Villa Louvre Lens

Unfortunately I had booked the wrong hotel. I was meant to be travelling to HOTEL LOUVRE not VILLA LOUVRE. This hotel (hostel) is fine for budget standards but not for business travel. Reception asked for money upfront when I arrived and then would not refund me when I realised I was at the wrong hotel. I had paid for 3 nights and was happy to pay for one / even two nights as per the notice period. There is no hotel parking, and the road was blocked for a festival so I could not get near the road for the hotel until after 8pm. The hotel was clean but very basic. I would name this as a hostel rather than as a hotel. There is no security and reception is only manned for a short time.

Excellent accueil Chambre d’hôtes très bien située Très facile de se garer à proximité Excellent petit déjeuner très varié

What a gem - from the outside, absolutely nothing special, but inside a delight. Fairly compact room but the high ceiling made it feel spacious. Very clean and an excellent shower. Friendly welcome, despite our limited French and the staff member's limited English - also very helpful in explaining the Sunday parking tariff outside the hotel. Good breakfast too. Definitely worth considering if you're looking for a stay in Lens.

Dårlig beliggenhed. Ikke gratis parkering. Meget støj fra gaden - også om natten og tidligt om morgenen. Bestem ikke for gangbesværede.

Excellent accueil, avec une très belle chambre confortable. Eau minérale et boissons chaudes offertes. Minibar à disposition. Nous avons bénéficié de toutes les commodités : sanitaires, grande salle de bain équipée, et même un fer et une petite planche à repasser ! Bon petit déjeuner sucré et salé à volonté. Nous recommandons cette adresse…

Very pleasant hotel and friendly staff. Well located and very clean. Room was very hot

Lovely one night stay on the way back to the ferry port. Lovely clean room and friendly welcome from staff. Great nights sleep in a comfortable bed.

DO NOT BOOK! this B&B is disgusting. Trying to get there and communicating with the hotel was a nightmare as they cannot speak a word of English… so do not believe they are bilingual. When we arrive we were parked several streets away, on arrival we were greeted all in French and made a further payment as there was an issue with the Expedia site on top of what we had already paid. When we got to our room on the top floor, the room was dismal. Blood on the bedding, dust and cobwebs everywhere, the wood work was thick with dust, dust on headboards, in the bedding on the plug sockets. The floor was full of stains, some of which I would rather not wonder what they were. The bathroom was dirty, mouldy and smelt damp, the hair straighteners were full of hair. We didn’t stay the night, left within 10 minutes at which may I add at 9pm to try and find a new hotel. I emailed the owner in French of course as she isn’t bilingual and let her know. There was no response, and we couldn’t see her as she doesn’t live on sight. I can see why due to the state of the place. I sent all the details to Expedia for a refund, including pictures which would be great if I could share as the pictures on Expedia are most definitely not a true representation. Unfortunately as Expedia we’re not able to discuss the matter with the hotel as they do not speak English and refusing to communicate, no refund was offered; but a £25 credit note. Obviously I have refused as I would never book with Expedia again!!!!

Chambre agréable, très propre et spacieuse !

C'est un très bel établissement, propre, calme et décoré avec goût. Une mention spéciale pour l'accueil lors de notre arrivée et pour le petit-déjeuner en compagnie du responsable qui est de très bon conseil. Si l'occasion de représente, nous savons à l'avance où nous irons dormir ! Merci encore.

What a gem - from the outside, absolutely nothing special, but inside a delight. Fairly compact room but the high ceiling made it feel spacious. Very clean and an excellent shower. Friendly welcome, despite our limited French and the staff member's limited English - also very helpful in explaining the Sunday parking tariff outside the hotel. Good breakfast too. Definitely worth considering if you're looking for a stay in Lens.

The property was not really clean. Walls in room were dirty esp in bathroom. The check in time of 5 is slightly inconvenient as it is late in day and most people arrive earlier. However the hosts were very friendly and helpful and luckily arrived early so we could at least put our bags inside. They responded quickly by email

The room was clean, comfortable and nicely equipped.

Very pleasant hotel and friendly staff. Well located and very clean. Room was very hot

Chambre élégante toute équipée.

Belle chambre, bien équipé Hôtel très bien situé Personnel très agréable

Lovely one night stay on the way back to the ferry port. Lovely clean room and friendly welcome from staff. Great nights sleep in a comfortable bed.

Très bien situé, correct assez viellot

Chambre agréable, très propre et spacieuse !

What a gem - from the outside, absolutely nothing special, but inside a delight. Fairly compact room but the high ceiling made it feel spacious. Very clean and an excellent shower. Friendly welcome, despite our limited French and the staff member's limited English - also very helpful in explaining the Sunday parking tariff outside the hotel. Good breakfast too. Definitely worth considering if you're looking for a stay in Lens.

Dårlig beliggenhed. Ikke gratis parkering. Meget støj fra gaden - også om natten og tidligt om morgenen. Bestem ikke for gangbesværede.

Accueil très agréable, chambre spacieuse, hôtel très proche de la gare à 25 minutes à pied du Musée Louvre Lens.

The room was clean, comfortable and nicely equipped.

Séjour agréable, personnel familial et accueillant.

Très bel accueil, déjeuner excellent. J'ai passé un moment sympathique avec les propriétaires.

Unfortunately I had booked the wrong hotel. I was meant to be travelling to HOTEL LOUVRE not VILLA LOUVRE. This hotel (hostel) is fine for budget standards but not for business travel. Reception asked for money upfront when I arrived and then would not refund me when I realised I was at the wrong hotel. I had paid for 3 nights and was happy to pay for one / even two nights as per the notice period. There is no hotel parking, and the road was blocked for a festival so I could not get near the road for the hotel until after 8pm. The hotel was clean but very basic. I would name this as a hostel rather than as a hotel. There is no security and reception is only manned for a short time.

Accueil excellent. Hôte au petit soin pendant le petit déjeuner.

Accueil très sympathique. Très bon rapport qualité prix 👍

DO NOT BOOK! this B&B is disgusting. Trying to get there and communicating with the hotel was a nightmare as they cannot speak a word of English… so do not believe they are bilingual. When we arrive we were parked several streets away, on arrival we were greeted all in French and made a further payment as there was an issue with the Expedia site on top of what we had already paid. When we got to our room on the top floor, the room was dismal. Blood on the bedding, dust and cobwebs everywhere, the wood work was thick with dust, dust on headboards, in the bedding on the plug sockets. The floor was full of stains, some of which I would rather not wonder what they were. The bathroom was dirty, mouldy and smelt damp, the hair straighteners were full of hair. We didn’t stay the night, left within 10 minutes at which may I add at 9pm to try and find a new hotel. I emailed the owner in French of course as she isn’t bilingual and let her know. There was no response, and we couldn’t see her as she doesn’t live on sight. I can see why due to the state of the place. I sent all the details to Expedia for a refund, including pictures which would be great if I could share as the pictures on Expedia are most definitely not a true representation. Unfortunately as Expedia we’re not able to discuss the matter with the hotel as they do not speak English and refusing to communicate, no refund was offered; but a £25 credit note. Obviously I have refused as I would never book with Expedia again!!!!

Personnel bienveillant

What a gem - from the outside, absolutely nothing special, but inside a delight. Fairly compact room but the high ceiling made it feel spacious. Very clean and an excellent shower. Friendly welcome, despite our limited French and the staff member's limited English - also very helpful in explaining the Sunday parking tariff outside the hotel. Good breakfast too. Definitely worth considering if you're looking for a stay in Lens.

We arrived late and so an email with clear instructions for access was sent. Very pleasant breakfast service.

I had the absolute pleasure of booking a stay at the Villa Louvre Lens recently, and I must say, it was an unforgettable experience...unfortunately, for all the wrong reasons. Imagine my delight when I arrived, eagerly anticipating a relaxing night, only to find the place completely closed, like a ghost town. Oh, but the fun didn't stop there! I spent the entire day trying to reach someone, anyone, at the hotel. But alas, their phone seemed to be on an extended vacation as well. You know, it's not every day that you willingly part with your hard-earned money just to sleep on the streets, but hey, the Villa Louvre Lens made sure to deliver that unique opportunity. And let's not forget the cherry on top - the icing on this disaster cake: the fact that they conveniently forgot the concept of refunds. Who needs money back anyway, right? I suppose my lost night's sleep was just a generous contribution to their mysterious and elusive business model. If you're looking for an unparalleled experience of frustration, confusion, and the sheer joy of throwing your money into a black hole, the Villa Louvre Lens should be your top choice. They've truly mastered the art of disappointment. Kudos to them!

Very pleasant hotel and friendly staff. Well located and very clean. Room was very hot

We really enjoyed how close this place was to the train station. There were also lits of restaraunts close by, very quiet. Breakfast was a nice little quaint setting, with great food. Thanks for having us

Belle chambre, bien équipé Hôtel très bien situé Personnel très agréable

Just a little unsafe in areas. But was so lovely.

Très bien situé, correct assez viellot

Bonne adresse, un super accueil, et mention spéciale pour le petit déjeuner ! Avis aux amateurs de football : bon plan pour accéder aussi au stade Bollaert en plus du Louvres Lens Je recommande.

Excellent accueil Chambre d’hôtes très bien située Très facile de se garer à proximité Excellent petit déjeuner très varié

Dårlig beliggenhed. Ikke gratis parkering. Meget støj fra gaden - også om natten og tidligt om morgenen. Bestem ikke for gangbesværede.

Accueil très agréable, chambre spacieuse, hôtel très proche de la gare à 25 minutes à pied du Musée Louvre Lens.

Freundliches und hilfsbereites Hotelpersonal. Umfangreiches Frühstück.

Très bel accueil, déjeuner excellent. J'ai passé un moment sympathique avec les propriétaires.

We really enjoyed how close this place was to the train station. There were also lits of restaraunts close by, very quiet. Breakfast was a nice little quaint setting, with great food. Thanks for having us

Accueil chaleureux, chambre propre, grand lit confortable. Petit déjeuner, il faudrait éventuellement mettre du "vrai" fromage et non des tranchettes sans goût et ce sera un 10/10

A noter le pti dej’ particulièrement délicieux !

Excellent accueil Chambre d’hôtes très bien située Très facile de se garer à proximité Excellent petit déjeuner très varié

What a gem - from the outside, absolutely nothing special, but inside a delight. Fairly compact room but the high ceiling made it feel spacious. Very clean and an excellent shower. Friendly welcome, despite our limited French and the staff member's limited English - also very helpful in explaining the Sunday parking tariff outside the hotel. Good breakfast too. Definitely worth considering if you're looking for a stay in Lens.

We arrived late and so an email with clear instructions for access was sent. Very pleasant breakfast service.

Excellent accueil, avec une très belle chambre confortable. Eau minérale et boissons chaudes offertes. Minibar à disposition. Nous avons bénéficié de toutes les commodités : sanitaires, grande salle de bain équipée, et même un fer et une petite planche à repasser ! Bon petit déjeuner sucré et salé à volonté. Nous recommandons cette adresse…

Bon petit déjeuner