Vivaz Boutique Hotel

This place does not qualify as a hotel/boutique hotel/ whatever they wanna call it. The day I checked in they had to move me to another room cause the wifi and tv weren't working. In the new room it was the same bit worse since the AC kept leaking overnight and flooded the entire room. I was lucky my bags didn't get damaged cause I kept them on the bed. Entire place stank so bad and the there was mold everywhere. Absolutely zero ventilation and they moved me back to the initial room on the third day since they couldn't fix the AC-just put towels on the floor to soak the water up and the staff came and replaced the towels every few hours. Pool was never cleaned and their waste management is also a joke, the whole place literally STANK 24/7. The showers aren't fully closed off as well so every time you shower you're bound to flood the entire washroom unless you put multiple towels to stop it. Also the bedsheets and towels were not clean at all and caused skin issues. They literally dry the sheets towels on a drying rack outside and none of the sheets/pillowcases were clean. Absolute disaster of a place, only thing keeping it running is the staff

I really enjoyed the staff, René, Luandra and Felipe, they were super friendly and helpful as well as the other staff too (Breakfast ladies and the cleaners too) I will definitely come back there again. Thank you so much guys! Made my trip so much better after all!

Nosso quarto tinha um escorpião e quando chegamos vi um lacraia andando pela recepção. Sujeito uma dedetização urgente.

As fotos no Hoteis.com não refletem as condições internas. Aparencia velha do quarto, piso desgastado, ar condicionado fica molhando o chão e o controle não permitia baixar a temperatura e nem desligar. Pedi para resolverem mais cedo mas não conseguiram. Não espere uma noite de sono sem barulho externo. Até cachorro uivando eu escutei. Café, gentileza dos funcionários e localização são pontos positivos.

Bem satisfatória. O quarto é bem pequeno mas era uma informação conhecida desde a reserva.