Hepburn Spa Retreat
From
282 USD
a notte
Seleziona le date per controllare prezzi e disponibilità
From
282 USD
a notte
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso.
Giardino
Campo da golf (nelle vicinanze)
Salone
Zona fumatori
Parking (Self) (free)
Front Desk (limited hours)
Posizione
20-22 Mineral Springs Crescent, Terme di Hepburn, Victoria, Australia
Hepburn Regional Park (0.1 miglia)
Hepburn Bathhouse & Spa (0.1 miglia)
Hepburn Mineral Springs Reserve (0.2 miglia)
The Palais-Hepburn (0.4 miglia)
Portal 108 (0.8 miglia)
Hepburn Springs Golf Course (1.4 miglia)
Opzioni camera
9
Villa (Wellness)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)Vasca idromassaggio privata internaVasca spa privata
7
Villa Deluxe, 1 letto king, cucina
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
646 ft²
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)Vasca idromassaggio privata internaVasca spa privata
10
Villa Deluxe, 1 camera da letto, idromassaggio
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Singoli
Posti letto: 2
646 ft²
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)Vasca idromassaggio privata internaVasca spa privata
8
Villa Deluxe, cucina
Dettagli della camera
2 Letti Singoli
1 Letto Matrimoniale Large
Posti letto: 2
646 ft²
BalconeAria condizionataRiscaldamentoWi-Fi (gratuito)Vasca idromassaggio privata internaVasca spa privata
Recensioni degli ospiti su Hepburn Spa Retreat
7.8
Buono
Sulla base di 237 recensioni verificate
Servizi
7.6
Pulizia
7.9
Camere
8.5
Servizio
8
Posizione
8.2
Ristorazione
8.2
Per quale tipo di viaggio viene scelta la struttura?
10
Eryan
27 feb 2025
·
Soggiorno di 3 notti
Very lovely and well set up room. Tranquill. Local complimentary products on arrival. Lovely surrounds.
Very lovely and well set up room. Tranquill. Local complimentary products on arrival. Lovely surrounds.
2
Raelene
4 nov 2024
·
Soggiorno di 2 notti
Unfortunately this venue did not deliver. Cleanliness… pubic hairs in toilet area, kitchen tampon packet on floor, couch cover dirty from other people’s oils, bath not sanitised, personal products in bath (left over jars of facial mask and body scrub from previous users). Fireplace didn’t work, broken curtains and venetians. No real compendium, connections for AV didn’t work properly, overhead light fittings dirty. Support information focuses on what you can’t do! Not enough support by staff, you can’t get anyone after hours nor do they call you back, labyrinth of phone diversions not necessarily addressing your enquiry. Not customer focused especially for what you pay, I’m still waiting for information about my spa booking….which didn’t happen. No extra pillows, blankets, throw in disrepair. People parking in the wrong spots because of conflicting and poor signage. Welcome box not so enviromentaly conscious, dairy yoghurt event though we were encouraged to select an alternative milk supply. We are regular travelers, this venue over promised and under delivered. Truly disappointed! The saving grace was we were in unit 1 and didn’t have to hike up 3 flights of stairs, so earlier on during booking the access request was considered. We overlooked other venues thinking we were going to have an exceptional stay for both our anniversary and my husband’s birthday. Going to Bellinzona next weekend!
Unfortunately this venue did not deliver. Cleanliness… pubic hairs in toilet area, kitchen tampon packet on floor, couch cover dirty from other people’s oils, bath not sanitised, personal products in bath (left over jars of facial mask and body scrub from previous users). Fireplace didn’t work, broken curtains and venetians. No real compendium, connections for AV didn’t work properly, overhead light fittings dirty. Support information focuses on what you can’t do! Not enough support by staff, you can’t get anyone after hours nor do they call you back, labyrinth of phone diversions not necessarily addressing your enquiry. Not customer focused especially for what you pay, I’m still waiting for information about my spa booking….which didn’t happen. No extra pillows, blankets, throw in disrepair. People parking in the wrong spots because of conflicting and poor signage. Welcome box not so enviromentaly conscious, dairy yoghurt event though we were encouraged to select an alternative milk supply. We are regular travelers, this venue over promised and under delivered. Truly disappointed! The saving grace was we were in unit 1 and didn’t have to hike up 3 flights of stairs, so earlier on during booking the access request was considered. We overlooked other venues thinking we were going to have an exceptional stay for both our anniversary and my husband’s birthday. Going to Bellinzona next weekend!
10
James
5 ott 2024
·
Soggiorno di 2 notti
Nice very relaxing accommodation
Nice very relaxing accommodation
8
Sophie
22 apr 2024
·
Soggiorno di 1 notte
Lovely staff. Quiet and warm.
Lovely staff. Quiet and warm.
8
Damian
12 feb 2024
·
Soggiorno di 3 notti
The couch look like it’s had a life but beside that not bad
The couch look like it’s had a life but beside that not bad
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 18:00
Prima delle 11:00
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