Name: Santa Alejandría Hotel
Address: Calle de la Cruz No.9-42, Cartagena Walled City, Cartagena, Cartagena (and vicinity), Colombia, Cartagena, Bolívar, Colombia
Rating: 7.7

Guest reviews

7.7

Good

Based on 830 verified reviews

Who stays here?

Business

1%

Couple

58%

Family

17%

Group

14%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Santa Alejandría Hotel stands out for its very central Old City location and welcoming staff, offering good value for budget-minded travelers, while feedback frequently notes basic, aging rooms with varying maintenance and cleanliness standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Ruben

Mar 24, 2026

·

Stayed 1 night

Not worth the money

8

Ronald

Feb 15, 2026

·

Stayed 5 nights

Staff was very helpful!!! Respond to your needs immediately.

8

Victor

Feb 9, 2026

·

Stayed 6 nights

Small quiet hotel in a safe area within the walled city. Free breakfast along with daily housekeeping and professional staff made my stay a great one.

6

wilmer

Jan 31, 2026

·

Stayed 5 nights

Pros: - Location, walking distance from everything - Staff, always willing to assist you - Breakfast, basic but delicious! Cons: Instalations need some maintenance. Very basic rooms with hard rock beds. Everything in the bathroom, although working, in poor conditions

4

Jorge

Jan 16, 2026

·

Stayed 2 nights

The location is convenient and the staff at reception were friendly. Unfortunately, the room was not clean — hair on the floor, old dirty towels, stains everywhere, and no shower curtain. Very noisy, and not family-friendly as inappropriate sounds could be heard. The photos online are misleading and do not reflect the actual condition of the property.

Calle de la Cruz No.9-42, Cartagena Walled City, Cartagena, Cartagena (and vicinity), Colombia

Location

A stay at Hotel Santa Alejandria places you in the heart of Cartagena, within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. This hotel is 1.9 mi (3.1 km) from Bocagrande Beach and 0.1 mi (0.1 km) from Fernandez Madrid Park.

Fernandez Madrid Park(0.1 miles)

Iglesia de Santo Toribio de Mangrovejo(0.2 miles)

Santo Toribio Church(0.2 miles)

Fine Arts(0.2 miles)

Plaza de San Diego(0.2 miles)

Centro Comercial La Serrezuela(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Check-in is from 15:00 to 23:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and guests should contact the hotel in advance for arrangements.

Airport shuttle services are available for a surcharge of COP 50,000 per vehicle (one-way). Guests must contact the hotel with arrival details to arrange the transfer.

The hotel is situated in the heart of Cartagena, within a 15-minute walk of the Clock Tower and Cartagena de Indias Convention Center. It is approximately 1.9 miles (3.1 km) from Bocagrande Beach and just 0.1 miles (0.1 km) from Fernandez Madrid Park.

Children are allowed at the hotel. However, parents traveling with a child under 18 may need to present the child's identity card upon check-in.

The hotel offers rollaway beds for a fee of COP 60,000 per night. It is advisable to request this in advance, as availability may vary.

Santa Alejandría Hotel

Amenities

Property description

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Guest reviews