Hotel Hacienda at Ontario Ranch

The staff was great and the outside appearance was great, but when you got into your room, I had dead roaches in the corners of the rooms. You can tell nothing‘s been dusted or cleaned aside from surface level. There were stains on the bed skirts as well as the comforters. Underneath the sink and around the shower or cobwebs.

Na.

Large rooms with full kitchen. Walking distance from cafe.

There was plenty of parking and the front desk helped me out quick and easy! The room we stayed in was average on the clean side.

This hotel for my needs in not needing much more than a bed, shower, fridge. The hotel location is really close to a freeway entrance right next to a McDonald's and shopping centers, it's not a quiet area. Check in was easy enough. The pool really gave me a good laugh because the pictures online make it look decent- it's not, it's very small and awkwardly positioned. My room was on the second floor- no elevators that I could see. First impressions of the room it looked clean. Shower rod and shower curtain were on the floor in the bathroom. I put it back up. I got the 2 queen option. The comfort of the beds: one of them felt like a cardboard box, the other was a little better but still a little too firm for my liking.