Étoile du Matin by Rendez-Vous Mont-Tremblant

The room was dirty. As soon as we entered our socks turned black which can tell us immediately how dirty the floors were. We even found stuff under tables and chairs which indicated it was surfaced clean. We lost power due to rain and some tree fall so we couldn’t find any emergency supplies like light or candles to use. For family with small kids this was necessary. We called the 24/7 support line and they could barely speak English. They said hot water is available at their location but it was just warm water as we needed boiled water to feed baby formula and sterilize bottles. The room and the location was great so it wasn’t that we didn’t enjoy it but it could definitely improve better.

Well as usual but dryer was broken and tub couldn’t be a shower too because of a broken button. Carpet was a bit stained and unsightly. Overall ok compared to other units. Perk is actual ski in ski out.

On a apprécié le site, la grandeur du logement où nous étions déjà allés il y a deux ans. Nous avons pu voir renard, cerfs de virginie, écureuils, "faisans" directement du salon. Néanmoins, le logement présente désormais des imperfections (absence de lumière pour cuisiner (ampoule absente), pas de notice pour les télévisions des chambre que nous n'avons pu faire fonctionner (piles des télécommandes HS ?), porte intérieure du frigo cassée...) A ce rythme, on peut se demander quel sera l'état de ce logement dans 2 ans ? C'est bien dommage.

I loved being completely independent of others with key codes and lanyards located in the house. I do wish the tv in the kids bedroom worked and that the dryer worked. Parking in the building was so tight, that we opted for outside parking all week. The home was wonderful for my family of five. Beds could have been more comfortable, but we’ll be happy to get back home!!! Thank you for a wonderful location and all the necessities.

No a/c. Staff difficult to come get help.