. Given rooms with no view. 2nd check in upon return from Sapa given right type of rooms but one room with aircon not working and window ajar due to broken handle.
10
Katrina
13. Jan. 2024
·
Aufenthalt für 2 Nächte
Honestly, Brian and Sophia went above and beyond for the two nights that I stayed at the hotel. Sophia booked my flight and coordinated a taxi to the airport for me; and Brian just had outstanding customer service and even gave me a ride on the back of his motorbike to go to an ATM when I needed to get some money. Location was great, breakfast was yummy and fresh, I thoroughly enjoyed my stay. Thank you!!
Honestly, Brian and Sophia went above and beyond for the two nights that I stayed at the hotel. Sophia booked my flight and coordinated a taxi to the airport for me; and Brian just had outstanding customer service and even gave me a ride on the back of his motorbike to go to an ATM when I needed to get some money. Location was great, breakfast was yummy and fresh, I thoroughly enjoyed my stay. Thank you!!
2
Calista
22. Apr. 2025
·
Aufenthalt für eine Nacht
We turned up and told our room was not available and that they would put us up in a similar room nearby. It was nothing like the description of the room we were expecting. It seems like this is not the first time it had happened looking at the reviews.
We turned up and told our room was not available and that they would put us up in a similar room nearby. It was nothing like the description of the room we were expecting. It seems like this is not the first time it had happened looking at the reviews.
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KI-Zusammenfassung aktueller Gästebewertungen
Lage
Zentrale, fußläufige Lage in der Nähe des Hoan-Kiem-Sees und des Alten Viertels, in der Nähe von Essen, Einkaufsmöglichkeiten und Sehenswürdigkeiten. Praktisch für den Zugang zum Airport-Bus und Tagesausflügen.
Ähnliche Gästebewertungen
10
Shani
28. Dez. 2023
·
Aufenthalt für 8 Nächte
The location is fantastic. The staff were most helpful and friendly. We like our daily breakfast. We love our stay and will come back again.
The location is fantastic. The staff were most helpful and friendly. We like our daily breakfast. We love our stay and will come back again.
10
Jeffrey
9. Mai 2023
·
Aufenthalt für 5 Nächte
Perfect location in Old Hanoi, everything we needed was within walking distance. Large room for the price and great WiFi. Staff was beyond excellent. Special thanks to Sophia (who helped us book tours) and the doorman/porter. Both were always polite and very helpful. Highly recommend!
Perfect location in Old Hanoi, everything we needed was within walking distance. Large room for the price and great WiFi. Staff was beyond excellent. Special thanks to Sophia (who helped us book tours) and the doorman/porter. Both were always polite and very helpful. Highly recommend!
10
N
9. Aug. 2023
·
Aufenthalt für eine Nacht
Handy for shopping round the old quarter
Handy for shopping round the old quarter
10
Sarah
2. Dez. 2023
·
Aufenthalt für 3 Nächte
Great little hotel in the centre of Hanoi, convenient for visiting the city. Comfortable beds and absolutely wonderful staff. Shout out to Richard, Brian and Henry who worked tirelessly to make sure that our stay was great. They sorted loads of stuff out for us, booked airport taxis and a wonderful cruise in Ha Long bay for a lower price than we could have got elsewhere. Richards recommendations for places to visit and eat were spot on. We stayed in 2 different rooms, a double standard room before our cruise and a family room after. The family room was much nicer, I guess some rooms could do with updating but the great service, location and really good price made it faultless in our eyes.
Great little hotel in the centre of Hanoi, convenient for visiting the city. Comfortable beds and absolutely wonderful staff. Shout out to Richard, Brian and Henry who worked tirelessly to make sure that our stay was great. They sorted loads of stuff out for us, booked airport taxis and a wonderful cruise in Ha Long bay for a lower price than we could have got elsewhere. Richards recommendations for places to visit and eat were spot on. We stayed in 2 different rooms, a double standard room before our cruise and a family room after. The family room was much nicer, I guess some rooms could do with updating but the great service, location and really good price made it faultless in our eyes.
10
hong
30. Dez. 2024
·
Aufenthalt für 4 Nächte
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
10
Daniel
18. Sept. 2023
·
Aufenthalt für 5 Nächte
Great room and great location in the old city next to hoan kiem lake. Many great food options in the area. Staff are very helpfully and attending to all needs. Will definitely stay here again next time I'm in Hanoi.
Great room and great location in the old city next to hoan kiem lake. Many great food options in the area. Staff are very helpfully and attending to all needs. Will definitely stay here again next time I'm in Hanoi.
10
David
16. Juni 2025
·
Aufenthalt für 4 Nächte
Very comfortable, great location
Very comfortable, great location
10
Keith
24. Jan. 2026
·
Aufenthalt für 2 Nächte
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
10
John
31. Okt. 2023
·
Aufenthalt für 3 Nächte
Nice comfortable room in excellent location. A few minutes walk to the old centre of Hanoi. Breakfast was good. The hotel staff were ever so friendly and helpful. I would definitely stay at this hotel again.
Nice comfortable room in excellent location. A few minutes walk to the old centre of Hanoi. Breakfast was good. The hotel staff were ever so friendly and helpful. I would definitely stay at this hotel again.
10
Scarlet
20. März 2025
·
Aufenthalt für 2 Nächte
We loved our stay here. The hotel is beautiful & our room was great. The staff were so friendly & helpful. The location was perfect, so close to great food spots.
We loved our stay here. The hotel is beautiful & our room was great. The staff were so friendly & helpful. The location was perfect, so close to great food spots.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Das Frühstück ist oft schmackhaft mit einem ordentlichen Buffet und Gerichten nach Bestellung, aber mehrere Bewertungen weisen auf eine begrenzte Auswahl, Frischeprobleme oder nicht genügend Sitzplätze zu Stoßzeiten hin.
Ähnliche Gästebewertungen
4
Helene
17. Apr. 2023
·
Aufenthalt für 4 Nächte
Nous avions reservé une suite junior pour 4 nuits. Nous nous rendons compte que la chambre qui nous a été attribuée est une chambre deluxe donc avec un prix inférieur que la suite junior. J'ai du expliquer a plusieurs reprises, à deux personnes différentes que nous étions entrain de payer pour une chambre suite junior. Apres quelques conversations, nous avons finalement eu une facture avec le prix exact. Nous étions au 9ème étage. Tous les matins nous nous sommes fait réveillé par une odeur de gras/oignons qui embaumait la pièce. Après réclamation, et excuse du personnel, la personne m'a dit que le problème arrivait au 8eme et au 9ème étage. On nous a changé de chambre, au 4ème, et le problème persistait en 2 fois plus longtemps. Nous avons donc eu une chambre avec la même odeur, sans double vitrage, avec un évier et une climatisation faisant un gros bruit. Et nous entendions quand nos voisins prennaient une douche. Il y a avait des taches d'humidité sur le plafond. Le lit est confortable, et la pression de la douche est importante avec eau chaude. Nous avons eu une réduction sur hotel.com (124 euros au lieu de 308 euros). Mais le prix ne vaut pas la chambre. Le petit déjeuner est correct, mais le chaud est froid à 9h du matin. Manger du bacon froid, ce n'est pas le top. L'emplacement est super, le personnel est très accueillant, et les serviettes sont changées tous les jours.
Nous avions reservé une suite junior pour 4 nuits. Nous nous rendons compte que la chambre qui nous a été attribuée est une chambre deluxe donc avec un prix inférieur que la suite junior. J'ai du expliquer a plusieurs reprises, à deux personnes différentes que nous étions entrain de payer pour une chambre suite junior. Apres quelques conversations, nous avons finalement eu une facture avec le prix exact. Nous étions au 9ème étage. Tous les matins nous nous sommes fait réveillé par une odeur de gras/oignons qui embaumait la pièce. Après réclamation, et excuse du personnel, la personne m'a dit que le problème arrivait au 8eme et au 9ème étage. On nous a changé de chambre, au 4ème, et le problème persistait en 2 fois plus longtemps. Nous avons donc eu une chambre avec la même odeur, sans double vitrage, avec un évier et une climatisation faisant un gros bruit. Et nous entendions quand nos voisins prennaient une douche. Il y a avait des taches d'humidité sur le plafond. Le lit est confortable, et la pression de la douche est importante avec eau chaude. Nous avons eu une réduction sur hotel.com (124 euros au lieu de 308 euros). Mais le prix ne vaut pas la chambre. Le petit déjeuner est correct, mais le chaud est froid à 9h du matin. Manger du bacon froid, ce n'est pas le top. L'emplacement est super, le personnel est très accueillant, et les serviettes sont changées tous les jours.
8
Nell
22. März 2025
·
Aufenthalt für 4 Nächte
Kind staff, great location, however things are a little run down. Breakfast buffet wasn’t nice either, better off going out. They offered lots of services as well, but were all priced at double what you could get outside of the hotel. We booked a King bed, but found it was just 2 x double beds put together, so had that ridge in the middle of the bed. Didn’t matter overall, though, as the bed was so huge
Kind staff, great location, however things are a little run down. Breakfast buffet wasn’t nice either, better off going out. They offered lots of services as well, but were all priced at double what you could get outside of the hotel. We booked a King bed, but found it was just 2 x double beds put together, so had that ridge in the middle of the bed. Didn’t matter overall, though, as the bed was so huge
8
Jignesh
29. Aug. 2023
·
Aufenthalt für 2 Nächte
Property was good and clean. Close by lake and most of attractions. Hotel staff was also cooperative and helpful. Only thing i missed is swiming pool, gym and breakfast portion was limited.
Property was good and clean. Close by lake and most of attractions. Hotel staff was also cooperative and helpful. Only thing i missed is swiming pool, gym and breakfast portion was limited.
10
Mat
13. Aug. 2025
·
Aufenthalt für 2 Nächte
ホテルのスタッフの方々が皆さんどなたもとても感じが良く、お部屋も広く、清潔でした。 空調もちょうど良く、朝食もおかゆや果物などバラエティーに富んでいて美味しかったです。 ベッドはちょうど良い硬さでした。 旧市街のすぐ近くなので歩いてでかけることができましたし、ハロン湾ツアーもホテルまで迎えにきてくれました。 Wi-Fiも完備されていました。 空港の行き帰りもフライトに合わせて送迎頂き（7人乗り35USD）初めてのベトナムでしたが、安心して行けました。 スタッフさん達の笑顔や声かけが本当に爽やかで幸せな気分になりました。ありがとうございました😊
ホテルのスタッフの方々が皆さんどなたもとても感じが良く、お部屋も広く、清潔でした。 空調もちょうど良く、朝食もおかゆや果物などバラエティーに富んでいて美味しかったです。 ベッドはちょうど良い硬さでした。 旧市街のすぐ近くなので歩いてでかけることができましたし、ハロン湾ツアーもホテルまで迎えにきてくれました。 Wi-Fiも完備されていました。 空港の行き帰りもフライトに合わせて送迎頂き（7人乗り35USD）初めてのベトナムでしたが、安心して行けました。 スタッフさん達の笑顔や声かけが本当に爽やかで幸せな気分になりました。ありがとうございました😊
10
hong
30. Dez. 2024
·
Aufenthalt für 4 Nächte
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
4
JILL
17. Apr. 2025
·
Aufenthalt für 2 Nächte
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
10
Lily
7. Juli 2023
·
Aufenthalt für 3 Nächte
This hotel was very nice, clean, super good location close to everything. The service was exceptional. The breakfast was yummy and we love that we can order hot food like pho and eggs made fresh. The staff was amazing, everyone was very helpful, respectful and care trying to accommodate us and made us feel comfortable. Thank you for such a nice experience
This hotel was very nice, clean, super good location close to everything. The service was exceptional. The breakfast was yummy and we love that we can order hot food like pho and eggs made fresh. The staff was amazing, everyone was very helpful, respectful and care trying to accommodate us and made us feel comfortable. Thank you for such a nice experience
10
Cleona
23. Nov. 2023
·
Aufenthalt für 3 Nächte
Hotel was good. Clean and large room. Breakfast offered variety. Hotel staff very helpful.
Hotel was good. Clean and large room. Breakfast offered variety. Hotel staff very helpful.
8
Louie
18. Okt. 2023
·
Aufenthalt für 3 Nächte
Brian at the front desk was very helpful and the breakfast and coffee was excellent.
Brian at the front desk was very helpful and the breakfast and coffee was excellent.
10
Zulfikar
30. Nov. 2025
·
Aufenthalt für 2 Nächte
Great clean room, personable staff, went above and beyond to be helpful. Wonderful breakfast! Overall rating of A++ Excellent!!!
Great clean room, personable staff, went above and beyond to be helpful. Wonderful breakfast! Overall rating of A++ Excellent!!!
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KI-Zusammenfassung aktueller Gästebewertungen
8
Maik
26. Okt. 2024
·
Aufenthalt für 3 Nächte
Die Unterkunft ist in der Innenstadt, nur 5 Minuten vom See entfernt. Der Service ist gut. Die Mitarbeiter des Hotels sind sehr freundlich und hilfsbereit. Das Frühstücksbuffet ist in Ordnung, wenn auch nicht alles immer ganz frisch ist. Die Zimmer sind etwas heruntergekommen, aber nicht schäbig. Im Bad war jedoch eine Schabe. Im großen und ganzen war es für einen kurz Trip nach Hanoi ausreichend.
Die Unterkunft ist in der Innenstadt, nur 5 Minuten vom See entfernt. Der Service ist gut. Die Mitarbeiter des Hotels sind sehr freundlich und hilfsbereit. Das Frühstücksbuffet ist in Ordnung, wenn auch nicht alles immer ganz frisch ist. Die Zimmer sind etwas heruntergekommen, aber nicht schäbig. Im Bad war jedoch eine Schabe. Im großen und ganzen war es für einen kurz Trip nach Hanoi ausreichend.
6
Bonita
4. Dez. 2023
·
Aufenthalt für eine Nacht
Service und Lage top, aber Sauberkeit und Ausstattung mittelmäßig
Service und Lage top, aber Sauberkeit und Ausstattung mittelmäßig
8
Nathaly
1. Dez. 2023
·
Aufenthalt für eine Nacht
Personal war super freundlich und hat uns bei allem geholfen. Das Hotel war in einer guten Lage. Die Zimmer waren ein wenig veraltet und wir haben es uns neuer und chiquer/schicker vorgestellt.
Personal war super freundlich und hat uns bei allem geholfen. Das Hotel war in einer guten Lage. Die Zimmer waren ein wenig veraltet und wir haben es uns neuer und chiquer/schicker vorgestellt.
6
john
17. Juli 2026
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Aufenthalt für 3 Nächte
Fantastic staff. But the facilities are a bit worn, tis doesnt show up in pictures.A/c noisy. I moght expect more for. 4. star hotel.
Fantastic staff. But the facilities are a bit worn, tis doesnt show up in pictures.A/c noisy. I moght expect more for. 4. star hotel.
6
Johnny Van
16. Juli 2026
·
Aufenthalt für 3 Nächte
The hotel is old, small, but room are spacious. However, the sound isolation is not good and you can hear the cleaner outside in the morning. It has only 1 elevator so can takes time to get up when the most crowded hour. Location is though superb.
The hotel is old, small, but room are spacious. However, the sound isolation is not good and you can hear the cleaner outside in the morning. It has only 1 elevator so can takes time to get up when the most crowded hour. Location is though superb.
Richtlinien der Unterkunft
Check-in
Check-out
Von 14:00 bis 23:59
Bis 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Die KI antwortet sofort, auf Basis der Hotelinformationen.
Preise für kommende Reisedaten
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: 94.00556216125489USD
- 2026-10-28: 62.27183405151368USD
- 2026-10-29: 74.71355498962403USD
- 2026-10-30: 131.00355128479003USD
- 2026-10-31: 87.81679505920411USD
- 2026-11-01: 124.15863317871094USD
- 2026-11-02: 94.07957906494141USD
- 2026-11-03: 81.59167342529297USD
- 2026-11-04: 81.59167342529297USD
- 2026-11-05: 115.92341280517579USD
- 2026-11-06: 87.8356262451172USD
- 2026-11-07: 78.47970669250489USD
- 2026-11-08: 72.25511503295898USD
- 2026-11-09: 72.23574532470704USD
- 2026-11-10: 81.59167342529297USD
- 2026-11-11: 113.11037725830079USD
- 2026-11-12: 124.9591423614502USD
- 2026-11-13: 100.354159274292USD
- 2026-11-14: 115.82335022583008USD
- 2026-11-15: 94.08967422180176USD
- 2026-11-16: 94.07957906494141USD
- 2026-11-17: 81.59167342529297USD
- 2026-11-18: 81.59167342529297USD
- 2026-11-19: 81.59167342529297USD
- 2026-11-20: 125.28935058288575USD
- 2026-11-21: 78.49926445617676USD
- 2026-11-22: 124.9591423614502USD
- 2026-11-23: 94.07957906494141USD
- 2026-11-24: 81.59167342529297USD
- 2026-11-25: 94.07957906494141USD
- 2026-11-26: NO DATA
- 2026-11-27: 87.8356262451172USD
- 2026-11-28: 87.8356262451172USD
- 2026-11-29: 115.94148322143555USD
- 2026-11-30: 81.59167342529297USD
- 2026-12-01: 81.620958782959USD
- 2026-12-02: 81.59167342529297USD
- 2026-12-03: 81.59167342529297USD
- 2026-12-04: 87.84720874938965USD
- 2026-12-05: 87.8356262451172USD
- 2026-12-06: 81.60474327697754USD
- 2026-12-07: 81.59167342529297USD
- 2026-12-08: 90.90757136535645USD
- 2026-12-09: 70.78110673370362USD
- 2026-12-10: 75.4778036682129USD
- 2026-12-11: 76.17845542297364USD
- 2026-12-12: 76.20826220703125USD
- 2026-12-13: 81.59198970031738USD
- 2026-12-14: 70.76492114562988USD
- 2026-12-15: 70.76492114562988USD
- 2026-12-16: 70.76492114562988USD
- 2026-12-17: 70.76492114562988USD
- 2026-12-18: 76.17845542297364USD
- 2026-12-19: 87.00553252563478USD
- 2026-12-20: 70.78110673370362USD
- 2026-12-21: 90.90757136535645USD
- 2026-12-22: 91.99184762878419USD
- 2026-12-23: 90.81751846313477USD
Diese Unterkunft bietet Transfers vom Flughafen an (eventuell gegen Gebühr). Gäste, die eine Abholung vereinbaren möchten, werden gebeten, die Unterkunft 24 Stunden vor der Ankunft zu kontaktieren. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem und einem Erste-Hilfe-Kasten ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.
- Nicht verheirateten Paaren ist es möglicherweise durch regionale Gesetze verboten, ein Zimmer zu teilen. Du musst dem Unterkunftspersonal einen Nachweis über die Eheschließung vorlegen können, falls du dazu aufgefordert wirst.
- Ein Kind bis 4 Jahre kann im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
- Aufpreis für das Frühstücksbuffet: ca. 100000 VND für Erwachsene und ca. 50000 VND für Kinder
- Gebühr für den Flughafentransfer: 446000 VND pro Fahrzeug (Einzelfahrkarte)
- Gebühr für späten Check-out: 520000 VND (je nach Verfügbarkeit)
- Nutzungsgebühr für das Zusatzbett: 250000.0 VND pro Tag
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Zimmerservice
Parkservice
Informationsschalter für Ausflüge
Chemische Reinigung
Services
Informationsschalter für Ausflüge
Chemische Reinigung
Reinigung
Geldwechsel
Safe
Fahrradvermietung
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Lockers Available
Allgemein
Zimmerservice
Nichtraucher-Zimmer
Massage
Spa & Wellness Center
Körperanwendungen
Gesichtsanwendungen
Familienzimmer
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Parkservice
Ladestation für Elektroautos
Parking (Limited)
Internet
Kostenloses W-LAN