Go back to search
Hyatt House San Juan - Image 1
Hyatt House San Juan - Room
Hyatt House San Juan - Room
Hyatt House San Juan - View from room
Hyatt House San Juan - Pool

Hyatt House San Juan

Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Housekeeping

Show all

Property description

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area. ...
Show more
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌

Book on Vio

Filter by:

‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hyatt House San Juan, travelers consistently praise the friendly, accommodating staff, convenient location near the convention center and cruise ports, spacious suite-style rooms, and useful free shuttle for getting to Old San Juan and nearby beaches.

Read more

Facilities

Mixed

Cleanliness

Mixed

Rooms

Spacious

Service

Friendly

Location

Convenient

Dining

Inconsistent

Was this helpful?

10

Zsuzsanna

IAN-logo

4 weeks ago

·

Stayed 1 night

This was my third time staying at this hotel and all three stays have exceeded my expectations. The staff is incredibly friendly, the rooms are always immaculately clean, the property is well maintained, there’s a shuttle service to the beach or old town, the breakfast is exceptional, and the location near the TMobile District as well as the cruise dock can’t be beat. This will always be my go to hotel in Puerto Rico.
This was my third time staying at this hotel and all three stays have exceeded my expectations. The staff is incredibly friendly, the rooms are always immaculately clean, the property is well maintained, there’s a shuttle service to the beach or old town, the breakfast is exceptional, and the location near the TMobile District as well as the cruise dock can’t be beat. This will always be my go to hotel in Puerto Rico.
10

Todd

IAN-logo

7 Apr 2026

·

Stayed 1 night

Quick check-in and squeaky clean!! Very friendly front desk staff!!
Quick check-in and squeaky clean!! Very friendly front desk staff!!
10

Amanda

IAN-logo

23 Mar 2026

·

Stayed 2 nights

Very accommodating and very nice staff.. very clean
Very accommodating and very nice staff.. very clean
6

Glorimar

IAN-logo

22 Mar 2026

·

Stayed 8 nights

There is no airport shuttle for this hotel. There is a shuttle to take you into Viejo San Juan which is convenient. You have to keep at them to ensure they actually clean the room and change the sheets because if not they will just make the bed and leave clean towels and not actually clean. Game room is just a pool table and board games. Pool is small. Not as big as it looks in the picture. Pool towels aren't alway available. No cook on site so if want to eat lunch or dinner on site cannot, must go across the street.
There is no airport shuttle for this hotel. There is a shuttle to take you into Viejo San Juan which is convenient. You have to keep at them to ensure they actually clean the room and change the sheets because if not they will just make the bed and leave clean towels and not actually clean. Game room is just a pool table and board games. Pool is small. Not as big as it looks in the picture. Pool towels aren't alway available. No cook on site so if want to eat lunch or dinner on site cannot, must go across the street.
10

Rebecca

IAN-logo

22 Mar 2026

·

Stayed 1 night

The staff was very helpful and courteous. The room was spacious and clean. There is NO airport shuttle. There is a shuttle for areas around town, but NOT the airport or cruise terminal.
The staff was very helpful and courteous. The room was spacious and clean. There is NO airport shuttle. There is a shuttle for areas around town, but NOT the airport or cruise terminal.
615 Ave Distrito De Convenciones, Isla Grande, San Juan, San Juan (and vicinity), Puerto Rico

Location

Located in San Juan (Santurce), Hyatt House San Juan is within a 10-minute walk of Distrito T-Mobile and Pan American Pier. This hotel is 0.5 mi (0.8 km) from Puerto Rico Convention Center and 1.4 mi (2.2 km) from Escambron Beach.

Sheraton Casino(0.2 Miles)

Casino Metro(0.3 Miles)

Toro Verde Urban Park(0.3 Miles)

Distrito T-Mobile(0.3 Miles)

Laguna del Condado(0.4 Miles)

Pan American Pier(0.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Show more

Check-in

Check-out

From 16:00 to 06:00

Before 11:00

Good to know

Additional policies and info about this property.

Show more

Optional extras

Additional paid services you can request.

Show more

FAQs

Parking is available on-site, but it is limited and requires a reservation in advance. The self-parking fee is USD 18.00 per night, and additional taxes may apply.

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Pets are allowed, with a maximum fee of USD 100 per pet, which varies based on the length of stay. There is also a one-time cleaning fee of USD 100. Service animals are exempt from these fees.

Check-in is from 4:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities should be confirmed with the property.

The hotel is located in San Juan (Santurce), within a 10-minute walk of key attractions such as Distrito T-Mobile and Pan American Pier. It is approximately 0.5 miles from the Puerto Rico Convention Center and 1.4 miles from Escambron Beach.

Yes, the hotel features a seasonal outdoor pool, which is accessible from 6:00 AM to 10:00 PM.

Have a question?

Instant AI responses are based on hotel information

Similar properties

‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌

Product

  • Affiliate program
  • Cookies
  • Privacy
  • Terms

Social

© 2026 Vio