Is parking available at the property?

Yes, parking is available on-site and is free of charge. However, it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Does the property allow pets?

Yes, the property allows pets in specific rooms only, with a fee of USD 10 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle service is available 24 hours. Guests must contact the property 24 hours prior to arrival to arrange pick-up.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details should be confirmed with the property prior to arrival.

Where is the property located in relation to key landmarks?

The hotel is located in Puembo, approximately 9 miles (14.5 km) from Scala Shopping Mall and 10.5 miles (16.9 km) from Paseo San Francisco. It is also 21.7 km (13.5 miles) from Mariscal Sucre International Airport.

Does the property have a swimming pool?

Yes, the property features an outdoor heated pool, which is operational from 9:00 AM to 7:00 PM. Please note that pool access may be seasonal.

What are the policies for guests staying with children?

Children 4 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding, with a maximum of two children allowed.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 20 per day, and advance request is required for availability. Cribs are not mentioned in the provided information.

San Jose de Puembo Quito Airport Hotel

Average nightly price at San Jose de Puembo Quito Airport, an Ascend Collection Hotel by month, last 12 months (USD)
Month	Average price
January	$94
February	$99
March	$98
April	$89
May	$83
June	$88
July	$89
August	$83
September	$79
October	$103
November	$102
December	$84

What guests think

San Jose de Puembo Quito Airport, an Ascend Collection Hotel delivers a tranquil hacienda stay near the airport, with expansive gardens full of llamas and peacocks, family-friendly activities, helpful staff, and consistently praised breakfasts and on-site dining.

Rooms are generally spacious and comfortable with charming hacienda decor, garden or mountain views, and good sound insulation. However, travelers repeatedly report hiccups with airport pickup coordination or communication, and a few mention unexpected charges or miscommunications at check-in or checkout. There are also occasional complaints about plane or event noise and intermittent maintenance or availability issues with the pool, hot tubs, or spa. Expect a relaxing nature escape that works well before or after flights, especially if you confirm transport details in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Expansive grounds feature multiple pools and hot tubs, a spa with steam/sauna and massages, a well-equipped gym, and numerous family activities like playgrounds and sports. Several guests noted hot tubs not working or the pool/spa unavailable or cooler than expected.

Related guest reviews

10

Irene

Jul 4, 2025

·

Stayed 1 night

Very nice hotel, especially the property grounds. I loved waking up to llamas outside my window! Breakfast was good and they have a nice little gym

10

Maria

Mar 5, 2023

·

Stayed 1 night

I was really impress of the beautiful park with magnificent trees and big swimming pool.

8

Larry

Apr 28, 2023

·

Stayed 2 nights

Beautiful grounds.Friendly staff Hot tubs not working

10

Maria

Jun 27, 2025

·

Stayed 1 night

There were many activities available for our family. Swimming pools, volleyball, tennis, billiards, games, etc. There were llamas roaming around the property which was really cool. It was quiet and the food in the restaurant was very good.

10

Jill

Jul 12, 2024

·

Stayed 2 nights

Lovely well appointed hotel. 15 minutes from the airport with beautiful gardens and pools and jacuzzis. The staff were so helpful and friendly. The food was excellent. The rooms were large and clean and comfortable beds with pillow options. Alpacas roam freely in the beautiful gardens. An oasis. They made us picnic breakfasts to take away on our tours. So peaceful there. Great security too.

10

Morgan

Dec 28, 2023

·

Stayed 1 night

Beautiful resort near the airport. The grounds are amazing and the gym is probably one of the best equipped gyms I have seen in my travels. The staff are great and the breakfast is good. If you have to travel into Quito it will be ~$25 for the taxi, a little bit less coming back. Be prepared to show a taxi driver where it is on the map. I would stay again

8

Steve

Jun 15, 2023

·

Stayed 2 nights

I like the staff and the large, beautiful grounds, and the llamas and peacocks running around. And the architecture of the buildings is beautiful. The dining room food was excellent! I was in a casita so had much privacy. The room was clean and housekeeper flexible. I liked that an airport shuttle is provided at no charge when arriving (a man holds a sign with your name on it) and departing - that helps to reduce stress. I was very disappointed that the pool and spa was not available. I booked there because I wanted those amenities. I had a jacuzzi tub in the bathroom so enjoyed that. But it took 20 minutes to fill enough with water to initiate the jets. And controlling water temperature throughout Ecuador was problematic. Overall, I would book again if I knew for certain that the pool and spa is working and available.

10

Bethany

Jan 4, 2025

·

Stayed 2 nights

We checked in late at night and the staff made it quick and easy to get in to our room. We woke to a stunning view of the grounds, alpacas grazing, and flowers blooming. The breakfast is delicious, there’s a treasure hunt for kids, a relaxing steam room, and plenty of water stations to refill your bottles. Would stay again!

10

Veronica

Mar 8, 2025

·

Stayed 1 night

Excelente hotel, una joya que te permite descansar con comodidad estar rodeada de naturaleza, de animales hermosos. Las ventanas aíslan el sonido así que el descanso es muy placentero. El spa ofrece diversos servicios y mi servicio de masaje relajante fué excelente. Tiene cancha de futbol, de volley, piscina. El desayuno es delicioso y todos los empleados son muy amables. Desde los guardias de seguridad, el equipo de front desk, la masajista, equipo de housekeeping. Y creo que en el desayuno tuve la oportunidad de conocer al manager porque se aseguró que todo esté bien en el desayuno e incluso estaba esperando mi chocolate caliente y el ya sabía y me dijo que ya venía en camino. La decoración de todo el lugar es exquisita con sus cuadros y sus arreglos florales. Les doy un 10/10 excelente relación calidad y precio

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8

Rhonda

Mar 11, 2023

·

Stayed 1 night

Everything was beautiful. The grounds the room the dinner. But I rented it for my last day in Ecuador due to it having a pool hot tub sauna steam room etc the hot tub wasn’t very hot & the other rooms were not turned on. A bit disappointing

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Cleanliness

Guests commonly describe the property and rooms as very clean and well maintained. There are isolated issues noted, including a dirty pool and one pest complaint.

Related guest reviews

4

Wendy

Sep 10, 2025

·

Stayed 1 night

Terrible customer service, the pool area was dirty, a lot of people were complaining about it that day, breakfast selection was poor and the food was cold. Not recommended at all.

10

Elena

Feb 23, 2025

·

Stayed 1 night

A gem. The grounds are beautiful, the rooms are clean, and the breakfast was great with fresh fruits, breads cheeses, and several hot items. It is a 15 minute drive from the airport but the hotel provides a shuttle every hour. It was just lovely.

10

Shannon

Feb 16, 2024

·

Stayed 1 night

The property was well maintai ed and the garden was beautiful. Food was good. Airport shuttle on time and quick.

10

Daniela

May 26, 2025

·

Stayed 3 nights

Love this hotel. Clean, well priced, and beautiful grounds. Have been at least three times and will continue to book!

10

Perla

Mar 8, 2025

·

Stayed 1 night

Quiet and peaceful place. Beautiful rooms, pretty clean and with excellent service. The place have a lot of green spaces even exotic animals. Nice place to stay in. Definitely I will come back.

10

Almut

Nov 3, 2025

·

Stayed 1 night

Staff was extremely accommodating and friendly. Provided a ride to the airport at 3 am with a box breakfast. Very clean, quiet, comfortable. Great food at restaurant. Will come again👍👍👍

10

Martha

Jan 11, 2023

·

Stayed 19,367 nights

La limpieza

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10

Jill

Jul 12, 2024

·

Stayed 2 nights

Lovely well appointed hotel. 15 minutes from the airport with beautiful gardens and pools and jacuzzis. The staff were so helpful and friendly. The food was excellent. The rooms were large and clean and comfortable beds with pillow options. Alpacas roam freely in the beautiful gardens. An oasis. They made us picnic breakfasts to take away on our tours. So peaceful there. Great security too.

2

LORENA

Feb 15, 2024

·

Stayed 1 night

Tuve una muy pésima experiencia ya que el hotel tenía chinches en el colchón y me picaron en todo el cuerpo, me parece de muy mal gusto ya que el costo de la habitación no es barato yo iba confiada que pague por un buen hotel sin imaginar que ya va 1 semana de tratamiento y apenas me estoy recuperando de la lesiones en la piel

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10

Heather

Jan 9, 2023

·

Stayed 1 night

Highlight to the end of our trip to Ecuador. Beautiful grounds, impeccably clean, delicious food, comfortable beds, spa was wonderful including steam room, hot tubs, sauna, pool, and treated myself to fabulous massage. cant wait to stay again someday, and cannot recommend enough!

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Rooms

Many find the rooms spacious, comfortable, and hacienda‑styled, with garden or mountain views; Wi‑Fi is reported reliable. Downsides include very firm beds for some, occasional plane noise, and a few mismatches in room type or promised view.

Related guest reviews

8

Donald

Mar 16, 2023

·

I reserved a room with a king sized bed, but it was a Queen sized bed.

10

James

Sep 28, 2025

·

Stayed 1 night

Lovely grounds! Great place for a stay in Quito. Very nice staff who gave us a ride to the airport. The property is peaceful (except when the neighbors were blaring their music outdoors--although the hotel is obviously well-insulated, because we could not hear it in the rooms.) We were passing through, but I wish we could have had time to just enjoy the outdoors.

10

Gina

Nov 21, 2024

·

Stayed 3 nights

Great location , peaceful amazing rooms

8

Ilya

Mar 4, 2023

·

This is a garden type hotel with a lot of space. The complex is very safe with gated access. Happy to report that wi fi stayed strong and only dropped once during my stay. Also hot water supply appeared to be good, they heat the water using solar energy which is great. You will need a taxi for everything you may want outside of the complex. Only a few very small stores within walking distance. While the restaurant is quite good, if you want anything else you need a taxi ride to one if the nearest towns (Qumbaya is very nice with lots of dining options, about 25 mins).

10

Kathryn

Feb 21, 2023

·

Stayed 1 night

It has beautiful grounds, a nice restaurant and huge rooms.

10

Carol

Mar 1, 2023

·

Stayed 1 night

Beautiful property and hotel. It’s a little out of the way and hard to find but once inside the property is lovely. They have a nice restaurant and offer airport shuttle except at 8AM. Staff is attentive. Go for the upgraded room, the standard room was only so so.

10

Hayeong

Jan 4, 2025

·

Stayed 2 nights

자연에 둘러쌓여 하루정도 쉬기 딱 좋은 숙소. 비행기소리는 좀 나지만 새소리에 눈을 뜬다는 것이 무엇인지 느낄 수 있음. 전원적이고 편안함

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4

Alissa

Aug 21, 2025

·

Stayed 1 night

Check in was disappointing. First c we had to wait late at night for the taxi. Then the hotel charged us more than the price quoted in my booking. Thats never happened to me before. Then we got a room facing a wall, even though the booking said garden view.

10

Jill

Jul 12, 2024

·

Stayed 2 nights

Lovely well appointed hotel. 15 minutes from the airport with beautiful gardens and pools and jacuzzis. The staff were so helpful and friendly. The food was excellent. The rooms were large and clean and comfortable beds with pillow options. Alpacas roam freely in the beautiful gardens. An oasis. They made us picnic breakfasts to take away on our tours. So peaceful there. Great security too.

10

Sarah

Jul 25, 2025

·

Stayed 2 nights

The hotel grounds are gorgeous. Mountain views with beautiful plants and roaming llamas and peacocks. Breakfast was delicious and the playground fun for kids. The only down side are the beds were very uncomfortable in our room. If you like an extra firm mattress this is the place for you

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Service

Staff are widely praised as friendly and accommodating, arranging airport shuttles and early boxed breakfasts. Recurring issues include missed or confusing airport pickups and occasional billing or reception missteps.

Related guest reviews

10

Avtar

Feb 28, 2024

·

Stayed 1 night

This historical building was great to stay in and very comfortable. We had major problems contacting the hotel and arranging shuttle pick up but it worked out in the end.

10

Neil

Mar 6, 2023

·

Stayed 2 nights

this was a lovely place with very nice grounds for relaxing. The facility has character and charm plus a bit of history. But what really stood out for me was the staff! Our reservations were complicated as we had 3 stays over a period of 2 weeks. There was a problem with all but the first reservation (that had nothing to do with them!) and they were able to get it straightened out without too many problems. All of the staff was great and assisted is with our convoluted travels, transportation to and from the airport, storing our "big" bag when we changed environments etc. Even included a boxed breakfast for one particularly early trip to the airport before the kitchen was open!

10

Lynne

Mar 22, 2024

·

Stayed 1 night

Great location near the Quito airport! I loved the peaceful property, professional staff, and the personalized transportation back and forth to the airport. Highly recommended if you want to relax and rewind after flying into Quito.

10

Richard

Nov 18, 2025

·

Stayed 1 night

The facilities are wonderful. The staff is even better. Will return on next trip

8

Nickie

Jun 7, 2024

·

Stayed 1 night

The property is beautiful and absolutely worth the money. I did not give 5 stars because I attempted several times to contact the hotel ahead of time and again after I arrived at the airport. I never received a response. Fortunately the taxi stand rep contacted them for me -after quite a while - and arranged transportation to the hotel.

4

Alissa

Aug 21, 2025

·

Stayed 1 night

Check in was disappointing. First c we had to wait late at night for the taxi. Then the hotel charged us more than the price quoted in my booking. Thats never happened to me before. Then we got a room facing a wall, even though the booking said garden view.

4

Paulo

Aug 26, 2024

·

Stayed 2 nights

Me cobraron más al salir pese a que la reserva decía que están incluidos los impuestos

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10

Kaitlyn

Mar 22, 2023

·

Stayed 1 night

This hotel was fantastic. I wish I had been able to stay more than one night here. Staff was friendly and helpful. The airport transportation was convenient. The restaurant was fantastic and they packed boxed lunches for our early airport transfer the next morning.

10

Almut

Nov 3, 2025

·

Stayed 1 night

Staff was extremely accommodating and friendly. Provided a ride to the airport at 3 am with a box breakfast. Very clean, quiet, comfortable. Great food at restaurant. Will come again👍👍👍

10

Teresa

Jan 29, 2023

·

Stayed 1 night

Beautiful property. Just had miscommunication about getting picked up at airport. They took care of the situation.

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Location

About 15–20 minutes from the Quito airport on secluded, secure grounds; ideal for layovers or a quiet break. Little is within walking distance, and several mention occasional aircraft noise.

Related guest reviews

10

Elena

Feb 23, 2025

·

Stayed 1 night

A gem. The grounds are beautiful, the rooms are clean, and the breakfast was great with fresh fruits, breads cheeses, and several hot items. It is a 15 minute drive from the airport but the hotel provides a shuttle every hour. It was just lovely.

10

Courtney

Apr 24, 2025

·

Stayed 3 nights

The staff were incredibly friendly. The good was very good. They provided transportation to and from the airport. The hotel is about 15 minutes from the airport and about 40 minutes from the city of Quito (without traffic). There isn't much to do in the area of the hotel, but the hotel does have many things to do (pool, lawn games, pickleball etc).

10

VICTORIA

Nov 27, 2023

·

Stayed 1 night

At just 20 minutes from the airport, a beautiful place to stay with gardens and greenery. Ideal for kids.

8

Ilya

Mar 4, 2023

·

This is a garden type hotel with a lot of space. The complex is very safe with gated access. Happy to report that wi fi stayed strong and only dropped once during my stay. Also hot water supply appeared to be good, they heat the water using solar energy which is great. You will need a taxi for everything you may want outside of the complex. Only a few very small stores within walking distance. While the restaurant is quite good, if you want anything else you need a taxi ride to one if the nearest towns (Qumbaya is very nice with lots of dining options, about 25 mins).

10

Hayeong

Jan 4, 2025

·

Stayed 2 nights

자연에 둘러쌓여 하루정도 쉬기 딱 좋은 숙소. 비행기소리는 좀 나지만 새소리에 눈을 뜬다는 것이 무엇인지 느낄 수 있음. 전원적이고 편안함

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10

Sharyn

Jun 10, 2025

·

Stayed 1 night

A delightful place about 20 min drive from airport. Breakfast was included as well as airport transfers. Lovely gardens with Llamas, peacocks and ducks roaming the extensive property.

10

richard

Jun 4, 2024

·

Stayed 1 night

The antithesis of your typical airport hotel

8

Veronica

Jul 20, 2024

·

Stayed 2 nights

Convenient.

10

Jorien

Dec 12, 2024

·

Stayed 1 night

Close to the airport, fantastic garden. Although its secluded you hear the airplanes on a regular basis

10

Mario

Sep 21, 2024

·

Stayed 1 night

Excellent for quiet stays, near the airport, great food, and good service. Quito center is within a half an hour taxi ride but we went for a relaxed stop over day.

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Dining

Breakfast and the on-site restaurant receive frequent praise, with many enjoying tasty meals and boxed breakfasts for early flights. A few guests mention limited service hours or cold/underwhelming items.

Related guest reviews

4

Wendy

Sep 10, 2025

·

Stayed 1 night

Terrible customer service, the pool area was dirty, a lot of people were complaining about it that day, breakfast selection was poor and the food was cold. Not recommended at all.

10

Annie

Apr 9, 2023

·

Stayed 4 nights

Excellent property. Excellent staff. Food was great. Will stay again.

8

Karyn

Jan 22, 2025

·

Stayed 1 night

No one spoke English. Food not available at 7pm Room nice

10

Katrina

Mar 24, 2024

·

Stayed 1 night

Beautiful authentic boutique hotel. I had to stay one night on my way to Galapagos and did not want to stay at one of those chain modern places. This hotel is very charming, with hammocks outside and place to walk safely on the property. Bonus airport transfer included. Onsite restaurant open till 10PM with great food.

10

Elena

Feb 23, 2025

·

Stayed 1 night

A gem. The grounds are beautiful, the rooms are clean, and the breakfast was great with fresh fruits, breads cheeses, and several hot items. It is a 15 minute drive from the airport but the hotel provides a shuttle every hour. It was just lovely.

10

Kaitlyn

Mar 22, 2023

·

Stayed 1 night

This hotel was fantastic. I wish I had been able to stay more than one night here. Staff was friendly and helpful. The airport transportation was convenient. The restaurant was fantastic and they packed boxed lunches for our early airport transfer the next morning.

10

Almut

Nov 3, 2025

·

Stayed 1 night

Staff was extremely accommodating and friendly. Provided a ride to the airport at 3 am with a box breakfast. Very clean, quiet, comfortable. Great food at restaurant. Will come again👍👍👍

10

Jill

Jul 12, 2024

·

Stayed 2 nights

Lovely well appointed hotel. 15 minutes from the airport with beautiful gardens and pools and jacuzzis. The staff were so helpful and friendly. The food was excellent. The rooms were large and clean and comfortable beds with pillow options. Alpacas roam freely in the beautiful gardens. An oasis. They made us picnic breakfasts to take away on our tours. So peaceful there. Great security too.

10

Sarah

Jul 25, 2025

·

Stayed 2 nights

The hotel grounds are gorgeous. Mountain views with beautiful plants and roaming llamas and peacocks. Breakfast was delicious and the playground fun for kids. The only down side are the beds were very uncomfortable in our room. If you like an extra firm mattress this is the place for you

8

Kyu Dae

Dec 7, 2023

·

Stayed 2 nights

Todas las instalaciones y el ambiente son buenos. Pero la comida del restaurante no me gustó.

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $94	13 $94	14 $94
15 $94	16 $94	17 $90	18	19 $94	20 $117	21
22 $104	23 $245	24 $107	25 $107	26 $116	27 $113	28 $107
29 $107	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $124	5 $103
6 $103	7 $112	8	9	10 $103	11 $112	12 $103
13 $111	14 $128	15 $112	16 $103	17 $103	18 $103	19 $118
20 $112	21 $103	22 $103	23 $103	24 $103	25 $103	26 $103
27 $103	28 $103	29 $103	30 $103	31

San Jose de Puembo Quito Airport, an Ascend Collection Hotel

Prices for San Jose de Puembo Quito Airport, an Ascend Collection Hotel

Monthly average prices

About this property

Location

Room options

Superior Room, Accessible, 1 Queen Bed, Garden Or Patio View

Junior Suite, 1 King Bed

Family Suite, 2 Bedrooms

Traditional Room, 1 Queen Bed, Garden View

Traditional Room, 2 Double Beds, Garden View

Superior Room 1 Queen Bed 1 Double Bed, Garden Or Patio View

Superior Room, 2 Double Beds, Garden Or Patio View

Guest reviews of San Jose de Puembo Quito Airport, an Ascend Collection Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about San Jose de Puembo Quito Airport, an Ascend Collection Hotel

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