Hyatt House San Juan

.

This was my third time staying at this hotel and all three stays have exceeded my expectations. The staff is incredibly friendly, the rooms are always immaculately clean, the property is well maintained, there’s a shuttle service to the beach or old town, the breakfast is exceptional, and the location near the TMobile District as well as the cruise dock can’t be beat. This will always be my go to hotel in Puerto Rico.

Quick check-in and squeaky clean!! Very friendly front desk staff!!

Very accommodating and very nice staff.. very clean

There is no airport shuttle for this hotel. There is a shuttle to take you into Viejo San Juan which is convenient. You have to keep at them to ensure they actually clean the room and change the sheets because if not they will just make the bed and leave clean towels and not actually clean. Game room is just a pool table and board games. Pool is small. Not as big as it looks in the picture. Pool towels aren't alway available. No cook on site so if want to eat lunch or dinner on site cannot, must go across the street.