Hotel Lago Grey

El lugar es justo en el parque nacional lo cual pareciera conveniente sin embargo me limitó a los servicios que ofrece el hotel, que en cuando a restaurante y bar es excelente pero el área de excursiones es deficiente. No quisieron venderme excursiones porque iba sola, no me dieron alternativas ni soluciones, al plantear mi problema no hubo empatía alguna y por el contrario me dijeron que me debía tomar el día para descansar. El hotel es demasiado caro para lo que ofrece. Una gran decepción!

Sus vistas son increibles, la atencion de todo su personal es muy buena y es un hotel muy bonito, las excursiones son buenas sus guias y choferes son muy agradables los recomiendo

Lugar maravilhoso com vista para o lago e as montanhas

Fundamentally this hotel has a lot to offer in terms of its location, and the bed was comfy / restaurant was decent, but overall we were very disappointed with the rooms, which are basically portakabins with super thin walls, cracked floorboards, lukewarm showers and no charm. The restaurant staff were all pretty unfriendly too. By far the worst value for money of anywhere we stayed in Patagonia.

We chose to stay inside Torres del Paine National Park, and it truly couldn’t have been a better decision. Hotel Lago Grey’s location is ideal for full-day hikes and for access to the boat ride to see Glaciar Grey. We had all of our meals at the hotel restaurant and were quite pleased with the quality of the food. The majority of the dishes were thoughtfully prepared and consistently excellent, especially after long days out exploring. The absolute highlight of our stay was the excursions booked through the hotel. A special shoutout to our guide Dani (and our driver Dani as well!). Dani, our guide, took the time to understand exactly what kind of experience we were looking for, asked all the right questions, and impressed us deeply with her passion for nature and her love for sharing Patagonia. Her knowledge and enthusiasm truly elevated our time in the park. Patagonia’s weather changes every few hours, and the hotel staff were incredibly flexible and helpful in adjusting plans and recommending the right experiences based on the conditions each day - something we really appreciated. One small note for light sleepers: rooms facing the lake (like ours) can get quite windy and noisy at night. Completely understandable given the hotel’s incredible location inside the park, but it’s worth bringing earplugs just in case. We would go back again in a heartbeat. Hotel Lago Grey made our Torres del Paine experience unforgettable.