Palm Beach Resort & Spa

A beautiful hotel with great facilities, staff are highly professional and attentive without being intrusive, great value at twice the price!

Very nice property

Top notch food, customer service, facilities, and atmosphere. The food is delicious and rotates every meal. The rooms are spacious and the bathrooms are clean. Customer service is great and the staff do their best to accommodate. We had a 4 year old and a 9 month old and they put an extra bed in the room for us. I highly recommend the excursion to Nose Iranja, not only will you see a beautiful beach but you’ll also get a fantastic seafood lunch arranged by the hotel. Fabrice saved us as we were struggling to communicate with the staff in French. He checked on us regularly and helped us with special arrangements that we needed. The hotel offers several entertainment activities including aquatics, dancing, and fire show at night. Highly recommend this place especially for families.

The staff at Palm Beach provide exceptional service with kindness and welcoming culture. The rooms are very clean, and they even prepared flowers and swan towels to welcome us. The view is great from the room, and there is plenty of space in the hotel to chill and relax. If you want to explore the island, there is also excursion available. It is on the more expensive side, but we even brought a chef to cook on the excursion for us with abundant delicious food, so we are very satisfied. Overall, I highly recommend it!

Bed bug and Food Poisoning alert 💀🚨 Hotel looks decent at first glance (maybe like 3-4 stars hotel), with good location. However, food and service is below 3 stars hotel. It is very noisy with Italian tourist group with uneducated behavior. (probably on a holiday package). If you are expecting for a peaceful and quiet holiday avoid. Worst part of the stay was the **unprofessionalism of the staff and unhygienic facility.** 1) We got bed bug issue with multiple bites on my neck. (Pillow had many stains and random hairs inside..) and, 2) We got Food Poisoning from uncooked risotto served at dinner.. 3) Resort General Manager accused us for being honest in this review - he sent multiple WhatsApp message while we are very unwell, calling us out liars, fraud to get refund (which of course we did not get back anything) and that he will call police for this review. We got no apologies nor compensation, just the accusations.