Ashar Tented Resort

L’hôtel a vu magnifique. Le personnel est au petit soin. Le petit déjeuner est délicieux. L’endroit est magique.

Mycket bra

To begin with if you pay close to $600/ night the pool should be included no excuses of maintenance etc. Also I had to explain myself for that amount of why I wanted a pool to finally be sent to Habitas which is a wonderful place. Transportation is slow and electrical bicycles should be provided to each tent ( they have some regular broken bikes that clearly don’t do the job and are uncomfortable. Food is overpriced and mediocre $80 for chicken and some mezze. Water was lukewarm and at night it gets cold so not pleasant. Overall beautiful surroundings but not worth what you pay for.

My experience fell far below the service standards I expect from Banyan Tree. 1. Payment Handling & Conflicting Communication (Before Arrival) - My reservation was made via Expedia as “Pay at hotel, however my card was charged on 27 November 2025. Two days before arrival, the hotel messaged me through Expedia saying there was a payment issue and that I needed to contact the hotel to retain my room. 2) First Night - No Hot Water!!! - The villa had water pressure issues and no hot water, forcing me to shower without hot water in the cold desert. 3) Manager Problem and Brand Accountability When we expressed disappointment and noted we expected better from Banyan Tree, the manager responded that “Banyan Tree only KIND OF manage this place.” This is an unacceptable/ ridiculous statement to make to a guest.. 4) Lack of Promised Facilities / Misleading Guest Experience There were supposed to be bikes for guests, but despite requesting them, no bikes were provided during our entire stay. The pool was closed without being communicated to us in advance. 5) Food & Beverage Service Issues - Food services were extremely slow and charge ridiculous prices. Because these ongoing issues severely affected our experience, we chose to check out a day early and move to another hotel.

We stayed in the old tents they are definitely not worth $1,100 per night and need a complete refresh. On the side the resort is wonderful, staff can’t do enough to help you and the valley is beautiful. Quality of food is high. Very disappointed the rock pool at the spa was not open.