TWO Hotel Berlin by Axel

Wir sind zum wiederholten Male in diesem Hotel gewesen und wie immer waren wir sehr zufrieden. Das Personal an der Rezeption war sehr freundlich und hilfsbereit. Das Preis-/Leistungsverhälnis passt und das Hotel ist mit der U-Bahn sehr gut zu erreichen. Die U-Bahnstation "Günzelstraße" ist nur ca. 100 m vom Hotel entfernt. In der 7. Etage gibt es eine Cocktailbar. Die Preise für die Cocktails sind voll in Ordnung. Bei unserem Aufenthalt war eine Gruppe Jugendlicher in der Bar und die Stimmung war gut. In der Toilette gibt es sogar Frotteehandtücher. Leider gab es auf der Herrentoilette keine frischen mehr! Wir können trotzdem das Hotel nur weiterempfehlen!

This hotel has a ways to go to be at the level of the Axel Barcelona. The rooms needs to be updated. Start with the simple things, get a TV service that has more than 2 channels and the rest is shopping network. We couldn't even get news on this tv. The sauna/fitness areas were good. Keep in mind who is your inteded audience and what makes them feel conformable, thats why we choose Axel hotels vs other hotels. The location, it is close to the subway and nothing else. The U9 and U7 lines gets you to most attractions.

Very clean hotel with a delightful staff. Discovered AC was out after we were already settled for the night. They offered to move us, but we were to tired, so they gave us a fan and an upgraded room the next day. The sauna and steam room were great. We had no complaints.

I had one of the worst hotel experiences I've ever. Stayed from Friday - Monday. Here is what happened: Check-in. was told I could use the spa whilst waiting for the room, soa is downstairs. I went downstairs found the spa but realised I needed a card to access it so back up again to ask for a card which should have been given. Down again but couldn't find the changing rooms. Up asking fir direction. Down again and still couldn't find it so back up pleading to the staff to come and show ne but they refused. Down again and found the changing room but realised i needed money for the lockers. Up again to get money (again something that they should have mentioned). Down again to realise towels should be oicked uo at reception. Back up again to ask fir towels. 5 times up and down all of which a professional staff could have helped me easily avoid. Room on 6th floor. Only one working elevator for the entire hotel that fits 2 people maximum Air conditioning broken in the room so it was 24 degrees in the room constantly even though it was not summer. Very little sleep at night Noisy, I could hear the restaurants closing up, moving bags of glass bottles and so on Telephone in the room was broken I could not call reception or room service - not fun when only one working elevator for the entire hotel that only fits 2 people When complained about the above issues with the room i was told to take the stairs and sleep naked. I complained to expedia since hotel did nothing but expedia did n

Negativ: ziemlich abgewohnt, hellhörig, Fenster nicht gut schallisoliert, Vorhänge zu kurz daher sehr früh hell, bei uns im zimmer Rauch Geruch, Rezeption erzählten was von kostenlosem Upgrade in eine Suite...wenn das so war möchte ich nicht wissen wie die DZ waren, 250€ eine Nacht war jedenfalls vollkommen überteuert hierfür. Positiv: Frühstück war reichhaltig und mit schöner Aussicht, Sauberkeit, Parkplatzsituation an der Straße, 50m zur UBahn

Overall great experience, the spa features were an added bonus. Rooms were good size with amenities and enough space for clothes. Staff was very friendly.

Schönes Hotel mit freundlichen Inhaber. Große Zimmer in guter Ausstattung. Trotz Hauptstraße ruhig. Gute Klimaanlage. Zimmer teilweise mit Balkon. Gut gelegen zwischen 2 U-Bahnstationen. Zahlreiche Lokale in der Region und eines im Haus. Frühstück sehr einfach und nicht zu empfehlen. Hotel nur für Erwachsene.

Laute Musik aus Rezeption und Empfang schallte ins Zimmer ;( Die 3 Liegen im Spa Bereich sind zu wenig ;( Preis / Leistung passt nicht!

It was nice stay. Though no bar open and reception was too missing beer. And aircondition did not work so it was bit cold.

Cool hotel. There was a smell of a bathhouse throughout the hallways. The main elevator went out of service the second day I was there. And the cleaning staff came into my room early while I was sleeping. Ask for them to come back later and they never did. So I had to ask for clean towels and soap when I returned for my day out. It was Folsom Weekend, so the place was busy with Leather guys in and out. I’m a guy man from San Francisco and I grow up with the Folsom Street festival, so I wish I would have checked the dates out to plan. It was cool but not cool enough.

Mega nette & freundliche Leute, sehr bemüht. Es ist alles so ein bisserl "angeschlagen" es fühlt sich nicht so sauber an. Frühstück ist günstig, aber sehr einfach, Ich würde nicht nochmal kommen, hab mich nicht so wohlgefühlt. Und klar zur großen Straße sind die Zimmer lauter.

The room smelt like perfum was sprayed by the cleaners and it didn’t go away. The furniture where old and looked very used . The sheets were wrinkly and hart and not comfortable to sleep in .

Nice area, good traffic, clean room and public area, and helpful hotel staff

Soggiorno perfetto. Staff gentile. Camera pulita

Very clean hotel with a delightful staff. Discovered AC was out after we were already settled for the night. They offered to move us, but we were to tired, so they gave us a fan and an upgraded room the next day. The sauna and steam room were great. We had no complaints.

Good hotel. Basic rooms. Clean

The hotel is conveniently located, great friendly staff, good service and clean rooms.

Negativ: ziemlich abgewohnt, hellhörig, Fenster nicht gut schallisoliert, Vorhänge zu kurz daher sehr früh hell, bei uns im zimmer Rauch Geruch, Rezeption erzählten was von kostenlosem Upgrade in eine Suite...wenn das so war möchte ich nicht wissen wie die DZ waren, 250€ eine Nacht war jedenfalls vollkommen überteuert hierfür. Positiv: Frühstück war reichhaltig und mit schöner Aussicht, Sauberkeit, Parkplatzsituation an der Straße, 50m zur UBahn

Location is awful. Really nothing around. Hotel name is confusing since there is another Axel hotel in the area where there are things to do. The Two Hotel is in the middle is suburbs. Have to take train everywhere or Uber. TV did not work in the room - so as you enter the lobby there is a big pink settee/ couch, freaking dirty with stains on it. Ugh

Cool hotel. There was a smell of a bathhouse throughout the hallways. The main elevator went out of service the second day I was there. And the cleaning staff came into my room early while I was sleeping. Ask for them to come back later and they never did. So I had to ask for clean towels and soap when I returned for my day out. It was Folsom Weekend, so the place was busy with Leather guys in and out. I’m a guy man from San Francisco and I grow up with the Folsom Street festival, so I wish I would have checked the dates out to plan. It was cool but not cool enough.

This hotel has a ways to go to be at the level of the Axel Barcelona. The rooms needs to be updated. Start with the simple things, get a TV service that has more than 2 channels and the rest is shopping network. We couldn't even get news on this tv. The sauna/fitness areas were good. Keep in mind who is your inteded audience and what makes them feel conformable, thats why we choose Axel hotels vs other hotels. The location, it is close to the subway and nothing else. The U9 and U7 lines gets you to most attractions.

Great shower and comfortable bed

My girlfriend and I have just returned from this hotel. It was very reasonably priced. Good location, a little bit of a walk into the Zoo area but the hotel was very close to the U-bahn so easy to get to Zoological Garten and travel from there. The Hotel was nice, the room was comfortable and the bed was comfortable too. Nice and quiet too. The only downsides where that the room itself was small and there was some 'hot air' heating system that we didn't need. So we had to always sleep with the windows open. We only tried the breakfast once and it was very nice and reasonably priced. It was also nice to eat on their roof top terrace. It's a shame that we didn't have time to eat breakfast more often. ** TAXI PROBLEM - once booked we received an email from 'Welcome Pickups' and I booked and paid for them to collect us from the airport. Unfortunately our driver 'Sunday Chukwuemeke Ilide' didn't arrive to meet us. He was supposed to be parked outside the terminal with our name on a board but he wasn't there. We spoke with him by WhatsApp and he insisted that we was there but he still didn't come to meet us. He wanted us to find him despite us having followed the instructions. He wasn't parked with the other taxis outside the terminal. He doesn't drive a regular cab, rather a black toyota so he should have been easy to see. In the end we took a bus (X71) and a U7 tube and it was very easy and cheap to get to the Hotel. We decided to use the same route back to the airport

Clean hotel, large room, staff helped where they could. Rooms are modern, tube stop just outside, 25 min walk to Zoologister garden

Good hotel. Basic rooms. Clean

I had one of the worst hotel experiences I've ever. Stayed from Friday - Monday. Here is what happened: Check-in. was told I could use the spa whilst waiting for the room, soa is downstairs. I went downstairs found the spa but realised I needed a card to access it so back up again to ask for a card which should have been given. Down again but couldn't find the changing rooms. Up asking fir direction. Down again and still couldn't find it so back up pleading to the staff to come and show ne but they refused. Down again and found the changing room but realised i needed money for the lockers. Up again to get money (again something that they should have mentioned). Down again to realise towels should be oicked uo at reception. Back up again to ask fir towels. 5 times up and down all of which a professional staff could have helped me easily avoid. Room on 6th floor. Only one working elevator for the entire hotel that fits 2 people maximum Air conditioning broken in the room so it was 24 degrees in the room constantly even though it was not summer. Very little sleep at night Noisy, I could hear the restaurants closing up, moving bags of glass bottles and so on Telephone in the room was broken I could not call reception or room service - not fun when only one working elevator for the entire hotel that only fits 2 people When complained about the above issues with the room i was told to take the stairs and sleep naked. I complained to expedia since hotel did nothing but expedia did n

Muy bonito hotel con muchas comodidades, mi único Comentario es referente al wifi tienes que poner la clave que te proporcionan cada 5 min y no es una clave facil, perder el papel que te dan ha de ser la locura

Sehr gute Erreichbarkeit, U Bahn ist direkt vor der Tür. Zimmer doch recht klein. Sauberkeit könnte genauer genommen werden. 150€ Pfand, obwohl beim check out noch nicht einmal kontrolliert wurde, ob die Minibar benutzt wurde. Recht hellhöriges Gebäude. Dennoch , für eine Nacht vollkommen okay.

Location is awful. Really nothing around. Hotel name is confusing since there is another Axel hotel in the area where there are things to do. The Two Hotel is in the middle is suburbs. Have to take train everywhere or Uber. TV did not work in the room - so as you enter the lobby there is a big pink settee/ couch, freaking dirty with stains on it. Ugh

Bra hotell, bra rum, lysande skön säng. AC:n ok men inte 100% effektiv. Digitalboxen till tv:n funkade inte.

This hotel was great easy to get to from the airport, Its close to the subway so you can get anywhere you need to. Thanks to Bob at the front desk for being so helpful and great

The property was amazing we stayed for 5 nights. Bob was amazing he checked us in and gave us advice on bars in the area and things to do. Thanks Bob from the two Bahamian guys.

Nice area, good traffic, clean room and public area, and helpful hotel staff

I had one of the worst hotel experiences I've ever. Stayed from Friday - Monday. Here is what happened: Check-in. was told I could use the spa whilst waiting for the room, soa is downstairs. I went downstairs found the spa but realised I needed a card to access it so back up again to ask for a card which should have been given. Down again but couldn't find the changing rooms. Up asking fir direction. Down again and still couldn't find it so back up pleading to the staff to come and show ne but they refused. Down again and found the changing room but realised i needed money for the lockers. Up again to get money (again something that they should have mentioned). Down again to realise towels should be oicked uo at reception. Back up again to ask fir towels. 5 times up and down all of which a professional staff could have helped me easily avoid. Room on 6th floor. Only one working elevator for the entire hotel that fits 2 people maximum Air conditioning broken in the room so it was 24 degrees in the room constantly even though it was not summer. Very little sleep at night Noisy, I could hear the restaurants closing up, moving bags of glass bottles and so on Telephone in the room was broken I could not call reception or room service - not fun when only one working elevator for the entire hotel that only fits 2 people When complained about the above issues with the room i was told to take the stairs and sleep naked. I complained to expedia since hotel did nothing but expedia did n

The hotel is conveniently located, great friendly staff, good service and clean rooms.

Overall great experience, the spa features were an added bonus. Rooms were good size with amenities and enough space for clothes. Staff was very friendly.

There is nothing that I did not like. I will stay here again the next time I am in Berlin. What I liked most is that everyone who works there was friendly and approachable

Very welcoming reception by staff.

The room was nice, plenty of windows with lots of light. No king bed, 2 beds together The service at the hotel is very below par. There was a strict check in at 3pm. I arrived at 1pm but wasn't allowed to check in. Not a problem, but I have been to many hotels and they allow you to check in if the room is ready. You are able to leave your suitcase at reception which was handy. Even two days after check out. SERVICE, I contacted the hotel before I arrived as the credit card co I booked with was shutting down. They weren't particularly helpful & said there were too busy to check if everything was ok. I followed up with an email to address the issue, they ignored it. I then received an email from them saying to check in ahead to save time, this link didn't work, I also contacted them again via email. Once again ignored it. I recently stayed at another hotel & soon as I arrived there was a warm welcome. I was asked if I had been to the place before and was given a tour book with lots of different things to see as well as hotel discounts if booked with them. A very different service approach. The iron, there are no irons in the room, I called to ask for one, they said its with someone else, not a problem. I asked if they could let me know when its available. They initially said no, I should call them. The desk isn't always manned, I said well I would appreciate if you can let me know. They did call, told me to collect as he is the only one at the desk. €30 hold for one.

Unfreundlicher Mitarbeiter

This hotel was great easy to get to from the airport, Its close to the subway so you can get anywhere you need to. Thanks to Bob at the front desk for being so helpful and great

This hotel has a ways to go to be at the level of the Axel Barcelona. The rooms needs to be updated. Start with the simple things, get a TV service that has more than 2 channels and the rest is shopping network. We couldn't even get news on this tv. The sauna/fitness areas were good. Keep in mind who is your inteded audience and what makes them feel conformable, thats why we choose Axel hotels vs other hotels. The location, it is close to the subway and nothing else. The U9 and U7 lines gets you to most attractions.

My girlfriend and I have just returned from this hotel. It was very reasonably priced. Good location, a little bit of a walk into the Zoo area but the hotel was very close to the U-bahn so easy to get to Zoological Garten and travel from there. The Hotel was nice, the room was comfortable and the bed was comfortable too. Nice and quiet too. The only downsides where that the room itself was small and there was some 'hot air' heating system that we didn't need. So we had to always sleep with the windows open. We only tried the breakfast once and it was very nice and reasonably priced. It was also nice to eat on their roof top terrace. It's a shame that we didn't have time to eat breakfast more often. ** TAXI PROBLEM - once booked we received an email from 'Welcome Pickups' and I booked and paid for them to collect us from the airport. Unfortunately our driver 'Sunday Chukwuemeke Ilide' didn't arrive to meet us. He was supposed to be parked outside the terminal with our name on a board but he wasn't there. We spoke with him by WhatsApp and he insisted that we was there but he still didn't come to meet us. He wanted us to find him despite us having followed the instructions. He wasn't parked with the other taxis outside the terminal. He doesn't drive a regular cab, rather a black toyota so he should have been easy to see. In the end we took a bus (X71) and a U7 tube and it was very easy and cheap to get to the Hotel. We decided to use the same route back to the airport

Clean hotel, large room, staff helped where they could. Rooms are modern, tube stop just outside, 25 min walk to Zoologister garden

Far away rrom everything, room is a bit run down and kinda stuck in 2000. Not worth the money.

Negativ: ziemlich abgewohnt, hellhörig, Fenster nicht gut schallisoliert, Vorhänge zu kurz daher sehr früh hell, bei uns im zimmer Rauch Geruch, Rezeption erzählten was von kostenlosem Upgrade in eine Suite...wenn das so war möchte ich nicht wissen wie die DZ waren, 250€ eine Nacht war jedenfalls vollkommen überteuert hierfür. Positiv: Frühstück war reichhaltig und mit schöner Aussicht, Sauberkeit, Parkplatzsituation an der Straße, 50m zur UBahn

Schönes Hotel mit freundlichen Inhaber. Große Zimmer in guter Ausstattung. Trotz Hauptstraße ruhig. Gute Klimaanlage. Zimmer teilweise mit Balkon. Gut gelegen zwischen 2 U-Bahnstationen. Zahlreiche Lokale in der Region und eines im Haus. Frühstück sehr einfach und nicht zu empfehlen. Hotel nur für Erwachsene.

Sehr gute Erreichbarkeit, U Bahn ist direkt vor der Tür. Zimmer doch recht klein. Sauberkeit könnte genauer genommen werden. 150€ Pfand, obwohl beim check out noch nicht einmal kontrolliert wurde, ob die Minibar benutzt wurde. Recht hellhöriges Gebäude. Dennoch , für eine Nacht vollkommen okay.

Location is awful. Really nothing around. Hotel name is confusing since there is another Axel hotel in the area where there are things to do. The Two Hotel is in the middle is suburbs. Have to take train everywhere or Uber. TV did not work in the room - so as you enter the lobby there is a big pink settee/ couch, freaking dirty with stains on it. Ugh

La instalación es muy bonita. Pensé que habría más personas hay pero mayormente está lleno de heteros (heterofriendly), el Axel 1 es exclusivamente gay, este no. El aire acondicionado es deficiente. La ubicación es muy buena.

Wir sind zum wiederholten Male in diesem Hotel gewesen und wie immer waren wir sehr zufrieden. Das Personal an der Rezeption war sehr freundlich und hilfsbereit. Das Preis-/Leistungsverhälnis passt und das Hotel ist mit der U-Bahn sehr gut zu erreichen. Die U-Bahnstation "Günzelstraße" ist nur ca. 100 m vom Hotel entfernt. In der 7. Etage gibt es eine Cocktailbar. Die Preise für die Cocktails sind voll in Ordnung. Bei unserem Aufenthalt war eine Gruppe Jugendlicher in der Bar und die Stimmung war gut. In der Toilette gibt es sogar Frotteehandtücher. Leider gab es auf der Herrentoilette keine frischen mehr! Wir können trotzdem das Hotel nur weiterempfehlen!

My girlfriend and I have just returned from this hotel. It was very reasonably priced. Good location, a little bit of a walk into the Zoo area but the hotel was very close to the U-bahn so easy to get to Zoological Garten and travel from there. The Hotel was nice, the room was comfortable and the bed was comfortable too. Nice and quiet too. The only downsides where that the room itself was small and there was some 'hot air' heating system that we didn't need. So we had to always sleep with the windows open. We only tried the breakfast once and it was very nice and reasonably priced. It was also nice to eat on their roof top terrace. It's a shame that we didn't have time to eat breakfast more often. ** TAXI PROBLEM - once booked we received an email from 'Welcome Pickups' and I booked and paid for them to collect us from the airport. Unfortunately our driver 'Sunday Chukwuemeke Ilide' didn't arrive to meet us. He was supposed to be parked outside the terminal with our name on a board but he wasn't there. We spoke with him by WhatsApp and he insisted that we was there but he still didn't come to meet us. He wanted us to find him despite us having followed the instructions. He wasn't parked with the other taxis outside the terminal. He doesn't drive a regular cab, rather a black toyota so he should have been easy to see. In the end we took a bus (X71) and a U7 tube and it was very easy and cheap to get to the Hotel. We decided to use the same route back to the airport

Negativ: ziemlich abgewohnt, hellhörig, Fenster nicht gut schallisoliert, Vorhänge zu kurz daher sehr früh hell, bei uns im zimmer Rauch Geruch, Rezeption erzählten was von kostenlosem Upgrade in eine Suite...wenn das so war möchte ich nicht wissen wie die DZ waren, 250€ eine Nacht war jedenfalls vollkommen überteuert hierfür. Positiv: Frühstück war reichhaltig und mit schöner Aussicht, Sauberkeit, Parkplatzsituation an der Straße, 50m zur UBahn

Schönes Hotel mit freundlichen Inhaber. Große Zimmer in guter Ausstattung. Trotz Hauptstraße ruhig. Gute Klimaanlage. Zimmer teilweise mit Balkon. Gut gelegen zwischen 2 U-Bahnstationen. Zahlreiche Lokale in der Region und eines im Haus. Frühstück sehr einfach und nicht zu empfehlen. Hotel nur für Erwachsene.

L’unico appunto che posso fare, è sulla colazione che si può migliorare

Niet de juiste kamer en voor capuccino moest extra betaald worden.

Frühstück war etwas dürftig, könnte Besser sein... Obst, Wurst Kaffee und Rührei waren ständig leer...