Royal Living Poblado

Highly recommended! The place was reasonably priced and clean and nice

I had the most relaxing time at Royal. The staff was excellent. The breakfast restaurant was great, not alot of options but breakfast was good, the eggs and papayas were always delicious!!! The neighborhood was super safe, you can walk around with no worries. There’s a lady across the street that sells empanadas, they were sooo good!!! My overall stay at Royal exceeded my expectations!! It was great!! Thank you all for such a pleasant stay.

I booked the best room here for my solo birthday trip.Valeria checked me in and she was great. While I was out she reached out asking to borrow the blow dryer. No problem. I returned realizing I lost my key. Now an older gentleman's at the front desk. I told him I lost my key. He told me I'd have to wait til morning. I insisted there was something they can do. I told him Valeria went in my room while I was out so if staff was able to enter for a blow dryer then they can get me into my room! He eventually took the handle off of my door and used a master key to let me in. They never repaired the handle, it stayed that way thru out my stay. Hanging I wanted to be soaking in a bubble bath when my birthday came in. The water flowed so slowly and was only warm, so the tubs basin would turn it cold. I ended up filling all the pots with water, boiling then dumping it into the tub. After 15xs, I was able to fill the water just above the jets, then realized the jets didn't work! Shower no light, no washcloths, hard bed. They're breakfast not good, only 3 choices. The location is not so good. There's more hotel's in a better area, 10 min walk. Final day as I'm leaving, staff came behind me saying they had to ckeck the room before I left. I went back inside and she(not V) locked me in! She returned saying I owed for 2 keys and checking out late. I disagreed but she refused to let me leave. I was forced to pay under duress. Disputing with CC company. HORRIBLE!!!

The room was very nice, but there is a lot of noise from the outside.

Booked the room for jacuzzi. The Jacuzzi did not work. The staff said that it cannot be fixed and room could not be changed as they were full. If I had known I would have not booked it. I think I paid the rate for no reason. The staff declined any discount. Disappointed.