Palm Bay Resort

Disappointed.Our 3rd stay in 6 years-it’s a beautiful location to stay, but we probably won’t be back to this resort as it is no longer being maintained or managed & appears to be run by backpackers.The resort itself: had glass pool gate removed, shingles on pavilions broken or missing, holes in their ceilings, roof edges missing, exposed electrical wires on paths, broken or missing pavers & mouldy sun loungers around the pool, broken chairs discarded in the bushes & the tennis court was unusable & covered with garden debris. Our beach bungalow: the internal privacy door was gone, sliding door badly needed oiling & the handle was filthy, the bathroom had cockroaches, the door was badly water damaged & window ledges had splinters with paint coming off. Shower screen had massive lime scale build up. The kitchenette no longer had any tea towels, detergent, cleaning cloths,had missing & mismatched crockery/ cutlery, but now you’re meant to use the restaurant exclusively for food.The hammock was unusable. It was wet when we arrived, so we waited for it to dry, but it was so musty, the smell clung to your skin. We asked for it to be swapped with one from an empty bungalow, the pleasant but under resourced staff member gave an automatic no- the go to answer when you have no manager. Beware that you are now expected to stay overnight at Airlie Beach, because the reception closes at 5.30pm, as the resort & the water taxi DON’T coordinate with the few daily flights into Proserpine.

I’m

This resort was amazing, it was so private and secluded! There was lots of options of activities and the food was amazing! It was a beautiful spot for our honeymoon!

All the staff were so friendly and very helpful, manager Teegan was great. Kept us informed during the Tropical Cyclone we had. Big shout out to the kitchen staff. Food was amazing. Really enjoyed a relaxing stay, even with a full night awake. One bit of info. Fly into Proserpine airport. Much easier access than Hamilton Island.

Its a bit run down at this point but it has ita vibe, and the staff is really friendly. The suite is really nice but the balcony area could have been a bit cleaner. Its not luxury but its a friendly environment, nice people and the food is decent, the local fish in the evening is prepared well