Motel Northview Mackay

This is an older style motel but the rooms are clean, roomy and the bed is comfortable with crisp, white sheets and pillows. Nothing fancy with this motel but everything works and for an overnight stay with a small dog, it is ideal. The only unusual element is that the office is not open for check-in. You call a phone number and a woman talks you through where to find the key and your room number. We didn't need to talk directly to staff so no problem for us.

A clean, functional room. Nothing fancy but everything worked. Comfortable bed. Pet friendly

After a rocky start with our booking through Expedia, we found this motel to be a very good place to stay. The room was basic but very clean, and the bed was comfortable. It appeared to have been recently refreshed, with a new fridge, kettle, and iron. Snacks and drinks were available for purchase, and the complimentary tea, coffee, and biscuits were of good quality. The grounds and gardens were well-maintained. The motel is conveniently located just off the highway, close to the Mt Pleasant Shopping Centre and tavern. While there was some highway noise, it was not significant enough to detract from our stay. Although the office was closed when we arrived, a quick phone call to the owners provided access to a lockbox and our room key. Payment was completed later without any issues, and the process was smooth and straightforward. A notice in our room encouraged guests to book directly with the motel rather than through third-party booking platforms, which retain a portion of the booking fee. Based on our experience, I would recommend doing so. Although our contact with the owner-operators was minimal, all interactions were professional, friendly, and helpful. Overall, this was a clean, comfortable, and conveniently located motel that represented good value for money.

Location and pet friendly

Close to Mt Pleasant shopping centre. Cosy rooms, close to highway but not noisy. Would definately book again.