Scottish Inn Whippany

Nunca pude entrar al lugar ya que no había nadie en servicio al cliente, hice una reservación y llegué al lugar alrededor de las 3:30am pero no había nadie y no pude ingresar al lugar aparte de eso el lugar se miraba tan sucio con cucas en el lobby. Tuve que irme a buscar hotel a esa hora.

La habitación tenía mal olor, estaba sucia, habían cucarachas, el primer día no había agua caliente y ni siquiera me notificaron

Es una real basura, sucio , cucarachas, ruidos, mal servicio. En fin para mi y mi familia lo peor. Hasta creíamos que podria pasarnos algo.. ES DE LOCOS

Multiple cockroaches Only 1 towel for shower, no hand towels No garbage can No shower curtain Ancient mattress. Dirty pillowcases

We arrived at 2.30am after a very long drive, booked online - the hotel DOES NOT look like the pictures anymore, its tired, very run down and in need of ALOT of money spent to bring it up to a decent budget cheap hotel. The room we got had a broken door handle/lock, the main light didn't work and they'd only supplied 1 pillow for a King sized bed??!! The bathroom had a cracked basin and big cracks filled with dirt on the floor. The whole building smelled of cigarettes and clearly not a safe space judging by all the 'park at your own risk' signs. On checkout I informed reception of the issues and that started off a response that was not only very unprofessional but incredibly rude and unnecessarily aggressive. I'd never recommend this place to anyone and had we not been so shattered from our long days driving I'd not have stayed, we were only there 5hrs and that was long enough.