Check in process was annoying, incoherent, and a bit sketchy at first glance. We were told of a 30min delay to finishing cleaning the unit (tbf we were not arriving till later anyway). The pinned location on the check in instructions was incorrect and 2 ‘blocks’ away. When we arrived the smell of raw sewage was rife. We were told it would be addressed, but never mentioned again. When we asked for a late check out, it could not be accommodated. Checkout instructions indicated a bin outside to dispose of refuse, however no bin or further instructions were present.
Check in process was annoying, incoherent, and a bit sketchy at first glance. We were told of a 30min delay to finishing cleaning the unit (tbf we were not arriving till later anyway). The pinned location on the check in instructions was incorrect and 2 ‘blocks’ away. When we arrived the smell of raw sewage was rife. We were told it would be addressed, but never mentioned again. When we asked for a late check out, it could not be accommodated. Checkout instructions indicated a bin outside to dispose of refuse, however no bin or further instructions were present.