Holiday Inn Express and Suites Edwardsville by IHG

The property was fine. The room rate was criminally insane. I realize surge pricing is a common practice, but $500 for this property was essentially organized crime. My assistant made the reservation, but had I known I would not have booked at that rate. Also, the place was a zoo with multiple youth sports teams and kids running up and down the halls. We actually left the property and drove 2.5 hours home (leaving at 10:30 p.m.). Criminal!!!

We weren't able to check in the hotel.com reservation as the number wasn't a confirmation number. We need a complete refund as we had to pay for the entire stay at the hotel so we didn't use the reservation thru Hotel.com Sharon V Minner

Hotel was clean and staff was nice. The breakfast was very tasty, though they may want to consider having cinnamon rolls in a closed container. My friend that roomed with me has an allergy to cinnamon (and she is not the only person I know with an allergy to cinnamon) so we had to grab food and retreat back to our room very quickly.

Great customer service special mention to Sam… hot breakfast … clean lobby and room… smooth check in and out…. Looking forward to our next stay 😊

Courteous staff