Best Western Plus Finger Lakes Inn & Suites

BED BUGS!!

It looks completely updated from the outside but the inside told a completely different story. Everything was old and outdated and smelled musty. I know fitness centers in hotels are subpar at best but this didn’t even have any functionally working equipment. Staff was friendly enough but seemingly distracted in other things.

Big found in room. Pot smell in hallway. Bathroom door unable to remain open.

Great staff very, clean quiet location, affordable. I would definitely stay again.

The equipment in the gym did not work. The guy checking in was nice and good. The other lady and the guy checking out wasn't too friendly. The lady I had when I had asked her for a plunger and towel grab them both for me. When I brought down my used towels and my plunger she told me to go into a room and put them back as well as put the towels in a bin. I think if you pay $700 to stay here you should get better service but that's just me. The pool was also cold but that's to be expected. And I also had to empty out my garbage.