赫爾希紅屋頂飯店

Didn’t know it was remodeling had to go to Best Western to check in but very friendly staff and clean accommodations

Nice average facility. For the price a night they need to include a breakfast ticket or you might as well book best western. Check in process is a lil inconvenience because it’s not on site. People upstairs noisy in the morning.

Stayed here for one night in order to go to Hershey Park. Down the road from the park. Decent place; beds were a little uncomfortable. They share a parking lot with the best western and you have to check in with them.

I was stuck in the area due to my vehicle breaking down and needing a major repair. The hotel was nice. It was very simple but it had all the amenities needed for us to be comfortable during our stay. Katelyn at the front desk was super nice and very helpful. She also understood that traveling with children can be absolute hell at times and was more than wiling to give us some extra time at check-out. The lady that does housekeeping was also very sweet and made sure to stop by everyday and see if there was anything we needed. With having 4 people in one room we always needed more towels. It was nice to have her check in on us instead of walking to the desk to ask for what we needed. Most hotels dont check in on their guests that are staying more than 1 night. We did have to check in at Best Western across the parking lot but its not a far walk at all so that wasnt a bother at all. Over-all, the price was right and our stay there was nice. We will definitely be returning in the future, hopefully for fun and not because my vehicle broke down. Thank you for having us!!

When we arrived we had to go across to the best western to check in for two rooms we paid almost $300 one room had a broken tv , the outside was trashy , the staff was rude, no free breakfast or anything offered. Had to pay to use the pool next door

Property met our needs. We were here for a baseball tournament and were only here to sleep. Outdated and basic, but clean, and we had parking at our door. No amenities. Definitely for a minimalist experience.

Check in etc. was handled by Best Western. That was a surprise.

I sent an email to corporate explaining in lengthy detail of the quality of the room. I also sent the pictures of when we first walked into the room the only thing that wasnr included was that the ice machine wasnt functional during our stay and we had to walk across the parking lot to the second floor of the Best Western to retrieve ice.

Front desk was diverted to another hotel across the parking lot. Although the desk person was friendly , pleasant , sweet and very helpful it was a little strange He gets 5 stars.

Liked price and comfort of beds. Cons. Had to check in at comfort inn, no coffee, ice machine?

Room 105 was dirty and smelled bad

The floors didnt look filthy until i sat my 10 month old down to crawl around when i picked her up a couple minutes later her knees and tops of her feet were BLACK. SO we gave her a bath then let her crawl around again and picked her up it was 10x worse so then we hand mopped the floors with there towels and the towels were black when we were done. Wont be staying with them ever again.

Everything was dirty - there was something orange stained on the pillowcase, all the walls were dirty, front door was dirty and needs replacing. Jessica (?) the night desk person at Best Western was checking in for both properties and was very busy. She was so polite and sweet!! We got in late and were leaving early, otherwise we would've left and found another hotel

Room has a smell, toilet seat broken and very hard to flush, bathtub stains, door old and worn. Pillows very stiff and thin. Stairwell door open where anyone can enter. Dirty hung towel when arrived. Do not recommend especially for the price.

Red Roof didn’t have its own office, had to check in at Best Western across parking lot. Not a big deal just went through a little confusion initially when pulling up. Place was quiet, got good sleep but next day realized Housekeeping wasn’t the greatest. Didn’t appreciate what my blankets looked like, Both beds, really just seemed like they hadn’t been washed in a while or just way to many stains for my liking. Which explains rating

Red roof inn was disgusting. Blood in the Sheets. Dirty walls. The hair dryer was all cracked. Room smelled so bad. But this location is ran by the management of the new best western across the parking lot. The staff their is amazing. I recommend if you have the extra money just stay in the new best western and only stay in the red roof inn if you can’t afford the other.

Both beds were dirty- stains and marks on top of comforter, and on the sheets themselves. Bath tub didn’t drain properly Shower head sprays 3 different directions at once. Staff was kind and helpful though!

Very dirty room. Floors were sticky and carpet filthy. Bed skirts stained. Hair dryer broken and unable to use. Maid only emptied trash but didn’t make bed on second day. Not worth it.

The lobby was closed. There were cockroaches in the room.

There were bugs and roaches in the bathroom and bedroom. Beds did not look clean.

Woman and front desk was very friendly and helpful. Got in around 10pm and the AC in our room wasn’t cooling. 77 in the room and going up! Went and talked to front desk and she was so helpful! Moved us to another room but came up herself and checked that it was working first. Allowed me to check it too. Basic hotel but comfortable beds.

Probably wouldn’t stay here again. The faucet was disconnected from sink and there were questionable holes in the bathroom walls which made us uncomfortable. We could hear every bit of noise coming from the hallway. A/C would turn off and not turn back on until it was hot in the room again. I will say, the bed was comfortable but that was about it for the positives. Definitely don’t feel it warranted $200 per night.

Beds where old and not very comfortable

Was suitable for a quick overnight stay form somewhere to crash and sleep. Door handle was installed upside down, meaning you had to pull up to open as opposed to pulling down, this caused some initial issues trying to Access the room. The staff was good about waking right over to the room to help us gain access. TV had no service, and the remote didn’t work, not that big of deal since we got in late and had to get up early. Toilet didn’t flush well which was biggest concern, tank would fill and swirl but wouldn’t discard waste. The toilet has mineral build up that needs to be addressed in order to fix. Otherwise, place was decent in terms of cleanliness and amenities. For a quick stay, decent.

3 nights. Wi fi Didn t work. Big disappointment. Complained to desk at other lobby. Red roof was closed. Reply was. I ll tell the manager. That's no good to me

Everything was good and comfortable . But Air conditioner of my room turn off automaticity and constantly with a timer and my room turns hot at night .

Was affordable and convenient for what i needed. The mattress i slept on was more than worn in to the point i was affraid i would roll off the bed. But the room was clean.

Loud slamming doors

The associate who helped at the front desk was very friendly. Our first room smelled of cigarette smoke and we were able to get another room. Our second room had a faulty air system, it was either extremely cold or hot, we had to turn it off which made the room very stuffy and uncomfortable when sleeping. The refrigerator didn’t work, which we didn’t realize until the morning when the food and drinks we put in there was not cold. The room was clean and the staff was friendly, but overall was not a very good experience.

Bed was uncomfortable and probably needs replaced--staff was excellent very helpful and pleasant---will be staying there again

Woman and front desk was very friendly and helpful. Got in around 10pm and the AC in our room wasn’t cooling. 77 in the room and going up! Went and talked to front desk and she was so helpful! Moved us to another room but came up herself and checked that it was working first. Allowed me to check it too. Basic hotel but comfortable beds.

Love red roof inn especially because their pet friendly. The staff is wonderful, and very helpful. but the quality of the hotel itself is slowly going down hill. We've been going to this particular location for at least 7yrs.

Our room was not ready by check in took over an hour. Staff was rude and nasty . Bed was dirty and heater/Ac was noisy all night. Door was unsafe did not latch well . Room smelled . Did not complain because staff was rude

I was stuck in the area due to my vehicle breaking down and needing a major repair. The hotel was nice. It was very simple but it had all the amenities needed for us to be comfortable during our stay. Katelyn at the front desk was super nice and very helpful. She also understood that traveling with children can be absolute hell at times and was more than wiling to give us some extra time at check-out. The lady that does housekeeping was also very sweet and made sure to stop by everyday and see if there was anything we needed. With having 4 people in one room we always needed more towels. It was nice to have her check in on us instead of walking to the desk to ask for what we needed. Most hotels dont check in on their guests that are staying more than 1 night. We did have to check in at Best Western across the parking lot but its not a far walk at all so that wasnt a bother at all. Over-all, the price was right and our stay there was nice. We will definitely be returning in the future, hopefully for fun and not because my vehicle broke down. Thank you for having us!!

nice hotel and very friendly staff at front desk.

Staff was rude and unknowledgeable about check in time. Unwilling to accommodate traveler. My vehicle was vandalized in the parking lot.

Kind staff.

The staff was very kind and helpful. The room was old but it was in good condition and very clean. The bed was very comfortable.

Unfortunately, we had to leave shortly after arriving at this hotel. Upon entering our room, the hot water took an extremely long time to get even barely warm, the toilet rocked badly, and there was an exposed AC outlet that is a fire hazard. The room also had a strong sewage odor, which was noticeable in the parking lot and stairwell as well. The staff member who checked us in earlier in the evening was very kind and welcoming, but my experience with the night employee was disappointing. He was condescending and even told me to be quiet while I was trying to explain the situation. During that time, other guests were also complaining about children running back and forth above the lobby, which he claimed to address, but the noise continued. When I asked if there were any alternate rooms available, I was told no. I explained that I would then need to book another hotel. Only after that did he suddenly say he could move us to another room. By that point, it was nearly midnight, and I declined and requested a refund instead. He continued to argue that a room was now available, but I stood firm on wanting a refund. I am still waiting on that refund as of now. The poor condition of the room and the dismissive customer service made this an unfortunate experience, despite the friendly check-in staff earlier in the evening. I wanted to give Red Roof Inn another chance, but ongoing maintenance and cleanliness issues seem to be a pattern across the US.

You're desk Girl Jessica was a very welcoming and heart warming employee, definitely did her job in making me feel welcomed

Stayed here for one night in order to go to Hershey Park. Down the road from the park. Decent place; beds were a little uncomfortable. They share a parking lot with the best western and you have to check in with them.

Close to Hershey Park.

Second time staying here. Convenient to Hershey Park and affordable.

Good value for money. Convieniently located between downtown and park.

Great value. Basic hotel in good location near Hershey.

Very convenient location for venue

Great location..close to shops and restaurants

Clean, quiet, really close to Hershey Park. Option to buy breakfast at the Best Western that shares a parking lot for a quick meal before you head out.

I was looking for a decent cheap hotel for a couple nights for a hockey tournament. The value was incredible as the room was updated and clean, breakfast was good, they are dog friendly and it was very inexpensive. The location is good and overall I am very pleased with the overall experience and will consider them for the next tournament as well.

Great stay, clean, quiet, easy access to our venue! Thank you!

Nice average facility. For the price a night they need to include a breakfast ticket or you might as well book best western. Check in process is a lil inconvenience because it’s not on site. People upstairs noisy in the morning.

Very easy to find. Room was clean. Staff was friendly. Breakfast was nice. Close to attractions.

We always chose Red Roof Inn for our vacations and this was by far the worst one we have stayed at. The room was disgusting, the toilet was extremely dirty, there was a Ike of hair on the bed and blood stains on the pillow case. We had the do not disturb sign on and the housekeeping still came in but did not clean just put a new soap and shampoo in the bathroom. There was no one in the office as you had to walk across to the best western for service and we were never told there was complimentary breakfast at the best western for the red roof inn until check out.

When we arrived we had to go across to the best western to check in for two rooms we paid almost $300 one room had a broken tv , the outside was trashy , the staff was rude, no free breakfast or anything offered. Had to pay to use the pool next door

Check your towels when you check in the rooms I had two dirty towels. Also it's no free breakfast you have to pay for breakfast with the hotel across the parking lot. Also if you order Uber eats at night you might be waiting a hour or longer for you food.

Clean, quiet, really close to Hershey Park. Option to buy breakfast at the Best Western that shares a parking lot for a quick meal before you head out.

Location and coffee

I was looking for a decent cheap hotel for a couple nights for a hockey tournament. The value was incredible as the room was updated and clean, breakfast was good, they are dog friendly and it was very inexpensive. The location is good and overall I am very pleased with the overall experience and will consider them for the next tournament as well.

The room was fine. It was clean. Would have been nice to have a coffee maker in the room. The ice machine was broken so we also were not anle to get ice. But as far as the rppom in general, it was clean

Liked price and comfort of beds. Cons. Had to check in at comfort inn, no coffee, ice machine?