Name: Extended Stay America Select Suites - Charlotte - Northlake
Address: 9420 Statesville Road, Charlotte, Carolina del Norte, US
Price range: 70 US$–115 US$ per night
Rating: 7.9

Opiniones de los huéspedes

Las opiniones sobre Extended Stay America Select Suites - Charlotte - Northlake son variadas, con muchos comentarios que señalan problemas de limpieza y mantenimiento (plagas, olores, muebles desgastados, elementos rotos en las habitaciones y problemas ocasionales con el ascensor o las llaves), mientras que otros informan de estancias limpias y sin lujos.

Los huéspedes a menudo encontraron que faltaban artículos básicos o que tenían un coste adicional (toallas, champú, utensilios), y el desayuno a menudo no estaba disponible o era mucho más limitado de lo anunciado. La ubicación recibe elogios por ser conveniente para la autopista y los restaurantes cercanos, y varios señalan un entorno generalmente tranquilo. Las habitaciones a veces son espaciosas, pero los colchones a menudo se describen como duros, y el servicio varía desde muy útil hasta inconsistente o brusco. Espere una estancia económica con estándares variables.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones son básicas, y varias reseñas mencionan averías del ascensor y un estado general deteriorado de la propiedad. Algunos huéspedes informaron de la limitación de servicios en el lugar.

Reseñas de huéspedes relacionadas

4

Omesha

16 ene 2023

·

Se alojó 1 noche

Elevator broke, paid for a King size room but when I arrived they said that no king size rooms were available. The pictures on the internet did not look like the actual room. No towels in the room.

4

Lance

12 mar 2023

·

Se alojó 1 noche

Staff at check in was nice. When we got to the hotel, check in took several minutes due to "slow internet." As the staff was checking us in, we were informed the elevator was broken and our room was on the 4th floor. They were willing to move us to a lower floor but at the loss of the king size bed suite we booked. They were willing to give us a room with double beds. So we took our 4th floor room instead of the downgrade. Once we got to our room, everything appeared decent. When we went to use the full kitchen, we found out there wasn't any utensils at all. Not a big deal, its whatever. As far as the bed, I've slept on a piece of plywood more comfortable than the mattress. As far as the pillows, take 2 pieces of toilet paper and lay your head on that. That pretty much is comparable to the pillow. The next morning I woke up with back pain. My wife went to take a shower to find no shampoo. She called the front desk and they said to come get it...Are you serious ? It's your job to make sure basic necessities are in the rooms. Anyway after a couple minutes they finally said they would bring it up. After 3 showers....still no shampoo. Thanks for not fulfilling your job front desk people. Breakfast was advertised as a full breakfast and it was far from it. Oatmeal, granola bars, and coffee....we ended up at McDonalds. Overall, for a one night stay and you dont have any other choices then fine stay there. If you need multiple nights, extdend your stay somewhere else!

4

Cory

30 oct 2022

·

Se alojó 1 noche

This place was disgusting! I was on my way to GA for my brothers funeral and needed to stop after driving 14 hrs straight, to sleep for awhile. This hotel looked nice from the front desk and the staff was nice BUT I never received a key card for the hotel ir my room because the machine was down so I was unable to leave n return as I wanted or needed w out being locked out. I'm including pics of my room. I think they speak for themselves! I do expect a full/partial refund for my stay of 9hrs. Interesting...ur website isnt allowing me to add my proof of the disgusting room.

4

Abreyanna

27 oct 2025

·

Se alojó 2 noches

The hotel smelt clean but the floors in our room were torn up and stick. The pull out couch was disgusting, scratched up and moldy. The whole place did not look like the pictures provided and was really run down and we will never be staying there again when we go back to visit

8

Herbert

2 oct 2025

·

Se alojó 1 noche

Clean room and friendly staff, this was just a place to rest with no frills. Thank you...

4

Timothy

1 nov 2024

·

Se alojó 1 noche

Room was not up to par with rates. Floor was dirty with no carpet hardwood floors with no pool that’s cheap

10

Patrick

22 sept 2023

·

Se alojó 2 noches

Well maintained and good atmosphere.

2

Kelly

8 jun 2025

·

Se alojó 1 noche

Dirty and run down. Sink in room didn’t drain. Floor hasn’t been swept or mopped in room.

6

Nicole

11 may 2025

·

Se alojó 1 noche

Extended Stay America has decided to add and or increase the pricing for basic amenities (additional towels, sheets and toilet paper) as well as take away certain things you expect to find in a hotel (ie and iron and ironing board). There is no grab and go breakfast AS ADVERTISED on all of the hotel sites, yet THE PRICES REMAIN THE SAME OR IN SOME CASES HAVE INCREASED. Extended Stay America should honestly remember the times in which we are currently living and either decrease your pricing or stop the nonsensical charging for basic items. Don’t put your employees, who don’t get paid enough as is, in a position to “nickel and dime” guests.

10

Michael

1 ene 2023

·

Se alojó 1 noche

Facility was very well maintained and customer service was above and beyond. Catherine was extremely helpful assisting us with our needs at check in and was extremely friendly going the extra mile to make us comfortable. The room smelt great and was clean. The building was extremely secure. Swipe in building and room. 10/10 would stay here again in a heartbeat.

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Limpieza

Las opiniones sobre la limpieza son variadas, con muchos informes de cucarachas o chinches, habitaciones sucias o dañadas, y olores a humo o marihuana. Otros encontraron las habitaciones limpias.

Reseñas de huéspedes relacionadas

4

Abreyanna

27 oct 2025

·

Se alojó 2 noches

The hotel smelt clean but the floors in our room were torn up and stick. The pull out couch was disgusting, scratched up and moldy. The whole place did not look like the pictures provided and was really run down and we will never be staying there again when we go back to visit

2

Murtaza

8 oct 2023

·

Se alojó 1 noche

Very very dirty old rooms very disgusting and disappointing with this property

6

Ayize

30 ene 2025

·

Se alojó 1 noche

Shower wasn’t very clean

8

Nicole

21 abr 2025

·

Se alojó 1 noche

Overall this hotel is very clean, no roaches (I haven’t seen any). The staff is attentive, engaging and friendly staff. It would be nice to have coffee available all day and the breakfast could use major improvements (ie fruits, juice, water).

2

Kisha

14 abr 2025

·

Se alojó 1 noche

I was woken up Because I felt something kept crawling on me I go in bathroom cut the light on and i noticed that something was moving in my hair shook my hair and roach fail out my hair Told front desk she asked me was the roach inside or outside roach really I have a video of the roach

10

Nacoma

8 nov 2023

·

Se alojó 4 noches

The cleanest hotel in Charlotte

2

Kelly

8 jun 2025

·

Se alojó 1 noche

Dirty and run down. Sink in room didn’t drain. Floor hasn’t been swept or mopped in room.

2

Olga Marie

20 jul 2024

·

Se alojó 1 noche

I booked a night to see how it was and the booking went Smoothly. But the minute that I got there and I was getting ready to go to bed. There were roaches in the shower. There were mouse traps out in the open. The floors were sticky. It smelled like roach spray. The bed was hard and uncomfortable. When I pulled out the pull out there was blood all over.It and it smelled there was no sheets or covers.It was just a complete disaster all the way around.There was a hole on the bathroom door and walls. This was one of the worst stays that I have experienced all year long. Very disappointed in this extended stay. I will never recommend or go back. The front service staff was very polite and nice. Thank you tiana for being very understanding. But other than that terrible place do not go

2

Makari

24 abr 2025

·

Se alojó 7 noches

Bed bugs and they still don’t care

2

Victoria

20 oct 2024

·

Se alojó 1 noche

Room smelled like cigarettes felt like i smoked a whole pack of cigarettes when i left there and i dont even smoke. Even with a no smoking sign on the outside of the room. We went to the store and got air freshener and it didnt help.

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Habitaciones

Las habitaciones son espaciosas para algunos, pero muchos mencionan colchones duros e incómodos, muebles desgastados y elementos faltantes o que no funcionan, como microondas, utensilios de cocina o tazas. También se señalan olores a humo o marihuana.

Reseñas de huéspedes relacionadas

4

Lance

12 mar 2023

·

Se alojó 1 noche

Staff at check in was nice. When we got to the hotel, check in took several minutes due to "slow internet." As the staff was checking us in, we were informed the elevator was broken and our room was on the 4th floor. They were willing to move us to a lower floor but at the loss of the king size bed suite we booked. They were willing to give us a room with double beds. So we took our 4th floor room instead of the downgrade. Once we got to our room, everything appeared decent. When we went to use the full kitchen, we found out there wasn't any utensils at all. Not a big deal, its whatever. As far as the bed, I've slept on a piece of plywood more comfortable than the mattress. As far as the pillows, take 2 pieces of toilet paper and lay your head on that. That pretty much is comparable to the pillow. The next morning I woke up with back pain. My wife went to take a shower to find no shampoo. She called the front desk and they said to come get it...Are you serious ? It's your job to make sure basic necessities are in the rooms. Anyway after a couple minutes they finally said they would bring it up. After 3 showers....still no shampoo. Thanks for not fulfilling your job front desk people. Breakfast was advertised as a full breakfast and it was far from it. Oatmeal, granola bars, and coffee....we ended up at McDonalds. Overall, for a one night stay and you dont have any other choices then fine stay there. If you need multiple nights, extdend your stay somewhere else!

4

Nouke

12 oct 2025

·

Se alojó 2 noches

Once we entered the hotel's parking lot, we could smell ganja. The hotel essentially smells ganja. And we didn't see shampoo, body lotion, or conditioner. There werent cups too for us to use.

4

Abreyanna

27 oct 2025

·

Se alojó 2 noches

The hotel smelt clean but the floors in our room were torn up and stick. The pull out couch was disgusting, scratched up and moldy. The whole place did not look like the pictures provided and was really run down and we will never be staying there again when we go back to visit

4

Thomas

14 oct 2025

·

Se alojó 14 noches

Staff was friendly and helpful, but the room was ok at best. Killed one small cockroach and while I was checking out saw a bigger one. Microwave didn't work either. Mattress protector was ripping.

6

michael

9 oct 2024

·

Se alojó 3 noches

There was a kick hole in the bathroom door, the faux leather chair leather was cracked and needed to be replaced. In my 3 day stay they never came to empty trash, sweep or refresh towels or anything. But they did let themselves in my room to ask if I would be checking out. It wasn't past check out time either.

10

Persephone

19 abr 2025

·

Se alojó 2 noches

Rooms are big

4

Willie

8 sept 2022

·

Se alojó 1 noche

The lady that helped me check in was nice and helpful but the room itself wasn’t so nice. Sheets were stained and the room smelled like smoke and made me worry that I would get charged for smoking in a non smoking room and I don’t even smoke. The bed wasn’t so comfortable either. It was like laying on a wooden board. I doubt I’d stay there again.

2

Barbara

17 may 2025

·

Se alojó 1 noche

Didn't have no. Cups in the room didn't have enough towels.The Bear was too hard.You just was terrible

2

Victoria

20 oct 2024

·

Se alojó 1 noche

Room smelled like cigarettes felt like i smoked a whole pack of cigarettes when i left there and i dont even smoke. Even with a no smoking sign on the outside of the room. We went to the store and got air freshener and it didnt help.

8

Jennifer

3 abr 2025

·

Se alojó 3 noches

I loved the location of the property. The staff was very nice. I liked the size of the room and the way it was set up. I feel like it was time for some deep cleaning on top of fridge, in corners, etc. Above and beyond the quick clean you'd do most of the year. But there was nothing that made me feel the room was too dirty to stay in. Interestingly there were no ice cube trays or garbage cans in the room. The staff quickly gave me the trays and some plastic bags but the garbage cans never showed up. Outside of that, everything was exactly as described in the reservation and I would stay there again.

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Servicio

El servicio se elogia con frecuencia por ser amable y servicial, pero la consistencia varía: los informes citan a un gerente grosero, respuestas lentas o poco útiles, problemas con el registro de entrada o las llaves, problemas con las reservas y personal o apoyo de limpieza limitados.

Reseñas de huéspedes relacionadas

2

Shawna

20 jul 2024

·

Se alojó 1 noche

My room key didn’t work I had to go back to to the front desk three times the front desk lady had to come and unlock my door get in the room and my room wasn’t clean bed covers on the floor had to go back to the front desk to get another room. I drove 31/2 hrs to for all this when I was tired and wanted to lay down

2

Eva

10 may 2025

·

Se alojó 1 noche

First room I went into was dirty and the bathroom was dirty as well and disgusting when I went downstairs immediately after walking in and letting them know about the conditions of my room I was told that I needed to wait an additional 45 minutes after just waiting 45 minutes to check in because none of the rooms are clean I got accidentally apparently checked into a dirty room and when I was given my new room, it was with an attitude and I was asked would I like my money back and not be serviced because I asked is there a way that we could speed up the process instead of me having to wait another hour for a room because it was my birthday and I had to work and I was already running late. Then the key they gave me didn’t work so I wasn’t able to get into my room until 10 o’clock at night.

2

Sharon

30 sept 2024

·

Se alojó 1 noche

Booked room thru Expedia only to arrive and not have a place to sleep.

10

Terrance

28 dic 2022

·

Se alojó 19.353 noches

Great workers

2

Nicole

3 may 2025

·

Se alojó 2 noches

Manager Joanna is rude. Rooms smell like marijuana

10

KELLIE

8 ene 2023

·

Se alojó 1 noche

Great staff! Convenient location.

8

Nicole

21 abr 2025

·

Se alojó 1 noche

Overall this hotel is very clean, no roaches (I haven’t seen any). The staff is attentive, engaging and friendly staff. It would be nice to have coffee available all day and the breakfast could use major improvements (ie fruits, juice, water).

4

Nicole

3 may 2025

·

Se alojó 1 noche

The staff is friendly however the manager Joanna is rude! There was some confusion about when my 13 year old and I were supposed to checkout or extend our stay. I thought it was Friday and went to work as usual and extended the stay. The next thing I know, my 13 year old is frantically texting me because he’s scared that our belongings are going to be put out of the hotel and destroyed by the rain. AND WE HAD A RESERVATION!!!

10

Latavia

19 jun 2025

·

Se alojó 1 noche

Customer service is good

10

Nicole

11 jul 2025

·

Se alojó 1 noche

The staff is friendly and extremely helpful to the guests and their individual needs. Everyone on staff is helpful and will go up and beyond to help you, if needed. I can’t say enough nice things about them all.

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Ubicación

La ubicación es conveniente para la autopista, los lugares de trabajo y los restaurantes cercanos, y varios señalan una zona generalmente tranquila.

Reseñas de huéspedes relacionadas

8

Kristie

8 oct 2023

·

Se alojó 1 noche

The property was quiet. Close to the interstate. Area had several dining choices. Room was clean.

10

Antoine

28 mar 2025

·

Se alojó 14 noches

I really enjoyed my stay. It was clean and great location.

10

Queen

12 feb 2025

·

Se alojó 1 noche

Location, close to my job

2

Carmen

18 nov 2023

·

Se alojó 3 noches

This hotel is a welfare hotel. It’s very sketchy.

8

Toby

5 mar 2025

·

Se alojó 2 noches

Good place to stay! Will most likely stay there again next time I am in the area for work!

4

Robert

12 ago 2023

·

Se alojó 1 noche

location

10

KELLIE

8 ene 2023

·

Se alojó 1 noche

Great staff! Convenient location.

8

Jennifer

3 abr 2025

·

Se alojó 3 noches

I loved the location of the property. The staff was very nice. I liked the size of the room and the way it was set up. I feel like it was time for some deep cleaning on top of fridge, in corners, etc. Above and beyond the quick clean you'd do most of the year. But there was nothing that made me feel the room was too dirty to stay in. Interestingly there were no ice cube trays or garbage cans in the room. The staff quickly gave me the trays and some plastic bags but the garbage cans never showed up. Outside of that, everything was exactly as described in the reservation and I would stay there again.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es inconsistente y a menudo muy limitado o no está disponible en comparación con la publicidad; algunos huéspedes notaron solo café, avena o aperitivos, mientras que pocos describieron una opción simple pero aceptable.

Reseñas de huéspedes relacionadas

4

Lance

12 mar 2023

·

Se alojó 1 noche

Staff at check in was nice. When we got to the hotel, check in took several minutes due to "slow internet." As the staff was checking us in, we were informed the elevator was broken and our room was on the 4th floor. They were willing to move us to a lower floor but at the loss of the king size bed suite we booked. They were willing to give us a room with double beds. So we took our 4th floor room instead of the downgrade. Once we got to our room, everything appeared decent. When we went to use the full kitchen, we found out there wasn't any utensils at all. Not a big deal, its whatever. As far as the bed, I've slept on a piece of plywood more comfortable than the mattress. As far as the pillows, take 2 pieces of toilet paper and lay your head on that. That pretty much is comparable to the pillow. The next morning I woke up with back pain. My wife went to take a shower to find no shampoo. She called the front desk and they said to come get it...Are you serious ? It's your job to make sure basic necessities are in the rooms. Anyway after a couple minutes they finally said they would bring it up. After 3 showers....still no shampoo. Thanks for not fulfilling your job front desk people. Breakfast was advertised as a full breakfast and it was far from it. Oatmeal, granola bars, and coffee....we ended up at McDonalds. Overall, for a one night stay and you dont have any other choices then fine stay there. If you need multiple nights, extdend your stay somewhere else!

10

Laura

4 jul 2023

·

Se alojó 1 noche

The hotel is clean and the bedroom. The personnel is friendly and courteous. Great people!! Simple breakfast but good. We love it

10

Latavia

18 may 2025

·

Se alojó 1 noche

They don’t have no breakfast no coffee no snacks they don’t offer us towels. We have to pay for them and they don’t offer us new bedsheets. We have to wash them horrible horrible hotel I would not stay here and they run out of toilet paper every couple of days

8

Nicole

21 abr 2025

·

Se alojó 1 noche

Overall this hotel is very clean, no roaches (I haven’t seen any). The staff is attentive, engaging and friendly staff. It would be nice to have coffee available all day and the breakfast could use major improvements (ie fruits, juice, water).

6

Nicole

11 may 2025

·

Se alojó 1 noche

Extended Stay America has decided to add and or increase the pricing for basic amenities (additional towels, sheets and toilet paper) as well as take away certain things you expect to find in a hotel (ie and iron and ironing board). There is no grab and go breakfast AS ADVERTISED on all of the hotel sites, yet THE PRICES REMAIN THE SAME OR IN SOME CASES HAVE INCREASED. Extended Stay America should honestly remember the times in which we are currently living and either decrease your pricing or stop the nonsensical charging for basic items. Don’t put your employees, who don’t get paid enough as is, in a position to “nickel and dime” guests.

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Mes	Precio medio
enero	80 US$
febrero	87 US$
marzo	83 US$
abril	92 US$
mayo	90 US$
junio	91 US$
julio	91 US$
agosto	81 US$
septiembre	81 US$
octubre	87 US$
noviembre	86 US$
diciembre	78 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $72	20 $72	21 $70	22 $70	23 $94	24 $97
25 $90	26 $91	27 $80	28 $84	29 $81	30 $84	31 $102

DO	LU	MA	MI	JU	VI	SA
1 $79	2 $79	3 $82	4 $86	5 $95	6 $111	7 $115
8 $82	9 $81	10 $82	11 $82	12 $83	13 $96	14 $97
15 $80	16 $79	17 $83	18	19 $96	20	21 $98
22	23	24	25	26 $90	27	28
29 $90	30 $90

Extended Stay America Select Suites - Charlotte - Northlake

Precios para Extended Stay America Select Suites - Charlotte - Northlake

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Estudio estándar, 1 cama de matrimonio, no fumadores, frigorífico y microondas

Estudio Deluxe, 1 cama de matrimonio grande con sofá cama, no fumadores, frigorífico y microondas

Estudio estándar, 2 camas de matrimonio, no fumadores, frigorífico y microondas

Reseñas de los huéspedes sobre Extended Stay America Select Suites - Charlotte - Northlake

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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