Quality Inn & Suites Fort Collins East

Could use some updates but overall a nice place to stay!

Our stay was awful. We left two hours in. The rooms were terrible with questionable stains on the walls, no hot water, the smoke detectors chirping due to low battery and no one coming to fix it, the floors were dirty, the vents were brown and furry and the overall building was “fixed” with an awful coat of paint that is peeling. The staff (bald lady) made it seem like it was our fault when we brought this up to them and wouldn’t do anything to make it right. We left and happily paid for another hotel just so we didn’t have to stay there.

Gracie the clerk gave us a key to the wrong room that opened another guest room, switched us to a filthy room with trash on the floor, and missing mattress from sofa bed.

Property is in disarray, hallways smell like something died, and room was less than desirable.

Staff was great hotel was sad 😔 run down