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The Principal Madrid, Small Luxury Hotels

US$ 451

/ noite

Média para setembro

The Principal Madrid, Small Luxury Hotels - Image 1

The Principal Madrid, Small Luxury Hotels - Quarto

The Principal Madrid, Small Luxury Hotels - Quarto

The Principal Madrid, Small Luxury Hotels - Recepção

The Principal Madrid, Small Luxury Hotels - Restaurante

Preços para The Principal Madrid, Small Luxury Hotels

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US$ 451

/ noite

Média para setembro

Média de preços por mês

Em The Principal Madrid, Small Luxury Hotels, a diária custa em média US$ 319 no mês mais barato (agosto) e US$ 473 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio da diária em The Principal Madrid, Small Luxury Hotels por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 338
fevereiro	US$ 326
março	US$ 383
abril	US$ 451
maio	US$ 473
junho	US$ 444
julho	US$ 342
agosto	US$ 319
setembro	US$ 451
outubro	US$ 457
novembro	US$ 394
dezembro	US$ 361

Mais caro: maio (aprox. US$ 473)

Mais barato: agosto (aprox. US$ 319)

Sobre esta propriedade

Presenteie-se com massagens, tratamentos para o corpo e tratamentos faciais no local. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).

Comodidades

Presenteie-se com massagens, tratamentos para o corpo e tratamentos faciais no local. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).

Comodidades

As comodidades presentes incluem um business center, check-in expresso e check-out expresso. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento sem manobrista (sujeito a cobrança) no local.

Jantar

Experimente as deliciosas opções de almoço ou jantar no Ático Restaurante, um charmoso restaurante especializado em pratos da culinária local. Outra opção é se hospedar no local e aproveitar o serviço de quarto 24 horas. Mate sua sede com sua bebida favorita em um bar/lounge. Um café da manhã (buffet) é servido durante a semana, entre 7h e 11h, e nos fins de semana, entre 7h30 e 11h30, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 76 quartos com ar-condicionado, frigobares e TVs de tela plana. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiro privativo com banheiras ou chuveiros apresenta chuveiros com efeito de chuva e produtos de toalete de cortesia. As comodidades incluem telefones, além de cofres para notebook e escrivaninhas.

Localização

Com localização central em Madri, The Principal Madrid, Small Luxury Hotels está a poucos passos de Gran Via e a 7 minuto(s) a pé de Puerta del Sol. Este hotel de luxo fica a 1 km de Plaza Mayor e a 1,1 km de Parque El Retiro.

Lugares próximos

Calle de Alcalá(0.1 milhas)
Gran Via(0.1 milhas)
Círculo de Bellas Artes(0.1 milhas)
Casino Gran Vía(0.2 milhas)
Paseo del Prado(0.2 milhas)
Plaza de Chueca(0.3 milhas)
Plaza de Cibeles(0.3 milhas)
Plaza de Canalejas(0.3 milhas)
Museu Nacional Thyssen-Bornemisza(0.3 milhas)
Puerta del Sol(0.4 milhas)
Fonte de Netuno(0.4 milhas)
Calle de Preciados(0.4 milhas)
El Oso y el Madroño(0.4 milhas)
Plaza de Santa Ana(0.4 milhas)
Puerta de Alcalá(0.5 milhas)
O aeroporto mais próximo fica a Aeroporto Adolfo Suárez Madrid-Barajas (MAD)(10.7 milhas)

Estacionamento
Transporte de e para o aeroporto
Restaurante
Centro de negócios
Serviço de quarto
Estacionamento com manobrista

Localização

Marqués de Valdeiglesias, 1, Chueca, Madri, Comunidade de Madri, Espanha

Calle de Alcalá (0.1 milhas)

Gran Via (0.1 milhas)

Círculo de Bellas Artes (0.1 milhas)

Casino Gran Vía (0.2 milhas)

Paseo del Prado (0.2 milhas)

Plaza de Chueca (0.3 milhas)

Mais informações sobre a localização

Opções de quarto

4

Quarto luxo, terraço

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Solteiro

Acomoda 2

377 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto luxo, vista para a cidade

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Solteiro

Acomoda 2

280 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Suíte júnior

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Solteiro

Acomoda 3

377 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto família

Detalhes do quarto

3× Camas De Solteiro

ou

1 Cama De Casal Extragrande

e

1 Cama De Solteiro

Acomoda 3

280 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto clássico

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Solteiro

Acomoda 2

226 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto casal superior

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Solteiro

Acomoda 2

248 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Quarto grand, vista para a cidade

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Solteiro

Acomoda 3

301 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Suíte, 2 quartos, 2 banheiros

Detalhes do quarto

2 Camas De Casal Extragrandes

e

1 Sofá-Cama

Acomoda 5

753 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Suíte

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Solteiro

Acomoda 3

538 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre The Principal Madrid, Small Luxury Hotels

9

Fabuloso

Com base em 1.000 avaliações verificadas

Quem se hospeda aqui?

Negócios

15%

Casal

52%

Famílias

14%

Grupos

12%

Viajantes individuais

5%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Avaliações do The Principal Madrid, Small Luxury Hotels destacam sua localização central e quartos geralmente limpos, com alguns relatos de barulho da rua, quartos menores ou escuros, serviço de café da manhã lento e desorganização ocasional.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Avaliações do The Principal Madrid, Small Luxury Hotels destacam sua localização central e quartos geralmente limpos, com alguns relatos de barulho da rua, quartos menores ou escuros, serviço de café da manhã lento e desorganização ocasional.

O terraço no topo e a vista da cidade recebem elogios repetidos. O serviço é amplamente descrito como atencioso e acolhedor, embora o check-in, a limpeza e o serviço no bar ou no café da manhã possam ser lentos às vezes. Os quartos variam de aconchegantes a espaçosos, com algumas unidades voltadas para a rua sendo barulhentas e alguns mencionando colchões desconfortáveis, banheiros pequenos ou Wi-Fi instável. Espere uma estadia boutique elegante e central, em um ambiente animado.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Terraços e bares no topo com vista para a cidade são um destaque claro, e o serviço de spa/massagem é mencionado positivamente. Alguns hóspedes observam que os elevadores são pequenos e lentos, e o atendimento no bar ou terraço pode ser insuficiente nos horários de pico.

Avaliações dos hóspedes relacionadas

10

Susan

8 de jun. de 2023

·

Hospedou-se por 5 noites

Lovely hotel with beautiful roof top bar, pleasant staff, main entrance on side street allows for quiet entrance and provides feeling of safety. Towels are quite stiff and toilet paper is very coarse!

Lovely hotel with beautiful roof top bar, pleasant staff, main entrance on side street allows for quiet entrance and provides feeling of safety. Towels are quite stiff and toilet paper is very coarse!

10

Selena

26 de out. de 2025

·

Hospedou-se por 4 noites

The hotel was in a great location. It was clean and well decorated. The staff was super friendly. The rooftop bar was definitely a bonus!

The hotel was in a great location. It was clean and well decorated. The staff was super friendly. The rooftop bar was definitely a bonus!

10

BRIAN

16 de fev. de 2024

·

Hospedou-se por 2 noites

A beautiful hotel an amazing staff! So attentive as it should be. Beautiful bar area, amazing massage therapist,Louisa, just perfect location for valentines weekend!

A beautiful hotel an amazing staff! So attentive as it should be. Beautiful bar area, amazing massage therapist,Louisa, just perfect location for valentines weekend!

10

Noa Torrben Falke

3 de ago. de 2025

·

Hospedou-se por 4 noites

Det er et super hotel - personalet var virkelig søde. Dejlig beliggenhed og en dejligt tag bar med udsigt over Madrid

Det er et super hotel - personalet var virkelig søde. Dejlig beliggenhed og en dejligt tag bar med udsigt over Madrid

8

Juan Carlos

9 de fev. de 2025

·

Hospedou-se por 12 noites

Excelente servicio Excelente ubicación un poco ruidosa con la calle por las noches Excelente el área de masajes les recomiendo a Luisa

Excelente servicio Excelente ubicación un poco ruidosa con la calle por las noches Excelente el área de masajes les recomiendo a Luisa

8

avery

19 de set. de 2024

·

Hospedou-se por 1 noite

The elevators were small, and slow. The staff was very nice.

The elevators were small, and slow. The staff was very nice.

8

Vanessa

1 de mar. de 2025

·

Hospedou-se por 2 noites

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

10

Sean

22 de set. de 2023

·

Hospedou-se por 5 noites

Perfect location, great room and service, beautiful rooftop terrace overlooking the Gran Via and Chueca.

Perfect location, great room and service, beautiful rooftop terrace overlooking the Gran Via and Chueca.

8

debera

3 de ago. de 2025

·

Hospedou-se por 2 noites

Lovely hotel. Friendly staff. Nice balcony bar. Will stay again. Comfortable room, bed and bedding. Huge white bath sheet which I love. The shower head was okay.

Lovely hotel. Friendly staff. Nice balcony bar. Will stay again. Comfortable room, bed and bedding. Huge white bath sheet which I love. The shower head was okay.

8

arnaud

6 de out. de 2024

·

Hospedou-se por 2 noites

Good stay at Principal Madrid Very nicely located close to most events and sites of Madrid Nice terrace and breakfast More staff needed at peak hours at bars and terrace

Good stay at Principal Madrid Very nicely located close to most events and sites of Madrid Nice terrace and breakfast More staff needed at peak hours at bars and terrace

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

As avaliações descrevem consistentemente o hotel e os quartos como limpos e bem conservados. Alguns mencionam problemas como uma banheira escorregadia e atrasos ocasionais na limpeza ou preparo para dormir inconsistente.

Avaliações dos hóspedes relacionadas

10

Samantha

27 de set. de 2024

·

Hospedou-se por 2 noites

Everything was great and clean and organized!

Everything was great and clean and organized!

10

RAUL

18 de nov. de 2024

·

Hospedou-se por 4 noites

The bathroom Very dangerous Slipery the tub

The bathroom Very dangerous Slipery the tub

10

Youssef

27 de nov. de 2025

·

Hospedou-se por 3 noites

Excellent emplacement, Hotel propre, Staff au petit soin et très professionnel. Je recommande à 100%

Excellent emplacement, Hotel propre, Staff au petit soin et très professionnel. Je recommande à 100%

10

Nabil

24 de jan. de 2026

·

Hospedou-se por 4 noites

La chambre étais propre avec moquette au sol pour les période d’hiver , ces vraiment important et impeccable

La chambre étais propre avec moquette au sol pour les période d’hiver , ces vraiment important et impeccable

10

marty

23 de set. de 2025

·

Hospedou-se por 2 noites

We had a wonderful two nights. The staff was great the room clean comfortable and a great sleep

We had a wonderful two nights. The staff was great the room clean comfortable and a great sleep

8

Alberto

10 de dez. de 2023

·

Hospedou-se por 7 noites

Great location. Our only issue was having to track down housekeeping for tissues, coffee and soap. They would often come by when one is getting ready for dinner and slip a note below. Had turn down services one out of 7 nights. Not consistent.

Great location. Our only issue was having to track down housekeeping for tissues, coffee and soap. They would often come by when one is getting ready for dinner and slip a note below. Had turn down services one out of 7 nights. Not consistent.

8

Markus

6 de out. de 2024

·

Hospedou-se por 1 noite

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

10

jose

15 de jun. de 2023

·

Hospedou-se por 4 noites

Todo muy limpio

Todo muy limpio

10

Irina

13 de ago. de 2024

·

Hospedou-se por 3 noites

Veldig behagelig opplevelse av å bo på denne hotellen. Rent og lukter godt

Veldig behagelig opplevelse av å bo på denne hotellen. Rent og lukter godt

10

Elizabeth

28 de out. de 2025

·

Hospedou-se por 4 noites

Lovely clean and comfortable room. Staff were all excellent and very friendly. Great location for everything. Will stay here again when next in Madrid

Lovely clean and comfortable room. Staff were all excellent and very friendly. Great location for everything. Will stay here again when next in Madrid

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são elegantes e confortáveis, com algumas vistas excelentes, mas vários hóspedes acharam certos quartos pequenos ou escuros, com barulho da rua afetando os andares mais baixos ou voltados para a rua. Há reclamações ocasionais sobre o conforto do colchão, banheiros pequenos, Wi-Fi fraco ou geladeiras ausentes.

Avaliações dos hóspedes relacionadas

10

LAURIE

21 de ago. de 2024

·

Hospedou-se por 1 noite

The balcony views are everything!! Next to the metropolis! Beautiful staff very welcoming and the rooms are excellent.

The balcony views are everything!! Next to the metropolis! Beautiful staff very welcoming and the rooms are excellent.

10

Jeffrey

27 de out. de 2023

·

Hospedou-se por 1 noite

We really liked everything about it EXCEPT it was very loud outside until almost 4am (it was a Thursday night/Friday morning). Our room was on the 3rd floor so definitely try for something higher. Otherwise we really enjoyed it and would stay there again.

We really liked everything about it EXCEPT it was very loud outside until almost 4am (it was a Thursday night/Friday morning). Our room was on the 3rd floor so definitely try for something higher. Otherwise we really enjoyed it and would stay there again.

8

Katy

28 de nov. de 2023

·

Hospedou-se por 3 noites

Great position in the centre of Madrid. Friendly and helpful staff. Bed very comfy but rooms and bathroom small. Shower not very powerful.

Great position in the centre of Madrid. Friendly and helpful staff. Bed very comfy but rooms and bathroom small. Shower not very powerful.

10

Robert

13 de nov. de 2025

·

Hospedou-se por 1 noite

Great location. Convenient and quiet. Lovely room. Spacious, romantic & well-equipped. Modern, spacious bathroom. Friendly, attentive staff.

Great location. Convenient and quiet. Lovely room. Spacious, romantic & well-equipped. Modern, spacious bathroom. Friendly, attentive staff.

10

Cecilia

14 de jul. de 2025

·

Hospedou-se por 1 noite

La ubicacion es excelente, la cama muy comoda con muy buenas sabanas. el baño impecable. Solo no funciono muy bien el wifi

La ubicacion es excelente, la cama muy comoda con muy buenas sabanas. el baño impecable. Solo no funciono muy bien el wifi

10

Rodrigo

23 de abr. de 2025

·

Hospedou-se por 4 noites

Hotel bom e bem localizado. A recepção só que é um pouco estranha, mas não interfere em nada na estadia. Quarto de tamanho bom, apesar de um pouco escuro. Nao considero um 5 estrelas, poderia ser no máximo um 4.

Hotel bom e bem localizado. A recepção só que é um pouco estranha, mas não interfere em nada na estadia. Quarto de tamanho bom, apesar de um pouco escuro. Nao considero um 5 estrelas, poderia ser no máximo um 4.

8

Markus

6 de out. de 2024

·

Hospedou-se por 1 noite

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

10

Zac Jason

27 de dez. de 2025

·

Hospedou-se por 3 noites

Great room, great view.

Great room, great view.

10

James

24 de abr. de 2025

·

Hospedou-se por 3 noites

Common areas patios outdoor space were fantastic. The room sizes ans noise level were abit disappointing

Common areas patios outdoor space were fantastic. The room sizes ans noise level were abit disappointing

8

andrea

30 de set. de 2025

·

Hospedou-se por 3 noites

The welcome drink was a nice touch however the mattress was not comfortable due to softness/compression from wear and tear.

The welcome drink was a nice touch however the mattress was not comfortable due to softness/compression from wear and tear.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é amplamente elogiada por ser simpática, profissional e prestativa. No entanto, os hóspedes relatam ocasionalmente serviço lento ou desorganizado no check-in e nas áreas de refeições, e algumas falhas na comunicação de cobranças ou transferências.

Avaliações dos hóspedes relacionadas

6

Luis

22 de jan. de 2025

·

Hospedou-se por 1 noite

Un hotel discreto para ser de 5 estrellas, cierto desorden en la recepción, errores de identificación en el chequeo, demora en recibir maletas. Desayuno bueno pero extremadamente lenta la atención

Un hotel discreto para ser de 5 estrellas, cierto desorden en la recepción, errores de identificación en el chequeo, demora en recibir maletas. Desayuno bueno pero extremadamente lenta la atención

10

Tiffany

17 de jan. de 2026

·

Hospedou-se por 3 noites

Staff was amazing. Great English which helped us out. Clean and one of the best breakfasts of our trip. Would stay again for sure.

Staff was amazing. Great English which helped us out. Clean and one of the best breakfasts of our trip. Would stay again for sure.

10

Michael

20 de out. de 2025

·

Hospedou-se por 2 noites

Boutique hotel in a perfect location. Service was excellent

Boutique hotel in a perfect location. Service was excellent

10

Paul

26 de set. de 2025

·

Hospedou-se por 1 noite

Excelente atencion por parte del personal, sobre todo Rafael que merece 6 estrellas.

Excelente atencion por parte del personal, sobre todo Rafael que merece 6 estrellas.

10

Maribel

8 de mar. de 2025

·

Hospedou-se por 2 noites

The hotel is excellent but the staff exceded my expectations, from the guy at the entrance to the lady at the front Desk, and the guys at the bar and at the restaurant.

The hotel is excellent but the staff exceded my expectations, from the guy at the entrance to the lady at the front Desk, and the guys at the bar and at the restaurant.

10

Diana

13 de jul. de 2025

·

Hospedou-se por 2 noites

The front desk staff were incredibly welcoming upon arrival. We have been to Madrid several times and always stay here.

The front desk staff were incredibly welcoming upon arrival. We have been to Madrid several times and always stay here.

10

Shikha

23 de out. de 2023

·

Hospedou-se por 3 noites

The customer service was outstanding. Everyone was top notch. I wished I could recognize everyone from memory, but that is just not possible. Pablo went completely out of his way for us. We were having trouble with an Uber driver, and he walked us to a corner and gave the driver instructions on where to meet us. In my opinion, that is above and beyond. Edward brought our bags to the room and offered our first impression of the staffing at your hotel. He too was excellent, informative, and very courteous. We have absolutely zero complaints about our stay at the Principal Madrid. The room was spacious, clean, and very comfortable. The reception, lounge, and bar area, are well appointed, comfortable, and well staffed at all times. The only meal that we ate at the hotel was breakfast one morning. No fault of theirs, we just wanted to explore Madrid. The breakfast was outstanding and plentiful. Thank you very much for a wonderful and pleasurable stay.

The customer service was outstanding. Everyone was top notch. I wished I could recognize everyone from memory, but that is just not possible. Pablo went completely out of his way for us. We were having trouble with an Uber driver, and he walked us to a corner and gave the driver instructions on where to meet us. In my opinion, that is above and beyond. Edward brought our bags to the room and offered our first impression of the staffing at your hotel. He too was excellent, informative, and very courteous. We have absolutely zero complaints about our stay at the Principal Madrid. The room was spacious, clean, and very comfortable. The reception, lounge, and bar area, are well appointed, comfortable, and well staffed at all times. The only meal that we ate at the hotel was breakfast one morning. No fault of theirs, we just wanted to explore Madrid. The breakfast was outstanding and plentiful. Thank you very much for a wonderful and pleasurable stay.

8

Jacqueline

9 de mar. de 2024

·

Hospedou-se por 2 noites

The hotel was excellent with good but intimate feeling common space. Wonderful staff. Very good dining. They offered car transport which we asked for. However the price was not disclosed resulting in a VERY OVERPRICED transfer from the hotel to the train station. Disappointing really. 65 Euros for a five minute drive.

The hotel was excellent with good but intimate feeling common space. Wonderful staff. Very good dining. They offered car transport which we asked for. However the price was not disclosed resulting in a VERY OVERPRICED transfer from the hotel to the train station. Disappointing really. 65 Euros for a five minute drive.

2

Juan

9 de set. de 2024

·

Hospedou-se por 2 noites

Our stay at The Principal Hotel in Madrid was disappointing. Though the staff was welcoming at first, the hotel itself fell far short of expectations. We booked a junior suite expecting extra space and quiet, but the room was surprisingly small, and the hotel was very dim with poor lighting. Worst of all, the noise outside was unbearable—people were yelling and drinking late into the night, making it impossible to sleep. This caused us to miss the prepaid breakfast the next morning. When we spoke to the front desk later, the clerk was apologetic and offered to comp our breakfast for the next day and cancel the previous charge. However, the new shift ignored this promise and charged us in full. They were so disorganized that when we asked for our luggage to be brought down (as we had a driver waiting), it was left untouched. After breakfast, we were stuck waiting for an elevator that didn’t work, and the staff offered no help. We had already checked out, so we didn’t have the key needed to access the other elevator, and again, no one assisted us. Despite the high rates, the service and experience were subpar. We had another reservation for the following week but canceled it. The hotel is overpriced, the rooms are small and noisy, and only a few staff members were helpful. They made promises they didn’t keep, and overall, they don’t seem to prioritize their guests. Avoid The Principal Hotel if you have the option.

Our stay at The Principal Hotel in Madrid was disappointing. Though the staff was welcoming at first, the hotel itself fell far short of expectations. We booked a junior suite expecting extra space and quiet, but the room was surprisingly small, and the hotel was very dim with poor lighting. Worst of all, the noise outside was unbearable—people were yelling and drinking late into the night, making it impossible to sleep. This caused us to miss the prepaid breakfast the next morning. When we spoke to the front desk later, the clerk was apologetic and offered to comp our breakfast for the next day and cancel the previous charge. However, the new shift ignored this promise and charged us in full. They were so disorganized that when we asked for our luggage to be brought down (as we had a driver waiting), it was left untouched. After breakfast, we were stuck waiting for an elevator that didn’t work, and the staff offered no help. We had already checked out, so we didn’t have the key needed to access the other elevator, and again, no one assisted us. Despite the high rates, the service and experience were subpar. We had another reservation for the following week but canceled it. The hotel is overpriced, the rooms are small and noisy, and only a few staff members were helpful. They made promises they didn’t keep, and overall, they don’t seem to prioritize their guests. Avoid The Principal Hotel if you have the option.

6

Froylan

1 de jun. de 2025

·

Hospedou-se por 1 noite

The door men were very friendly and always so helpful. Wasn’t able to go into my room until 4:30pm as it wasn’t ready. Location was great.

The door men were very friendly and always so helpful. Wasn’t able to go into my room until 4:30pm as it wasn’t ready. Location was great.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Base central e acessível a pé perto da Gran Vía, museus, compras e restaurantes, com fácil acesso ao transporte. Alguns hóspedes mencionam o barulho da rua devido à área animada.

Avaliações dos hóspedes relacionadas

8

Marianne

18 de jun. de 2024

·

Hospedou-se por 2 noites

Centrally located near the Gran Via, the hotel allowed us to see a great deal of Madrid during our two nights in the city. I was disappointed at the small size of our room but I know that’s not unusual for Europe. While the rooftop bar was closed during our stay which was disappointing, there was another terrace at a lower level to have a cocktail or snack while seeing the top of the city.

Centrally located near the Gran Via, the hotel allowed us to see a great deal of Madrid during our two nights in the city. I was disappointed at the small size of our room but I know that’s not unusual for Europe. While the rooftop bar was closed during our stay which was disappointing, there was another terrace at a lower level to have a cocktail or snack while seeing the top of the city.

8

Gail

19 de mar. de 2023

·

Hospedou-se por 3 noites

Good location, clean and safe. Enjoyed the rooftop terrace!

Good location, clean and safe. Enjoyed the rooftop terrace!

10

Louis

30 de mai. de 2024

·

Hospedou-se por 7 noites

I selected this property primarily for its location — its proximity or easy walk ability to POI including the Prado, Reina Sofia, and Thyssen museums as well as to the Plaza Mayor.

I selected this property primarily for its location — its proximity or easy walk ability to POI including the Prado, Reina Sofia, and Thyssen museums as well as to the Plaza Mayor.

10

Jennie

11 de ago. de 2025

·

Hospedou-se por 1 noite

All round great location & hotel

All round great location & hotel

10

Gwen

31 de dez. de 2022

·

Hospedou-se por 19.356 noites

Beautiful hotel with amazing service. Location central and walkable to most major sites and neighborhoods. Would stay here again.

Beautiful hotel with amazing service. Location central and walkable to most major sites and neighborhoods. Would stay here again.

10

VIVIAN

15 de nov. de 2024

·

Hospedou-se por 5 noites

Centrally located. Close to restaurants and shops.

Centrally located. Close to restaurants and shops.

10

Fernando

13 de jun. de 2023

·

Hospedou-se por 2 noites

Wonderful. We have stayed several times and it is always perfect. Location is wonderful Calle Serrano is 10 minutes away walking. Calle Alcaya is 2 minutes away Gran Via is 1 minute away Museo El Prado is 10 minutes away.

Wonderful. We have stayed several times and it is always perfect. Location is wonderful Calle Serrano is 10 minutes away walking. Calle Alcaya is 2 minutes away Gran Via is 1 minute away Museo El Prado is 10 minutes away.

8

Vanessa

1 de mar. de 2025

·

Hospedou-se por 2 noites

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

10

Hector

30 de jul. de 2025

·

Hospedou-se por 2 noites

The hotel is in a prime location if you want to visit The Prado, have a night out in Chueca, or simply want to do some shopping on Gran Via.

The hotel is in a prime location if you want to visit The Prado, have a night out in Chueca, or simply want to do some shopping on Gran Via.

10

Katia

28 de mar. de 2025

·

Hospedou-se por 4 noites

Bel hôtel, trésor bien situé, et accessible à tout. Magasins, restaurants, musées, parcs. Idéal pour visiter et faire du shopping.

Bel hôtel, trésor bien situé, et accessible à tout. Magasins, restaurants, musées, parcs. Idéal pour visiter et faire du shopping.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã e o restaurante Ático ou bar no topo são frequentemente elogiados pela qualidade e vista, com destaque para os coquetéis. Alguns hóspedes enfrentaram um serviço lento e alguns acharam o restaurante medíocre ou questionaram cobranças extras.

Avaliações dos hóspedes relacionadas

10

Lawrence

26 de fev. de 2025

·

Hospedou-se por 3 noites

An elegant hotel on the Gran Via. a short walk to the Prado or Puerto del Sol or Plaza Mayor. The staff is charming and accommodating. The breakfast is excellent.

An elegant hotel on the Gran Via. a short walk to the Prado or Puerto del Sol or Plaza Mayor. The staff is charming and accommodating. The breakfast is excellent.

10

Tiffany

17 de jan. de 2026

·

Hospedou-se por 3 noites

Staff was amazing. Great English which helped us out. Clean and one of the best breakfasts of our trip. Would stay again for sure.

Staff was amazing. Great English which helped us out. Clean and one of the best breakfasts of our trip. Would stay again for sure.

8

Markus

6 de out. de 2024

·

Hospedou-se por 1 noite

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

10

Sam

14 de dez. de 2024

·

Hospedou-se por 1 noite

Well appointed property with top notch service. In a central location to both cultural and nightlife attractions. Food, beverages, and amenities were all high quality.

Well appointed property with top notch service. In a central location to both cultural and nightlife attractions. Food, beverages, and amenities were all high quality.

8

Yanira

19 de nov. de 2025

·

Hospedou-se por 5 noites

The Hotel location is very convenient, access to Metro and Taxis, Bar was our ending point good cocktails, overall is in the smaller size you are paying for the location!

The Hotel location is very convenient, access to Metro and Taxis, Bar was our ending point good cocktails, overall is in the smaller size you are paying for the location!

10

John

7 de mai. de 2024

·

Hospedou-se por 2 noites

Great location, great service, very good bar & restraunt

Great location, great service, very good bar & restraunt

8

Flavio

20 de jul. de 2023

·

Hospedou-se por 2 noites

Great hotel. Great location. Even better than Me Victoria. A super fun, very sexy place to stay at. Great customer service. Excellent cocktails. Just one little spot on it is the restaurant. Atico is not up to the level of the hotel. The hotel deserves better. Sorry... But I will go back very soon!

Great hotel. Great location. Even better than Me Victoria. A super fun, very sexy place to stay at. Great customer service. Excellent cocktails. Just one little spot on it is the restaurant. Atico is not up to the level of the hotel. The hotel deserves better. Sorry... But I will go back very soon!

8

Vanessa

1 de mar. de 2025

·

Hospedou-se por 2 noites

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

10

Christopher

27 de set. de 2024

·

Hospedou-se por 5 noites

Elegant, beautiful and quiet. Excellent terrace bar and restaurant. Beautiful breakfast. Staff were friendly and accommodating, provided private transportation for early arrival at airport.

Elegant, beautiful and quiet. Excellent terrace bar and restaurant. Beautiful breakfast. Staff were friendly and accommodating, provided private transportation for early arrival at airport.

10

Sin

11 de jan. de 2023

·

Hospedou-se por 19.363 noites

Excellent hotel at excellent location. Breakfast service and quality of food including cook to order are top notch. Special mention to the champagne, packaged water and treats that’s are made available next to the lift, as you return from a day of sightseeing, is especially welcoming.

Excellent hotel at excellent location. Breakfast service and quality of food including cook to order are top notch. Special mention to the champagne, packaged water and treats that’s are made available next to the lift, as you return from a day of sightseeing, is especially welcoming.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Eduardo

6 de jan. de 2026

·

Hospedou-se por 6 noites

Hotel Nota Dez!!!

Hotel Nota Dez!!!

10

Edlene

10 de jun. de 2025

·

Hospedou-se por 2 noites

Incrível super bem localizado E todos super gentiz

Incrível super bem localizado E todos super gentiz

10

Rodrigo

23 de abr. de 2025

·

Hospedou-se por 4 noites

Hotel bom e bem localizado. A recepção só que é um pouco estranha, mas não interfere em nada na estadia. Quarto de tamanho bom, apesar de um pouco escuro. Nao considero um 5 estrelas, poderia ser no máximo um 4.

Hotel bom e bem localizado. A recepção só que é um pouco estranha, mas não interfere em nada na estadia. Quarto de tamanho bom, apesar de um pouco escuro. Nao considero um 5 estrelas, poderia ser no máximo um 4.

4

Daniela

12 de jul. de 2024

·

Hospedou-se por 4 noites

Ficamos a estadia inteira sem internet e por 02 dias sem água quente, a justificativa foi que o hotel estava cheio. Não dá para ficar sem água quente em um hotel 5 estrelas.

Ficamos a estadia inteira sem internet e por 02 dias sem água quente, a justificativa foi que o hotel estava cheio. Não dá para ficar sem água quente em um hotel 5 estrelas.

10

Suellen

3 de jan. de 2022

·

Hospedou-se por 3 noites

Hotel renovado, tudo bem limpinho e serviço impecável !

Hotel renovado, tudo bem limpinho e serviço impecável !

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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Preços para próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. O cartão de crédito apresentado no check-in deve ser o mesmo utilizado no momento da reserva. Se o titular do cartão de crédito não estiver na reserva, os hóspedes deverão entrar em contato com o estabelecimento antes da chegada para confirmarem a identificação.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
Esta propriedade reserva-se o direito de pré-autorizar o cartão de crédito do hóspede antes da chegada.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

O hotel emitirá uma autorização prévia no valor da primeira diária, mais impostos, para todas as estadias que deverão ser pagas diretamente na estrutura.

Transações em dinheiro nesta propriedade não podem exceder EUR 1000, devido a regulamentação nacional. Para mais detalhes, entre em contato com a propriedade usando as informações na confirmação da reserva.
É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
Há possibilidade de check-in sem contato e check-out sem contato.

Taxa de café da manhã com buffet: EUR 29.32 por pessoa
Taxa de traslado de/para o aeroporto: EUR 110 por veículo (só ida, ocupação máxima de 5)
Taxa para estacionamento sem manobrista: EUR 39 por diária
O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
Taxa para cama dobrável: EUR 150.0 por diária

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.