Hotel Sapphire
From
87 USD
a notte
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From
87 USD
a notte
Informazioni su questa struttura
Enjoy a stay with an outdoor pool and private balconies, just a short walk from Mombasa Island and Shree Cutch Satsang Temple.
Posizione
Hotel Sapphire si trova a Mombasa. A livello naturalistico, due delle principali attrazioni della zona sono Nyali Beach e Bamburi Beach. Anche Giardino Zoologico Mamba Village e Parco Acquatico Wild Waters meritano una visita.
Parcheggio
Wi-fi gratuito
Piscina
Camere non fumatori
Piscina scoperta
Bar della piscina
Opzioni camera
5
Deluxe Suite
Dettagli della camera
1 Letto Matrimoniale Grande
1 Divano Letto
Posti letto: 2
388 ft²
BalconeAria condizionataCassetta di sicurezzBagno privato
5
Superior Double Room
Dettagli della camera
1 Letto Matrimoniale Grande
Posti letto: 2
291 ft²
BalconeAria condizionataCassetta di sicurezzBagno privato
Recensioni degli ospiti su Hotel Sapphire
10
Eccezionale
Sulla base di 1 recensione verificata
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Analizzando le recensioni più recenti, l'Hotel Sapphire riceve molti elogi per il personale caloroso e attento e per le camere generalmente pulite e confortevoli, anche se alcuni ospiti segnalano che la musica proveniente dall'intrattenimento in loco si senta fino a tarda notte e che ci siano periodi di rumore dovuti a lavori di ristrutturazione di giorno.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Analizzando le recensioni più recenti, l'Hotel Sapphire riceve molti elogi per il personale caloroso e attento e per le camere generalmente pulite e confortevoli, anche se alcuni ospiti segnalano che la musica proveniente dall'intrattenimento in loco si senta fino a tarda notte e che ci siano periodi di rumore dovuti a lavori di ristrutturazione di giorno.
La posizione è centrale e permette di raggiungere facilmente a piedi i principali luoghi di interesse e i mezzi di trasporto. Il ristorante è spesso apprezzato, anche se il servizio può essere lento e il servizio in camera o la colazione al sacco hanno deluso alcuni ospiti. L'affidabilità del Wi-Fi varia e vengono menzionati occasionali problemi di manutenzione. Ci si può aspettare un buon rapporto qualità-prezzo in un ambiente vivace e nel centro della città.
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Servizi
L'area piscina, il bar e il ristorante in loco sono apprezzati, e alcuni ospiti si godono l'intrattenimento serale. I lavori di ristrutturazione hanno causato rumore di giorno per diversi soggiorni, e la musica proveniente dall'intrattenimento può essere alta.
Recensioni degli ospiti correlate
6
DARRAN
27 lug 2025
·
Soggiorno di 2 notti
The hotel construction was going from 6:30 am to 8pm.The remodeling was very loud banging and the elevator didn't work.We had to walk up/down four flights of stairs.The staff was helpful and courteous.
The hotel construction was going from 6:30 am to 8pm.The remodeling was very loud banging and the elevator didn't work.We had to walk up/down four flights of stairs.The staff was helpful and courteous.
10
Foo
1 ago 2025
·
Soggiorno di 2 notti
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
4
Jameelah
3 ago 2025
·
Soggiorno di 1 notte
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
10
Getinet Abay
24 ott 2025
·
Soggiorno di 1 notte
Cooperative staff, comfortable room. A good bar and restaurant.
Cooperative staff, comfortable room. A good bar and restaurant.
8
Michael
9 mar 2025
·
Soggiorno di 4 notti
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
10
Laura-
28 set 2023
·
Soggiorno di 2 notti
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
10
Miriam
5 set 2025
·
Soggiorno di 1 notte
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
10
Renato
14 mar 2025
·
Soggiorno di 1 notte
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
10
Vivian
6 feb 2026
·
Soggiorno di 2 notti
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
8
Solveig Larsen
28 set 2025
·
Soggiorno di 3 notti
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
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Pulizia
Le camere e l'hotel sono generalmente puliti, con diversi ospiti che notano alloggi molto puliti. Alcuni hanno segnalato problemi come asciugamani usurati o un'isolata lamentela riguardante la pulizia generale.
Recensioni degli ospiti correlate
10
Javeed
24 gen 2025
·
Soggiorno di 1 notte
Outstanding value with top-notch service. Food was good and the rooms were very clean
Outstanding value with top-notch service. Food was good and the rooms were very clean
6
Dathan
10 nov 2023
·
Soggiorno di 7 notti
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
10
Janilia
4 lug 2023
·
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.
10
K
10 giu 2025
·
Soggiorno di 1 notte
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
8
kassim
16 feb 2026
·
Soggiorno di 13 notti
Staff and clean rooms andfriendly atmosfriendly
Staff and clean rooms andfriendly atmosfriendly
8
Danielle
30 mag 2025
·
Soggiorno di 1 notte
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
8
Solveig Larsen
28 set 2025
·
Soggiorno di 3 notti
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
2
catherine
30 set 2025
·
Soggiorno di 1 notte
Too dirty
Too dirty
6
Kati
25 feb 2026
·
Soggiorno di 2 notti
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
8
Pilar
16 ott 2025
·
Soggiorno di 1 notte
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
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Camere
Le camere sono generalmente confortevoli e alcune sono spaziose, con un condizionamento efficace. Tuttavia, diversi ospiti menzionano che la musica si senta nelle camere fino a tarda notte, un Wi-Fi variabile e occasionali problemi di manutenzione come problemi con l'aria condizionata o l'acqua.
Recensioni degli ospiti correlate
4
Jameelah
3 ago 2025
·
Soggiorno di 1 notte
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
6
Elizabeth
1 mar 2024
·
Soggiorno di 1 notte
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
6
Dathan
10 nov 2023
·
Soggiorno di 7 notti
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
2
Ousmane
30 ago 2025
·
Soggiorno di 2 notti
There was literally no water in the unit
There was literally no water in the unit
6
Salima
19 apr 2025
·
Soggiorno di 5 notti
Water was too hot for shower. Could not adjust temperature.
Water was too hot for shower. Could not adjust temperature.
10
Miriam
5 set 2025
·
Soggiorno di 1 notte
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
10
Renato
14 mar 2025
·
Soggiorno di 1 notte
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
10
Vivian
6 feb 2026
·
Soggiorno di 2 notti
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
8
Danielle
30 mag 2025
·
Soggiorno di 1 notte
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
10
Domenyk
24 ott 2025
·
Soggiorno di 1 notte
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
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Servizio
Il servizio è ampiamente lodato per essere caloroso, attento e disponibile, con personale che spesso fa di tutto per venire incontro alle esigenze degli ospiti. Alcune segnalazioni menzionano un servizio lento al ristorante, cartelli 'non disturbare' ignorati o risposte poco utili alle richieste di cambio camera.
Recensioni degli ospiti correlate
10
Gunther
18 feb 2026
·
Soggiorno di 1 notte
Trevligt personal överallt väldigt pris värt
Trevligt personal överallt väldigt pris värt
10
Foo
1 ago 2025
·
Soggiorno di 2 notti
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
8
Ricky
8 set 2023
·
Soggiorno di 1 notte
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
10
Mie
1 nov 2025
·
Soggiorno di 2 notti
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
10
Scott
20 feb 2025
·
Soggiorno di 1 notte
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
6
Elizabeth
1 mar 2024
·
Soggiorno di 1 notte
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
6
Dathan
10 nov 2023
·
Soggiorno di 7 notti
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
10
K
10 giu 2025
·
Soggiorno di 1 notte
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
10
John
22 apr 2025
·
Soggiorno di 7 notti
Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.
Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.
10
Domenyk
24 ott 2025
·
Soggiorno di 1 notte
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
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Posizione
Situato in posizione centrale a Mombasa, con accesso a piedi alla città vecchia, al mercato delle spezie, a un centro commerciale e alla ferrovia pendolare. Comodo per spostarsi in città.
Recensioni degli ospiti correlate
10
Damon
23 set 2024
·
Soggiorno di 1 notte
I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not.
I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not.
8
Michael
9 mar 2025
·
Soggiorno di 4 notti
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
10
Mie
1 nov 2025
·
Soggiorno di 2 notti
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
10
Miriam
5 set 2025
·
Soggiorno di 1 notte
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
10
Hans Evan Paul
9 gen 2024
·
Soggiorno di 2 notti
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
8
Solveig Larsen
28 set 2025
·
Soggiorno di 3 notti
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
6
Kati
25 feb 2026
·
Soggiorno di 2 notti
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
8
Pilar
16 ott 2025
·
Soggiorno di 1 notte
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
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Ristorazione
Il cibo e la colazione sono spesso elogiati, comprese le opzioni swahili e un solido buffet. Detto questo, il servizio in camera e le colazioni al sacco hanno deluso a volte, e un soggiorno ha segnalato un servizio molto lento.
Recensioni degli ospiti correlate
6
Colin
26 dic 2023
·
Soggiorno di 1 notte
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
10
Getinet Abay
24 ott 2025
·
Soggiorno di 1 notte
Cooperative staff, comfortable room. A good bar and restaurant.
Cooperative staff, comfortable room. A good bar and restaurant.
8
Ricky
8 set 2023
·
Soggiorno di 1 notte
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
10
Scott
20 feb 2025
·
Soggiorno di 1 notte
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
6
Elizabeth
1 mar 2024
·
Soggiorno di 1 notte
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
10
Vivian
6 feb 2026
·
Soggiorno di 2 notti
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
10
Hans Evan Paul
9 gen 2024
·
Soggiorno di 2 notti
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
8
Danielle
30 mag 2025
·
Soggiorno di 1 notte
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
8
Pilar
16 ott 2025
·
Soggiorno di 1 notte
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
10
Domenyk
24 ott 2025
·
Soggiorno di 1 notte
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
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10
Renato
14 mar 2025
·
Soggiorno di 1 notte
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
10
Marijke
29 set 2026
·
Soggiorno di 3 notti
I had a fantastic stay. Thank you to the helpful stuff
I had a fantastic stay. Thank you to the helpful stuff
10
Lawrence
28 set 2026
·
Soggiorno di 2 notti
We were greeted and offered refreshments and seating, as soon as we arrived, while much of the 'chores' of checking in were performed for us by the kind and attentive staff members. This set the tone for our two-night stay, while visiting Mombasa. We were asked repeatedly how our stay was, given tips, and felt listened to. We enjoyed the extensive and diverse breakfast buffet each day, with absolutely commendable, attentive and FRIENDLY(!) professionals serving us and attending to our wishes. The only negatives regarding food sere the first night's dinner buffet (bland and not very extensive or varied) and the room service dinner the next night, which seemed to provoke a day of diarrhea. (I suspect the hygiene was not if the same meticulous standard demonstrated in the restaurant, when the dishes, cutlery and food were ).
We were greeted and offered refreshments and seating, as soon as we arrived, while much of the 'chores' of checking in were performed for us by the kind and attentive staff members. This set the tone for our two-night stay, while visiting Mombasa. We were asked repeatedly how our stay was, given tips, and felt listened to. We enjoyed the extensive and diverse breakfast buffet each day, with absolutely commendable, attentive and FRIENDLY(!) professionals serving us and attending to our wishes. The only negatives regarding food sere the first night's dinner buffet (bland and not very extensive or varied) and the room service dinner the next night, which seemed to provoke a day of diarrhea. (I suspect the hygiene was not if the same meticulous standard demonstrated in the restaurant, when the dishes, cutlery and food were ).
8
Beatrice
3 ago 2026
·
Soggiorno di 1 notte
Everything was good
Everything was good
8
Michael A
1 ago 2026
·
Soggiorno di 2 notti
I give the property a B+...maybe A-. The staff were nice and helpful. The check in was a bit late (2pm).
I give the property a B+...maybe A-. The staff were nice and helpful. The check in was a bit late (2pm).
Politiche della struttura
Check-in
Check-out
Dalle 14:00 alle 21:00
Prima delle 10:30
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-08: 88.59757533493041USD
- 2026-11-09: 105.45601353530883USD
- 2026-11-10: 88.46135750198364USD
- 2026-11-11: 88.8119034942627USD
- 2026-11-12: 88.8119034942627USD
- 2026-11-13: 88.8119034942627USD
- 2026-11-14: 88.74820444602966USD
- 2026-11-15: 88.54917810134887USD
- 2026-11-16: 91.30746077575684USD
- 2026-11-17: 91.30746077575684USD
- 2026-11-18: 88.8119034942627USD
- 2026-11-19: 88.8119034942627USD
- 2026-11-20: 95.82548638648987USD
- 2026-11-21: 88.8119034942627USD
- 2026-11-22: 88.71991278648376USD
- 2026-11-23: 92.91640334396362USD
- 2026-11-24: 88.90156510658264USD
- 2026-11-25: 125.9168945083618USD
- 2026-11-26: 125.9168945083618USD
- 2026-11-27: 125.9168945083618USD
- 2026-11-28: 124.57142230110168USD
- 2026-11-29: 95.06890712776183USD
- 2026-11-30: 124.57142230110168USD
- 2026-12-01: 74.0149545349121USD
- 2026-12-02: 77.64231520385742USD
- 2026-12-03: 78.45005749702453USD
- 2026-12-04: 73.94722238388061USD
- 2026-12-05: 104.08629989700317USD
- 2026-12-06: 74.0149545349121USD
- 2026-12-07: 104.08629989700317USD
- 2026-12-08: 76.00076529922485USD
- 2026-12-09: 74.0149545349121USD
- 2026-12-10: 74.0149545349121USD
- 2026-12-11: 77.95074053230286USD
- 2026-12-12: 74.0149545349121USD
- 2026-12-13: 77.95074053230286USD
- 2026-12-14: 76.1203455127716USD
- 2026-12-15: 76.1203455127716USD
- 2026-12-16: 74.0149545349121USD
- 2026-12-17: 74.0149545349121USD
- 2026-12-18: 76.1203455127716USD
- 2026-12-19: 74.0149545349121USD
- 2026-12-20: 74.0149545349121USD
- 2026-12-21: 103.88063734283448USD
- 2026-12-22: 103.88063734283448USD
- 2026-12-23: 98.35443022384644USD
- 2026-12-24: 103.88063734283448USD
- 2026-12-25: 102.7532523864746USD
- 2026-12-26: 98.35443022384644USD
- 2026-12-27: 102.7532523864746USD
- 2026-12-28: 103.88063734283448USD
- 2026-12-29: 103.88063734283448USD
- 2026-12-30: 103.88063734283448USD
- 2026-12-31: 128.62274684638976USD
- 2027-01-01: 86.94970604629516USD
- 2027-01-02: 81.4134290145874USD
- 2027-01-03: 81.4134290145874USD
- 2027-01-04: 81.4134290145874USD
- 2027-01-05: 84.84994942436218USD
- 2027-01-06: 81.4134290145874USD
- 2027-01-07: 83.93676418457031USD
- 2027-01-08: 84.05635296096801USD
Check-in time starts at14:00Check-in time ends at21:00Check-out time ends at10:00
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Front desk is open 24/7.
Tariffe
I seguenti costi e depositi vengono addebitati dalla struttura all'utilizzo del servizio, all'arrivo o alla partenza.
- Letto aggiuntivo: 20 USD a notte
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Wi-fi gratuito
Piscina
Camere non fumatori
Piscina scoperta
Bar della piscina
Attività
Piscina
Piscina scoperta
Pool (Rooftop)
Pool (Seasonal Outdoor)
Servizi
24-Hour Front Desk
Internet
Wi-fi gratuito
Informazioni generali
Camere non fumatori
Bar della piscina
Beach Sun Loungers
Parcheggio
Parcheggio
Parking Onsite