Mercure Dartford Brands Hatch Hotel & Spa

Room was perfect. Only complaint with it, is would be nice if doors were better sound insulated as you can hear everyone that walks past talking and even heard cleaners at 10am hoovering the corridor etc. Also eventhough spa amenities close at 10pm, I was disappointed that at 9.28 they closed the Jacuzzi to empty it out, all amenities should close minimum 10 minutes before and atleast have some sort of warning by staff to be aware. Missed out on jacuzzi because of this.

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Room had no heating, it was broken. Small oil filled radiator inadequate to heat the room. Asked for another duvet, never arrived. Slept in a jumper! Shocking, wouldn’t stay again!

This hotel is ideally located for Brands Hatch, HOWEVER, it is tired and dated, the Racing Bar has no atmosphere and feels very stark and clinical, I didnt try breakfast but it looked mediocre, Parking is extra per day, and avoid Rm280 as it overlooks the waste and bottle bins and is the smoking area for staff.

Lovely stay all went really well Thanks