Fairfield Inn & Suites by Marriott Springfield Northampton/Amherst

The staff provided positive and friendly service. The room and grounds were clean and had no odors. The complimentary breakfast looked inviting but I did not get to try it.

Breakfast buffet was excellent; staff friendly and helpful througout facility; ample, easy close parking lot.

We didn't have a chance to enjoy the breakfast, but the hotel staff were absolutely AMAZING! Incredibly accommodating when we had to check in and check out as we added a night on. Our rooms were cleaned everyday and that was a pleasant surprise! This has been our second stay at a Fairfield Inn and we will definitely be back

There was plenty of adequate and safe parking at Fairfield Inn. Upon entering the Fairfield Inn, you are meet with the friendliest front desk staff. The breakfast buffet has something for everyone. From the fresh aroma of coffee, to baked goods, oatmeal with plenty of topping options, to making your very own plate-sized waffle. If coffee is not your preferred breakfast beverage, then you will have a variety of teas and juices to select from. I hope you all enjoy your stay at the Fairfield Inn, ad much as my family and I did. You definitely won't regret your choice of a home away from home, regardless of how short or long your stay may be.

The property was clean except for my shower door did not close so water leaked onto the floor. I brought this up to the staff. I was there for three weeks. Nothing was done. Most of the staff was very friendly. There was a few that did not even say hi after I did. The worst thing was the noise at night. I’m not sure if people live full-time at this hotel but I heard doors slamming, and people talking in the hallways between 1 and 4 AM which made it hard sometimes to sleep Otherwise, the continental breakfast was good the lady and a gentleman who work it were very nice and friendly. I travel for business. I did feel safe there, which was good.