YamakawaZENZO

Arrived around 1245 pm and noticed nobody was at the ryokan. Searched the facility and noticed unkept rooms and the kitchen was filthy

Great

A bit out of the way but definitely worth it!

Good for service

The room assigned to us was really good with an attached outdoor onsen and bath. Room was a little small and the futon wasn't as comfortable as what we were accustomed to in Japan. Being in the mountains we had 2 uninvited critters in our room. One was some flying insect and the other was a centipede which really freaked us out. It actually found it's way into our toiletry bag and lucky we spotted it before we stuck our hand in. The onsen in our room was good and clean. However the public onsen my wife and I found it not clean to Japan standard. There were beetles, spiders and cobwebs in and around the onsen. There was basically nothing close by so having half board is a must. We did and the dinner did not disappoint. Our only complaint would be that the aircon for some reason could not be switched on and it was very hot in the dining room. Overall we were satisfied, especially with our room with the attached onsen. Other aspects we feel can be improved. We would not likely return.