Almaty Grand Erbil Hotel
Property description
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, a telev...
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Guest reviews
7.5
Good
Based on 746 verified reviews
Facilities
5.7
Cleanliness
5.8
Rooms
5.5
Service
6.5
Location
5.4
Dining
5.4
10
James
6 Apr 2026
·
Stayed 1 night
Quaint stay
Quaint stay
10
Reza
16 Oct 2025
·
Stayed 3 nights
Great hostel with lots of amenities & good breakfast
Great hostel with lots of amenities & good breakfast
10
Tatiana
6 Oct 2025
·
Stayed 1 night
It's a nice hotel and I would like to come back!
It's a nice hotel and I would like to come back!
2
Sameer
16 Aug 2025
·
Stayed 3 nights
We stayed here for 2 nights and it was not the best experience. I noticed stains on the carpet and some of the blankets and towels. The bathroom was small and the bathtub with the shower curtains made it almost impossible to not spill water on the bathroom floor, yet they have a sign saying they’ll charge you 50,000 tenge for spilling water on the floor. The WiFi was so bad. Imagine after a long day hiking, you can hardly keep a phone call going with your family back home. The street seems a little sketchy, the view from window in our room was just some garbage dump below us. Not sure if it was staff or some local but always smoking outside and staring. The staff didn’t seem friendly either, not like the staff at other hotels who are very endearing.
We stayed here for 2 nights and it was not the best experience. I noticed stains on the carpet and some of the blankets and towels. The bathroom was small and the bathtub with the shower curtains made it almost impossible to not spill water on the bathroom floor, yet they have a sign saying they’ll charge you 50,000 tenge for spilling water on the floor. The WiFi was so bad. Imagine after a long day hiking, you can hardly keep a phone call going with your family back home. The street seems a little sketchy, the view from window in our room was just some garbage dump below us. Not sure if it was staff or some local but always smoking outside and staring. The staff didn’t seem friendly either, not like the staff at other hotels who are very endearing.
4
Bilquis
2 Jun 2025
·
Stayed 4 nights
Not very friendly
Not very friendly
Pugacheva Street 2, Almaty, Kazakhstan
Location
With a stay at Grand Erbil Hotel in Almaty (Turksib District), you'll be within a 10-minute drive of Green Bazaar and Gabit Musrepov Kazakh Theatre for Children and Youth. This family-friendly hotel is 5.5 mi (8.8 km) from MEGA Park and 5.8 mi (9.4 km) from 28 Panfilov Heroes Memorial Park.
More location infoProperty policies
Check-in
Check-out
From 12:00 to 11:00
Before 12:00
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