Crossroads Hotel

Yes perfect for my 1/2 way travel to my destination. Beer Cold ✅ Pokies ✅ Meals✅ Accomodation ✅

Crossroads is difficult to access. They got our booking wrong again but quickly fixed it. There's no disabled accommodation for anyone with mobility issues as all rooms are upstairs. The rooms are clean but tired, with cracks in the walls and door frames. The menu is good but the food is not outstanding, good, but not great. The gaming room stinks and is full of smokers so you can't go in there if you have even the slightest regards for your lungs because it reeks. Overall, average.

Excellent restaurant with large dining areas, very popular, and good honest food.

Hotel, bistro, bar, pokies but no take away alcohol

The hotel is not expensive and we were looking just. PAC to sleep. There is not reception for guests. The guest hour find their way to locate where to register. After walking a lot between bars a dinning and casino we were told the reception was the same at the bar counter. The smell of cigarettes smoke is very strong. But once you are in your room you don’t feel it anymore. There isn’t elevator so guests have to drag their luggage upstairs. The manager at the moment we register was rude and condescending to me. The room was ok. Toiletries were supplied and towels. There is a grocery store nearby.

Room was clean - minimal - but great for 1 night as we were there for a function. Bistro had many options & food was great. We had an issue with the key which was rectified immediately. Surprisingly quiet considering location.

The Crossroads Hotel is average. The parking is difficult, the rooms are all upstairs, you have to come downstairs to eat, no room service, the facilities are clearly old (gaps in door frame in the bathroom, cracks in the ceiling in the main room), they tried to give us a room with two single beds instead of the king room we had booked, and the gaming room stinks of cigarettes. Stay out of the gaming room, and make sure you have your booking receipt like we did so you can have the correct room. The food is average. Nothing special really. Just average experience here.

My spouse and i spent 3 nights here in early October. There is plenty of free parking. Room was a good size. We choose the hotel because it is close to where relatives are living. We did not hear noise from bars etc in hotel room. The access to the rooms is a bit awkward at present, as the main access is blocked off. Room had reasonable facilities but would of preferred a hand basin in bathroom space, rather than using a kitchen sink.

Perfect stay with great food and service

The room was decent and clean however the light switch in the bathroom didn’t work with the switch being broken. The small milks in the fridge were off and clunky. It was hard to find where to check-in as there’s no reception desk. I checked in at the bar. The staff were great and helpful. The bistro served good food. For the purpose of my stay the room was suitable as I only needed somewhere to stop overnight.

Good location the vibe was good, staff were very helpful and polite. Just our accommodation let it down the room felt a bit dirty, one of the blinds was broken a long black hair on the bed not ours. Hall light not working near our room. And in the dining room the cutlery was on the tables a bit of a concern? Not sure if the cutlery was clean or not and if the table were wiped down for the next customer?

The bathroom was disgusting dirty shower, used bandiads and broken soap left behind. Thick layer of dirty and dust and hairs wete left in the bath Have got photos Tried to ope a window found a brick wall instead

Room was spotless, staff were great

Location, parking, price, amenities, happy helpful staff, great around. Room is clean, well presented, have and will stay again.

I stayed 6 nights. They cleaned the room just twice. Managers, just apologise and promise the next day the room will be clean,but never happened. Terrible place

We are interstate travellers and knew nothing about the location. It would have been useful to have an information guide to point out places to eat, buy food for microwave or toiletries, public transport systems etcetera. The dinner we had was delicious and staff were very friendly. Clean rooms and hot showers, great air-conditioning, nice and warm and the bed was okay 👍

I tried reaching out to Wotif to move my booking to return on the 27th instead of the 1st of April was told they have to contact property manager and they will get back to me in 3 days and i received an email 2 days later stating booking can't be changed and i reached out again on the 29th to Wotif and was told they can change the booking but i will be charged $125 equal of one night stay and i asked why i wasn't told this when i reached out on the 24th and was told my booking can't be changed i was not given an answer. I stayed in room 6 and i made my complaint to the hotel and to Wotif the bulb inside the bathroom doesn't work i asked for it to be replaced i was told they can't replace it and they have to get an electrician out to change the bulb inside the bathroom 6 days without a light inside the bathroom and was never offered a room replacement not a compensation and my booking wasn't changed and i just couldn't stay for one more day and left early The chair inside of room 6 is disgustingly dirty there is stains all over the seat and in different colours and i documented and took videos of the light that was not working and picture of the stained seat Zero help was given by the hotel and the property manager in every single aspect and concern that i had Also the carpet was not clean or vsccumed properly long unknown white hair on the carpet Sheets doesn't get replaced daily i was told sheets get replaced once a week that's once every 7 days by staff member.

A little noisy from traffic, no basin in bathroom having to use kitchen sink. Shower could have done with a good clean to remove the mould.

Room was clean - minimal - but great for 1 night as we were there for a function. Bistro had many options & food was great. We had an issue with the key which was rectified immediately. Surprisingly quiet considering location.

Staff were nice - they were probably the best thing about the hotel. The room itself was pretty underwhelming. The tv didn’t work, there’s no sink or vanity mirror in the bathroom, the bathroom door wouldn’t close and there wasn’t any milk or anything in the fridge. That being said, the room was decently clean apart from the stained carpets and chair. The noise and stairs other people are complaining about aren’t that bad at all, there’s very few stairs- and even then, there’s a lift.

Good overall but incorrectly advertised as soundproofed (could hear conversations next door), 2 bathrooms (1 shower/toilet combo) and a rollaway bed to sleep a third (just the queen). The bathroom that was attached had mould in it but worked fine otherwise. Windows to the room did not open so ventilation was an issue. TV reception was pretty dodge on some channels, only a few worked ok. Lovely service from staff though. Dinner downstairs was great. It’s a good stop over on a road trip but I wouldn’t stay more than a night.

TV couldn’t get a picture,wi-fi couldn’t connect, otherwise a comfortable stay.site was central for my purposes.

Rooms have been renovated rates were value dining options were good

Staff was very courteous. Room was small & showing age. The bed was comfortable. Generous tea & coffee.

Room was comfortable but no vanity or basin, no mirro?, no hooks and no shelving in the bathroom- very inconvenient!!

When we first arrived, we were very lost. It wasn’t until we finally went to the bar to ask someone we realised there was a sign saying check in around the other side of the bar. This wasn’t very clear for guests and wasn’t noted on the check in email. My Wife has asthma and the room was slightly overwhelming for her with a musky smell and we couldn’t open any windows to allow some airflow so we had the door open for sometime. Would have been nice if the smart tvs feature could have been accessible and not disabled to be able to mirror devices to watch movies or streaming services. With that being said: The price per night was great, there was hardly any noise for down stairs, The bed was comfortable and the shower pressure was perfect! You’re in a great location close to everything we needed.

Room was big and ok. Bathroom a little bit outdated and the sink was the one in the kitchenette. Unfortunately outside our 3 windows we had few air conditioning motor units plus the huge one for the restaurant downstairs. It was so noisy that it seems to be sleeping on an airplane. Also lying on the bed we could fee the vibrations coming from these units. We asked to have a different room but apparently there was no availability.

Stay was comfortable, only issue was Wifi was very poor

Room was great wifi/cell service connection not as much due the concert walls

Staff were nice - they were probably the best thing about the hotel. The room itself was pretty underwhelming. The tv didn’t work, there’s no sink or vanity mirror in the bathroom, the bathroom door wouldn’t close and there wasn’t any milk or anything in the fridge. That being said, the room was decently clean apart from the stained carpets and chair. The noise and stairs other people are complaining about aren’t that bad at all, there’s very few stairs- and even then, there’s a lift.

Staff friendly and helpful

No recommended ar all. Misleading front desk timing. Lost my room access pass at night and no one was there to help. I slept in my car.Terrible service.

Rooms were quite comfortable and staff very friendly and helpful

Paid for king bed got two singles otherwise great stay, great staff and great food.

Great staff was not put in the room I booked ( king bed ) but like I said great staff, great food.

The fire alarms went off at 1:30 am had to evacuated. Two fire trucks turned up. Not one staff member to be found anywhere. Food was excellent and very quick. Asian's in pokey room was very pushy.

The place was very queit and i like the service from the staff.The staff are very friendly.

The Manager Jarrod was very helpful

The Crossroads Hotel is average. The parking is difficult, the rooms are all upstairs, you have to come downstairs to eat, no room service, the facilities are clearly old (gaps in door frame in the bathroom, cracks in the ceiling in the main room), they tried to give us a room with two single beds instead of the king room we had booked, and the gaming room stinks of cigarettes. Stay out of the gaming room, and make sure you have your booking receipt like we did so you can have the correct room. The food is average. Nothing special really. Just average experience here.

We enjoyed our short stay and really loved the convince of the property . Staff were very helpful

Convenient

The food was average at best! It smelt cigarettes in the accommodation side of the establishment it is also quite noisy through out the night with both traffic and customers

Location, parking, price, amenities, happy helpful staff, great around. Room is clean, well presented, have and will stay again.

Crossroads is difficult to access. They got our booking wrong again but quickly fixed it. There's no disabled accommodation for anyone with mobility issues as all rooms are upstairs. The rooms are clean but tired, with cracks in the walls and door frames. The menu is good but the food is not outstanding, good, but not great. The gaming room stinks and is full of smokers so you can't go in there if you have even the slightest regards for your lungs because it reeks. Overall, average.

When we first arrived, we were very lost. It wasn’t until we finally went to the bar to ask someone we realised there was a sign saying check in around the other side of the bar. This wasn’t very clear for guests and wasn’t noted on the check in email. My Wife has asthma and the room was slightly overwhelming for her with a musky smell and we couldn’t open any windows to allow some airflow so we had the door open for sometime. Would have been nice if the smart tvs feature could have been accessible and not disabled to be able to mirror devices to watch movies or streaming services. With that being said: The price per night was great, there was hardly any noise for down stairs, The bed was comfortable and the shower pressure was perfect! You’re in a great location close to everything we needed.

The hotel is not expensive and we were looking just. PAC to sleep. There is not reception for guests. The guest hour find their way to locate where to register. After walking a lot between bars a dinning and casino we were told the reception was the same at the bar counter. The smell of cigarettes smoke is very strong. But once you are in your room you don’t feel it anymore. There isn’t elevator so guests have to drag their luggage upstairs. The manager at the moment we register was rude and condescending to me. The room was ok. Toiletries were supplied and towels. There is a grocery store nearby.

Room was clean - minimal - but great for 1 night as we were there for a function. Bistro had many options & food was great. We had an issue with the key which was rectified immediately. Surprisingly quiet considering location.

The Crossroads Hotel is average. The parking is difficult, the rooms are all upstairs, you have to come downstairs to eat, no room service, the facilities are clearly old (gaps in door frame in the bathroom, cracks in the ceiling in the main room), they tried to give us a room with two single beds instead of the king room we had booked, and the gaming room stinks of cigarettes. Stay out of the gaming room, and make sure you have your booking receipt like we did so you can have the correct room. The food is average. Nothing special really. Just average experience here.

My spouse and i spent 3 nights here in early October. There is plenty of free parking. Room was a good size. We choose the hotel because it is close to where relatives are living. We did not hear noise from bars etc in hotel room. The access to the rooms is a bit awkward at present, as the main access is blocked off. Room had reasonable facilities but would of preferred a hand basin in bathroom space, rather than using a kitchen sink.

Suits my needs for work

The food was average at best! It smelt cigarettes in the accommodation side of the establishment it is also quite noisy through out the night with both traffic and customers

Rooms have been renovated rates were value dining options were good

Room was basic but good value for money. Nice dinner in bistro.

Excellent restaurant with large dining areas, very popular, and good honest food.

Great food as always and comfortable rooms and stay

Room was clean - minimal - but great for 1 night as we were there for a function. Bistro had many options & food was great. We had an issue with the key which was rectified immediately. Surprisingly quiet considering location.

The Crossroads Hotel is average. The parking is difficult, the rooms are all upstairs, you have to come downstairs to eat, no room service, the facilities are clearly old (gaps in door frame in the bathroom, cracks in the ceiling in the main room), they tried to give us a room with two single beds instead of the king room we had booked, and the gaming room stinks of cigarettes. Stay out of the gaming room, and make sure you have your booking receipt like we did so you can have the correct room. The food is average. Nothing special really. Just average experience here.

Perfect stay with great food and service

Great last minute find. The restaurant and hotel bar was great.

The room was decent and clean however the light switch in the bathroom didn’t work with the switch being broken. The small milks in the fridge were off and clunky. It was hard to find where to check-in as there’s no reception desk. I checked in at the bar. The staff were great and helpful. The bistro served good food. For the purpose of my stay the room was suitable as I only needed somewhere to stop overnight.