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The Principal Madrid, Small Luxury Hotels

451 US$

/ noche

Promedio para septiembre

The Principal Madrid, Small Luxury Hotels - Image 1

The Principal Madrid, Small Luxury Hotels - Habitación

The Principal Madrid, Small Luxury Hotels - Habitación

The Principal Madrid, Small Luxury Hotels - Recepción

The Principal Madrid, Small Luxury Hotels - Restaurante

Precios para The Principal Madrid, Small Luxury Hotels

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451 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En The Principal Madrid, Small Luxury Hotels, los precios por noche son de 319 US$ de media en el mes más barato (agosto) y de 473 US$ en el mes más caro (mayo), según los últimos 12 meses.

Precio medio por noche en The Principal Madrid, Small Luxury Hotels por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	338 US$
febrero	326 US$
marzo	383 US$
abril	451 US$
mayo	473 US$
junio	444 US$
julio	342 US$
agosto	319 US$
septiembre	451 US$
octubre	457 US$
noviembre	394 US$
diciembre	361 US$

Más caro: mayo (aprox. 473 US$)

Más barato: agosto (aprox. 319 US$)

Acerca de esta propiedad

Con servicios como masajes, tratamientos corporales o tratamientos faciales, te sentirás como nuevo. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).

Servicios

Con servicios como masajes, tratamientos corporales o tratamientos faciales, te sentirás como nuevo. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).

Servicios empresariales

Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia (de pago).

Comida

Ático Restaurante, un restaurante especializado en cocina local, te lo pone fácil para almorzar o cenar, aunque también puedes aprovechar el servicio de habitaciones las 24 horas. Apaga la sed con tu bebida favorita en el bar o lounge. El desayuno bufé, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 11:00, mientras que los fines de semana el horario es de 07:30 a 11:30.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 76 habitaciones con aire acondicionado, minibar y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con bañera o ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), escritorio y teléfono.

Ubicación

Si decides alojarte en The Principal Madrid, Small Luxury Hotels, disfrutarás de una fantástica ubicación en el centro de Madrid, a unos pasos de Gran Vía y a solo 7 min a pie de Puerta del Sol. Además, este hotel de lujo se encuentra a 1 km de Plaza Mayor y a 1,1 km de Parque de El Retiro.

Qué hay cerca

Calle de Alcalá(0.1 millas)
Gran Vía(0.1 millas)
Centro cultural Círculo de Bellas Artes(0.1 millas)
Casino Gran Vía(0.2 millas)
Paseo del Prado(0.2 millas)
Plaza de Chueca(0.3 millas)
Plaza de Cibeles(0.3 millas)
Plaza de Canalejas(0.3 millas)
Museo Thyssen-Bornemisza(0.3 millas)
Puerta del Sol(0.4 millas)
Fuente de Neptuno(0.4 millas)
Calle Preciados(0.4 millas)
El Oso y el Madroño(0.4 millas)
Plaza de Santa Ana(0.4 millas)
Puerta de Alcalá(0.5 millas)
El aeropuerto más cercano se encuentra en Aeropuerto de Adolfo Suárez Madrid-Barajas (MAD)(10.7 millas)

Aparcamiento
Traslados al aeropuerto
Restaurante
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches

Ubicación

Marqués de Valdeiglesias, 1, Chueca, Madrid, Comunidad de Madrid, España

Calle de Alcalá (0.1 millas)

Gran Vía (0.1 millas)

Centro cultural Círculo de Bellas Artes (0.1 millas)

Casino Gran Vía (0.2 millas)

Paseo del Prado (0.2 millas)

Plaza de Chueca (0.3 millas)

Más información sobre la ubicación

Opciones de habitación

4

Habitación Deluxe, terraza

Detalles de la oferta

1 Cama Doble Extragrande

o

2 Camas Individuales

Capacidad: 2

377 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

3

Habitación Deluxe, vistas a la ciudad

Detalles de la oferta

1 Cama Doble Extragrande

o

2 Camas Individuales

Capacidad: 2

280 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

5

Suite junior

Detalles de la oferta

1 Cama Doble Extragrande

o

2 Camas Individuales

Capacidad: 3

377 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

4

Habitación familiar

Detalles de la oferta

3× Camas Individuales

o

1 Cama Doble Extragrande

y

1 Cama Individual

Capacidad: 3

280 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

3

Habitación clásica

Detalles de la oferta

1 Cama Doble Extragrande

o

2 Camas Individuales

Capacidad: 2

226 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

4

Habitación doble superior

Detalles de la oferta

1 Cama Doble Extragrande

o

2 Camas Individuales

Capacidad: 2

248 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

5

Habitación Grand, vistas a la ciudad

Detalles de la oferta

1 Cama Doble Extragrande

o

2 Camas Individuales

Capacidad: 3

301 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

7

Suite, 2 habitaciones, 2 baños

Detalles de la oferta

2 Camas Dobles Extragrandes

y

1 Sofá Cama

Capacidad: 5

753 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

4

Suite

Detalles de la oferta

1 Cama Doble Extragrande

o

2 Camas Individuales

Capacidad: 3

538 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

Reseñas de los huéspedes sobre The Principal Madrid, Small Luxury Hotels

9

Fabuloso

Basado en 1000 comentarios verificados

¿Quién se queda aquí?

Trabajo

15%

Pareja

52%

Familia

14%

Grupo

12%

Solo/a

5%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Las opiniones sobre The Principal Madrid, Small Luxury Hotels, destacan su céntrica ubicación y sus habitaciones generalmente limpias, con algunos comentarios sobre ruido de la calle, habitaciones más pequeñas u oscuras, un servicio de desayuno lento y una ocasional falta de organización.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

Las opiniones sobre The Principal Madrid, Small Luxury Hotels, destacan su céntrica ubicación y sus habitaciones generalmente limpias, con algunos comentarios sobre ruido de la calle, habitaciones más pequeñas u oscuras, un servicio de desayuno lento y una ocasional falta de organización.

La terraza en la azotea y las vistas a la ciudad reciben elogios constantes. El servicio se describe ampliamente como atento y acogedor, aunque el registro de entrada, el servicio de habitaciones y el servicio en el bar o el desayuno pueden ser lentos en ocasiones. Las habitaciones varían desde acogedoras hasta espaciosas, con algunas unidades orientadas a la calle ruidosas y algunos señalan colchones incómodos, baños pequeños o conexión Wi-Fi irregular. Espere una estancia boutique elegante y céntrica con un entorno animado.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las terrazas y bares en la azotea con vistas a la ciudad son un claro punto a favor, y el servicio de spa y masajes se menciona positivamente. Algunos huéspedes señalan que los ascensores son pequeños y lentos, y que el personal del bar o la terraza puede ser insuficiente en las horas punta.

Reseñas de huéspedes relacionadas

10

Susan

8 jun 2023

·

Se alojó 5 noches

Lovely hotel with beautiful roof top bar, pleasant staff, main entrance on side street allows for quiet entrance and provides feeling of safety. Towels are quite stiff and toilet paper is very coarse!

Lovely hotel with beautiful roof top bar, pleasant staff, main entrance on side street allows for quiet entrance and provides feeling of safety. Towels are quite stiff and toilet paper is very coarse!

10

Selena

26 oct 2025

·

Se alojó 4 noches

The hotel was in a great location. It was clean and well decorated. The staff was super friendly. The rooftop bar was definitely a bonus!

The hotel was in a great location. It was clean and well decorated. The staff was super friendly. The rooftop bar was definitely a bonus!

10

BRIAN

16 feb 2024

·

Se alojó 2 noches

A beautiful hotel an amazing staff! So attentive as it should be. Beautiful bar area, amazing massage therapist,Louisa, just perfect location for valentines weekend!

A beautiful hotel an amazing staff! So attentive as it should be. Beautiful bar area, amazing massage therapist,Louisa, just perfect location for valentines weekend!

10

Noa Torrben Falke

3 ago 2025

·

Se alojó 4 noches

Det er et super hotel - personalet var virkelig søde. Dejlig beliggenhed og en dejligt tag bar med udsigt over Madrid

Det er et super hotel - personalet var virkelig søde. Dejlig beliggenhed og en dejligt tag bar med udsigt over Madrid

8

Juan Carlos

9 feb 2025

·

Se alojó 12 noches

Excelente servicio Excelente ubicación un poco ruidosa con la calle por las noches Excelente el área de masajes les recomiendo a Luisa

Excelente servicio Excelente ubicación un poco ruidosa con la calle por las noches Excelente el área de masajes les recomiendo a Luisa

8

avery

19 sept 2024

·

Se alojó 1 noche

The elevators were small, and slow. The staff was very nice.

The elevators were small, and slow. The staff was very nice.

8

Vanessa

1 mar 2025

·

Se alojó 2 noches

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

10

Sean

22 sept 2023

·

Se alojó 5 noches

Perfect location, great room and service, beautiful rooftop terrace overlooking the Gran Via and Chueca.

Perfect location, great room and service, beautiful rooftop terrace overlooking the Gran Via and Chueca.

8

debera

3 ago 2025

·

Se alojó 2 noches

Lovely hotel. Friendly staff. Nice balcony bar. Will stay again. Comfortable room, bed and bedding. Huge white bath sheet which I love. The shower head was okay.

Lovely hotel. Friendly staff. Nice balcony bar. Will stay again. Comfortable room, bed and bedding. Huge white bath sheet which I love. The shower head was okay.

8

arnaud

6 oct 2024

·

Se alojó 2 noches

Good stay at Principal Madrid Very nicely located close to most events and sites of Madrid Nice terrace and breakfast More staff needed at peak hours at bars and terrace

Good stay at Principal Madrid Very nicely located close to most events and sites of Madrid Nice terrace and breakfast More staff needed at peak hours at bars and terrace

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las reseñas describen constantemente el hotel y las habitaciones como limpios y bien cuidados. Algunos señalan problemas como una bañera resbaladiza y ocasionales retrasos en el servicio de habitaciones o una preparación para dormir inconsistente.

Reseñas de huéspedes relacionadas

10

Samantha

27 sept 2024

·

Se alojó 2 noches

Everything was great and clean and organized!

Everything was great and clean and organized!

10

RAUL

18 nov 2024

·

Se alojó 4 noches

The bathroom Very dangerous Slipery the tub

The bathroom Very dangerous Slipery the tub

10

Youssef

27 nov 2025

·

Se alojó 3 noches

Excellent emplacement, Hotel propre, Staff au petit soin et très professionnel. Je recommande à 100%

Excellent emplacement, Hotel propre, Staff au petit soin et très professionnel. Je recommande à 100%

10

Nabil

24 ene 2026

·

Se alojó 4 noches

La chambre étais propre avec moquette au sol pour les période d’hiver , ces vraiment important et impeccable

La chambre étais propre avec moquette au sol pour les période d’hiver , ces vraiment important et impeccable

10

marty

23 sept 2025

·

Se alojó 2 noches

We had a wonderful two nights. The staff was great the room clean comfortable and a great sleep

We had a wonderful two nights. The staff was great the room clean comfortable and a great sleep

8

Alberto

10 dic 2023

·

Se alojó 7 noches

Great location. Our only issue was having to track down housekeeping for tissues, coffee and soap. They would often come by when one is getting ready for dinner and slip a note below. Had turn down services one out of 7 nights. Not consistent.

Great location. Our only issue was having to track down housekeeping for tissues, coffee and soap. They would often come by when one is getting ready for dinner and slip a note below. Had turn down services one out of 7 nights. Not consistent.

8

Markus

6 oct 2024

·

Se alojó 1 noche

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

10

jose

15 jun 2023

·

Se alojó 4 noches

Todo muy limpio

Todo muy limpio

10

Irina

13 ago 2024

·

Se alojó 3 noches

Veldig behagelig opplevelse av å bo på denne hotellen. Rent og lukter godt

Veldig behagelig opplevelse av å bo på denne hotellen. Rent og lukter godt

10

Elizabeth

28 oct 2025

·

Se alojó 4 noches

Lovely clean and comfortable room. Staff were all excellent and very friendly. Great location for everything. Will stay here again when next in Madrid

Lovely clean and comfortable room. Staff were all excellent and very friendly. Great location for everything. Will stay here again when next in Madrid

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son elegantes y cómodas con algunas vistas estupendas, pero varios huéspedes encontraron algunas habitaciones pequeñas u oscuras, con ruido de la calle que afecta a las plantas bajas o a las habitaciones orientadas a la calle. Hay quejas ocasionales sobre el confort del colchón, los baños pequeños, la conexión Wi-Fi débil o la falta de frigoríficos.

Reseñas de huéspedes relacionadas

10

LAURIE

21 ago 2024

·

Se alojó 1 noche

The balcony views are everything!! Next to the metropolis! Beautiful staff very welcoming and the rooms are excellent.

The balcony views are everything!! Next to the metropolis! Beautiful staff very welcoming and the rooms are excellent.

10

Jeffrey

27 oct 2023

·

Se alojó 1 noche

We really liked everything about it EXCEPT it was very loud outside until almost 4am (it was a Thursday night/Friday morning). Our room was on the 3rd floor so definitely try for something higher. Otherwise we really enjoyed it and would stay there again.

We really liked everything about it EXCEPT it was very loud outside until almost 4am (it was a Thursday night/Friday morning). Our room was on the 3rd floor so definitely try for something higher. Otherwise we really enjoyed it and would stay there again.

8

Katy

28 nov 2023

·

Se alojó 3 noches

Great position in the centre of Madrid. Friendly and helpful staff. Bed very comfy but rooms and bathroom small. Shower not very powerful.

Great position in the centre of Madrid. Friendly and helpful staff. Bed very comfy but rooms and bathroom small. Shower not very powerful.

10

Robert

13 nov 2025

·

Se alojó 1 noche

Great location. Convenient and quiet. Lovely room. Spacious, romantic & well-equipped. Modern, spacious bathroom. Friendly, attentive staff.

Great location. Convenient and quiet. Lovely room. Spacious, romantic & well-equipped. Modern, spacious bathroom. Friendly, attentive staff.

10

Cecilia

14 jul 2025

·

Se alojó 1 noche

La ubicacion es excelente, la cama muy comoda con muy buenas sabanas. el baño impecable. Solo no funciono muy bien el wifi

La ubicacion es excelente, la cama muy comoda con muy buenas sabanas. el baño impecable. Solo no funciono muy bien el wifi

10

Rodrigo

23 abr 2025

·

Se alojó 4 noches

Hotel bom e bem localizado. A recepção só que é um pouco estranha, mas não interfere em nada na estadia. Quarto de tamanho bom, apesar de um pouco escuro. Nao considero um 5 estrelas, poderia ser no máximo um 4.

Hotel bom e bem localizado. A recepção só que é um pouco estranha, mas não interfere em nada na estadia. Quarto de tamanho bom, apesar de um pouco escuro. Nao considero um 5 estrelas, poderia ser no máximo um 4.

8

Markus

6 oct 2024

·

Se alojó 1 noche

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

10

Zac Jason

27 dic 2025

·

Se alojó 3 noches

Great room, great view.

Great room, great view.

10

James

24 abr 2025

·

Se alojó 3 noches

Common areas patios outdoor space were fantastic. The room sizes ans noise level were abit disappointing

Common areas patios outdoor space were fantastic. The room sizes ans noise level were abit disappointing

8

andrea

30 sept 2025

·

Se alojó 3 noches

The welcome drink was a nice touch however the mattress was not comfortable due to softness/compression from wear and tear.

The welcome drink was a nice touch however the mattress was not comfortable due to softness/compression from wear and tear.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal recibe elogios generalizados por su amabilidad, profesionalidad y disposición a ayudar. Sin embargo, los huéspedes ocasionalmente informan de un servicio lento o desorganizado en el registro de entrada y en las zonas de comedor, y algunas comunicaciones erróneas sobre facturas o traslados.

Reseñas de huéspedes relacionadas

6

Luis

22 ene 2025

·

Se alojó 1 noche

Un hotel discreto para ser de 5 estrellas, cierto desorden en la recepción, errores de identificación en el chequeo, demora en recibir maletas. Desayuno bueno pero extremadamente lenta la atención

Un hotel discreto para ser de 5 estrellas, cierto desorden en la recepción, errores de identificación en el chequeo, demora en recibir maletas. Desayuno bueno pero extremadamente lenta la atención

10

Tiffany

17 ene 2026

·

Se alojó 3 noches

Staff was amazing. Great English which helped us out. Clean and one of the best breakfasts of our trip. Would stay again for sure.

Staff was amazing. Great English which helped us out. Clean and one of the best breakfasts of our trip. Would stay again for sure.

10

Michael

20 oct 2025

·

Se alojó 2 noches

Boutique hotel in a perfect location. Service was excellent

Boutique hotel in a perfect location. Service was excellent

10

Paul

26 sept 2025

·

Se alojó 1 noche

Excelente atencion por parte del personal, sobre todo Rafael que merece 6 estrellas.

Excelente atencion por parte del personal, sobre todo Rafael que merece 6 estrellas.

10

Maribel

8 mar 2025

·

Se alojó 2 noches

The hotel is excellent but the staff exceded my expectations, from the guy at the entrance to the lady at the front Desk, and the guys at the bar and at the restaurant.

The hotel is excellent but the staff exceded my expectations, from the guy at the entrance to the lady at the front Desk, and the guys at the bar and at the restaurant.

10

Diana

13 jul 2025

·

Se alojó 2 noches

The front desk staff were incredibly welcoming upon arrival. We have been to Madrid several times and always stay here.

The front desk staff were incredibly welcoming upon arrival. We have been to Madrid several times and always stay here.

10

Shikha

23 oct 2023

·

Se alojó 3 noches

The customer service was outstanding. Everyone was top notch. I wished I could recognize everyone from memory, but that is just not possible. Pablo went completely out of his way for us. We were having trouble with an Uber driver, and he walked us to a corner and gave the driver instructions on where to meet us. In my opinion, that is above and beyond. Edward brought our bags to the room and offered our first impression of the staffing at your hotel. He too was excellent, informative, and very courteous. We have absolutely zero complaints about our stay at the Principal Madrid. The room was spacious, clean, and very comfortable. The reception, lounge, and bar area, are well appointed, comfortable, and well staffed at all times. The only meal that we ate at the hotel was breakfast one morning. No fault of theirs, we just wanted to explore Madrid. The breakfast was outstanding and plentiful. Thank you very much for a wonderful and pleasurable stay.

The customer service was outstanding. Everyone was top notch. I wished I could recognize everyone from memory, but that is just not possible. Pablo went completely out of his way for us. We were having trouble with an Uber driver, and he walked us to a corner and gave the driver instructions on where to meet us. In my opinion, that is above and beyond. Edward brought our bags to the room and offered our first impression of the staffing at your hotel. He too was excellent, informative, and very courteous. We have absolutely zero complaints about our stay at the Principal Madrid. The room was spacious, clean, and very comfortable. The reception, lounge, and bar area, are well appointed, comfortable, and well staffed at all times. The only meal that we ate at the hotel was breakfast one morning. No fault of theirs, we just wanted to explore Madrid. The breakfast was outstanding and plentiful. Thank you very much for a wonderful and pleasurable stay.

8

Jacqueline

9 mar 2024

·

Se alojó 2 noches

The hotel was excellent with good but intimate feeling common space. Wonderful staff. Very good dining. They offered car transport which we asked for. However the price was not disclosed resulting in a VERY OVERPRICED transfer from the hotel to the train station. Disappointing really. 65 Euros for a five minute drive.

The hotel was excellent with good but intimate feeling common space. Wonderful staff. Very good dining. They offered car transport which we asked for. However the price was not disclosed resulting in a VERY OVERPRICED transfer from the hotel to the train station. Disappointing really. 65 Euros for a five minute drive.

2

Juan

9 sept 2024

·

Se alojó 2 noches

Our stay at The Principal Hotel in Madrid was disappointing. Though the staff was welcoming at first, the hotel itself fell far short of expectations. We booked a junior suite expecting extra space and quiet, but the room was surprisingly small, and the hotel was very dim with poor lighting. Worst of all, the noise outside was unbearable—people were yelling and drinking late into the night, making it impossible to sleep. This caused us to miss the prepaid breakfast the next morning. When we spoke to the front desk later, the clerk was apologetic and offered to comp our breakfast for the next day and cancel the previous charge. However, the new shift ignored this promise and charged us in full. They were so disorganized that when we asked for our luggage to be brought down (as we had a driver waiting), it was left untouched. After breakfast, we were stuck waiting for an elevator that didn’t work, and the staff offered no help. We had already checked out, so we didn’t have the key needed to access the other elevator, and again, no one assisted us. Despite the high rates, the service and experience were subpar. We had another reservation for the following week but canceled it. The hotel is overpriced, the rooms are small and noisy, and only a few staff members were helpful. They made promises they didn’t keep, and overall, they don’t seem to prioritize their guests. Avoid The Principal Hotel if you have the option.

Our stay at The Principal Hotel in Madrid was disappointing. Though the staff was welcoming at first, the hotel itself fell far short of expectations. We booked a junior suite expecting extra space and quiet, but the room was surprisingly small, and the hotel was very dim with poor lighting. Worst of all, the noise outside was unbearable—people were yelling and drinking late into the night, making it impossible to sleep. This caused us to miss the prepaid breakfast the next morning. When we spoke to the front desk later, the clerk was apologetic and offered to comp our breakfast for the next day and cancel the previous charge. However, the new shift ignored this promise and charged us in full. They were so disorganized that when we asked for our luggage to be brought down (as we had a driver waiting), it was left untouched. After breakfast, we were stuck waiting for an elevator that didn’t work, and the staff offered no help. We had already checked out, so we didn’t have the key needed to access the other elevator, and again, no one assisted us. Despite the high rates, the service and experience were subpar. We had another reservation for the following week but canceled it. The hotel is overpriced, the rooms are small and noisy, and only a few staff members were helpful. They made promises they didn’t keep, and overall, they don’t seem to prioritize their guests. Avoid The Principal Hotel if you have the option.

6

Froylan

1 jun 2025

·

Se alojó 1 noche

The door men were very friendly and always so helpful. Wasn’t able to go into my room until 4:30pm as it wasn’t ready. Location was great.

The door men were very friendly and always so helpful. Wasn’t able to go into my room until 4:30pm as it wasn’t ready. Location was great.

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Ubicación

Base céntrica y accesible a pie cerca de Gran Vía, museos, tiendas y restaurantes, con fácil acceso al transporte. Algunos huéspedes mencionan el ruido de la calle debido a la animada zona.

Reseñas de huéspedes relacionadas

8

Marianne

18 jun 2024

·

Se alojó 2 noches

Centrally located near the Gran Via, the hotel allowed us to see a great deal of Madrid during our two nights in the city. I was disappointed at the small size of our room but I know that’s not unusual for Europe. While the rooftop bar was closed during our stay which was disappointing, there was another terrace at a lower level to have a cocktail or snack while seeing the top of the city.

Centrally located near the Gran Via, the hotel allowed us to see a great deal of Madrid during our two nights in the city. I was disappointed at the small size of our room but I know that’s not unusual for Europe. While the rooftop bar was closed during our stay which was disappointing, there was another terrace at a lower level to have a cocktail or snack while seeing the top of the city.

8

Gail

19 mar 2023

·

Se alojó 3 noches

Good location, clean and safe. Enjoyed the rooftop terrace!

Good location, clean and safe. Enjoyed the rooftop terrace!

10

Louis

30 may 2024

·

Se alojó 7 noches

I selected this property primarily for its location — its proximity or easy walk ability to POI including the Prado, Reina Sofia, and Thyssen museums as well as to the Plaza Mayor.

I selected this property primarily for its location — its proximity or easy walk ability to POI including the Prado, Reina Sofia, and Thyssen museums as well as to the Plaza Mayor.

10

Jennie

11 ago 2025

·

Se alojó 1 noche

All round great location & hotel

All round great location & hotel

10

Gwen

31 dic 2022

·

Se alojó 19.356 noches

Beautiful hotel with amazing service. Location central and walkable to most major sites and neighborhoods. Would stay here again.

Beautiful hotel with amazing service. Location central and walkable to most major sites and neighborhoods. Would stay here again.

10

VIVIAN

15 nov 2024

·

Se alojó 5 noches

Centrally located. Close to restaurants and shops.

Centrally located. Close to restaurants and shops.

10

Fernando

13 jun 2023

·

Se alojó 2 noches

Wonderful. We have stayed several times and it is always perfect. Location is wonderful Calle Serrano is 10 minutes away walking. Calle Alcaya is 2 minutes away Gran Via is 1 minute away Museo El Prado is 10 minutes away.

Wonderful. We have stayed several times and it is always perfect. Location is wonderful Calle Serrano is 10 minutes away walking. Calle Alcaya is 2 minutes away Gran Via is 1 minute away Museo El Prado is 10 minutes away.

8

Vanessa

1 mar 2025

·

Se alojó 2 noches

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

10

Hector

30 jul 2025

·

Se alojó 2 noches

The hotel is in a prime location if you want to visit The Prado, have a night out in Chueca, or simply want to do some shopping on Gran Via.

The hotel is in a prime location if you want to visit The Prado, have a night out in Chueca, or simply want to do some shopping on Gran Via.

10

Katia

28 mar 2025

·

Se alojó 4 noches

Bel hôtel, trésor bien situé, et accessible à tout. Magasins, restaurants, musées, parcs. Idéal pour visiter et faire du shopping.

Bel hôtel, trésor bien situé, et accessible à tout. Magasins, restaurants, musées, parcs. Idéal pour visiter et faire du shopping.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y el restaurante Ático o el bar en la azotea reciben elogios frecuentes por su calidad y vistas, con cócteles destacados. Algunos huéspedes experimentaron un servicio lento y algunos encontraron el restaurante promedio o cuestionaron cargos adicionales.

Reseñas de huéspedes relacionadas

10

Lawrence

26 feb 2025

·

Se alojó 3 noches

An elegant hotel on the Gran Via. a short walk to the Prado or Puerto del Sol or Plaza Mayor. The staff is charming and accommodating. The breakfast is excellent.

An elegant hotel on the Gran Via. a short walk to the Prado or Puerto del Sol or Plaza Mayor. The staff is charming and accommodating. The breakfast is excellent.

10

Tiffany

17 ene 2026

·

Se alojó 3 noches

Staff was amazing. Great English which helped us out. Clean and one of the best breakfasts of our trip. Would stay again for sure.

Staff was amazing. Great English which helped us out. Clean and one of the best breakfasts of our trip. Would stay again for sure.

8

Markus

6 oct 2024

·

Se alojó 1 noche

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

10

Sam

14 dic 2024

·

Se alojó 1 noche

Well appointed property with top notch service. In a central location to both cultural and nightlife attractions. Food, beverages, and amenities were all high quality.

Well appointed property with top notch service. In a central location to both cultural and nightlife attractions. Food, beverages, and amenities were all high quality.

8

Yanira

19 nov 2025

·

Se alojó 5 noches

The Hotel location is very convenient, access to Metro and Taxis, Bar was our ending point good cocktails, overall is in the smaller size you are paying for the location!

The Hotel location is very convenient, access to Metro and Taxis, Bar was our ending point good cocktails, overall is in the smaller size you are paying for the location!

10

John

7 may 2024

·

Se alojó 2 noches

Great location, great service, very good bar & restraunt

Great location, great service, very good bar & restraunt

8

Flavio

20 jul 2023

·

Se alojó 2 noches

Great hotel. Great location. Even better than Me Victoria. A super fun, very sexy place to stay at. Great customer service. Excellent cocktails. Just one little spot on it is the restaurant. Atico is not up to the level of the hotel. The hotel deserves better. Sorry... But I will go back very soon!

Great hotel. Great location. Even better than Me Victoria. A super fun, very sexy place to stay at. Great customer service. Excellent cocktails. Just one little spot on it is the restaurant. Atico is not up to the level of the hotel. The hotel deserves better. Sorry... But I will go back very soon!

8

Vanessa

1 mar 2025

·

Se alojó 2 noches

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

10

Christopher

27 sept 2024

·

Se alojó 5 noches

Elegant, beautiful and quiet. Excellent terrace bar and restaurant. Beautiful breakfast. Staff were friendly and accommodating, provided private transportation for early arrival at airport.

Elegant, beautiful and quiet. Excellent terrace bar and restaurant. Beautiful breakfast. Staff were friendly and accommodating, provided private transportation for early arrival at airport.

10

Sin

11 ene 2023

·

Se alojó 19.363 noches

Excellent hotel at excellent location. Breakfast service and quality of food including cook to order are top notch. Special mention to the champagne, packaged water and treats that’s are made available next to the lift, as you return from a day of sightseeing, is especially welcoming.

Excellent hotel at excellent location. Breakfast service and quality of food including cook to order are top notch. Special mention to the champagne, packaged water and treats that’s are made available next to the lift, as you return from a day of sightseeing, is especially welcoming.

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10

SANTIAGO

9 jul 2026

·

Se alojó 1 noche

Un hotel que regresaría siempre que esté en Madrid, gracias por todo

Un hotel que regresaría siempre que esté en Madrid, gracias por todo

10

Ame

16 jun 2026

·

Se alojó 4 noches

Excelente ubicación, trato del personal, instalaciones, vista espectacular y lleno de detalles lindos.

Excelente ubicación, trato del personal, instalaciones, vista espectacular y lleno de detalles lindos.

8

Mario

17 may 2026

·

Se alojó 4 noches

Debes subir una escalera incómoda para llegar a los elevadores

Debes subir una escalera incómoda para llegar a los elevadores

10

Erick

27 abr 2026

·

Se alojó 2 noches

Habitaciones y áreas comunes limpias, comida deliciosa, muy buena ubicación y servicio. Todo estuvo perfecto!

Habitaciones y áreas comunes limpias, comida deliciosa, muy buena ubicación y servicio. Todo estuvo perfecto!

10

Azucena

16 mar 2026

·

Se alojó 1 noche

La ubicación es perfecta

La ubicación es perfecta

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

septiembre 2026

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Al realizar la entrada se debe mostrar la misma tarjeta de crédito que se utilizó en la reserva. Si el titular de la tarjeta de crédito no figura en la reserva, los huéspedes deben ponerse en contacto con el establecimiento antes de la llegada para confirmar la identificación.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

El hotel solicitará una autorización previa por el importe de la primera noche más impuestos para las reservas en las que el pago de la estancia se realice en las instalaciones y no al efectuar la reserva.

De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.

Desayuno tipo bufé: 29.32 EUR por persona (precio aproximado)
Transporte al aeropuerto: 110 EUR por vehículo (solo ida, máximo 5 personas)
Aparcamiento: 39 EUR por noche
El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
Cama adicional: 150.0 EUR por noche

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.