Quality Inn & Suites Hotel Muncie
From
69 USD
a notte
Prezzi per Quality Inn & Suites Hotel Muncie
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From
69 USD
a notte
Prezzi medi mensili
Presso Quality Inn & Suites Hotel Muncie, il prezzo per notte è in media di 72 USD nel mese più economico (giugno) e di 90 USD nel mese più caro (maggio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| maggio | 90 USD |
| giugno | 72 USD |
M
G
Prezzo più alto: maggio (circa 90 USD)
Prezzo più basso: giugno (circa 72 USD)
Informazioni su questa struttura
With major attractions only a short drive away, Quality Inn and Suites University Area puts you close to all the action in the heart of Muncie, IN. Our hotel is near the Delaware County Airport and just a few blocks from Ball State University, making it a convenient, affordable base for family visits during the school year. For those who are staying with us on business, we offer all the conveniences of an office, including free Wi-Fi, an in-room desk with an ergonomic chair, a print station and meeting space. With our handy self-serve laundry facilities plus in-room features that include coffee makers, microwaves and refrigerators, you know you get your moneys worth with every stay. Explore the rich cultural history of the area, including the David Owsley Museum of Art or the interactive exhibits at the Muncie Childrens Museum. For golf lovers, you can enjoy tee times at public courses like the Players Club at Woodland Trails before returning to our hotel for a relaxing plunge in the indoor heated pool or a workout in the fitness center. Finally, unwind in your spacious guest room while watching all your favorite shows on a 40-inch flat-screen TV. Plus, with every stay, you can earn points toward free nights, gift cards and more with our Choice Privileges Rewards program.
Piscina coperta
Reception 24/24
Servizio lavanderia
Sala/E convegni
Sale riunioni
Wi-fi
Posizione
3400 North Everbrook Lane,Off Interstate 69,Near Ball State University,Muncie,Indiana 47304-5215,US, Muncie, Indiana, Stati Uniti d'America
Opzioni camera
Double Accessible King Size Bed
Posti letto: 4
10
1 King Bed
Dettagli della camera
Posti letto: 2
301 ft²
MicroondeTVTV via cavo
Double Two Queen Beds
Posti letto: 4
12
1 Queen Bed, Suite
Dettagli della camera
Posti letto: 2
301 ft²
MicroondeTVTV via cavo
Suite Queen Size Bed
Posti letto: 8
Recensioni degli ospiti su Quality Inn & Suites Hotel Muncie
5.4
Sulla base di 207 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
14%
In coppia
15%
Famiglia
51%
Gruppo
13%
In solitaria
4%
Cosa pensano gli ospiti
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Le recensioni del Quality Inn & Suites Muncie I-69 offrono un quadro contrastante, citando problemi ricorrenti di pulizia, servizi chiusi come la piscina e una colazione molto limitata, insieme a qualche commento che segnala soggiorni accettabili.
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Cosa pensano gli ospiti
Le recensioni del Quality Inn & Suites Muncie I-69 offrono un quadro contrastante, citando problemi ricorrenti di pulizia, servizi chiusi come la piscina e una colazione molto limitata, insieme a qualche commento che segnala soggiorni accettabili.
Il servizio è incostante: ci sono segnalazioni di personale della reception assente o scortese, in contrasto con diverse testimonianze di dipendenti cordiali e disponibili. Oltre alla piscina, altre strutture come la palestra, le macchine per il ghiaccio e i distributori automatici sono spesso fuori uso o inaccessibili. Le camere appaiono datate, con problemi di manutenzione ricorrenti come letti o porte rotte e occasionali rumori di costruzione, anche se alcuni ospiti hanno trovato i letti comodi e hanno segnalato notti tranquille. Aspettatevi un soggiorno economico con chiari compromessi e qualità variabile.
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Servizi
Diversi servizi non erano disponibili, con segnalazioni ricorrenti della chiusura della piscina e del malfunzionamento o dell'inaccessibilità di altre strutture come la palestra, le macchine per il ghiaccio e i distributori automatici. Occasionalmente, lavori di costruzione o manutenzione hanno interessato anche le aree comuni.
Recensioni degli ospiti correlate
4
Steven
11 nov 2023
·
Soggiorno di 1 notte
We got to our room and couldn't wait to relax in the bed . My daughter gets on hers and it almost fell to the floor on one side ( she had to stay in the middle of the bed to keep from moving) i proceed to get in mine and it does the same i thought i was going to fall to the floor thank god my husband helped even it out but bam he gets up to go to the bathroom and i held on for dear life (room #125) if we didnt have such a long day id have asked for a room change. My husband then was changed and headed to enjoy the pool and to our surprise it was drained. Breakfast was oatmeal cream pies,instant oatmeal and waffles needless to say not very continental so we checked out early to find a real Breakfast that didnt included oatmeal cream pies
We got to our room and couldn't wait to relax in the bed . My daughter gets on hers and it almost fell to the floor on one side ( she had to stay in the middle of the bed to keep from moving) i proceed to get in mine and it does the same i thought i was going to fall to the floor thank god my husband helped even it out but bam he gets up to go to the bathroom and i held on for dear life (room #125) if we didnt have such a long day id have asked for a room change. My husband then was changed and headed to enjoy the pool and to our surprise it was drained. Breakfast was oatmeal cream pies,instant oatmeal and waffles needless to say not very continental so we checked out early to find a real Breakfast that didnt included oatmeal cream pies
4
Linda
27 apr 2024
·
Soggiorno di 1 notte
Bathroom dirty Room smelled like cigarettes Vending machines empty Pool out of order
Bathroom dirty Room smelled like cigarettes Vending machines empty Pool out of order
2
Timothy
16 lug 2024
·
Soggiorno di 3 notti
We checked in at 9pm and the front desk had to check to see if the room had been cleaned. She had to get towels for as there were not enough in the room. The room was damp and musty. I killed an inch-long centipede crawling along the walls. The paint on the ceiling above the shower was cracked and falling into the tub. At no point during our stay did I see maid service anywhere in the hotel. I had to request towels each day and used towels were never removed from the room during our stay. The common eating area was always dark with all the chairs put up onto the tables. Both ice machines were out of service. It was a terrible stay--do not book rooms here.
We checked in at 9pm and the front desk had to check to see if the room had been cleaned. She had to get towels for as there were not enough in the room. The room was damp and musty. I killed an inch-long centipede crawling along the walls. The paint on the ceiling above the shower was cracked and falling into the tub. At no point during our stay did I see maid service anywhere in the hotel. I had to request towels each day and used towels were never removed from the room during our stay. The common eating area was always dark with all the chairs put up onto the tables. Both ice machines were out of service. It was a terrible stay--do not book rooms here.
4
Paul
1 lug 2025
·
Soggiorno di 2 notti
Not the best hotel to stay at! Advertises that they had breakfast but then didn't serve any. same with the pool says they have one but was closed. Doing work on the roof late at night and had to listen to hammering. Person at the counter was rude. There was one that was very helpful
Not the best hotel to stay at! Advertises that they had breakfast but then didn't serve any. same with the pool says they have one but was closed. Doing work on the roof late at night and had to listen to hammering. Person at the counter was rude. There was one that was very helpful
4
Melanie
19 gen 2025
·
Soggiorno di 1 notte
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
6
Roma
16 giu 2023
·
Soggiorno di 4 notti
Booked specifically for amenities. Arrived to find pool was (and had been) closed for maintenance. Ice machine which was Supposed to provide ice and water was broken.
Booked specifically for amenities. Arrived to find pool was (and had been) closed for maintenance. Ice machine which was Supposed to provide ice and water was broken.
2
Ronald
10 giu 2025
·
Soggiorno di 1 notte
Absolutely shocked to show up and see that the property was NOTHING like photographed on the website. Also, "construction" supposedly being done in the breakfast area AND pool area, so no breakfast, no added amedities were offered. Woke up to banging in the room next door AND the room above at 7am! Electric tape holding things together, clothesline clips were holding the curtain on the rod. A 3 inch gap under every room door. No other lock on the door other than the one on the door handle. I was there with my daughter for orientation at BSU, i didnt feel safe at all. Not a bad area at all, so i guess i expected to atleast see what i saw on the website. If i could have canceled i would have. I would never recommend or even come back!
Absolutely shocked to show up and see that the property was NOTHING like photographed on the website. Also, "construction" supposedly being done in the breakfast area AND pool area, so no breakfast, no added amedities were offered. Woke up to banging in the room next door AND the room above at 7am! Electric tape holding things together, clothesline clips were holding the curtain on the rod. A 3 inch gap under every room door. No other lock on the door other than the one on the door handle. I was there with my daughter for orientation at BSU, i didnt feel safe at all. Not a bad area at all, so i guess i expected to atleast see what i saw on the website. If i could have canceled i would have. I would never recommend or even come back!
6
Erica
11 ott 2023
·
Soggiorno di 2 notti
They offered breakfast but what was truly breakfast? Taking a shower felt like I was going to fall through the tub. Pool was closed and so was the workout room. No business center. This is my second and last time doing a quality Inn. These hotels are only good if you’re just passing through town.
They offered breakfast but what was truly breakfast? Taking a shower felt like I was going to fall through the tub. Pool was closed and so was the workout room. No business center. This is my second and last time doing a quality Inn. These hotels are only good if you’re just passing through town.
8
Lloyd
28 dic 2024
·
Soggiorno di 3 notti
Room wasn't what I wanted, even after looking at multiple different ones. No breakfast offered, the pool was closed, machines in fitness room didn't work.
Room wasn't what I wanted, even after looking at multiple different ones. No breakfast offered, the pool was closed, machines in fitness room didn't work.
4
Patrick
18 apr 2023
·
Soggiorno di 1 notte
Pool has not been open for a while now it seems.
Pool has not been open for a while now it seems.
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Pulizia
La pulizia è un problema ricorrente: diversi ospiti hanno trovato le camere e i bagni sporchi, con odori forti, biancheria macchiata, rifiuti abbandonati e occasionali infestazioni. Alcune recensioni menzionano camere pulite, ma complessivamente le pulizie e la manutenzione appaiono inaffidabili.
Recensioni degli ospiti correlate
2
Timothy
16 lug 2024
·
Soggiorno di 3 notti
We checked in at 9pm and the front desk had to check to see if the room had been cleaned. She had to get towels for as there were not enough in the room. The room was damp and musty. I killed an inch-long centipede crawling along the walls. The paint on the ceiling above the shower was cracked and falling into the tub. At no point during our stay did I see maid service anywhere in the hotel. I had to request towels each day and used towels were never removed from the room during our stay. The common eating area was always dark with all the chairs put up onto the tables. Both ice machines were out of service. It was a terrible stay--do not book rooms here.
We checked in at 9pm and the front desk had to check to see if the room had been cleaned. She had to get towels for as there were not enough in the room. The room was damp and musty. I killed an inch-long centipede crawling along the walls. The paint on the ceiling above the shower was cracked and falling into the tub. At no point during our stay did I see maid service anywhere in the hotel. I had to request towels each day and used towels were never removed from the room during our stay. The common eating area was always dark with all the chairs put up onto the tables. Both ice machines were out of service. It was a terrible stay--do not book rooms here.
6
William
10 lug 2024
·
Soggiorno di 2 notti
The continental breakfast was sorely lacking. The options were 3 cereals, little debbie honey buns and oatmeal pies. A chewy chocolate chip granola bar or a peanut butter version. No protein. No eggs. No bacon or sausage. Also, the men's toilet on the hall was ripe from someone's mishap that went uncleaned the 2 nights we were there.
The continental breakfast was sorely lacking. The options were 3 cereals, little debbie honey buns and oatmeal pies. A chewy chocolate chip granola bar or a peanut butter version. No protein. No eggs. No bacon or sausage. Also, the men's toilet on the hall was ripe from someone's mishap that went uncleaned the 2 nights we were there.
2
Rob
14 apr 2025
·
Soggiorno di 1 notte
The room was in poor shape with holes punched in the walls and broken furniture The staff was rude and the entire hotel was filthy. I would not let my dog stay here. Gross!!
The room was in poor shape with holes punched in the walls and broken furniture The staff was rude and the entire hotel was filthy. I would not let my dog stay here. Gross!!
2
Troy
3 feb 2024
·
Soggiorno di 1 notte
This place is absolutely awful. Check-in was fine and then we entered the room. The room had an old musky odor and carpet was stained. When checking the room out, there were stains on both comforters, food, or what we thought was food, was plastered on the wall and mirror was not cleaned. We had an event to go to so we left. On the drive to our event, we decided that we are not staying in that hole and booked the Quality Inn in Anderson. We’ve stayed there before and knew it would suit our needs.
This place is absolutely awful. Check-in was fine and then we entered the room. The room had an old musky odor and carpet was stained. When checking the room out, there were stains on both comforters, food, or what we thought was food, was plastered on the wall and mirror was not cleaned. We had an event to go to so we left. On the drive to our event, we decided that we are not staying in that hole and booked the Quality Inn in Anderson. We’ve stayed there before and knew it would suit our needs.
6
Dakota
22 set 2024
·
Soggiorno di 1 notte
Not an awful stay overall, but we noticed trash in our room when we entered as well as a few dirty or non-functional appliances. Litter containers outside of the doors for cigarettes is not the best look. Investing in actual products for cigarettes would be a worthy investment. The staff shall also ensure that the entirety of the room is clean. Unsure of the staffing levels but a revamped staff or management to better increase morale could additionally be a good investment.
Not an awful stay overall, but we noticed trash in our room when we entered as well as a few dirty or non-functional appliances. Litter containers outside of the doors for cigarettes is not the best look. Investing in actual products for cigarettes would be a worthy investment. The staff shall also ensure that the entirety of the room is clean. Unsure of the staffing levels but a revamped staff or management to better increase morale could additionally be a good investment.
2
Jeffery
14 lug 2024
·
Soggiorno di 4 notti
Never anyone at the front desk. Sign posted with a number to call but nobody ever answered. Waited 10 mins for someone to check me in. Carpet in room was filthy and room smelled very dirty. Place looks nice on the outside but inside is a different story.
Never anyone at the front desk. Sign posted with a number to call but nobody ever answered. Waited 10 mins for someone to check me in. Carpet in room was filthy and room smelled very dirty. Place looks nice on the outside but inside is a different story.
2
Chris
28 ott 2024
·
Soggiorno di 1 notte
Very dirty and had a nasty smell.
Very dirty and had a nasty smell.
4
Santana
2 feb 2025
·
Soggiorno di 1 notte
A lot of dead roaches on the room.
A lot of dead roaches on the room.
2
Craig
9 ago 2023
·
Soggiorno di 4 notti
Breakfast was bad. No AC in lobby and AC was not on in the room. 90 degrees in Muncie. Room was Dirty. Office chair broken. Floors stained. Used soap left in shower
Breakfast was bad. No AC in lobby and AC was not on in the room. 90 degrees in Muncie. Room was Dirty. Office chair broken. Floors stained. Used soap left in shower
4
Jami
25 mar 2024
·
Soggiorno di 3 notti
Room wasn't clean when we arrived, bathroom was dirty, bedsheets and cover were disgusting. We were given only one towel for 2 people staying 3 days. Front desk was unmanned a majority of the time. Phone was never answered, so we would have to search until we came across someone for anything needed. Would not recommend.
Room wasn't clean when we arrived, bathroom was dirty, bedsheets and cover were disgusting. We were given only one towel for 2 people staying 3 days. Front desk was unmanned a majority of the time. Phone was never answered, so we would have to search until we came across someone for anything needed. Would not recommend.
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Camere
Le camere sono datate e presentano frequenti problemi di manutenzione, inclusi letti o porte rotte, aria condizionata rumorosa o inefficiente e arredi usurati; sono stati registrati anche occasionali rumori di costruzione. Alcuni ospiti, tuttavia, hanno trovato i letti comodi e hanno segnalato notti tranquille.
Recensioni degli ospiti correlate
4
Steven
11 nov 2023
·
Soggiorno di 1 notte
We got to our room and couldn't wait to relax in the bed . My daughter gets on hers and it almost fell to the floor on one side ( she had to stay in the middle of the bed to keep from moving) i proceed to get in mine and it does the same i thought i was going to fall to the floor thank god my husband helped even it out but bam he gets up to go to the bathroom and i held on for dear life (room #125) if we didnt have such a long day id have asked for a room change. My husband then was changed and headed to enjoy the pool and to our surprise it was drained. Breakfast was oatmeal cream pies,instant oatmeal and waffles needless to say not very continental so we checked out early to find a real Breakfast that didnt included oatmeal cream pies
We got to our room and couldn't wait to relax in the bed . My daughter gets on hers and it almost fell to the floor on one side ( she had to stay in the middle of the bed to keep from moving) i proceed to get in mine and it does the same i thought i was going to fall to the floor thank god my husband helped even it out but bam he gets up to go to the bathroom and i held on for dear life (room #125) if we didnt have such a long day id have asked for a room change. My husband then was changed and headed to enjoy the pool and to our surprise it was drained. Breakfast was oatmeal cream pies,instant oatmeal and waffles needless to say not very continental so we checked out early to find a real Breakfast that didnt included oatmeal cream pies
2
Victor
31 lug 2024
·
Soggiorno di 1 notte
Not the greatest. Terribly dated. First room door don’t work. Second room was dirty. Had to wait on housekeeping - apparently someone died there the day prior? Y’all stay somewhere else.
Not the greatest. Terribly dated. First room door don’t work. Second room was dirty. Had to wait on housekeeping - apparently someone died there the day prior? Y’all stay somewhere else.
2
Scott
6 gen 2024
·
Soggiorno di 1 notte
Heat was off in roof when i arrived, it was below freezing outside. There were no towels or cups in the room. The hair dryer did not work. One of the beds did not fit on the frame causing it to tip to one side when i sat on the edge of the bed
Heat was off in roof when i arrived, it was below freezing outside. There were no towels or cups in the room. The hair dryer did not work. One of the beds did not fit on the frame causing it to tip to one side when i sat on the edge of the bed
4
Blanca
29 giu 2024
·
Soggiorno di 1 notte
It had a very sketchy, runned down feel. Our room smelled musty. The place has very poor maintenance throughout. Old furniture, peeling paint, stained carpeting. Very unpleasant experience. Do not recommend.
It had a very sketchy, runned down feel. Our room smelled musty. The place has very poor maintenance throughout. Old furniture, peeling paint, stained carpeting. Very unpleasant experience. Do not recommend.
6
Mike
11 ago 2024
·
Soggiorno di 2 notti
I got a room and the air conditioner was not working. There was a writing pen on the floor and the shower was not clean - they did move me to another room, but I had already unpacked everything so I had to repack again and move
I got a room and the air conditioner was not working. There was a writing pen on the floor and the shower was not clean - they did move me to another room, but I had already unpacked everything so I had to repack again and move
2
Ronald
10 giu 2025
·
Soggiorno di 1 notte
Absolutely shocked to show up and see that the property was NOTHING like photographed on the website. Also, "construction" supposedly being done in the breakfast area AND pool area, so no breakfast, no added amedities were offered. Woke up to banging in the room next door AND the room above at 7am! Electric tape holding things together, clothesline clips were holding the curtain on the rod. A 3 inch gap under every room door. No other lock on the door other than the one on the door handle. I was there with my daughter for orientation at BSU, i didnt feel safe at all. Not a bad area at all, so i guess i expected to atleast see what i saw on the website. If i could have canceled i would have. I would never recommend or even come back!
Absolutely shocked to show up and see that the property was NOTHING like photographed on the website. Also, "construction" supposedly being done in the breakfast area AND pool area, so no breakfast, no added amedities were offered. Woke up to banging in the room next door AND the room above at 7am! Electric tape holding things together, clothesline clips were holding the curtain on the rod. A 3 inch gap under every room door. No other lock on the door other than the one on the door handle. I was there with my daughter for orientation at BSU, i didnt feel safe at all. Not a bad area at all, so i guess i expected to atleast see what i saw on the website. If i could have canceled i would have. I would never recommend or even come back!
6
Erica
11 ott 2023
·
Soggiorno di 2 notti
They offered breakfast but what was truly breakfast? Taking a shower felt like I was going to fall through the tub. Pool was closed and so was the workout room. No business center. This is my second and last time doing a quality Inn. These hotels are only good if you’re just passing through town.
They offered breakfast but what was truly breakfast? Taking a shower felt like I was going to fall through the tub. Pool was closed and so was the workout room. No business center. This is my second and last time doing a quality Inn. These hotels are only good if you’re just passing through town.
2
Theresa
7 apr 2024
·
Soggiorno di 1 notte
The room had visible holes in the walls, outlets that didn’t work, outlets missing the cover, plastic sheeting taped over the window, the ceiling in the shower was peeling, the fan in the bathroom was dusty and filthy. I would never stay there again.
The room had visible holes in the walls, outlets that didn’t work, outlets missing the cover, plastic sheeting taped over the window, the ceiling in the shower was peeling, the fan in the bathroom was dusty and filthy. I would never stay there again.
4
Victoria
24 apr 2023
·
Soggiorno di 1 notte
Pool was closed, didn’t know until after we checked in. Could not access workout room. Room was unlocked on more than one occasion. There was trash and dirty clothes found in our room. Tv had no remote. Otherwise the location is great, guest services was friendly but it would’ve been nice to know the amenities were not available when we booked. Will not stay here again.
Pool was closed, didn’t know until after we checked in. Could not access workout room. Room was unlocked on more than one occasion. There was trash and dirty clothes found in our room. Tv had no remote. Otherwise the location is great, guest services was friendly but it would’ve been nice to know the amenities were not available when we booked. Will not stay here again.
6
Jeffrey
11 ago 2024
·
Soggiorno di 1 notte
Air conditioner in room very noisy
Air conditioner in room very noisy
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Servizio
Il feedback sul servizio è contrastante: molti segnalano personale della reception assente o non reattivo, check-in lenti e risposte poco utili a problemi o richieste di rimborso, mentre altri elogiano dipendenti cordiali e gesti premurosi come il check-in anticipato.
Recensioni degli ospiti correlate
2
Sarah
30 ott 2023
·
Soggiorno di 1 notte
I checked in at 5:30pm, put my suitcase in the room and left for an event. Came back at 9:30pm, the room had a weird smell, the sheets were stained, and had a huge wolf spider by the door. I was refused a refund because it was after 9pm. I checked out and stayed somewhere else. Not much by way of customer service. The lady at the front desk just said "OK", like she couldn't be bothered by my complaints, didn't even offer an apology. Needless to say I will never stay there again.
I checked in at 5:30pm, put my suitcase in the room and left for an event. Came back at 9:30pm, the room had a weird smell, the sheets were stained, and had a huge wolf spider by the door. I was refused a refund because it was after 9pm. I checked out and stayed somewhere else. Not much by way of customer service. The lady at the front desk just said "OK", like she couldn't be bothered by my complaints, didn't even offer an apology. Needless to say I will never stay there again.
4
Jason
5 lug 2023
·
Soggiorno di 4 notti
I don’t ever write reviews and this place made me want to.. at one point housekeeping came and took our towels and didn’t replace them. We had to go to the front desk to ask for them only to find out there were none so we had to wait until the next morning. In the AM we went to ask the front desk about towels again and they were extremely rude at which point we were asked to retrieve them from housekeeping ourselves! Unbelievable! The ice box in our room looked as if it had been urinated in and not cleaned as well as the carpet had fuzz balls on it that looked like human hair.. would NEVER stay here again!
I don’t ever write reviews and this place made me want to.. at one point housekeeping came and took our towels and didn’t replace them. We had to go to the front desk to ask for them only to find out there were none so we had to wait until the next morning. In the AM we went to ask the front desk about towels again and they were extremely rude at which point we were asked to retrieve them from housekeeping ourselves! Unbelievable! The ice box in our room looked as if it had been urinated in and not cleaned as well as the carpet had fuzz balls on it that looked like human hair.. would NEVER stay here again!
6
Patrick
10 mar 2023
·
Soggiorno di 1 notte
Check in person was un pleasant. Check in was fast which I appreciated, however he acted put out when I asked which entrance is closest to our room, so we would know where to park. Also, I suppose since I forgot to ask what the times were for breakfast in the am, he didn’t offer any information about that or anything else.Very disappointing.
Check in person was un pleasant. Check in was fast which I appreciated, however he acted put out when I asked which entrance is closest to our room, so we would know where to park. Also, I suppose since I forgot to ask what the times were for breakfast in the am, he didn’t offer any information about that or anything else.Very disappointing.
10
Cassandra
23 gen 2025
·
Soggiorno di 1 notte
I stayed before my shift at the local hospital, and was able to check in early in order to make it to my shift on time. The front desk person was very helpful and did not charge me an extra fee! Will be rebooking again before my next shift !
I stayed before my shift at the local hospital, and was able to check in early in order to make it to my shift on time. The front desk person was very helpful and did not charge me an extra fee! Will be rebooking again before my next shift !
2
Tammie
8 mag 2023
·
Soggiorno di 1 notte
I did not arrive until 8p.m check in was suppose to be room ready at 3. The room had not been cleaned and they made us wait in the lobby. They put clean sheets on, no towels and the carpet was not vacuumed. There was crunchy stuff all over the floor. When we got to the room the cleaning lady said sorry that’s the best she could do she had just been told to clean this room as we checked in. After 10 pm and three calls down asking for the towels and a pillow my granddaughter went down and was given two towels and our pillow was a pillow case with sheets stuffed in it. They did not greet me, thank me or help me in anyway and when I asked for my receipt they were out of paper. I talked to the manger and for $200.00 this was terrible service and he said I just work here and no refunds for any reason. I did not sleep and was heartbroken this was my granddaughter graduation weekend from Ball State. The pool was under maintenance and the night before we had stayed at the Hampton and it was so nice!
I did not arrive until 8p.m check in was suppose to be room ready at 3. The room had not been cleaned and they made us wait in the lobby. They put clean sheets on, no towels and the carpet was not vacuumed. There was crunchy stuff all over the floor. When we got to the room the cleaning lady said sorry that’s the best she could do she had just been told to clean this room as we checked in. After 10 pm and three calls down asking for the towels and a pillow my granddaughter went down and was given two towels and our pillow was a pillow case with sheets stuffed in it. They did not greet me, thank me or help me in anyway and when I asked for my receipt they were out of paper. I talked to the manger and for $200.00 this was terrible service and he said I just work here and no refunds for any reason. I did not sleep and was heartbroken this was my granddaughter graduation weekend from Ball State. The pool was under maintenance and the night before we had stayed at the Hampton and it was so nice!
2
Jeffery
14 lug 2024
·
Soggiorno di 4 notti
Never anyone at the front desk. Sign posted with a number to call but nobody ever answered. Waited 10 mins for someone to check me in. Carpet in room was filthy and room smelled very dirty. Place looks nice on the outside but inside is a different story.
Never anyone at the front desk. Sign posted with a number to call but nobody ever answered. Waited 10 mins for someone to check me in. Carpet in room was filthy and room smelled very dirty. Place looks nice on the outside but inside is a different story.
4
Melanie
19 gen 2025
·
Soggiorno di 1 notte
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
4
Kyle
19 gen 2024
·
Soggiorno di 1 notte
The hotel itself is perfect if you’re on a business trip (like myself). But the staff, absolutely terrible. My first night, the attendant appeared to be drunk. Arguing in front of your customer, while on the job, not very professional. Another night, I waited almost 30 minutes at the front desk for the attendant. Only to be rudely argued with because he wasn’t present. Come to find out, it was actually the manager. I will be making a corporate complaint because it’s just unacceptable. If you’re in this kind of service, you’re expected to provide it. The cost and room are absolutely affordable and accommodating. The staff is not suitable to represent the hotel at all.
The hotel itself is perfect if you’re on a business trip (like myself). But the staff, absolutely terrible. My first night, the attendant appeared to be drunk. Arguing in front of your customer, while on the job, not very professional. Another night, I waited almost 30 minutes at the front desk for the attendant. Only to be rudely argued with because he wasn’t present. Come to find out, it was actually the manager. I will be making a corporate complaint because it’s just unacceptable. If you’re in this kind of service, you’re expected to provide it. The cost and room are absolutely affordable and accommodating. The staff is not suitable to represent the hotel at all.
2
Jared
21 lug 2024
·
Soggiorno di 2 notti
Staff not present! People having to supply their own pillows and sheets from walmart. Not given towels or room cleaning over two night stay. No bowls or plates for "breakfast" , only given waffle mix and waffle maker, cheap oatmeal creme pies and cheep pastry from gas stations, no other food. All guests were very vocal at their disgust, throwing door keys to unoccupies front desk and leaving the premises very dissatisfied. Gives quality Inn a very bad name!!!!
Staff not present! People having to supply their own pillows and sheets from walmart. Not given towels or room cleaning over two night stay. No bowls or plates for "breakfast" , only given waffle mix and waffle maker, cheap oatmeal creme pies and cheep pastry from gas stations, no other food. All guests were very vocal at their disgust, throwing door keys to unoccupies front desk and leaving the premises very dissatisfied. Gives quality Inn a very bad name!!!!
10
Danielle
26 set 2024
·
Soggiorno di 2 notti
People often leave reviews when things are all bad. But I will do one for them being amazing. My family and I was stuck here until our house was ready and being new to this state we were upset about it. From the moment we walked into the doors until the moment we left everyone on the staff went above and beyond and I do mean everyone! The housekeeping lady who was so sweet. The property managers everyone was kind. Even the other people at the hotel. We felt welcome and comfortable and I just wanted to tell all of the people at this establishment that your staff is AMAZING!
People often leave reviews when things are all bad. But I will do one for them being amazing. My family and I was stuck here until our house was ready and being new to this state we were upset about it. From the moment we walked into the doors until the moment we left everyone on the staff went above and beyond and I do mean everyone! The housekeeping lady who was so sweet. The property managers everyone was kind. Even the other people at the hotel. We felt welcome and comfortable and I just wanted to tell all of the people at this establishment that your staff is AMAZING!
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Posizione
Ad alcuni ospiti la posizione è sembrata comoda.
Recensioni degli ospiti correlate
2
Raphael
18 ago 2024
·
Soggiorno di 2 notti
When I booked my trip to Muncie for 2 nights with my 7 year-old son, I had options and chose this hotel. Good location, good photos, I’ve stayed at a Quality Inn before, all good. It was terrible, especially at the price charged per night. Pretty dingy, smelly, outdated overall. The remote control had leftovers of the body fluids of the past 10 guests. There is no breakfast to speak of. Pics show hot trays for eggs and bacon, all you get is a granola bar and watered down juice. We brought our bread, luckily, but they had no butter and I had to beg for jam. The toaster doesn’t work. Instead of bfast, we thought we’d go to the pool before our 4-hour ride home, but our room key didn’t open the door. The guy at the front desk couldn’t help, said to wait for the cleaning crew to show up. We didn’t have 90 min to waste. Positive: comfy beds and quiet room, we slept well.
When I booked my trip to Muncie for 2 nights with my 7 year-old son, I had options and chose this hotel. Good location, good photos, I’ve stayed at a Quality Inn before, all good. It was terrible, especially at the price charged per night. Pretty dingy, smelly, outdated overall. The remote control had leftovers of the body fluids of the past 10 guests. There is no breakfast to speak of. Pics show hot trays for eggs and bacon, all you get is a granola bar and watered down juice. We brought our bread, luckily, but they had no butter and I had to beg for jam. The toaster doesn’t work. Instead of bfast, we thought we’d go to the pool before our 4-hour ride home, but our room key didn’t open the door. The guy at the front desk couldn’t help, said to wait for the cleaning crew to show up. We didn’t have 90 min to waste. Positive: comfy beds and quiet room, we slept well.
4
Victoria
24 apr 2023
·
Soggiorno di 1 notte
Pool was closed, didn’t know until after we checked in. Could not access workout room. Room was unlocked on more than one occasion. There was trash and dirty clothes found in our room. Tv had no remote. Otherwise the location is great, guest services was friendly but it would’ve been nice to know the amenities were not available when we booked. Will not stay here again.
Pool was closed, didn’t know until after we checked in. Could not access workout room. Room was unlocked on more than one occasion. There was trash and dirty clothes found in our room. Tv had no remote. Otherwise the location is great, guest services was friendly but it would’ve been nice to know the amenities were not available when we booked. Will not stay here again.
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Ristorazione
La colazione è spesso indisponibile o molto limitata nonostante la sua pubblicità, con segnalazioni di caffè freddo e una selezione scarsa (cereali, pasticcini o waffle senza elementi essenziali). Alcuni ospiti l'hanno trovata comunque adeguata, indicando un'incostanza.
Recensioni degli ospiti correlate
4
Steven
11 nov 2023
·
Soggiorno di 1 notte
We got to our room and couldn't wait to relax in the bed . My daughter gets on hers and it almost fell to the floor on one side ( she had to stay in the middle of the bed to keep from moving) i proceed to get in mine and it does the same i thought i was going to fall to the floor thank god my husband helped even it out but bam he gets up to go to the bathroom and i held on for dear life (room #125) if we didnt have such a long day id have asked for a room change. My husband then was changed and headed to enjoy the pool and to our surprise it was drained. Breakfast was oatmeal cream pies,instant oatmeal and waffles needless to say not very continental so we checked out early to find a real Breakfast that didnt included oatmeal cream pies
We got to our room and couldn't wait to relax in the bed . My daughter gets on hers and it almost fell to the floor on one side ( she had to stay in the middle of the bed to keep from moving) i proceed to get in mine and it does the same i thought i was going to fall to the floor thank god my husband helped even it out but bam he gets up to go to the bathroom and i held on for dear life (room #125) if we didnt have such a long day id have asked for a room change. My husband then was changed and headed to enjoy the pool and to our surprise it was drained. Breakfast was oatmeal cream pies,instant oatmeal and waffles needless to say not very continental so we checked out early to find a real Breakfast that didnt included oatmeal cream pies
4
Christina
27 ago 2023
·
Soggiorno di 3 notti
Need to upgrade housekeeping. Free breakfast not really. Pool out of service. False advertising and does not manage photos online.
Need to upgrade housekeeping. Free breakfast not really. Pool out of service. False advertising and does not manage photos online.
6
William
10 lug 2024
·
Soggiorno di 2 notti
The continental breakfast was sorely lacking. The options were 3 cereals, little debbie honey buns and oatmeal pies. A chewy chocolate chip granola bar or a peanut butter version. No protein. No eggs. No bacon or sausage. Also, the men's toilet on the hall was ripe from someone's mishap that went uncleaned the 2 nights we were there.
The continental breakfast was sorely lacking. The options were 3 cereals, little debbie honey buns and oatmeal pies. A chewy chocolate chip granola bar or a peanut butter version. No protein. No eggs. No bacon or sausage. Also, the men's toilet on the hall was ripe from someone's mishap that went uncleaned the 2 nights we were there.
4
Paul
1 lug 2025
·
Soggiorno di 2 notti
Not the best hotel to stay at! Advertises that they had breakfast but then didn't serve any. same with the pool says they have one but was closed. Doing work on the roof late at night and had to listen to hammering. Person at the counter was rude. There was one that was very helpful
Not the best hotel to stay at! Advertises that they had breakfast but then didn't serve any. same with the pool says they have one but was closed. Doing work on the roof late at night and had to listen to hammering. Person at the counter was rude. There was one that was very helpful
4
Melanie
19 gen 2025
·
Soggiorno di 1 notte
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
2
Charles
29 set 2024
·
Soggiorno di 2 notti
The room was ok, breakfast was a joke, coffee was cold, no bannas, no eggs, waffle, no syrup, cancled early, cant get a refund from hotel.com, says no refund. Won't go back.
The room was ok, breakfast was a joke, coffee was cold, no bannas, no eggs, waffle, no syrup, cancled early, cant get a refund from hotel.com, says no refund. Won't go back.
2
Ronald
10 giu 2025
·
Soggiorno di 1 notte
Absolutely shocked to show up and see that the property was NOTHING like photographed on the website. Also, "construction" supposedly being done in the breakfast area AND pool area, so no breakfast, no added amedities were offered. Woke up to banging in the room next door AND the room above at 7am! Electric tape holding things together, clothesline clips were holding the curtain on the rod. A 3 inch gap under every room door. No other lock on the door other than the one on the door handle. I was there with my daughter for orientation at BSU, i didnt feel safe at all. Not a bad area at all, so i guess i expected to atleast see what i saw on the website. If i could have canceled i would have. I would never recommend or even come back!
Absolutely shocked to show up and see that the property was NOTHING like photographed on the website. Also, "construction" supposedly being done in the breakfast area AND pool area, so no breakfast, no added amedities were offered. Woke up to banging in the room next door AND the room above at 7am! Electric tape holding things together, clothesline clips were holding the curtain on the rod. A 3 inch gap under every room door. No other lock on the door other than the one on the door handle. I was there with my daughter for orientation at BSU, i didnt feel safe at all. Not a bad area at all, so i guess i expected to atleast see what i saw on the website. If i could have canceled i would have. I would never recommend or even come back!
8
Lloyd
28 dic 2024
·
Soggiorno di 3 notti
Room wasn't what I wanted, even after looking at multiple different ones. No breakfast offered, the pool was closed, machines in fitness room didn't work.
Room wasn't what I wanted, even after looking at multiple different ones. No breakfast offered, the pool was closed, machines in fitness room didn't work.
6
Amber
12 giu 2025
·
Soggiorno di 2 notti
It was great to have the maid come and empty trash etc. it was quiet. Disappointed in having no breakfast as advertised.
It was great to have the maid come and empty trash etc. it was quiet. Disappointed in having no breakfast as advertised.
10
Richard
16 nov 2024
·
Soggiorno di 2 notti
We read some of the reviews and we did not have the same experience. Our room was clean and the breakfast was great. I had Belgium waffles and my husband had biscuits and gravy. Did hear one person complaining about the cleanliness of their room.
We read some of the reviews and we did not have the same experience. Our room was clean and the breakfast was great. I had Belgium waffles and my husband had biscuits and gravy. Did hear one person complaining about the cleanliness of their room.
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10
Don
14 mar 2023
·
Soggiorno di 1 notte
Great value for the price.
Great value for the price.
6
Patrick
10 mar 2023
·
Soggiorno di 1 notte
Check in person was un pleasant. Check in was fast which I appreciated, however he acted put out when I asked which entrance is closest to our room, so we would know where to park. Also, I suppose since I forgot to ask what the times were for breakfast in the am, he didn’t offer any information about that or anything else.Very disappointing.
Check in person was un pleasant. Check in was fast which I appreciated, however he acted put out when I asked which entrance is closest to our room, so we would know where to park. Also, I suppose since I forgot to ask what the times were for breakfast in the am, he didn’t offer any information about that or anything else.Very disappointing.
8
Teresa
26 feb 2023
·
Soggiorno di 1 notte
Was good for one night...very quiet!
Was good for one night...very quiet!
Politiche della struttura
Check-in
Check-out
Check-in dalle 15:00
Prima delle 11:00
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Servizi popolari
Piscina coperta
Reception 24/24
Servizio lavanderia
Sala/E convegni
Sale riunioni
Wi-fi
Servizi
Reception 24/24
Sala/E convegni
Sale riunioni
Servizio lavanderia
Informazioni generali
Wheelchair Accessible (Limited)
Attività
Piscina coperta
Internet
Wi-fi