Smartflats Design Postiers
From
US$ 151
/noite
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From
US$ 151
/noite
Sobre este alojamento
A stay at Smartflats Design - Postiers places you in the heart of Brussels, walking distance from Jeanneke Pis and Royal Theatre Toone. This apartment is within close proximity of Brussels Stock Exchange and The King's House.Rooms Make yo...
Localização
A stay at Smartflats Design - Postiers places you in the heart of Brussels, walking distance from Jeanneke Pis and Royal Theatre Toone
Piscina
Frigorífico
Elevador
Serviço de quartos
Porteiro
Balcão de turismo
Localização
Rue Fossés Aux Loups 18, 1000 Brussels, Quartier Marais-Jacqmain - Wijk Marais-Jacqmain, Bruxelas, Bélgica
Opções de quartos
Apartamento Standard
2
Apartment, 2 Bedrooms, Terrace
Detalhes do quarto
Wi-Fi (gratuito)
Premium Apartment, 2 Bedrooms
Detalhes do quarto
Wi-Fi (gratuito)
Apartamento Standard com 2 Quartos e Terraço
4
Apartamento 2 Quartos Superior
Detalhes do quarto
Wi-Fi (gratuito)
4
Apartamento Superior 2 quartos
Detalhes do quarto
4
Apartamento
Detalhes do quarto
Wi-Fi (gratuito)
Avaliações dos hóspedes sobre Smartflats Design Postiers
6.3
Agradável
Com base em 285 avaliações verificadas
Quem se hospeda aqui?
Família
100%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Smartflats Design Postiers, os hóspedes elogiam consistentemente os apartamentos muito espaçosos e com localização central, mas muitos relatam problemas recorrentes, como um elevador há muito fora de serviço, limpeza e manutenção irregulares, Wi-Fi/TV pouco confiáveis e suporte lento ou sem resposta.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Smartflats Design Postiers, os hóspedes elogiam consistentemente os apartamentos muito espaçosos e com localização central, mas muitos relatam problemas recorrentes, como um elevador há muito fora de serviço, limpeza e manutenção irregulares, Wi-Fi/TV pouco confiáveis e suporte lento ou sem resposta.
Vários comentários também descrevem atrasos no check-in/acesso, itens faltantes como roupa de cama ou toalhas, e apartamentos ou comodidades que diferem das fotos ou descrições. No geral, este hotel é adequado para viajantes que se sentem confortáveis com escadas e suporte limitado e que procuram principalmente uma base simples na cidade.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Muitos comentários relatam que o elevador está fora de serviço por longos períodos, forçando os hóspedes a subir até os andares 5º ou 6º. Alguns também observam problemas nas áreas comuns que dificultam o acesso.
Avaliações dos hóspedes relacionadas
6
Stéphane
26 de out. de 2024
·
A estadia foi de 4 noites
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
2
Francesco
16 de dez. de 2024
·
A estadia foi de 3 noites
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
6
Hsu-Fen
24 de ago. de 2024
·
A estadia foi de 2 noites
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
4
Mamaduolamin
4 de out. de 2024
·
A estadia foi de 2 noites
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
8
Trevor
22 de nov. de 2024
·
A estadia foi de 5 noites
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
6
Nicolas
10 de out. de 2024
·
A estadia foi de 4 noites
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
2
Arman
14 de jan. de 2025
·
A estadia foi de 2 noites
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
2
Balazs
19 de nov. de 2024
·
A estadia foi de 2 noites
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
8
Guillermo
25 de abr. de 2025
·
A estadia foi de 2 noites
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
6
Mark
2 de out. de 2024
·
A estadia foi de 3 noites
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é frequentemente criticada, com pisos ou áreas comuns sujos e roupas de cama manchadas ou com mau cheiro relatados em várias estadias. Algumas unidades eram aceitáveis, mas a manutenção geral parece inconsistente.
Avaliações dos hóspedes relacionadas
6
Stéphane
26 de out. de 2024
·
A estadia foi de 4 noites
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
4
leopoldo
19 de nov. de 2024
·
A estadia foi de 2 noites
No me gustó las sábanas sucias, las toallas manchadas y las camas en mal estado estaba en un piso 5 y el ascensor no funcionaba
No me gustó las sábanas sucias, las toallas manchadas y las camas en mal estado estaba en un piso 5 y el ascensor no funcionaba
2
Francesco
16 de dez. de 2024
·
A estadia foi de 3 noites
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
4
Karen
2 de dez. de 2023
·
A estadia foi de 4 noites
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
2
juan carlos
29 de dez. de 2023
·
A estadia foi de 3 noites
Es una propiedad super sucia, muy descuidada, el colchón del sofa cama asquerosamente sucio, las fotos no coinciden con lo que ofrecen, fotos engañosas. NO LO RECOMIENDO.
Es una propiedad super sucia, muy descuidada, el colchón del sofa cama asquerosamente sucio, las fotos no coinciden con lo que ofrecen, fotos engañosas. NO LO RECOMIENDO.
6
Nicolas
10 de out. de 2024
·
A estadia foi de 4 noites
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
2
liora
18 de nov. de 2022
·
A estadia foi de 2 noites
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
8
Guillermo
25 de abr. de 2025
·
A estadia foi de 2 noites
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
6
Mark
2 de out. de 2024
·
A estadia foi de 3 noites
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
2
Bernardo
30 de dez. de 2022
·
A estadia foi de 2 noites
The place was a disaster. Nothing to do with the pictures shown on the website. Dirty. Very old. The building falling apart. I feel totally robbed. I had to leave 2 night before my regular check out time. The first time EVER that hotels.com has been a total deception.
The place was a disaster. Nothing to do with the pictures shown on the website. Dirty. Very old. The building falling apart. I feel totally robbed. I had to leave 2 night before my regular check out time. The first time EVER that hotels.com has been a total deception.
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Quartos
Os apartamentos são notavelmente espaçosos, mas problemas de manutenção e com os equipamentos são comuns, incluindo Wi-Fi/TV pouco confiáveis, roupa de cama faltante e móveis em más condições ou diferentes do anunciado. Vários hóspedes receberam unidades que diferiam das fotos.
Avaliações dos hóspedes relacionadas
6
Stéphane
26 de out. de 2024
·
A estadia foi de 4 noites
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
4
Javier
16 de nov. de 2024
·
A estadia foi de 2 noites
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
10
ROYNEL
13 de mai. de 2022
·
A estadia foi de 2 noites
location, comfort and great space
location, comfort and great space
4
Saba
9 de jul. de 2023
·
Property was loud at night no wifi no tv could not Access property properly one family had To stay in the space to ensure we could get back in
Property was loud at night no wifi no tv could not Access property properly one family had To stay in the space to ensure we could get back in
6
MARTHA
21 de mai. de 2022
·
A estadia foi de 3 noites
El apartamento muy amplio mas de lo que nos imaginamos, lindo, remodelado, 2 habitaciones , 1 sanitario, 2 baños con ducha sin sanitario, cocina muy buena, super la ubicacion, parking publico al frente 22€ las 24h, pero necesitamos almohadas y nadie respondió , el internet y la tv estaban dañados y nadie nos contesto ni soluciono, no hay nadie pendiente, entregaron clave de acceso por internet y se desentienden, mejorar la comunicacion por el apartamento es excelente
El apartamento muy amplio mas de lo que nos imaginamos, lindo, remodelado, 2 habitaciones , 1 sanitario, 2 baños con ducha sin sanitario, cocina muy buena, super la ubicacion, parking publico al frente 22€ las 24h, pero necesitamos almohadas y nadie respondió , el internet y la tv estaban dañados y nadie nos contesto ni soluciono, no hay nadie pendiente, entregaron clave de acceso por internet y se desentienden, mejorar la comunicacion por el apartamento es excelente
8
Sarah
31 de out. de 2024
·
A estadia foi de 2 noites
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
8
ALISON
16 de jul. de 2024
·
A estadia foi de 2 noites
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
8
Trevor
22 de nov. de 2024
·
A estadia foi de 5 noites
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
2
Balazs
19 de nov. de 2024
·
A estadia foi de 2 noites
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
6
Jun
11 de set. de 2023
·
A estadia foi de 1 noite
The unit is huge. however, the alarm kept beeping during the whole night. When we checked in, the unit is not ready yet. It took additional time to wait the janitor to clean the room.
The unit is huge. however, the alarm kept beeping during the whole night. When we checked in, the unit is not ready yet. It took additional time to wait the janitor to clean the room.
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Serviço
O serviço e a comunicação são amplamente criticados por serem lentos ou sem resposta, com resoluções demoradas, problemas no check-in/acesso e pedidos inesperados de depósito ou pagamento fora da plataforma de reserva. Os problemas eram às vezes reconhecidos, mas raramente resolvidos rapidamente.
Avaliações dos hóspedes relacionadas
4
Javier
16 de nov. de 2024
·
A estadia foi de 2 noites
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
2
Francesco
16 de dez. de 2024
·
A estadia foi de 3 noites
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
6
Hsu-Fen
24 de ago. de 2024
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A estadia foi de 2 noites
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
4
Mamaduolamin
4 de out. de 2024
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A estadia foi de 2 noites
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
6
MARTHA
21 de mai. de 2022
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A estadia foi de 3 noites
El apartamento muy amplio mas de lo que nos imaginamos, lindo, remodelado, 2 habitaciones , 1 sanitario, 2 baños con ducha sin sanitario, cocina muy buena, super la ubicacion, parking publico al frente 22€ las 24h, pero necesitamos almohadas y nadie respondió , el internet y la tv estaban dañados y nadie nos contesto ni soluciono, no hay nadie pendiente, entregaron clave de acceso por internet y se desentienden, mejorar la comunicacion por el apartamento es excelente
El apartamento muy amplio mas de lo que nos imaginamos, lindo, remodelado, 2 habitaciones , 1 sanitario, 2 baños con ducha sin sanitario, cocina muy buena, super la ubicacion, parking publico al frente 22€ las 24h, pero necesitamos almohadas y nadie respondió , el internet y la tv estaban dañados y nadie nos contesto ni soluciono, no hay nadie pendiente, entregaron clave de acceso por internet y se desentienden, mejorar la comunicacion por el apartamento es excelente
6
Nicolas
10 de out. de 2024
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A estadia foi de 4 noites
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
2
Balazs
19 de nov. de 2024
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A estadia foi de 2 noites
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
2
liora
18 de nov. de 2022
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A estadia foi de 2 noites
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
8
Guillermo
25 de abr. de 2025
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A estadia foi de 2 noites
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
2
Jerome
27 de jun. de 2022
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A estadia foi de 2 noites
We booked for 6, 2 double and 1 convertible sofa. I paid extra fees to stay there at 6 ! The convertible does not exist !! Tried to call so many tomes bith the Expedia Customer service and the property manager, for 2/3 days ! Expedia can not do anything on behalf of the hotel. The property never replied. Last time for me and to avoid ! Jerome
We booked for 6, 2 double and 1 convertible sofa. I paid extra fees to stay there at 6 ! The convertible does not exist !! Tried to call so many tomes bith the Expedia Customer service and the property manager, for 2/3 days ! Expedia can not do anything on behalf of the hotel. The property never replied. Last time for me and to avoid ! Jerome
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização muito central e conveniente para caminhar até pontos turísticos e o metrô. Alguns hóspedes mencionaram ruído da construção ou dificuldades de acesso, mas a maioria dos comentários destaca a conveniência.
Avaliações dos hóspedes relacionadas
6
Stéphane
26 de out. de 2024
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A estadia foi de 4 noites
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
10
ROYNEL
13 de mai. de 2022
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A estadia foi de 2 noites
location, comfort and great space
location, comfort and great space
6
Katie
24 de set. de 2022
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A estadia foi de 3 noites
Great location, but no toiletries provided. I would stay here again, but you will need to pack everything, including towels. Great shopping nearby.
Great location, but no toiletries provided. I would stay here again, but you will need to pack everything, including towels. Great shopping nearby.
4
Karen
2 de dez. de 2023
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A estadia foi de 4 noites
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
8
Beatriz Adriana
9 de ago. de 2023
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A estadia foi de 2 noites
El lugar es bonito, céntrico y descansamos muy bien. El único detalle que tuvimos es que no funcionaba el elevador y subir maletas muy pesadas si estuvo complicado. Pero por el lugar excelente!
El lugar es bonito, céntrico y descansamos muy bien. El único detalle que tuvimos es que no funcionaba el elevador y subir maletas muy pesadas si estuvo complicado. Pero por el lugar excelente!
8
Sarah
31 de out. de 2024
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A estadia foi de 2 noites
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
8
ALISON
16 de jul. de 2024
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A estadia foi de 2 noites
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
8
Arnoldo
2 de jun. de 2022
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A estadia foi de 2 noites
Esta excelente ubicado, puedes caminar a cualquier lugar y tomar metro desde ahi. es un excelente espacio.
Esta excelente ubicado, puedes caminar a cualquier lugar y tomar metro desde ahi. es un excelente espacio.
6
Mark
2 de out. de 2024
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A estadia foi de 3 noites
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
8
Aline
27 de jan. de 2022
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A estadia foi de 3 noites
Wohnung sah ganz anders aus als auf Bilder. Sehr zentral, gute Lage, aber der Wohnung selber war nicht überzeugend.
Wohnung sah ganz anders aus als auf Bilder. Sehr zentral, gute Lage, aber der Wohnung selber war nicht überzeugend.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Informações insuficientes nos comentários.
Avaliações dos hóspedes relacionadas
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Guillermo
25 de abr. de 2025
·
A estadia foi de 2 noites
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
2
Arman
14 de jan. de 2025
·
A estadia foi de 2 noites
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
2
Francesco
16 de dez. de 2024
·
A estadia foi de 3 noites
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
8
Trevor
22 de nov. de 2024
·
A estadia foi de 5 noites
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
2
Balazs
19 de nov. de 2024
·
A estadia foi de 2 noites
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
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