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Pamukkale Whiteheaven Suite Hotel

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Relax in a family-friendly hotel with indoor and outdoor pools, a full-service spa, and stunning views in Pamukkale.

Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches

Ubicación

Pamukkale Mah. M.Akif Ersoy (pamuk) Bulv. No:27 Pamukkale, Pamukkale, Denizli, Turquía

Más información sobre la ubicación

Opciones de habitación

6

Deluxe Triple Room

Detalles de la oferta

1 Cama Doble Grande

y

1 Cama Individual

Capacidad: 3

538 ft²

Vista de la ciudad

Vista al patio

Aire acondicionado

Calefacción

Caja de seguridad

Patio

7

Habitación Cuádruple Deluxe De 1 Dormitorio

Detalles de la oferta

2 Camas Dobles

y

1 Cama Individual

Capacidad: 5

538 ft²

Vista de la ciudad

Vista al patio

Aire acondicionado

Calefacción

Caja de seguridad

Patio

7

Deluxe Double Or Twin Room with Balcony

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

538 ft²

Vista de la ciudad

Vista al patio

Aire acondicionado

Calefacción

Caja de seguridad

Patio

9

Twin Room with Balcony

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

484 ft²

Vista de la ciudad

Vista al patio

Aire acondicionado

Calefacción

Caja de seguridad

Patio

Reseñas de los huéspedes sobre Pamukkale Whiteheaven Suite Hotel

9.3

Genial

Basado en 686 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En Pamukkale Whiteheaven Suite Hotel, los viajeros elogian constantemente la cálida hospitalidad familiar, las habitaciones espaciosas y su ubicación conveniente cerca de las piscinas de travertino. Muchos destacan detalles agradables como traslados gratuitos a la Puerta Sur, bebidas de bienvenida y consejos prácticos para visitar la zona.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Opiniones de los huéspedes

En Pamukkale Whiteheaven Suite Hotel, los viajeros elogian constantemente la cálida hospitalidad familiar, las habitaciones espaciosas y su ubicación conveniente cerca de las piscinas de travertino. Muchos destacan detalles agradables como traslados gratuitos a la Puerta Sur, bebidas de bienvenida y consejos prácticos para visitar la zona.

Los huéspedes suelen disfrutar de la piscina exterior limpia y el abundante desayuno turco, así como de la comodidad del estacionamiento en el lugar. Sin embargo, varias reseñas señalan que no hay restaurante ni bar en el hotel y que las instalaciones de spa/piscina interior anunciadas no estaban disponibles. Algunos también informaron sobre aire acondicionado débil o ruidoso, iluminación tenue, conexión Wi-Fi variable o fallas en el servicio de limpieza, mientras que unos pocos mencionaron interacciones decepcionantes o preocupaciones sobre la relación calidad-precio. Un alojamiento cómodo y discreto para explorar Pamukkale.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las reseñas destacan una piscina exterior limpia y agradable y un aparcamiento cómodo. Varios huéspedes señalan que no hay restaurante ni bar en el hotel y que la piscina o spa interior anunciados no estaban disponibles.

Reseñas de huéspedes relacionadas

8

Sacha

9 oct 2025

·

Se alojó 1 noche

Chambres vraiment incroyables, les lits les plus confortable de mon voyages jusqu'à date! Produits de luxe offert, belle localisation a distances a pied des attrait touristiques. Personnel attentionné, surtout celui a l accueil et celui qui donne le service aux déjeuner ! Déjeuner tres delicieux et bonne qualite et quantite. Belle picine extérieur. Par contre, je trouve l anno ce de la picine intereure comme fausse publicité... spa femblait fermer aussi.. j aurais sabs doute choisi un autte hotel en sachant qu il n en avait pas de disponible a ce prix.

Chambres vraiment incroyables, les lits les plus confortable de mon voyages jusqu'à date! Produits de luxe offert, belle localisation a distances a pied des attrait touristiques. Personnel attentionné, surtout celui a l accueil et celui qui donne le service aux déjeuner ! Déjeuner tres delicieux et bonne qualite et quantite. Belle picine extérieur. Par contre, je trouve l anno ce de la picine intereure comme fausse publicité... spa femblait fermer aussi.. j aurais sabs doute choisi un autte hotel en sachant qu il n en avait pas de disponible a ce prix.

10

Nadeem

28 may 2025

·

Se alojó 3 noches

Friendly service, clean hotel, nice swimming pool, wonderful breakfast

Friendly service, clean hotel, nice swimming pool, wonderful breakfast

10

Bilgehan

30 jul 2025

·

Se alojó 1 noche

Ein sehr tolles, Familien geführtes Hotel. Sehr gepflegt und Pamukkale ist in 10min zu Fuß erreichbar. Pool auch sehr gepflegt und sauber. Wir haben uns hier sehr sehr wohl gefühlt.

Ein sehr tolles, Familien geführtes Hotel. Sehr gepflegt und Pamukkale ist in 10min zu Fuß erreichbar. Pool auch sehr gepflegt und sauber. Wir haben uns hier sehr sehr wohl gefühlt.

10

Barry

10 nov 2025

·

Se alojó 2 noches

We had very large room with charming decor, lots of storage, and great bathroom with huge shower - plus a very pleasant terrace overlooking the fields, not the road. Beds were very comfortable. Wi-fi quality was a bit variable, but mostly worked. Staff was always available and made good recommendations for dining and visiting Hierapolis-Pamukkale, plus welcomed us with a glass of wine. Lots of parking and easy check-in; located within walking distance of the south entrance of Pamukkale and restaurants of town.

We had very large room with charming decor, lots of storage, and great bathroom with huge shower - plus a very pleasant terrace overlooking the fields, not the road. Beds were very comfortable. Wi-fi quality was a bit variable, but mostly worked. Staff was always available and made good recommendations for dining and visiting Hierapolis-Pamukkale, plus welcomed us with a glass of wine. Lots of parking and easy check-in; located within walking distance of the south entrance of Pamukkale and restaurants of town.

10

Jamie

31 jul 2025

·

Se alojó 1 noche

Wonderful property. So convenient. Kind staff. Great pool.

Wonderful property. So convenient. Kind staff. Great pool.

8

Mehmet

24 may 2022

·

Se alojó 2 noches

Kein Indoorpool. Sehr freundliche Betreuung, sehr zuvorkommend. Wir haben den Aufenthalt sehr genossen.

Kein Indoorpool. Sehr freundliche Betreuung, sehr zuvorkommend. Wir haben den Aufenthalt sehr genossen.

10

Enrique J

6 jul 2025

·

Se alojó 1 noche

This is a wonderfully kept family hotel. The service was top notch and the rooms were in great shape, all within steps of Pamukkale and Hierapolis. Great pool and breakfast.

This is a wonderfully kept family hotel. The service was top notch and the rooms were in great shape, all within steps of Pamukkale and Hierapolis. Great pool and breakfast.

8

Angel

22 oct 2025

·

Se alojó 1 noche

Cerca de la entrada a la zona turística de Pamukkale y de sitios para comer, cuentan con estacionamiento al frente del hotel.

Cerca de la entrada a la zona turística de Pamukkale y de sitios para comer, cuentan con estacionamiento al frente del hotel.

10

To a

21 may 2025

·

Se alojó 1 noche

Staff all amazing and very helpful. Gave us a lovely glass of wine on arrival. Location for Pammukale sites is perfect. They even gave us a lift to the entrance which is brilliant as you can then walk downhill and exit the other entrance which is only a few minutes walk from hotel. Nice gardens, pool and superb Turkish breakfast. Excellent value.

Staff all amazing and very helpful. Gave us a lovely glass of wine on arrival. Location for Pammukale sites is perfect. They even gave us a lift to the entrance which is brilliant as you can then walk downhill and exit the other entrance which is only a few minutes walk from hotel. Nice gardens, pool and superb Turkish breakfast. Excellent value.

10

James

1 oct 2023

·

Se alojó 1 noche

Everything and everybody was great! The owner, Ali, is a wonderful host. The only problem is that they keep 6 dogs together in a corner by the pool, and the dogs bark … a lot, whenever people swim. We wanted some quiet time there by the pool and the dogs kept barking. Otherwise, the pool, rooms, public areas were spotless.

Everything and everybody was great! The owner, Ali, is a wonderful host. The only problem is that they keep 6 dogs together in a corner by the pool, and the dogs bark … a lot, whenever people swim. We wanted some quiet time there by the pool and the dogs kept barking. Otherwise, the pool, rooms, public areas were spotless.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza general es elogiada, y muchos describen las habitaciones como impecables y bien mantenidas. Algunos señalan problemas como una tetera sucia, olor persistente a inodoro o falta de servicio de limpieza.

Reseñas de huéspedes relacionadas

10

Jose

19 nov 2025

·

Se alojó 1 noche

Excellent service. Very attentive staff. Very clean.

Excellent service. Very attentive staff. Very clean.

10

Nadeem

28 may 2025

·

Se alojó 3 noches

Friendly service, clean hotel, nice swimming pool, wonderful breakfast

Friendly service, clean hotel, nice swimming pool, wonderful breakfast

10

Baturalp

8 sept 2025

·

Se alojó 2 noches

Odalar ve ortam gayet temizdi. Sakin, nezih bir tatil arıyorsanız doğru yerdesiniz. Havuzun akşam 10a kadar açık olması ve müziksiz rahat bir alan sunması bizim için idealdi. Ayrıca küçük köpeklere bayıldık ve sürekli onlarla vakit geçirdik. Kahvaltısı yeterliydi fakat otelde akşam yemeği yok, merkeze yakın olduğu için dışarıdan yemek yiyebilirsiniz. Travertenlere ve merkeze 10dk yürüme mesafesinde. Bir kez daha gidersek yine burayı tercih edeceğiz.

Odalar ve ortam gayet temizdi. Sakin, nezih bir tatil arıyorsanız doğru yerdesiniz. Havuzun akşam 10a kadar açık olması ve müziksiz rahat bir alan sunması bizim için idealdi. Ayrıca küçük köpeklere bayıldık ve sürekli onlarla vakit geçirdik. Kahvaltısı yeterliydi fakat otelde akşam yemeği yok, merkeze yakın olduğu için dışarıdan yemek yiyebilirsiniz. Travertenlere ve merkeze 10dk yürüme mesafesinde. Bir kez daha gidersek yine burayı tercih edeceğiz.

10

Bejan

30 jun 2024

·

Se alojó 1 noche

Amazing staff, friendly. Property was clean and inviting.

Amazing staff, friendly. Property was clean and inviting.

4

YoonHee

25 jul 2025

·

Se alojó 1 noche

일찍 숙소에 도착해서 얼리체크인 해주셔서 고마웠으나 이전 손님이 방키를 가져가서 나중에 키를 받았어요. 직뤈은 미안한 태도도 별로 없었습니다. 가장 화가 닜던 것은 커피포트에 물울 부었는데 거품이 확 올라오며 세탁세제 냄새가 심하게 났습니다. 말로만 듣던 커피포트에 빨래를 한 것 같았습니다. 관리가너무허술했어요. 방에 에어컨도 거의 안나오고요. 디시 가고싶지는 않습니다.

일찍 숙소에 도착해서 얼리체크인 해주셔서 고마웠으나 이전 손님이 방키를 가져가서 나중에 키를 받았어요. 직뤈은 미안한 태도도 별로 없었습니다. 가장 화가 닜던 것은 커피포트에 물울 부었는데 거품이 확 올라오며 세탁세제 냄새가 심하게 났습니다. 말로만 듣던 커피포트에 빨래를 한 것 같았습니다. 관리가너무허술했어요. 방에 에어컨도 거의 안나오고요. 디시 가고싶지는 않습니다.

10

Sven

29 oct 2025

·

Se alojó 2 noches

Awesome big room with great terrace. Friendly and helpful staff. Everything very clean.

Awesome big room with great terrace. Friendly and helpful staff. Everything very clean.

8

Raed

11 jun 2024

·

Se alojó 1 noche

The owner ali was very kind and welcoming The room was good One thing about the toilet was having smell

The owner ali was very kind and welcoming The room was good One thing about the toilet was having smell

10

Baris

25 ago 2024

·

Se alojó 1 noche

A very high quality hotel. The rooms and the hotel in general are very clean. We stayed with our dog and felt very comfortable. The pool was clean. The refreshments given during the welcome and farewell were very thoughtful gestures. Especially the female officer at the reception was very friendly, smiling and ready to help in any matter. We liked it very much, from the staff to the room. We could easily watch the balloons from the balcony in the morning. Price/performance hotel. We recommend.

A very high quality hotel. The rooms and the hotel in general are very clean. We stayed with our dog and felt very comfortable. The pool was clean. The refreshments given during the welcome and farewell were very thoughtful gestures. Especially the female officer at the reception was very friendly, smiling and ready to help in any matter. We liked it very much, from the staff to the room. We could easily watch the balloons from the balcony in the morning. Price/performance hotel. We recommend.

10

Giordano

17 may 2025

·

Se alojó 2 noches

Overall we had a very good and positive stay. Room was large and spacious and with a nice view. However, few things were a little bit disappointing. One of the two complimentary water bottles was open and half empty, we asked for a replacement but it didn’t get replaced. The room was not serviced in our 2-night stay and we were not asked whether this was needed or not. We showed up at 9.50 for breakfast but apparently if you come later then 9.30 you don’t get served despite breakfast being until 10.

Overall we had a very good and positive stay. Room was large and spacious and with a nice view. However, few things were a little bit disappointing. One of the two complimentary water bottles was open and half empty, we asked for a replacement but it didn’t get replaced. The room was not serviced in our 2-night stay and we were not asked whether this was needed or not. We showed up at 9.50 for breakfast but apparently if you come later then 9.30 you don’t get served despite breakfast being until 10.

10

Tariq

25 oct 2025

·

Se alojó 1 noche

Hotel was very clean and very well managed. It was a very delightful stay! Thank you

Hotel was very clean and very well managed. It was a very delightful stay! Thank you

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son espaciosas y cómodas, a menudo con balcones o terrazas y una decoración atractiva; el Wi-Fi es generalmente bueno, aunque puede variar. Algunos huéspedes mencionan aire acondicionado débil o ruidoso, iluminación tenue, elementos anticuados, vistas limitadas o problemas de mantenimiento ocasionales.

Reseñas de huéspedes relacionadas

10

M

13 jun 2025

·

Se alojó 1 noche

The staff here are so welcoming. They go above and beyond. We rented a room with two queen beds but they upgraded us to a room with a queen and two twin beds (so my sons did not have to share a bed) The first night we arrived, they checked us in and then offered us free wine, coffee, or tea. We were heading out for dinner and it looked like it was about to rain so they drove us into town for dinner (which is just a short walk away). And they said if it is raining when dinner is over for us to call them and they will pick us up. Breakfast was so delicious and plentiful. It was a Turkish breakfast and you could ask for more of anything. The service was so quick too. After breakfast, we wanted to go up to Hieropolis and Pamukkale travertine pools. Even though we could easily walk to the lower gate in town, the Southgate is a better entrance to start at. So one of the people at White Heaven suggested we start there and told us that they would drive us there. The only thing I would point out is that you need to put the key in a slot in the room to keep the air conditioner on. So when you leave the room, and take the key with you, the air conditioner turns off. So it was warm in our room for a little while (we came on a hot day). I’ve never experienced such friendly, kind and helpful hosts. That alone is worth the stay here.

The staff here are so welcoming. They go above and beyond. We rented a room with two queen beds but they upgraded us to a room with a queen and two twin beds (so my sons did not have to share a bed) The first night we arrived, they checked us in and then offered us free wine, coffee, or tea. We were heading out for dinner and it looked like it was about to rain so they drove us into town for dinner (which is just a short walk away). And they said if it is raining when dinner is over for us to call them and they will pick us up. Breakfast was so delicious and plentiful. It was a Turkish breakfast and you could ask for more of anything. The service was so quick too. After breakfast, we wanted to go up to Hieropolis and Pamukkale travertine pools. Even though we could easily walk to the lower gate in town, the Southgate is a better entrance to start at. So one of the people at White Heaven suggested we start there and told us that they would drive us there. The only thing I would point out is that you need to put the key in a slot in the room to keep the air conditioner on. So when you leave the room, and take the key with you, the air conditioner turns off. So it was warm in our room for a little while (we came on a hot day). I’ve never experienced such friendly, kind and helpful hosts. That alone is worth the stay here.

10

Barry

10 nov 2025

·

Se alojó 2 noches

We had very large room with charming decor, lots of storage, and great bathroom with huge shower - plus a very pleasant terrace overlooking the fields, not the road. Beds were very comfortable. Wi-fi quality was a bit variable, but mostly worked. Staff was always available and made good recommendations for dining and visiting Hierapolis-Pamukkale, plus welcomed us with a glass of wine. Lots of parking and easy check-in; located within walking distance of the south entrance of Pamukkale and restaurants of town.

We had very large room with charming decor, lots of storage, and great bathroom with huge shower - plus a very pleasant terrace overlooking the fields, not the road. Beds were very comfortable. Wi-fi quality was a bit variable, but mostly worked. Staff was always available and made good recommendations for dining and visiting Hierapolis-Pamukkale, plus welcomed us with a glass of wine. Lots of parking and easy check-in; located within walking distance of the south entrance of Pamukkale and restaurants of town.

10

Edward

26 oct 2025

·

Se alojó 1 noche

Clean, spacious room at an affordable price. Located very near Pamukkale. I highly recommend this hotel.

Clean, spacious room at an affordable price. Located very near Pamukkale. I highly recommend this hotel.

4

franziska

10 oct 2025

·

Se alojó 3 noches

It was a nice size room but zero views as it stated views in the booking. AC was not working properly as it kept shutting itself off and would randomly spit out a lot of water. Owner did not come fix it as promised. He says it doesn’t mean it would happen again. The breakfast meal was quite sad and boring. Omelette was a plain egg and tastes like soy sauce and greasy. The owner seemed to be quite combative and condescending which was not appreciated since that’s how he spoke to us 2 females. He also asked others if they wanted a coffee refill and obviously ignored us. Overall good location but prob should stay elsewhere would’ve been a better experience. Not worth the hefty price for the attitude. Place is run by all men so they probably don’t know how to interact with 2 females.

It was a nice size room but zero views as it stated views in the booking. AC was not working properly as it kept shutting itself off and would randomly spit out a lot of water. Owner did not come fix it as promised. He says it doesn’t mean it would happen again. The breakfast meal was quite sad and boring. Omelette was a plain egg and tastes like soy sauce and greasy. The owner seemed to be quite combative and condescending which was not appreciated since that’s how he spoke to us 2 females. He also asked others if they wanted a coffee refill and obviously ignored us. Overall good location but prob should stay elsewhere would’ve been a better experience. Not worth the hefty price for the attitude. Place is run by all men so they probably don’t know how to interact with 2 females.

6

Anusha

31 dic 2022

·

Just ok. We were here for 1 night. The staff is very friendly and respectful. The rooms are very old and dated. But location is excellent with just steps away from Hierapolis.

Just ok. We were here for 1 night. The staff is very friendly and respectful. The rooms are very old and dated. But location is excellent with just steps away from Hierapolis.

10

Sven

29 oct 2025

·

Se alojó 2 noches

Awesome big room with great terrace. Friendly and helpful staff. Everything very clean.

Awesome big room with great terrace. Friendly and helpful staff. Everything very clean.

6

Zhihong

22 oct 2024

·

Se alojó 1 noche

The stuff are kind. But the air conditioner in my room makes big noise. I can't sleep well all night. The toilet is not comfortable. The light in my room is so weak that I can barely see.

The stuff are kind. But the air conditioner in my room makes big noise. I can't sleep well all night. The toilet is not comfortable. The light in my room is so weak that I can barely see.

10

Nicole

17 sept 2025

·

Se alojó 1 noche

Everyone was so hospitable! Great location to see the sites. Comfortable beds, big rooms. My only suggestion would be to turn on the AC in the rooms before guests arrive. It was so hot and stuffy. It took 30 minutes to cool room down.

Everyone was so hospitable! Great location to see the sites. Comfortable beds, big rooms. My only suggestion would be to turn on the AC in the rooms before guests arrive. It was so hot and stuffy. It took 30 minutes to cool room down.

8

Andrea

13 nov 2024

·

Se alojó 1 noche

Our room had a lovely balcony and was larger than many in Turkey. Thanks for a lovely stay!

Our room had a lovely balcony and was larger than many in Turkey. Thanks for a lovely stay!

10

SANG GYU

23 feb 2022

·

Se alojó 1 noche

만족합니다. 실내 조명이 좀 약합니다.

만족합니다. 실내 조명이 좀 약합니다.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio destaca: un personal cálido y atento ofrece con frecuencia bebidas de bienvenida, consejos locales y traslados gratuitos a las puertas del parque. Un pequeño número de personas informaron sobre interacciones poco útiles o conflictivas.

Reseñas de huéspedes relacionadas

10

roland

20 nov 2025

·

Se alojó 1 noche

The nicest people greeted us upon arrival even offering to drop us off at top of the attraction nearby and getting us spots on the mornings air balloon ride.

The nicest people greeted us upon arrival even offering to drop us off at top of the attraction nearby and getting us spots on the mornings air balloon ride.

10

M

13 jun 2025

·

Se alojó 1 noche

The staff here are so welcoming. They go above and beyond. We rented a room with two queen beds but they upgraded us to a room with a queen and two twin beds (so my sons did not have to share a bed) The first night we arrived, they checked us in and then offered us free wine, coffee, or tea. We were heading out for dinner and it looked like it was about to rain so they drove us into town for dinner (which is just a short walk away). And they said if it is raining when dinner is over for us to call them and they will pick us up. Breakfast was so delicious and plentiful. It was a Turkish breakfast and you could ask for more of anything. The service was so quick too. After breakfast, we wanted to go up to Hieropolis and Pamukkale travertine pools. Even though we could easily walk to the lower gate in town, the Southgate is a better entrance to start at. So one of the people at White Heaven suggested we start there and told us that they would drive us there. The only thing I would point out is that you need to put the key in a slot in the room to keep the air conditioner on. So when you leave the room, and take the key with you, the air conditioner turns off. So it was warm in our room for a little while (we came on a hot day). I’ve never experienced such friendly, kind and helpful hosts. That alone is worth the stay here.

The staff here are so welcoming. They go above and beyond. We rented a room with two queen beds but they upgraded us to a room with a queen and two twin beds (so my sons did not have to share a bed) The first night we arrived, they checked us in and then offered us free wine, coffee, or tea. We were heading out for dinner and it looked like it was about to rain so they drove us into town for dinner (which is just a short walk away). And they said if it is raining when dinner is over for us to call them and they will pick us up. Breakfast was so delicious and plentiful. It was a Turkish breakfast and you could ask for more of anything. The service was so quick too. After breakfast, we wanted to go up to Hieropolis and Pamukkale travertine pools. Even though we could easily walk to the lower gate in town, the Southgate is a better entrance to start at. So one of the people at White Heaven suggested we start there and told us that they would drive us there. The only thing I would point out is that you need to put the key in a slot in the room to keep the air conditioner on. So when you leave the room, and take the key with you, the air conditioner turns off. So it was warm in our room for a little while (we came on a hot day). I’ve never experienced such friendly, kind and helpful hosts. That alone is worth the stay here.

4

franziska

10 oct 2025

·

Se alojó 3 noches

It was a nice size room but zero views as it stated views in the booking. AC was not working properly as it kept shutting itself off and would randomly spit out a lot of water. Owner did not come fix it as promised. He says it doesn’t mean it would happen again. The breakfast meal was quite sad and boring. Omelette was a plain egg and tastes like soy sauce and greasy. The owner seemed to be quite combative and condescending which was not appreciated since that’s how he spoke to us 2 females. He also asked others if they wanted a coffee refill and obviously ignored us. Overall good location but prob should stay elsewhere would’ve been a better experience. Not worth the hefty price for the attitude. Place is run by all men so they probably don’t know how to interact with 2 females.

It was a nice size room but zero views as it stated views in the booking. AC was not working properly as it kept shutting itself off and would randomly spit out a lot of water. Owner did not come fix it as promised. He says it doesn’t mean it would happen again. The breakfast meal was quite sad and boring. Omelette was a plain egg and tastes like soy sauce and greasy. The owner seemed to be quite combative and condescending which was not appreciated since that’s how he spoke to us 2 females. He also asked others if they wanted a coffee refill and obviously ignored us. Overall good location but prob should stay elsewhere would’ve been a better experience. Not worth the hefty price for the attitude. Place is run by all men so they probably don’t know how to interact with 2 females.

2

Julieta

29 sept 2023

·

Se alojó 1 noche

Me senti muy insegura. Viaje con mi joven hija y al querer cerrar con seguro por dentro el cuarto no lo pude hacer. Llame desde el cuarto con el gerente o dueño, no se que era , para avisar que no se podía asegurar la puerta por dentro. Le dije que a pesar de que yo tenía la llave cualquier otra persona del hotel podría abrir esa puerta, dijo que así eran los cuartos. Le pedí una solución y me dijo que si no me gustaba esa situación que me fuera. Al bajar con nuestras maletas me corrió frente a un grupo de turistas que venían llegando. Solicitó el reembolso de lo que invertí en vano. De verdad el hotel además está sucio. No tienen agua limpia. El gerente advirtió a la llegada que íbamos a encontrar el agua de diferentes colores por el uso que se le da en los Baños de Cleopatra. Quiere engañar a la gente. Eso no tiene nada que ver con el color del agua. Deberían filtrarla y en todo caso quitarle los sedimentos.

Me senti muy insegura. Viaje con mi joven hija y al querer cerrar con seguro por dentro el cuarto no lo pude hacer. Llame desde el cuarto con el gerente o dueño, no se que era , para avisar que no se podía asegurar la puerta por dentro. Le dije que a pesar de que yo tenía la llave cualquier otra persona del hotel podría abrir esa puerta, dijo que así eran los cuartos. Le pedí una solución y me dijo que si no me gustaba esa situación que me fuera. Al bajar con nuestras maletas me corrió frente a un grupo de turistas que venían llegando. Solicitó el reembolso de lo que invertí en vano. De verdad el hotel además está sucio. No tienen agua limpia. El gerente advirtió a la llegada que íbamos a encontrar el agua de diferentes colores por el uso que se le da en los Baños de Cleopatra. Quiere engañar a la gente. Eso no tiene nada que ver con el color del agua. Deberían filtrarla y en todo caso quitarle los sedimentos.

10

Mike

22 ago 2024

·

Se alojó 1 noche

The staff, especially the Receptionist, were excellent. Nothing was too much trouble. We were even taken by car to the entrance to the attraction, as my wife is not able to walk too far; no charge!! Excellent breakfast; very good pool. The only point to make was that the curtain in our suite was broken.

The staff, especially the Receptionist, were excellent. Nothing was too much trouble. We were even taken by car to the entrance to the attraction, as my wife is not able to walk too far; no charge!! Excellent breakfast; very good pool. The only point to make was that the curtain in our suite was broken.

10

Damayanti

8 oct 2024

·

Se alojó 1 noche

The hotel was very nice. But even better were the people: the staff and the hotel owner. The latter helped us with arranging transportation to the next stop. I appreciated that very much because transportation to and from Pamukkale is awkward. With that problem solved we could really enjoy the travertine terraces and the ruins of Hierapolis. He arranged a ride for us (and others) to the South Gate of the park too. Keep up the good work, White Heaven folks.

The hotel was very nice. But even better were the people: the staff and the hotel owner. The latter helped us with arranging transportation to the next stop. I appreciated that very much because transportation to and from Pamukkale is awkward. With that problem solved we could really enjoy the travertine terraces and the ruins of Hierapolis. He arranged a ride for us (and others) to the South Gate of the park too. Keep up the good work, White Heaven folks.

10

David

20 may 2024

·

Se alojó 1 noche

Excellent stay. Owner also has travel agency. Arranged pickup from airport which is about 1 hour away. Arranged guided tour of the area. Hotel was excellent. Appears fairly recent construction. Very clean. All the staff were very friendly and accommodating. Would definitively stay there again

Excellent stay. Owner also has travel agency. Arranged pickup from airport which is about 1 hour away. Arranged guided tour of the area. Hotel was excellent. Appears fairly recent construction. Very clean. All the staff were very friendly and accommodating. Would definitively stay there again

10

john

27 jun 2025

·

Se alojó 1 noche

We had the best service of our whole trip in Turkey Th staff couldn’t do enough for us . Best service ever

We had the best service of our whole trip in Turkey Th staff couldn’t do enough for us . Best service ever

10

To a

21 may 2025

·

Se alojó 1 noche

Staff all amazing and very helpful. Gave us a lovely glass of wine on arrival. Location for Pammukale sites is perfect. They even gave us a lift to the entrance which is brilliant as you can then walk downhill and exit the other entrance which is only a few minutes walk from hotel. Nice gardens, pool and superb Turkish breakfast. Excellent value.

Staff all amazing and very helpful. Gave us a lovely glass of wine on arrival. Location for Pammukale sites is perfect. They even gave us a lift to the entrance which is brilliant as you can then walk downhill and exit the other entrance which is only a few minutes walk from hotel. Nice gardens, pool and superb Turkish breakfast. Excellent value.

10

Joe

15 jun 2025

·

Se alojó 1 noche

Staff is outstanding, always alert to what you need.

Staff is outstanding, always alert to what you need.

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Ubicación

La ubicación es conveniente para visitar las piscinas de travertino y los restaurantes del pueblo, y muchos dicen que es fácil caminar hasta la Puerta Sur o la puerta inferior. Un comentario indicó que estaba un poco lejos para caminar.

Reseñas de huéspedes relacionadas

8

YANGGI

20 dic 2025

·

Se alojó 1 noche

넓고 조용한 호텔입니다. 파묵칼레랑은 걸어서 가기에는 거리가 있어요

넓고 조용한 호텔입니다. 파묵칼레랑은 걸어서 가기에는 거리가 있어요

10

Sandra

6 jun 2023

·

Se alojó 1 noche

Location was great to visit the cotton castle and nearby restaurants, all walkable. Staff was outstanding, going out of their way to provide any services needed. Room was large, clean and comfortable.

Location was great to visit the cotton castle and nearby restaurants, all walkable. Staff was outstanding, going out of their way to provide any services needed. Room was large, clean and comfortable.

10

SANGWOO

5 ene 2025

·

Se alojó 1 noche

방 상태도 너무 좋고 위치도 너무 좋아요! 파묵칼레 입구까지 걸어서 5분!! 아침 밥도 맛있고 직원들도 서비스가 너무 좋았어요!! 직원분 재미있고 너무 친절해요! 다음에 또 오게 된다면 무조건 여기임!

방 상태도 너무 좋고 위치도 너무 좋아요! 파묵칼레 입구까지 걸어서 5분!! 아침 밥도 맛있고 직원들도 서비스가 너무 좋았어요!! 직원분 재미있고 너무 친절해요! 다음에 또 오게 된다면 무조건 여기임!

10

Barry

10 nov 2025

·

Se alojó 2 noches

We had very large room with charming decor, lots of storage, and great bathroom with huge shower - plus a very pleasant terrace overlooking the fields, not the road. Beds were very comfortable. Wi-fi quality was a bit variable, but mostly worked. Staff was always available and made good recommendations for dining and visiting Hierapolis-Pamukkale, plus welcomed us with a glass of wine. Lots of parking and easy check-in; located within walking distance of the south entrance of Pamukkale and restaurants of town.

We had very large room with charming decor, lots of storage, and great bathroom with huge shower - plus a very pleasant terrace overlooking the fields, not the road. Beds were very comfortable. Wi-fi quality was a bit variable, but mostly worked. Staff was always available and made good recommendations for dining and visiting Hierapolis-Pamukkale, plus welcomed us with a glass of wine. Lots of parking and easy check-in; located within walking distance of the south entrance of Pamukkale and restaurants of town.

10

Nancy

5 oct 2025

·

Se alojó 1 noche

Loved this hotel and would stay again. Helpful staff, excellent breakfast, wonderful views of balloons, easy location.

Loved this hotel and would stay again. Helpful staff, excellent breakfast, wonderful views of balloons, easy location.

10

MIYOUNG

28 feb 2023

·

Se alojó 2 noches

깔끔하고 편안한 호텔. 추천합니다 위치도 좋아요~~

깔끔하고 편안한 호텔. 추천합니다 위치도 좋아요~~

8

Angel

22 oct 2025

·

Se alojó 1 noche

Cerca de la entrada a la zona turística de Pamukkale y de sitios para comer, cuentan con estacionamiento al frente del hotel.

Cerca de la entrada a la zona turística de Pamukkale y de sitios para comer, cuentan con estacionamiento al frente del hotel.

10

astrid

26 may 2023

·

Location, location, location. This hotel is a 5 minute walk from Pamukkale. The hotel is modern, super clean, comfortable and the breakfast is generous and delicious! The staff and owner were super friendly and helpful. Also lots of food options around! Definitely book this hotel!

Location, location, location. This hotel is a 5 minute walk from Pamukkale. The hotel is modern, super clean, comfortable and the breakfast is generous and delicious! The staff and owner were super friendly and helpful. Also lots of food options around! Definitely book this hotel!

8

Gudrun

21 may 2022

·

Se alojó 1 noche

Fint og familievennlig sted med gåavstand til parken.

Fint og familievennlig sted med gåavstand til parken.

10

Shehnaz

10 oct 2024

·

Se alojó 1 noche

Its a very beautiful property and family owned. We had a great time only regret we were there for 1 night. Ridwan was so nice and kind and helpful. The middle gate is a 7 to 8 min walk from the hotel, so no need to take the car and worry about parking. Great stay would recommend it 💯.

Its a very beautiful property and family owned. We had a great time only regret we were there for 1 night. Ridwan was so nice and kind and helpful. The middle gate is a 7 to 8 min walk from the hotel, so no need to take the car and worry about parking. Great stay would recommend it 💯.

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Comida

El desayuno es elogiado repetidamente por ser abundante, sabroso y tradicional. No hay restaurante ni bar en el hotel y algunos huéspedes hubieran deseado más opciones internacionales.

Reseñas de huéspedes relacionadas

10

Nadeem

28 may 2025

·

Se alojó 3 noches

Friendly service, clean hotel, nice swimming pool, wonderful breakfast

Friendly service, clean hotel, nice swimming pool, wonderful breakfast

6

yeter

3 nov 2025

·

Se alojó 2 noches

oda iyi durumda, personel ve sahibi çok nazikti ancak kahvaltısı zayıftı, tamamen koreli ve japonlara göre düzenlenmiş bir kahvaltıydı.

oda iyi durumda, personel ve sahibi çok nazikti ancak kahvaltısı zayıftı, tamamen koreli ve japonlara göre düzenlenmiş bir kahvaltıydı.

10

Paul

16 oct 2023

·

Se alojó 2 noches

The hotel is beautiful with excellent staff. The location is excellent with a 5 min walk to springs and downtown Pamukkale. The WiFi was good with no connection issues. Breakfast has a variety of options.

The hotel is beautiful with excellent staff. The location is excellent with a 5 min walk to springs and downtown Pamukkale. The WiFi was good with no connection issues. Breakfast has a variety of options.

10

Mark

15 ago 2025

·

Se alojó 1 noche

Excellent property, clean and friendly service. Excellent breakfast

Excellent property, clean and friendly service. Excellent breakfast

8

Kimberly

30 dic 2024

·

Se alojó 1 noche

Property was good. On there amenities it said there was a bar and a restaurant there were neither for supper. Overall nice place and very nice people.

Property was good. On there amenities it said there was a bar and a restaurant there were neither for supper. Overall nice place and very nice people.

10

Nikki

5 jun 2024

·

Se alojó 1 noche

The breakfast, pool, service and location were all amazing. The people serving breakfast and checking us in were very kind and went out of their way for us. I would highly recommend this place.

The breakfast, pool, service and location were all amazing. The people serving breakfast and checking us in were very kind and went out of their way for us. I would highly recommend this place.

10

Brian

7 sept 2025

·

Se alojó 1 noche

The site of the hotel is beautiful , the room are spacious , super clean and equipped with all the commodities. The staff is friendly and courteous. The Turkish breakfast was exceptional, fresh and tasty. The hotel is well situated for the travertine pools and hieropolis close by. Would definitely recommend.

The site of the hotel is beautiful , the room are spacious , super clean and equipped with all the commodities. The staff is friendly and courteous. The Turkish breakfast was exceptional, fresh and tasty. The hotel is well situated for the travertine pools and hieropolis close by. Would definitely recommend.

8

Gonzalo

20 oct 2025

·

Se alojó 1 noche

Good to sleep and move on. N restaurant other than breakfast, More a pension than an hotel. Comfortable beds and very well located.

Good to sleep and move on. N restaurant other than breakfast, More a pension than an hotel. Comfortable beds and very well located.

10

Giordano

17 may 2025

·

Se alojó 2 noches

Overall we had a very good and positive stay. Room was large and spacious and with a nice view. However, few things were a little bit disappointing. One of the two complimentary water bottles was open and half empty, we asked for a replacement but it didn’t get replaced. The room was not serviced in our 2-night stay and we were not asked whether this was needed or not. We showed up at 9.50 for breakfast but apparently if you come later then 9.30 you don’t get served despite breakfast being until 10.

Overall we had a very good and positive stay. Room was large and spacious and with a nice view. However, few things were a little bit disappointing. One of the two complimentary water bottles was open and half empty, we asked for a replacement but it didn’t get replaced. The room was not serviced in our 2-night stay and we were not asked whether this was needed or not. We showed up at 9.50 for breakfast but apparently if you come later then 9.30 you don’t get served despite breakfast being until 10.

10

cliff

10 ago 2025

·

Se alojó 1 noche

Great hotel with a delicious breakfast. Lovely, friendly staff and ver accommodating. Recommended

Great hotel with a delicious breakfast. Lovely, friendly staff and ver accommodating. Recommended

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

8

Angel

22 oct 2025

·

Se alojó 1 noche

Cerca de la entrada a la zona turística de Pamukkale y de sitios para comer, cuentan con estacionamiento al frente del hotel.

Cerca de la entrada a la zona turística de Pamukkale y de sitios para comer, cuentan con estacionamiento al frente del hotel.

10

Gerard

3 ago 2025

·

Se alojó 3 noches

Hotel familiar con habitaciones grandes y cómodas y una piscina enorme. La atención de todo el mundo no pudo ser mejor. Incluso nos llevaron en coche a la entrada Sur del parque para que no tuviéramos que coger el coche. A la piscinas nos traían agua y sandía fresquita. Muy recomendable para pasar unos días en Pamukkale.

Hotel familiar con habitaciones grandes y cómodas y una piscina enorme. La atención de todo el mundo no pudo ser mejor. Incluso nos llevaron en coche a la entrada Sur del parque para que no tuviéramos que coger el coche. A la piscinas nos traían agua y sandía fresquita. Muy recomendable para pasar unos días en Pamukkale.

10

Daniel

18 sept 2024

·

Se alojó 1 noche

Estuvimos solo una noche y nos encantó hospedarnos en White Heaven. El personal es muy amable y brinda un excelente servicio, fueron flexibles a nuestras peticiones, como cambiar el desayuno el día de la llegada, antes del check in, ya que en la salida no podríamos tomarlo debido a que teníamos que partir temprano. El hotel está muy bien ambientado. Si tú intención es visitar Las ruinas de Pamukkale y las cascadas de cal, caminando está a 5 minutos.

Estuvimos solo una noche y nos encantó hospedarnos en White Heaven. El personal es muy amable y brinda un excelente servicio, fueron flexibles a nuestras peticiones, como cambiar el desayuno el día de la llegada, antes del check in, ya que en la salida no podríamos tomarlo debido a que teníamos que partir temprano. El hotel está muy bien ambientado. Si tú intención es visitar Las ruinas de Pamukkale y las cascadas de cal, caminando está a 5 minutos.

10

Paola

21 ago 2024

·

Se alojó 1 noche

Excelente servicio! El hotel se encuentra muy cerca al sito arqueologico y ofrece una buena opcion para acudir a las ruinas. El personal del hotel es espectacular y el servicio que ofrecen es absolutamente increible. Muy recomendable

Excelente servicio! El hotel se encuentra muy cerca al sito arqueologico y ofrece una buena opcion para acudir a las ruinas. El personal del hotel es espectacular y el servicio que ofrecen es absolutamente increible. Muy recomendable

10

JOAO PAULO

16 may 2024

·

Se alojó 2 noches

Todo perfecto

Todo perfecto

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 14:00 a 23:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

¿Tienes una pregunta?

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Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $114
20 $72	21 $72	22 $72	23 $72	24 $75	25 $72	26 $109
27 $75	28 $112	29 $77	30 $75

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

La hora de entrada comienza a14:00La hora de entrada termina a23:00La hora de salida termina a11:00

El check in debe realizarlo alguien que tenga al menos 18 años.

Requisitos De Check-In
El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).; El registro de salida tardía tiene un coste adicional.;

Requisitos De Edad
Edad mínima para registrarse: 18 años

Mascotas
Se admiten mascotas (sin cargo adicional);Se admiten animales de servicio;No se aplican tasas ni restricciones a los animales de servicio;Se admiten mascotas;

Servicios De Recepción
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal; Este alojamiento ofrece un servicio de traslado desde el aeropuerto y la estación de tren (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 24 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. La recepción está abierta todos los días de 07:00 a 23:30. Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El servicio de recepción está disponible en horario limitado. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

Política De Niños Y Camas Adicionales
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada; No hay camas supletorias disponibles

Comedor
Cuando quieras almorzar o cenar, solo tienes que pasarte por teras, un restaurante especializado en cocina turca. El alojamiento también cuenta con una cafetería y con un servicio de habitaciones con horario limitado. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Pon la guinda en el pastel a un día fantástico con una bebida en el bar o lounge o en el bar junto a la piscina.