Holiday Inn Express - Rocky Mount - Sports Center by IHG

O hotel em si atende às expectativas da rede, cama boa, chuveiro bom, quarto limpo, café da manhã razoável, o pior momento foi o checkin. Chegamos perto da meia noite, em família, cansados de mais de oito horas de viagem e fomos recepcionados da pior forma possível pela atendente que estava de plantão, uma pessoa sem vontade, sem motivação, estupida, sem capacitação para lidar com público, não nos deu atenção nenhuma, complicou o processo, não passou horário de café, andar, os serviços que o hotel oferecia, em nenhuma viagem em toda nossa vida fomos tão mal atendidos. Pela estrutura do hotel, para um parada de estrada e um bom banho e uma noite de sono pararíamos novamente, mas pelo atendimento, grosseria e péssimo humor de quem estava lá fazendo o seu trabalho, cumprindo seu turno e deveria ter o mínimo de cordialidade, nunca mais passaremos nem perto.

We woke up to a pizza box full of ants from the night before. And obviously, my husband woke up and had a midnight snack in the dark. I'm sure he ate plenty of ants....Told the front desk when checking out, she said "ok", and proceeded to write it on a list she was keeping with room numbers. No apology, no acknowledgement, nothing. We stayed in the Double Tree on our way home from Florida.

We were happy with the location and the room. Everything was clean and in order. Breakfast was okay but not fantastic. However we would stay here again with no problem.

This was amazing hotel! We had traveled over 700miles and when we got there we were exhausted! This hotel is located right next door to an Outback restaurant. Nice settled in our room we were able to walk over there. The room was new, clean and very comfortable! It was pet friendly and we had 2 cats. Breakfast was great. Fresh! We plan on staying here next year on our way back to Florida

Check-in person was not very personable, but accomplished the task professionally. Room was great. Breakfast left something to be desired - lukewarm at best and sausage patties weren't very palatable. Also juice dispenser gave water instead of OJ and omly watered down apple juice. Coffee was very nice and made to order.