Hotel Sapphire
From
87 US$
/nat
Vælg datoer for at se priser og tilgængelighed
From
87 US$
/nat
Om dette overnatningssted
Enjoy a stay with an outdoor pool and private balconies, just a short walk from Mombasa Island and Shree Cutch Satsang Temple.
Lokation
Hotel Sapphire befinder sig i Mombasa. Stedets naturskønne områder kan opleves med et besøg til Nyali Beach og Bamburi Beach. Mamba Village og Wild Waters er også et besøg værd.
Parkering
Gratis wi-fi
Swimmingpool
Ikkerygerværelser
Udendørs pool
Bar ved poolen
Værelsesmuligheder
5
Deluxe Suite
Værelsesoplysninger
1 Stor Dobbeltseng
1 Sovesofa
Sover 2
388 ft²
AltanKlimaanlægPengeskabPrivat badeværelse
5
Superior Double Room
Værelsesoplysninger
1 Stor Dobbeltseng
Sover 2
291 ft²
AltanKlimaanlægPengeskabPrivat badeværelse
Gæsteanmeldelser af Hotel Sapphire
10
Enestående
Baseret på 1 verificeret anmeldelse
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Ud fra de seneste anmeldelser får Hotel Sapphire stor ros for sit venlige og opmærksomme personale samt generelt rene og komfortable værelser. Nogle gæster beretter dog om høj musik fra stedets underholdning sent om aftenen og perioder med støj fra renoveringsarbejde i dagtimerne.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Ud fra de seneste anmeldelser får Hotel Sapphire stor ros for sit venlige og opmærksomme personale samt generelt rene og komfortable værelser. Nogle gæster beretter dog om høj musik fra stedets underholdning sent om aftenen og perioder med støj fra renoveringsarbejde i dagtimerne.
Beliggenheden er central og inden for gåafstand til vigtige seværdigheder og transportmuligheder. Maden er ofte godt vurderet, men betjeningen kan være langsom, og roomservice eller morgenmadspakker har skuffet. Wi-Fi-forbindelsen er varierende, og der nævnes lejlighedsvise vedligeholdelsesproblemer. Forvent god værdi i et livligt miljø i byens centrum.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Poolområdet og stedets bar og restaurant er værdsat, og nogle gæster nyder den daglige underholdning. Renoveringsarbejdet har medført støj i dagtimerne under flere ophold, og musikken fra underholdningen kan være høj.
Relaterede gæsteanmeldelser
6
DARRAN
27. jul. 2025
·
Overnattede 2 nætter
The hotel construction was going from 6:30 am to 8pm.The remodeling was very loud banging and the elevator didn't work.We had to walk up/down four flights of stairs.The staff was helpful and courteous.
The hotel construction was going from 6:30 am to 8pm.The remodeling was very loud banging and the elevator didn't work.We had to walk up/down four flights of stairs.The staff was helpful and courteous.
10
Foo
1. aug. 2025
·
Overnattede 2 nætter
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
4
Jameelah
3. aug. 2025
·
Overnattede 1 nat
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
10
Getinet Abay
24. okt. 2025
·
Overnattede 1 nat
Cooperative staff, comfortable room. A good bar and restaurant.
Cooperative staff, comfortable room. A good bar and restaurant.
8
Michael
9. mar. 2025
·
Overnattede 4 nætter
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
10
Laura-
28. sep. 2023
·
Overnattede 2 nætter
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
10
Miriam
5. sep. 2025
·
Overnattede 1 nat
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
10
Renato
14. mar. 2025
·
Overnattede 1 nat
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
10
Vivian
6. feb. 2026
·
Overnattede 2 nætter
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
8
Solveig Larsen
28. sep. 2025
·
Overnattede 3 nætter
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Værelserne og hotellet er generelt rene, og flere gæster bemærker meget rene omgivelser. Et par gæster rapporterede dog problemer som slidte håndklæder eller en enkelt klage over den generelle renlighed.
Relaterede gæsteanmeldelser
10
Javeed
24. jan. 2025
·
Overnattede 1 nat
Outstanding value with top-notch service. Food was good and the rooms were very clean
Outstanding value with top-notch service. Food was good and the rooms were very clean
6
Dathan
10. nov. 2023
·
Overnattede 7 nætter
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
10
Janilia
4. jul. 2023
·
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.
10
K
10. jun. 2025
·
Overnattede 1 nat
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
8
kassim
16. feb. 2026
·
Overnattede 13 nætter
Staff and clean rooms andfriendly atmosfriendly
Staff and clean rooms andfriendly atmosfriendly
8
Danielle
30. maj 2025
·
Overnattede 1 nat
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
8
Solveig Larsen
28. sep. 2025
·
Overnattede 3 nætter
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
2
catherine
30. sep. 2025
·
Overnattede 1 nat
Too dirty
Too dirty
6
Kati
25. feb. 2026
·
Overnattede 2 nætter
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
8
Pilar
16. okt. 2025
·
Overnattede 1 nat
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er generelt komfortable, og nogle er rummelige med effektiv aircondition. Flere gæster nævner dog høj musik sent om aftenen, variabel Wi-Fi og lejlighedsvise vedligeholdelsesproblemer, såsom AC- eller vandproblemer.
Relaterede gæsteanmeldelser
4
Jameelah
3. aug. 2025
·
Overnattede 1 nat
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
6
Elizabeth
1. mar. 2024
·
Overnattede 1 nat
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
6
Dathan
10. nov. 2023
·
Overnattede 7 nætter
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
2
Ousmane
30. aug. 2025
·
Overnattede 2 nætter
There was literally no water in the unit
There was literally no water in the unit
6
Salima
19. apr. 2025
·
Overnattede 5 nætter
Water was too hot for shower. Could not adjust temperature.
Water was too hot for shower. Could not adjust temperature.
10
Miriam
5. sep. 2025
·
Overnattede 1 nat
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
10
Renato
14. mar. 2025
·
Overnattede 1 nat
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
10
Vivian
6. feb. 2026
·
Overnattede 2 nætter
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
8
Danielle
30. maj 2025
·
Overnattede 1 nat
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
10
Domenyk
24. okt. 2025
·
Overnattede 1 nat
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Servicen roses bredt som varm, opmærksom og imødekommende, hvor personalet ofte går den ekstra mil. Nogle rapporter nævner langsom betjening i restauranten, ignorerede 'forstyr ikke'-skilte eller uvillige svar på anmodninger om væreltskift.
Relaterede gæsteanmeldelser
10
Gunther
18. feb. 2026
·
Overnattede 1 nat
Trevligt personal överallt väldigt pris värt
Trevligt personal överallt väldigt pris värt
10
Foo
1. aug. 2025
·
Overnattede 2 nætter
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
8
Ricky
8. sep. 2023
·
Overnattede 1 nat
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
10
Mie
1. nov. 2025
·
Overnattede 2 nætter
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
10
Scott
20. feb. 2025
·
Overnattede 1 nat
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
6
Elizabeth
1. mar. 2024
·
Overnattede 1 nat
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
6
Dathan
10. nov. 2023
·
Overnattede 7 nætter
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
10
K
10. jun. 2025
·
Overnattede 1 nat
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
10
John
22. apr. 2025
·
Overnattede 7 nætter
Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.
Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.
10
Domenyk
24. okt. 2025
·
Overnattede 1 nat
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Centralt i Mombasa, med gåafstand til Old Town, krydderimarkedet, et indkøbscenter og pendlerbanen. Praktisk til at komme rundt i byen.
Relaterede gæsteanmeldelser
10
Damon
23. sep. 2024
·
Overnattede 1 nat
I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not.
I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not.
8
Michael
9. mar. 2025
·
Overnattede 4 nætter
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
10
Mie
1. nov. 2025
·
Overnattede 2 nætter
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
10
Miriam
5. sep. 2025
·
Overnattede 1 nat
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
10
Hans Evan Paul
9. jan. 2024
·
Overnattede 2 nætter
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
8
Solveig Larsen
28. sep. 2025
·
Overnattede 3 nætter
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
6
Kati
25. feb. 2026
·
Overnattede 2 nætter
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
8
Pilar
16. okt. 2025
·
Overnattede 1 nat
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Mad og morgenmad roses ofte, herunder swahili-muligheder og en solid buffet. Roomservice og morgenmadspakker har dog skuffet tidvis, og et ophold rapporterede meget langsom betjening.
Relaterede gæsteanmeldelser
6
Colin
26. dec. 2023
·
Overnattede 1 nat
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
10
Getinet Abay
24. okt. 2025
·
Overnattede 1 nat
Cooperative staff, comfortable room. A good bar and restaurant.
Cooperative staff, comfortable room. A good bar and restaurant.
8
Ricky
8. sep. 2023
·
Overnattede 1 nat
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
10
Scott
20. feb. 2025
·
Overnattede 1 nat
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
6
Elizabeth
1. mar. 2024
·
Overnattede 1 nat
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
10
Vivian
6. feb. 2026
·
Overnattede 2 nætter
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
10
Hans Evan Paul
9. jan. 2024
·
Overnattede 2 nætter
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
8
Danielle
30. maj 2025
·
Overnattede 1 nat
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
8
Pilar
16. okt. 2025
·
Overnattede 1 nat
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
10
Domenyk
24. okt. 2025
·
Overnattede 1 nat
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
6
Kati
25. feb. 2026
·
Overnattede 2 nætter
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
10
Mie
1. nov. 2025
·
Overnattede 2 nætter
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
10
Marijke
29. sep. 2026
·
Overnattede 3 nætter
I had a fantastic stay. Thank you to the helpful stuff
I had a fantastic stay. Thank you to the helpful stuff
10
Lawrence
28. sep. 2026
·
Overnattede 2 nætter
We were greeted and offered refreshments and seating, as soon as we arrived, while much of the 'chores' of checking in were performed for us by the kind and attentive staff members. This set the tone for our two-night stay, while visiting Mombasa. We were asked repeatedly how our stay was, given tips, and felt listened to. We enjoyed the extensive and diverse breakfast buffet each day, with absolutely commendable, attentive and FRIENDLY(!) professionals serving us and attending to our wishes. The only negatives regarding food sere the first night's dinner buffet (bland and not very extensive or varied) and the room service dinner the next night, which seemed to provoke a day of diarrhea. (I suspect the hygiene was not if the same meticulous standard demonstrated in the restaurant, when the dishes, cutlery and food were ).
We were greeted and offered refreshments and seating, as soon as we arrived, while much of the 'chores' of checking in were performed for us by the kind and attentive staff members. This set the tone for our two-night stay, while visiting Mombasa. We were asked repeatedly how our stay was, given tips, and felt listened to. We enjoyed the extensive and diverse breakfast buffet each day, with absolutely commendable, attentive and FRIENDLY(!) professionals serving us and attending to our wishes. The only negatives regarding food sere the first night's dinner buffet (bland and not very extensive or varied) and the room service dinner the next night, which seemed to provoke a day of diarrhea. (I suspect the hygiene was not if the same meticulous standard demonstrated in the restaurant, when the dishes, cutlery and food were ).
8
Beatrice
3. aug. 2026
·
Overnattede 1 nat
Everything was good
Everything was good
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
december 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-11-07: 88.15733528968047USD
- 2026-11-08: 88.15733528968047USD
- 2026-11-09: 88.15733528968047USD
- 2026-11-10: 88.15733528968047USD
- 2026-11-11: 87.60193670180512USD
- 2026-11-12: 87.60193670180512USD
- 2026-11-13: 87.58849182096863USD
- 2026-11-14: 87.60193670180512USD
- 2026-11-15: 90.59133494709778USD
- 2026-11-16: 87.60193670180512USD
- 2026-11-17: 87.58849182096863USD
- 2026-11-18: 87.60193670180512USD
- 2026-11-19: 87.60193670180512USD
- 2026-11-20: 87.60193670180512USD
- 2026-11-21: 87.50173364620971USD
- 2026-11-22: 87.60193670180512USD
- 2026-11-23: 87.60193670180512USD
- 2026-11-24: 124.35382036161805USD
- 2026-11-25: 124.35382036161805USD
- 2026-11-26: 87.60193670180512USD
- 2026-11-27: 123.71578805641937USD
- 2026-11-28: 87.60193670180512USD
- 2026-11-29: 87.60193670180512USD
- 2026-11-30: 123.71578805641937USD
- 2026-12-01: 72.98602460293579USD
- 2026-12-02: 72.98602460293579USD
- 2026-12-03: 75.60248685569USD
- 2026-12-04: 75.6996114502716USD
- 2026-12-05: 72.98602460293579USD
- 2026-12-06: 73.46944503053284USD
- 2026-12-07: 73.46944503053284USD
- 2026-12-08: 73.46944503053284USD
- 2026-12-09: 75.6996114502716USD
- 2026-12-10: 75.6996114502716USD
- 2026-12-11: 75.6996114502716USD
- 2026-12-12: 73.46944503053284USD
- 2026-12-13: 77.386216900177USD
- 2026-12-14: 73.46944503053284USD
- 2026-12-15: 73.46944503053284USD
- 2026-12-16: 73.46944503053284USD
- 2026-12-17: 75.89385213539886USD
- 2026-12-18: 75.89385213539886USD
- 2026-12-19: 73.46944503053284USD
- 2026-12-20: 75.6996114502716USD
- 2026-12-21: 100.9168248447647USD
- 2026-12-22: 103.1069457592163USD
- 2026-12-23: 103.11500758529662USD
- 2026-12-24: 108.91463254245758USD
- 2026-12-25: 100.9168248447647USD
- 2026-12-26: 101.99593598256683USD
- 2026-12-27: 101.99593598256683USD
- 2026-12-28: 97.62953022015381USD
- 2026-12-29: 97.62953022015381USD
- 2026-12-30: 97.62953022015381USD
- 2026-12-31: 127.67476545648194USD
- 2027-01-01: 80.81339441212464USD
- 2027-01-02: 80.81339441212464USD
- 2027-01-03: 83.45842172163391USD
- 2027-01-04: 80.29398490438842USD
- 2027-01-05: 80.81339441212464USD
- 2027-01-06: 115.19280511461639USD
- 2027-01-07: 115.19280511461639USD
Check-in time starts at14:00Check-in time ends at21:00Check-out time ends at10:00
Indtjekning skal udføres af en person, på mindst 18 år.
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Rollaway bed fee: USD 20.0 per night;
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children;
Populære faciliteter
Parkering
Gratis wi-fi
Swimmingpool
Ikkerygerværelser
Udendørs pool
Bar ved poolen
Aktiviteter
Swimmingpool
Udendørs pool
Pool (Rooftop)
Pool (Seasonal Outdoor)
Serviceydelser
24-Hour Front Desk
Internet
Gratis wi-fi
Generelt
Ikkerygerværelser
Bar ved poolen
Beach Sun Loungers
Parkering
Parkering
Parking Onsite