Hotel Sapphire
From
87 $
/ Nacht
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From
87 $
/ Nacht
Über diese Unterkunft
Genießen Sie einen Aufenthalt mit einem Außenpool und privaten Balkonen, nur einen kurzen Spaziergang von der Insel Mombasa und dem Shree Cutch Satsang Tempel entfernt.
Lage
Mitten in Mombasa befindet sich Hotel Sapphire. Wer die Natur der Region bewundern möchte, sollte Folgendes besuchen: Nyali Beach und Bamburi Beach. Ebenfalls einen Besuch wert sind diese beiden Highlights: Mamba Village und Wild Waters.
Parkmöglichkeiten
Kostenloses W-LAN
Pool
Nichtraucher-Zimmer
Pool im Freien
Pool-Bar
Zimmeroptionen
5
Deluxe Suite
Zimmerdetails
1 Großes Doppelbett
1 Schlafsofa
Für bis zu 2 Personen
388 ft²
BalkonKlimaanlageSchließfachEigenes Bad
5
Superior Double Room
Zimmerdetails
1 Großes Doppelbett
Für bis zu 2 Personen
291 ft²
BalkonKlimaanlageSchließfachEigenes Bad
Gästebewertungen zu Hotel Sapphire
10
Außergewöhnlich
Basierend auf 1 verifizierter Bewertung
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
In aktuellen Bewertungen erhält das Hotel Sapphire viel Lob für sein freundliches, aufmerksames Personal und die generell sauberen, komfortablen Zimmer. Einige Gäste berichten jedoch von lauter Musik aus der hoteleigenen Unterhaltung bis spät in die Nacht und von Lärm durch Renovierungsarbeiten tagsüber.
WeiterlesenWar das hilfreich?
Was Gäste sagen
In aktuellen Bewertungen erhält das Hotel Sapphire viel Lob für sein freundliches, aufmerksames Personal und die generell sauberen, komfortablen Zimmer. Einige Gäste berichten jedoch von lauter Musik aus der hoteleigenen Unterhaltung bis spät in die Nacht und von Lärm durch Renovierungsarbeiten tagsüber.
Die Lage ist zentral und die wichtigsten Sehenswürdigkeiten und Verkehrsmittel sind gut zu Fuß erreichbar. Die Verpflegung wird oft gelobt, obwohl der Service langsam sein kann und der Zimmerservice oder Frühstückspakete enttäuscht haben. Die Zuverlässigkeit des WLANs variiert und es werden gelegentlich Wartungsprobleme erwähnt. Erwarten Sie ein gutes Preis-Leistungs-Verhältnis in einer lebhaften Umgebung im Stadtzentrum.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Der Poolbereich sowie die hoteleigene Bar und das Restaurant werden geschätzt, und einige Gäste genießen die abendliche Unterhaltung. Renovierungsarbeiten haben bei mehreren Aufenthalten tagsüber Lärm verursacht, und Musik aus der Unterhaltung kann laut sein.
Ähnliche Gästebewertungen
6
DARRAN
27. Juli 2025
·
Aufenthalt für 2 Nächte
The hotel construction was going from 6:30 am to 8pm.The remodeling was very loud banging and the elevator didn't work.We had to walk up/down four flights of stairs.The staff was helpful and courteous.
The hotel construction was going from 6:30 am to 8pm.The remodeling was very loud banging and the elevator didn't work.We had to walk up/down four flights of stairs.The staff was helpful and courteous.
10
Foo
1. Aug. 2025
·
Aufenthalt für 2 Nächte
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
4
Jameelah
3. Aug. 2025
·
Aufenthalt für eine Nacht
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
10
Getinet Abay
24. Okt. 2025
·
Aufenthalt für eine Nacht
Cooperative staff, comfortable room. A good bar and restaurant.
Cooperative staff, comfortable room. A good bar and restaurant.
8
Michael
9. März 2025
·
Aufenthalt für 4 Nächte
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
10
Laura-
28. Sept. 2023
·
Aufenthalt für 2 Nächte
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
10
Miriam
5. Sept. 2025
·
Aufenthalt für eine Nacht
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
10
Renato
14. März 2025
·
Aufenthalt für eine Nacht
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
10
Vivian
6. Feb. 2026
·
Aufenthalt für 2 Nächte
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
8
Solveig Larsen
28. Sept. 2025
·
Aufenthalt für 3 Nächte
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Die Zimmer und das Hotel sind im Allgemeinen sauber, wobei mehrere Gäste sehr saubere Unterkünfte erwähnen. Einige wenige meldeten Probleme wie abgenutzte Handtücher oder eine einzelne Beschwerde über die allgemeine Sauberkeit.
Ähnliche Gästebewertungen
10
Javeed
24. Jan. 2025
·
Aufenthalt für eine Nacht
Outstanding value with top-notch service. Food was good and the rooms were very clean
Outstanding value with top-notch service. Food was good and the rooms were very clean
6
Dathan
10. Nov. 2023
·
Aufenthalt für 7 Nächte
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
10
Janilia
4. Juli 2023
·
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.
10
K
10. Juni 2025
·
Aufenthalt für eine Nacht
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
8
kassim
16. Feb. 2026
·
Aufenthalt für 13 Nächte
Staff and clean rooms andfriendly atmosfriendly
Staff and clean rooms andfriendly atmosfriendly
8
Danielle
30. Mai 2025
·
Aufenthalt für eine Nacht
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
8
Solveig Larsen
28. Sept. 2025
·
Aufenthalt für 3 Nächte
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
2
catherine
30. Sept. 2025
·
Aufenthalt für eine Nacht
Too dirty
Too dirty
6
Kati
25. Feb. 2026
·
Aufenthalt für 2 Nächte
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
8
Pilar
16. Okt. 2025
·
Aufenthalt für eine Nacht
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind im Allgemeinen komfortabel und einige sind geräumig, mit effektiver Klimaanlage. Mehrere Gäste bemängeln jedoch, dass Musik bis spät in die Nacht in die Zimmer dringt, das WLAN schwankend ist und es gelegentlich Wartungsprobleme mit der Klimaanlage oder der Wasserversorgung gibt.
Ähnliche Gästebewertungen
4
Jameelah
3. Aug. 2025
·
Aufenthalt für eine Nacht
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
6
Elizabeth
1. März 2024
·
Aufenthalt für eine Nacht
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
6
Dathan
10. Nov. 2023
·
Aufenthalt für 7 Nächte
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
2
Ousmane
30. Aug. 2025
·
Aufenthalt für 2 Nächte
There was literally no water in the unit
There was literally no water in the unit
6
Salima
19. Apr. 2025
·
Aufenthalt für 5 Nächte
Water was too hot for shower. Could not adjust temperature.
Water was too hot for shower. Could not adjust temperature.
10
Miriam
5. Sept. 2025
·
Aufenthalt für eine Nacht
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
10
Renato
14. März 2025
·
Aufenthalt für eine Nacht
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
10
Vivian
6. Feb. 2026
·
Aufenthalt für 2 Nächte
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
8
Danielle
30. Mai 2025
·
Aufenthalt für eine Nacht
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
10
Domenyk
24. Okt. 2025
·
Aufenthalt für eine Nacht
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Service
Der Service wird durchweg als freundlich, aufmerksam und zuvorkommend gelobt, wobei die Mitarbeiter häufig weit über das erwartete Maß hinausgehen. Einige Berichte erwähnen langsamen Restaurant-Service, ignorierte „Bitte nicht stören“-Schilder oder unhilfsbereite Antworten auf Anfragen nach Zimmerwechseln.
Ähnliche Gästebewertungen
10
Gunther
18. Feb. 2026
·
Aufenthalt für eine Nacht
Trevligt personal överallt väldigt pris värt
Trevligt personal överallt väldigt pris värt
10
Foo
1. Aug. 2025
·
Aufenthalt für 2 Nächte
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
8
Ricky
8. Sept. 2023
·
Aufenthalt für eine Nacht
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
10
Mie
1. Nov. 2025
·
Aufenthalt für 2 Nächte
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
10
Scott
20. Feb. 2025
·
Aufenthalt für eine Nacht
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
6
Elizabeth
1. März 2024
·
Aufenthalt für eine Nacht
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
6
Dathan
10. Nov. 2023
·
Aufenthalt für 7 Nächte
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
10
K
10. Juni 2025
·
Aufenthalt für eine Nacht
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
10
John
22. Apr. 2025
·
Aufenthalt für 7 Nächte
Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.
Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.
10
Domenyk
24. Okt. 2025
·
Aufenthalt für eine Nacht
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Lage
Zentral in Mombasa gelegen, mit guter fußläufiger Erreichbarkeit zur Altstadt, dem Gewürzmarkt, einem Einkaufszentrum und dem Nahverkehrsnetz. Praktisch für die Fortbewegung in der Stadt.
Ähnliche Gästebewertungen
10
Damon
23. Sept. 2024
·
Aufenthalt für eine Nacht
I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not.
I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not.
8
Michael
9. März 2025
·
Aufenthalt für 4 Nächte
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
10
Mie
1. Nov. 2025
·
Aufenthalt für 2 Nächte
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
10
Miriam
5. Sept. 2025
·
Aufenthalt für eine Nacht
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
10
Hans Evan Paul
9. Jan. 2024
·
Aufenthalt für 2 Nächte
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
8
Solveig Larsen
28. Sept. 2025
·
Aufenthalt für 3 Nächte
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
6
Kati
25. Feb. 2026
·
Aufenthalt für 2 Nächte
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
8
Pilar
16. Okt. 2025
·
Aufenthalt für eine Nacht
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Essen und Frühstück werden oft gelobt, einschließlich Swahili-Optionen und einem reichhaltigen Buffet. Dennoch haben Zimmerservice und Frühstückspakete zuweilen enttäuscht, und ein Gast berichtete von sehr langsamem Service.
Ähnliche Gästebewertungen
6
Colin
26. Dez. 2023
·
Aufenthalt für eine Nacht
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
10
Getinet Abay
24. Okt. 2025
·
Aufenthalt für eine Nacht
Cooperative staff, comfortable room. A good bar and restaurant.
Cooperative staff, comfortable room. A good bar and restaurant.
8
Ricky
8. Sept. 2023
·
Aufenthalt für eine Nacht
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
10
Scott
20. Feb. 2025
·
Aufenthalt für eine Nacht
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
6
Elizabeth
1. März 2024
·
Aufenthalt für eine Nacht
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
10
Vivian
6. Feb. 2026
·
Aufenthalt für 2 Nächte
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
10
Hans Evan Paul
9. Jan. 2024
·
Aufenthalt für 2 Nächte
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
8
Danielle
30. Mai 2025
·
Aufenthalt für eine Nacht
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
8
Pilar
16. Okt. 2025
·
Aufenthalt für eine Nacht
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
10
Domenyk
24. Okt. 2025
·
Aufenthalt für eine Nacht
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
10
Klaus
4. März 2026
·
Aufenthalt für eine Nacht
Sehr schönes Frühstücksbuffet inklusive Koch für Spiegelei, Rührei etc. Wir hatten eine Executive-Suite, sehr groß mit kleiner Kocheinheit, Wohnzimmer mit schöner Sitzgruppe und großes Schlafzinmer mit nochmals einer kleinen Sitzecke, Badezimmer ist allerdings eher klein, sehr schön, Top Aircondition.
Sehr schönes Frühstücksbuffet inklusive Koch für Spiegelei, Rührei etc. Wir hatten eine Executive-Suite, sehr groß mit kleiner Kocheinheit, Wohnzimmer mit schöner Sitzgruppe und großes Schlafzinmer mit nochmals einer kleinen Sitzecke, Badezimmer ist allerdings eher klein, sehr schön, Top Aircondition.
10
Andreas
5. Jan. 2026
·
Aufenthalt für eine Nacht
Die UmAufmerksam
Die UmAufmerksam
10
Marijke
29. Sept. 2026
·
Aufenthalt für 3 Nächte
I had a fantastic stay. Thank you to the helpful stuff
I had a fantastic stay. Thank you to the helpful stuff
10
Lawrence
28. Sept. 2026
·
Aufenthalt für 2 Nächte
We were greeted and offered refreshments and seating, as soon as we arrived, while much of the 'chores' of checking in were performed for us by the kind and attentive staff members. This set the tone for our two-night stay, while visiting Mombasa. We were asked repeatedly how our stay was, given tips, and felt listened to. We enjoyed the extensive and diverse breakfast buffet each day, with absolutely commendable, attentive and FRIENDLY(!) professionals serving us and attending to our wishes. The only negatives regarding food sere the first night's dinner buffet (bland and not very extensive or varied) and the room service dinner the next night, which seemed to provoke a day of diarrhea. (I suspect the hygiene was not if the same meticulous standard demonstrated in the restaurant, when the dishes, cutlery and food were ).
We were greeted and offered refreshments and seating, as soon as we arrived, while much of the 'chores' of checking in were performed for us by the kind and attentive staff members. This set the tone for our two-night stay, while visiting Mombasa. We were asked repeatedly how our stay was, given tips, and felt listened to. We enjoyed the extensive and diverse breakfast buffet each day, with absolutely commendable, attentive and FRIENDLY(!) professionals serving us and attending to our wishes. The only negatives regarding food sere the first night's dinner buffet (bland and not very extensive or varied) and the room service dinner the next night, which seemed to provoke a day of diarrhea. (I suspect the hygiene was not if the same meticulous standard demonstrated in the restaurant, when the dishes, cutlery and food were ).
8
Beatrice
3. Aug. 2026
·
Aufenthalt für eine Nacht
Everything was good
Everything was good
Richtlinien der Unterkunft
Check-in
Check-out
Von 14:00 bis 21:00
Bis 10:30
Haben Sie eine Frage?
Die KI antwortet sofort, auf Basis der Hotelinformationen.
Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-07: 88.15733528968047USD
- 2026-11-08: 88.15733528968047USD
- 2026-11-09: 88.15733528968047USD
- 2026-11-10: 88.15733528968047USD
- 2026-11-11: 87.60193670180512USD
- 2026-11-12: 87.60193670180512USD
- 2026-11-13: 87.58849182096863USD
- 2026-11-14: 87.60193670180512USD
- 2026-11-15: 90.59133494709778USD
- 2026-11-16: 87.60193670180512USD
- 2026-11-17: 87.58849182096863USD
- 2026-11-18: 87.60193670180512USD
- 2026-11-19: 87.60193670180512USD
- 2026-11-20: 87.60193670180512USD
- 2026-11-21: 87.50173364620971USD
- 2026-11-22: 87.60193670180512USD
- 2026-11-23: 87.60193670180512USD
- 2026-11-24: 124.35382036161805USD
- 2026-11-25: 124.35382036161805USD
- 2026-11-26: 87.60193670180512USD
- 2026-11-27: 123.71578805641937USD
- 2026-11-28: 87.60193670180512USD
- 2026-11-29: 87.60193670180512USD
- 2026-11-30: 123.71578805641937USD
- 2026-12-01: 72.98602460293579USD
- 2026-12-02: 72.98602460293579USD
- 2026-12-03: 75.60248685569USD
- 2026-12-04: 75.6996114502716USD
- 2026-12-05: 72.98602460293579USD
- 2026-12-06: 73.46944503053284USD
- 2026-12-07: 73.46944503053284USD
- 2026-12-08: 73.46944503053284USD
- 2026-12-09: 75.6996114502716USD
- 2026-12-10: 75.6996114502716USD
- 2026-12-11: 75.6996114502716USD
- 2026-12-12: 73.46944503053284USD
- 2026-12-13: 77.386216900177USD
- 2026-12-14: 73.46944503053284USD
- 2026-12-15: 73.46944503053284USD
- 2026-12-16: 73.46944503053284USD
- 2026-12-17: 75.89385213539886USD
- 2026-12-18: 75.89385213539886USD
- 2026-12-19: 73.46944503053284USD
- 2026-12-20: 75.6996114502716USD
- 2026-12-21: 100.9168248447647USD
- 2026-12-22: 103.1069457592163USD
- 2026-12-23: 103.11500758529662USD
- 2026-12-24: 108.91463254245758USD
- 2026-12-25: 100.9168248447647USD
- 2026-12-26: 101.99593598256683USD
- 2026-12-27: 101.99593598256683USD
- 2026-12-28: 97.62953022015381USD
- 2026-12-29: 97.62953022015381USD
- 2026-12-30: 97.62953022015381USD
- 2026-12-31: 127.67476545648194USD
- 2027-01-01: 80.81339441212464USD
- 2027-01-02: 80.81339441212464USD
- 2027-01-03: 83.45842172163391USD
- 2027-01-04: 80.29398490438842USD
- 2027-01-05: 80.81339441212464USD
- 2027-01-06: 115.19280511461639USD
- 2027-01-07: 115.19280511461639USD
Check-in Zeit beginnt um 14:00 Check-in Zeit endet um 21:00 Check-out Zeit endet um 10:00
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Front desk is open 24/7.
Gebühren
Das Hotel erhebt beim Check-in/Check-out bzw. wenn die entsprechende Leistung in Anspruch genommen wird, folgende Gebühren und Kautionen:
- Nutzungsgebühr für das Zusatzbett: 20 USD pro Nacht
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Kostenloses W-LAN
Pool
Nichtraucher-Zimmer
Pool im Freien
Pool-Bar
Aktivitäten
Pool
Pool im Freien
Pool (Rooftop)
Pool (Seasonal Outdoor)
Services
24-Hour Front Desk
Internet
Kostenloses W-LAN
Allgemein
Nichtraucher-Zimmer
Pool-Bar
Beach Sun Loungers
Parkmöglichkeiten
Parkmöglichkeiten
Parking Onsite