Econo Lodge Rochester I-90 & I-390

Une des pires nuit de ma vie.La génératrice d’un camion réfrigérée a virée toute la nuit. L’air climatisé ne fonctionnait pas. Notre chambre n’était pas très propre

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La chambre est sale, plein de cheveux sur la céramique de la salle de bain, taches sur les tables de chevet, une pièce de monnaie sur le plancher. Il n’y a pas eu de ménage dans cette chambre depuis un certain temps. Je ne peux croire que Expedia propose ce type d’établissement.

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BEWARE we arrived late for a 1-night stay. It seemed OK - well lit with card access, lobby was welcoming, front desk was pleasant. I booked through hotels.com & payed in advance I thought we’d be good to go. Check-in went well until they asked for a credit card. That’s standard - they usually place a hold that releases when you check out. What raised major red flags with me was that they weren’t intending on placing a hold but they were going to take a photocopy of my card to keep on file. I’m sorry but absolutely not. Even with card monitoring through my bank there is no way that I would ever allow someone to take a copy of my card. The attendant did say they would discard it after checkout, but I was not reassured. I’m very disturbed that this wasn’t listed as a requirement of booking. Thankfully, I had a small amount of cash on me & they finally allowed a $100 cash deposit. Unfortunately, we were put in a room with an active leak from the ceiling. It had obviously been leaking for enough time to cause damage to the window, wall, & baseboard (poorly covered with a scrap piece of drywall). We were moved to a vacant room that was at least in better shape. However, that entire hotel was poorly cleaned & in horrible condition. Most of the room doors looked like they had been kicked in & poorly repaired. The HVAC vents were atrocious. Oh, & they advertised free breakfast but there wasn’t any. If it wasn’t so late & we didn’t have to get up so early we would have left.