Smartflats Design Postiers
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Über diese Unterkunft
Smartflats Design - Postiers befindet sich im Herzen von Brssel, wenige Gehminuten von Jeanneke Pis und Knigliches Toone-Theater entfernt. Dieses Apartment befindet sich in der Nhe von: Brse Brssel sowie Haus des Knigs.Zimmer Fhlen Sie si...
Standort
Smartflats Design - Postiers befindet sich im Herzen von Brssel, wenige Gehminuten von Jeanneke Pis und Knigliches Toone-Theater entfernt
Pool
Kühlschrank
Aufzug
Zimmerservice
Portier
Informationsschalter für Ausflüge
Standort
Rue Fossés Aux Loups 18, 1000 Brussels, Quartier Marais-Jacqmain - Wijk Marais-Jacqmain, Brüssel, Belgien
Zimmeroptionen
Apartment Standard
2
Apartment, 2 Bedrooms, Terrace
Zimmerdetails
WLAN (kostenlos)
Premium Apartment, 2 Bedrooms
Zimmerdetails
WLAN (kostenlos)
Standard-Apartment mit 2 Schlafzimmern und Terrasse
4
Superior-Apartment Mit 2 Schlafzimmern
Zimmerdetails
WLAN (kostenlos)
4
Superior Appartement mit 2 Schlafzimmern
Zimmerdetails
4
Appartement
Zimmerdetails
WLAN (kostenlos)
Gästebewertungen zu Smartflats Design Postiers
6.3
Zufriedenstellend
Basierend auf 285 verifizierten Bewertungen
Wer übernachtet hier?
Familie
100%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
In den Smartflats Design Postiers loben Gäste durchweg die sehr geräumigen und zentral gelegenen Apartments, aber viele berichten von wiederkehrenden Problemen wie einem seit langem defekten Aufzug, ungleichmäßiger Sauberkeit und Instandhaltung, unzuverlässigem WLAN/Fernsehen sowie langsamem oder wenig hilfreichem Support.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
In den Smartflats Design Postiers loben Gäste durchweg die sehr geräumigen und zentral gelegenen Apartments, aber viele berichten von wiederkehrenden Problemen wie einem seit langem defekten Aufzug, ungleichmäßiger Sauberkeit und Instandhaltung, unzuverlässigem WLAN/Fernsehen sowie langsamem oder wenig hilfreichem Support.
Mehrere Bewertungen beschreiben auch Verzögerungen beim Check-in/Zugang, fehlende Artikel wie Bettwäsche oder Handtücher sowie Apartments oder Annehmlichkeiten, die von den Fotos oder Beschreibungen abweichen. Insgesamt eignet sich dies für Reisende, die mit Treppen und begrenztem Support zufrieden sind und hauptsächlich eine einfache Unterkunft in der Stadt suchen.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Viele Bewertungen berichten, dass der Aufzug über einen längeren Zeitraum außer Betrieb war, was Anstrengungen bis in die 5. oder 6. Etage erforderte. Einige weisen auch auf Probleme in Gemeinschaftsbereichen hin, die den Zugang erschweren.
Ähnliche Gästebewertungen
6
Stéphane
26. Okt. 2024
·
Aufenthalt am 4 Nächte
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
2
Francesco
16. Dez. 2024
·
Aufenthalt am 3 Nächte
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
6
Hsu-Fen
24. Aug. 2024
·
Aufenthalt am 2 Nächte
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
4
Mamaduolamin
4. Okt. 2024
·
Aufenthalt am 2 Nächte
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
8
Trevor
22. Nov. 2024
·
Aufenthalt am 5 Nächte
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
6
Nicolas
10. Okt. 2024
·
Aufenthalt am 4 Nächte
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
2
Arman
14. Jan. 2025
·
Aufenthalt am 2 Nächte
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
2
Balazs
19. Nov. 2024
·
Aufenthalt am 2 Nächte
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
8
Guillermo
25. Apr. 2025
·
Aufenthalt am 2 Nächte
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
6
Mark
2. Okt. 2024
·
Aufenthalt am 3 Nächte
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Die Sauberkeit wird oft kritisiert, mit schmutzigen Böden oder Gemeinschaftsbereichen sowie fleckiger oder unangenehm riechender Bettwäsche über mehrere Aufenthalte hinweg. Einige Zimmer waren akzeptabel, aber die allgemeine Instandhaltung wirkt uneinheitlich.
Ähnliche Gästebewertungen
6
Stéphane
26. Okt. 2024
·
Aufenthalt am 4 Nächte
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
4
leopoldo
19. Nov. 2024
·
Aufenthalt am 2 Nächte
No me gustó las sábanas sucias, las toallas manchadas y las camas en mal estado estaba en un piso 5 y el ascensor no funcionaba
No me gustó las sábanas sucias, las toallas manchadas y las camas en mal estado estaba en un piso 5 y el ascensor no funcionaba
2
Francesco
16. Dez. 2024
·
Aufenthalt am 3 Nächte
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
4
Karen
2. Dez. 2023
·
Aufenthalt am 4 Nächte
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
2
juan carlos
29. Dez. 2023
·
Aufenthalt am 3 Nächte
Es una propiedad super sucia, muy descuidada, el colchón del sofa cama asquerosamente sucio, las fotos no coinciden con lo que ofrecen, fotos engañosas. NO LO RECOMIENDO.
Es una propiedad super sucia, muy descuidada, el colchón del sofa cama asquerosamente sucio, las fotos no coinciden con lo que ofrecen, fotos engañosas. NO LO RECOMIENDO.
6
Nicolas
10. Okt. 2024
·
Aufenthalt am 4 Nächte
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
2
liora
18. Nov. 2022
·
Aufenthalt am 2 Nächte
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
8
Guillermo
25. Apr. 2025
·
Aufenthalt am 2 Nächte
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
6
Mark
2. Okt. 2024
·
Aufenthalt am 3 Nächte
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
2
Bernardo
30. Dez. 2022
·
Aufenthalt am 2 Nächte
The place was a disaster. Nothing to do with the pictures shown on the website. Dirty. Very old. The building falling apart. I feel totally robbed. I had to leave 2 night before my regular check out time. The first time EVER that hotels.com has been a total deception.
The place was a disaster. Nothing to do with the pictures shown on the website. Dirty. Very old. The building falling apart. I feel totally robbed. I had to leave 2 night before my regular check out time. The first time EVER that hotels.com has been a total deception.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Apartments sind bemerkenswert geräumig, aber es gibt häufig Probleme mit der Instandhaltung und der Ausstattung, einschließlich unzuverlässigem WLAN/Fernsehen, fehlender Bettwäsche und Möbeln in schlechtem Zustand oder nicht wie beschrieben. Mehrere Gäste erhielten Zimmer, die von den Fotos abwichen.
Ähnliche Gästebewertungen
6
Stéphane
26. Okt. 2024
·
Aufenthalt am 4 Nächte
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
4
Javier
16. Nov. 2024
·
Aufenthalt am 2 Nächte
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
10
ROYNEL
13. Mai 2022
·
Aufenthalt am 2 Nächte
location, comfort and great space
location, comfort and great space
4
Saba
9. Juli 2023
·
Property was loud at night no wifi no tv could not Access property properly one family had To stay in the space to ensure we could get back in
Property was loud at night no wifi no tv could not Access property properly one family had To stay in the space to ensure we could get back in
6
MARTHA
21. Mai 2022
·
Aufenthalt am 3 Nächte
El apartamento muy amplio mas de lo que nos imaginamos, lindo, remodelado, 2 habitaciones , 1 sanitario, 2 baños con ducha sin sanitario, cocina muy buena, super la ubicacion, parking publico al frente 22€ las 24h, pero necesitamos almohadas y nadie respondió , el internet y la tv estaban dañados y nadie nos contesto ni soluciono, no hay nadie pendiente, entregaron clave de acceso por internet y se desentienden, mejorar la comunicacion por el apartamento es excelente
El apartamento muy amplio mas de lo que nos imaginamos, lindo, remodelado, 2 habitaciones , 1 sanitario, 2 baños con ducha sin sanitario, cocina muy buena, super la ubicacion, parking publico al frente 22€ las 24h, pero necesitamos almohadas y nadie respondió , el internet y la tv estaban dañados y nadie nos contesto ni soluciono, no hay nadie pendiente, entregaron clave de acceso por internet y se desentienden, mejorar la comunicacion por el apartamento es excelente
8
Sarah
31. Okt. 2024
·
Aufenthalt am 2 Nächte
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
8
ALISON
16. Juli 2024
·
Aufenthalt am 2 Nächte
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
8
Trevor
22. Nov. 2024
·
Aufenthalt am 5 Nächte
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
2
Balazs
19. Nov. 2024
·
Aufenthalt am 2 Nächte
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
6
Jun
11. Sept. 2023
·
Aufenthalt am 1 Nacht
The unit is huge. however, the alarm kept beeping during the whole night. When we checked in, the unit is not ready yet. It took additional time to wait the janitor to clean the room.
The unit is huge. however, the alarm kept beeping during the whole night. When we checked in, the unit is not ready yet. It took additional time to wait the janitor to clean the room.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Der Service und die Kommunikation werden allgemein als langsam oder nicht reaktionsschnell kritisiert, mit verzögerten Lösungen, Problemen beim Check-in/Zugang und unerwarteten Kautionen oder Zahlungsaufforderungen außerhalb der Buchungsplattform. Auf Probleme wurde zwar manchmal hingewiesen, aber sie wurden selten schnell behoben.
Ähnliche Gästebewertungen
4
Javier
16. Nov. 2024
·
Aufenthalt am 2 Nächte
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
2
Francesco
16. Dez. 2024
·
Aufenthalt am 3 Nächte
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
6
Hsu-Fen
24. Aug. 2024
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Aufenthalt am 2 Nächte
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
4
Mamaduolamin
4. Okt. 2024
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Aufenthalt am 2 Nächte
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
6
MARTHA
21. Mai 2022
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Aufenthalt am 3 Nächte
El apartamento muy amplio mas de lo que nos imaginamos, lindo, remodelado, 2 habitaciones , 1 sanitario, 2 baños con ducha sin sanitario, cocina muy buena, super la ubicacion, parking publico al frente 22€ las 24h, pero necesitamos almohadas y nadie respondió , el internet y la tv estaban dañados y nadie nos contesto ni soluciono, no hay nadie pendiente, entregaron clave de acceso por internet y se desentienden, mejorar la comunicacion por el apartamento es excelente
El apartamento muy amplio mas de lo que nos imaginamos, lindo, remodelado, 2 habitaciones , 1 sanitario, 2 baños con ducha sin sanitario, cocina muy buena, super la ubicacion, parking publico al frente 22€ las 24h, pero necesitamos almohadas y nadie respondió , el internet y la tv estaban dañados y nadie nos contesto ni soluciono, no hay nadie pendiente, entregaron clave de acceso por internet y se desentienden, mejorar la comunicacion por el apartamento es excelente
6
Nicolas
10. Okt. 2024
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Aufenthalt am 4 Nächte
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
2
Balazs
19. Nov. 2024
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Aufenthalt am 2 Nächte
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
2
liora
18. Nov. 2022
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Aufenthalt am 2 Nächte
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
8
Guillermo
25. Apr. 2025
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Aufenthalt am 2 Nächte
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
2
Jerome
27. Juni 2022
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Aufenthalt am 2 Nächte
We booked for 6, 2 double and 1 convertible sofa. I paid extra fees to stay there at 6 ! The convertible does not exist !! Tried to call so many tomes bith the Expedia Customer service and the property manager, for 2/3 days ! Expedia can not do anything on behalf of the hotel. The property never replied. Last time for me and to avoid ! Jerome
We booked for 6, 2 double and 1 convertible sofa. I paid extra fees to stay there at 6 ! The convertible does not exist !! Tried to call so many tomes bith the Expedia Customer service and the property manager, for 2/3 days ! Expedia can not do anything on behalf of the hotel. The property never replied. Last time for me and to avoid ! Jerome
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Standort
Sehr zentral gelegen und bequem, um Sehenswürdigkeiten und die Metro zu erreichen. Einige Gäste bemängelten Baulärm oder Zugangsschwierigkeiten, aber die meisten Kommentare heben die Bequemlichkeit hervor.
Ähnliche Gästebewertungen
6
Stéphane
26. Okt. 2024
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Aufenthalt am 4 Nächte
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
10
ROYNEL
13. Mai 2022
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Aufenthalt am 2 Nächte
location, comfort and great space
location, comfort and great space
6
Katie
24. Sept. 2022
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Aufenthalt am 3 Nächte
Great location, but no toiletries provided. I would stay here again, but you will need to pack everything, including towels. Great shopping nearby.
Great location, but no toiletries provided. I would stay here again, but you will need to pack everything, including towels. Great shopping nearby.
4
Karen
2. Dez. 2023
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Aufenthalt am 4 Nächte
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
8
Beatriz Adriana
9. Aug. 2023
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Aufenthalt am 2 Nächte
El lugar es bonito, céntrico y descansamos muy bien. El único detalle que tuvimos es que no funcionaba el elevador y subir maletas muy pesadas si estuvo complicado. Pero por el lugar excelente!
El lugar es bonito, céntrico y descansamos muy bien. El único detalle que tuvimos es que no funcionaba el elevador y subir maletas muy pesadas si estuvo complicado. Pero por el lugar excelente!
8
Sarah
31. Okt. 2024
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Aufenthalt am 2 Nächte
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
8
ALISON
16. Juli 2024
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Aufenthalt am 2 Nächte
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
8
Arnoldo
2. Juni 2022
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Aufenthalt am 2 Nächte
Esta excelente ubicado, puedes caminar a cualquier lugar y tomar metro desde ahi. es un excelente espacio.
Esta excelente ubicado, puedes caminar a cualquier lugar y tomar metro desde ahi. es un excelente espacio.
6
Mark
2. Okt. 2024
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Aufenthalt am 3 Nächte
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
8
Aline
27. Jan. 2022
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Aufenthalt am 3 Nächte
Wohnung sah ganz anders aus als auf Bilder. Sehr zentral, gute Lage, aber der Wohnung selber war nicht überzeugend.
Wohnung sah ganz anders aus als auf Bilder. Sehr zentral, gute Lage, aber der Wohnung selber war nicht überzeugend.
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8
Helene
11. Aug. 2024
·
Aufenthalt am 1 Nacht
Die Unterkunft enthält alle notwendigen Dinge für einen Aufenthalt. Leider hatten wir kein heißes Wasser in den Duschen und auch der Aufzug hat nicht funktioniert.
Die Unterkunft enthält alle notwendigen Dinge für einen Aufenthalt. Leider hatten wir kein heißes Wasser in den Duschen und auch der Aufzug hat nicht funktioniert.
8
Aline
27. Jan. 2022
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Aufenthalt am 3 Nächte
Wohnung sah ganz anders aus als auf Bilder. Sehr zentral, gute Lage, aber der Wohnung selber war nicht überzeugend.
Wohnung sah ganz anders aus als auf Bilder. Sehr zentral, gute Lage, aber der Wohnung selber war nicht überzeugend.
8
Guillermo
25. Apr. 2025
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Aufenthalt am 2 Nächte
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
2
Arman
14. Jan. 2025
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Aufenthalt am 2 Nächte
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
2
Francesco
16. Dez. 2024
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Aufenthalt am 3 Nächte
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
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