Hilton Garden Inn Benton Harbor/St. Joseph

Las instalaciones son espectaculares, la persona que me atendió fue mala educada y yo estabas con mis nietos, su trato fue tosco e insensible

We really enjoyed the pool here, as I have two small children. It was warm and empty both times we swam. However, our hotel room was pretty nasty. It was not cleaned well at all. Multiple small black hairs in the shower, keurig storage area was disgusting, unidentified spot on the comforter to one of the beds, all around dingy and everything could've used a good wipe down. The staff were exceptionally friendly so I'm 50/50 on returning. Some good, some bad.

The hotel was in great order and assisted recently built or renovated. The staff was very friendly and quick to check is in. The room, a suite, was perfect for a family of four. We travel with an air mattress so it oldest can sleep on it in the extra room. The two TV's were a nice touch. The bathroom has a fan-powered vent. Unusual in this day on age. The room was comfortable and the hotel was quiet.

The rooms were clean and the beds comfortable. The breakfast was amazing. Omesha made our breakfast and she went above and beyond to make sure we were taken care of. We definitely will stay here again when we come back. I utilized the fitness room each morning and was very happy with my stay. The lighting in the rooms were kind of dim and the water pressure could use some more pressure. Despite those 2 bumps I definitely will stay again. Thank you!!

Great service